arXiv subjects

Maxine Eskenazi

Publications and source records attributed to Maxine Eskenazi.

35 records · Page 2Linked to original sources

arXiv2019

Multi-Granularity Representations of Dialog

Neural models of dialog rely on generalized latent representations of language. This paper introduces a novel training procedure which explicitly learns multiple representations of language at several levels of granularity. The multi-granularity training algorithm modifies the mechanism by which negative candidate responses are sampled in order to control the granularity of learned latent representations. Strong performance gains are observed on the next utterance retrieval task using both the MultiWOZ dataset and the Ubuntu dialog corpus. Analysis significantly demonstrates that multiple granularities of representation are being learned, and that multi-granularity training facilitates better transfer to downstream tasks.

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arXiv2019

Structured Fusion Networks for Dialog

Neural dialog models have exhibited strong performance, however their end-to-end nature lacks a representation of the explicit structure of dialog. This results in a loss of generalizability, controllability and a data-hungry nature. Conversely, more traditional dialog systems do have strong models of explicit structure. This paper introduces several approaches for explicitly incorporating structure into neural models of dialog. Structured Fusion Networks first learn neural dialog modules corresponding to the structured components of traditional dialog systems and then incorporate these modules in a higher-level generative model. Structured Fusion Networks obtain strong results on the MultiWOZ dataset, both with and without reinforcement learning. Structured Fusion Networks are shown to have several valuable properties, including better domain generalizability, improved performance in reduced data scenarios and robustness to divergence during reinforcement learning.

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arXiv2019

Pretraining Methods for Dialog Context Representation Learning

This paper examines various unsupervised pretraining objectives for learning dialog context representations. Two novel methods of pretraining dialog context encoders are proposed, and a total of four methods are examined. Each pretraining objective is fine-tuned and evaluated on a set of downstream dialog tasks using the MultiWoz dataset and strong performance improvement is observed. Further evaluation shows that our pretraining objectives result in not only better performance, but also better convergence, models that are less data hungry and have better domain generalizability.

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arXiv2019

Rethinking Action Spaces for Reinforcement Learning in End-to-end Dialog Agents with Latent Variable Models

Defining action spaces for conversational agents and optimizing their decision-making process with reinforcement learning is an enduring challenge. Common practice has been to use handcrafted dialog acts, or the output vocabulary, e.g. in neural encoder decoders, as the action spaces. Both have their own limitations. This paper proposes a novel latent action framework that treats the action spaces of an end-to-end dialog agent as latent variables and develops unsupervised methods in order to induce its own action space from the data. Comprehensive experiments are conducted examining both continuous and discrete action types and two different optimization methods based on stochastic variational inference. Results show that the proposed latent actions achieve superior empirical performance improvement over previous word-level policy gradient methods on both DealOrNoDeal and MultiWoz dialogs. Our detailed analysis also provides insights about various latent variable approaches for policy learning and can serve as a foundation for developing better latent actions in future research.

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arXiv2019

Beyond Turing: Intelligent Agents Centered on the User

Most research on intelligent agents centers on the agent and not on the user. We look at the origins of agent-centric research for slot-filling, gaming and chatbot agents. We then argue that it is important to concentrate more on the user. After reviewing relevant literature, some approaches for creating and assessing user-centric systems are proposed.

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arXiv2018

Context-Aware Dialog Re-Ranking for Task-Oriented Dialog Systems

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented dialogs. Furthermore, no previous studies have analyzed whether response ranking can improve the performance of existing dialog systems in real human-computer dialogs with speech recognition errors. In this paper, we propose a context-aware dialog response re-ranking system. Our system reranks responses in two steps: (1) it calculates matching scores for each candidate response and the current dialog context; (2) it combines the matching scores and a probability distribution of the candidates from an existing dialog system for response re-ranking. By using neural word embedding-based models and handcrafted or logistic regression-based ensemble models, we have improved the performance of a recently proposed end-to-end task-oriented dialog system on real dialogs with speech recognition errors.

