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Md Shad Akhtar

Publications and source records attributed to Md Shad Akhtar.

At least 19 recordsLinked to original sources

Measuring What Matters!! Assessing Therapeutic Principles in Mental-Health Conversation

The increasing use of large language models in mental health applications calls for principled evaluation frameworks that assess alignment with psychotherapeutic best practices beyond surface-level fluency. While recent systems exhibit conversational competence, they lack structured mechanisms to evaluate adherence to core therapeutic principles. In this paper, we study the problem of evaluating AI-generated therapist-like responses for clinically grounded appropriateness and effectiveness. We assess each therapists utterance along six therapeutic principles: non-judgmental acceptance, warmth, respect for autonomy, active listening, reflective understanding, and situational appropriateness using a fine-grained ordinal scale. We introduce FAITH-M, a benchmark annotated with expert-assigned ordinal ratings, and propose CARE, a multi-stage evaluation framework that integrates intra-dialogue context, contrastive exemplar retrieval, and knowledge-distilled chain-of-thought reasoning. Experiments show that CARE achieves an F-1 score of 63.34 versus the strong baseline Qwen3 F-1 score of 38.56 which is a 64.26 improvement, which also serves as its backbone, indicating that gains arise from structured reasoning and contextual modeling rather than backbone capacity alone. Expert assessment and external dataset evaluations further demonstrate robustness under domain shift, while highlighting challenges in modelling implicit clinical nuance. Overall, CARE provides a clinically grounded framework for evaluating therapeutic fidelity in AI mental health systems.

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From Images to Words: Efficient Cross-Modal Knowledge Distillation to Language Models from Black-box Teachers

Knowledge distillation (KD) methods are pivotal in compressing large pre-trained language models into smaller models, ensuring computational efficiency without significantly dropping performance. Traditional KD techniques assume homogeneity in modalities between the teacher (source) and the student (target) models. On the other hand, existing multimodal knowledge distillation methods require modality-specific pre-training of the teacher model, which is computationally infeasible in most cases. In this paper, we introduce ARMADA, an efficient cross-modal knowledge distillation framework designed to transfer knowledge from large vision-language models, including black-box models, to language-only models. Unlike existing KD techniques that rely on the internal structures of multimodal teachers or require computationally expensive pre-training, ARMADA leverages novel alignment techniques to distil knowledge without altering the teacher model, ensuring efficiency and scalability. We empirically validate ARMADA on twelve natural language understanding, eight complex generative reasoning and five instruction-tuning tasks, demonstrating consistent performance improvements in large models such as DeBERTa-v2-1.4B, OPT-1.3B, LLaMA-{3B, 7B, 8B}. ARMADA achieves up to 3.4% improvement on language understanding tasks and 2.6% boost in generative reasoning, all without requiring expensive multimodal pre-training or fine-tuning of the teacher model. Our findings challenge conventional knowledge distillation paradigms by demonstrating that even vision-language models, despite lacking direct textual understanding, can significantly enhance language models when distilled appropriately.

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MAMA-Memeia! Multi-Aspect Multi-Agent Collaboration for Depressive Symptoms Identification in Memes

Over the past years, memes have evolved from being exclusively a medium of humorous exchanges to one that allows users to express a range of emotions freely and easily. With the ever-growing utilization of memes in expressing depressive sentiments, we conduct a study on identifying depressive symptoms exhibited by memes shared by users of online social media platforms. We introduce RESTOREx as a vital resource for detecting depressive symptoms in memes on social media through the Large Language Model (LLM) generated and human-annotated explanations. We introduce MAMAMemeia, a collaborative multi-agent multi-aspect discussion framework grounded in the clinical psychology method of Cognitive Analytic Therapy (CAT) Competencies. MAMAMemeia improves upon the current state-of-the-art by 7.55% in macro-F1 and is established as the new benchmark compared to over 30 methods.

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PERCS: Persona-Guided Controllable Biomedical Summarization Dataset

Automatic medical text simplification plays a key role in improving health literacy by making complex biomedical research accessible to diverse readers. However, most existing resources assume a single generic audience, overlooking the wide variation in medical literacy and information needs across user groups. To address this limitation, we introduce PERCS (Persona-guided Controllable Summarization), a dataset of biomedical abstracts paired with summaries tailored to four personas: Laypersons, Premedical Students, Non-medical Researchers, and Medical Experts. These personas represent different levels of medical literacy and information needs, emphasizing the need for targeted, audience-specific summarization. Each summary in PERCS was reviewed by physicians for factual accuracy and persona alignment using a detailed error taxonomy. Technical validation shows clear differences in readability, vocabulary, and content depth across personas. Along with describing the dataset, we benchmark four large language models on PERCS using automatic evaluation metrics that assess comprehensiveness, readability, and faithfulness, establishing baseline results for future research. The dataset, annotation guidelines, and evaluation materials are publicly available to support research on persona-specific communication and controllable biomedical summarization.

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Redefining Experts: Interpretable Decomposition of Language Models for Toxicity Mitigation

Large Language Models have demonstrated impressive fluency across diverse tasks, yet their tendency to produce toxic content remains a critical challenge for AI safety and public trust. Existing toxicity mitigation approaches primarily manipulate individual neuron activations, but these methods suffer from instability, context dependence, and often compromise the model's core language abilities. To address these shortcomings, we investigate three key questions: the stability of neuron-level toxicity indicators, the advantages of structural (layer-wise) representations, and the interpretability of mechanisms driving toxic generation. Through extensive experiments on Jigsaw and ToxiCN datasets, we show that aggregated layer-wise features provide more robust signals than single neurons. Moreover, we observe conceptual limitations in prior works that conflate toxicity detection experts and generation experts within neuron-based interventions. To mitigate this, we propose a novel principled intervention technique, EigenShift, based on eigen-decomposition of the language model's final output layer. This method selectively targets generation-aligned