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arXiv2018

Multimodal Polynomial Fusion for Detecting Driver Distraction

Distracted driving is deadly, claiming 3,477 lives in the U.S. in 2015 alone. Although there has been a considerable amount of research on modeling the distracted behavior of drivers under various conditions, accurate automatic detection using multiple modalities and especially the contribution of using the speech modality to improve accuracy has received little attention. This paper introduces a new multimodal dataset for distracted driving behavior and discusses automatic distraction detection using features from three modalities: facial expression, speech and car signals. Detailed multimodal feature analysis shows that adding more modalities monotonically increases the predictive accuracy of the model. Finally, a simple and effective multimodal fusion technique using a polynomial fusion layer shows superior distraction detection results compared to the baseline SVM and neural network models.

cs.CV↗

arXiv2018

Zero-Shot Dialog Generation with Cross-Domain Latent Actions

This paper introduces zero-shot dialog generation (ZSDG), as a step towards neural dialog systems that can instantly generalize to new situations with minimal data. ZSDG enables an end-to-end generative dialog system to generalize to a new domain for which only a domain description is provided and no training dialogs are available. Then a novel learning framework, Action Matching, is proposed. This algorithm can learn a cross-domain embedding space that models the semantics of dialog responses which, in turn, lets a neural dialog generation model generalize to new domains. We evaluate our methods on a new synthetic dialog dataset, and an existing human-human dialog dataset. Results show that our method has superior performance in learning dialog models that rapidly adapt their behavior to new domains and suggests promising future research.

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arXiv2018

Unsupervised Discrete Sentence Representation Learning for Interpretable Neural Dialog Generation

The encoder-decoder dialog model is one of the most prominent methods used to build dialog systems in complex domains. Yet it is limited because it cannot output interpretable actions as in traditional systems, which hinders humans from understanding its generation process. We present an unsupervised discrete sentence representation learning method that can integrate with any existing encoder-decoder dialog models for interpretable response generation. Building upon variational autoencoders (VAEs), we present two novel models, DI-VAE and DI-VST that improve VAEs and can discover interpretable semantics via either auto encoding or context predicting. Our methods have been validated on real-world dialog datasets to discover semantic representations and enhance encoder-decoder models with interpretable generation.

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arXiv2017

Learning Discourse-level Diversity for Neural Dialog Models using Conditional Variational Autoencoders

While recent neural encoder-decoder models have shown great promise in modeling open-domain conversations, they often generate dull and generic responses. Unlike past work that has focused on diversifying the output of the decoder at word-level to alleviate this problem, we present a novel framework based on conditional variational autoencoders that captures the discourse-level diversity in the encoder. Our model uses latent variables to learn a distribution over potential conversational intents and generates diverse responses using only greedy decoders. We have further developed a novel variant that is integrated with linguistic prior knowledge for better performance. Finally, the training procedure is improved by introducing a bag-of-word loss. Our proposed models have been validated to generate significantly more diverse responses than baseline approaches and exhibit competence in discourse-level decision-making.

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arXiv2017

Explainable Entity-based Recommendations with Knowledge Graphs

Explainable recommendation is an important task. Many methods have been proposed which generate explanations from the content and reviews written for items. When review text is unavailable, generating explanations is still a hard problem. In this paper, we illustrate how explanations can be generated in such a scenario by leveraging external knowledge in the form of knowledge graphs. Our method jointly ranks items and knowledge graph entities using a Personalized PageRank procedure to produce recommendations together with their explanations.

cs.IR↗

arXiv2017

Generative Encoder-Decoder Models for Task-Oriented Spoken Dialog Systems with Chatting Capability

Generative encoder-decoder models offer great promise in developing domain-general dialog systems. However, they have mainly been applied to open-domain conversations. This paper presents a practical and novel framework for building task-oriented dialog systems based on encoder-decoder models. This framework enables encoder-decoder models to accomplish slot-value independent decision-making and interact with external databases. Moreover, this paper shows the flexibility of the proposed method by interleaving chatting capability with a slot-filling system for better out-of-domain recovery. The models were trained on both real-user data from a bus information system and human-human chat data. Results show that the proposed framework achieves good performance in both offline evaluation metrics and in task success rate with human users.

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arXiv2016

Predicting the Relative Difficulty of Single Sentences With and Without Surrounding Context

The problem of accurately predicting relative reading difficulty across a set of sentences arises in a number of important natural language applications, such as finding and curating effective usage examples for intelligent language tutoring systems. Yet while significant research has explored document- and passage-level reading difficulty, the special challenges involved in assessing aspects of readability for single sentences have received much less attention, particularly when considering the role of surrounding passages. We introduce and evaluate a novel approach for estimating the relative reading difficulty of a set of sentences, with and without surrounding context. Using different sets of lexical and grammatical features, we explore models for predicting pairwise relative difficulty using logistic regression, and examine rankings generated by aggregating pairwise difficulty labels using a Bayesian rating system to form a final ranking. We also compare rankings derived for sentences assessed with and without context, and find that contextual features can help predict differences in relative difficulty judgments across these two conditions.

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arXiv2016

Towards End-to-End Learning for Dialog State Tracking and Management using Deep Reinforcement Learning

This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language understanding and dialog strategy. Moreover, we propose a hybrid algorithm that combines the strength of reinforcement learning and supervised learning to achieve faster learning speed. We evaluated the proposed model on a 20 Question Game conversational game simulator. Results show that the proposed method outperforms the modular-based baseline and learns a distributed representation of the latent dialog state.

cs.AI↗

arXiv2016

Graph-Community Detection for Cross-Document Topic Segment Relationship Identification

In this paper we propose a graph-community detection approach to identify cross-document relationships at the topic segment level. Given a set of related documents, we automatically find these relationships by clustering segments with similar content (topics). In this context, we study how different weighting mechanisms influence the discovery of word communities that relate to the different topics found in the documents. Finally, we test different mapping functions to assign topic segments to word communities, determining which topic segments are considered equivalent. By performing this task it is possible to enable efficient multi-document browsing, since when a user finds relevant content in one document we can provide access to similar topics in other documents. We deploy our approach in two different scenarios. One is an educational scenario where equivalence relationships between learning materials need to be found. The other consists of a series of dialogs in a social context where students discuss commonplace topics. Results show that our proposed approach better discovered equivalence relationships in learning material documents and obtained close results in the social speech domain, where the best performing approach was a clustering technique.

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arXiv2016

DialPort: Connecting the Spoken Dialog Research Community to Real User Data

This paper describes a new spoken dialog portal that connects systems produced by the spoken dialog academic research community and gives them access to real users. We introduce a distributed, multi-modal, multi-agent prototype dialog framework that affords easy integration with various remote resources, ranging from end-to-end dialog systems to external knowledge APIs. To date, the DialPort portal has successfully connected to the multi-domain spoken dialog system at Cambridge University, the NOAA (National Oceanic and Atmospheric Administration) weather API and the Yelp API.

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arXiv2016

A Readability Analysis of Campaign Speeches from the 2016 US Presidential Campaign

Readability is defined as the reading level of the speech from grade 1 to grade 12. It results from the use of the REAP readability analysis (vocabulary - Collins-Thompson and Callan, 2004; syntax - Heilman et al ,2006, 2007), which use the lexical contents and grammatical structure of the sentences in a document to predict the reading level. After analysis, results were grouped into the average readability of each candidate, the evolution of the candidate's speeches' readability over time and the standard deviation, or how much each candidate varied their speech from one venue to another. For comparison, one speech from four past presidents and the Gettysburg Address were also analyzed.

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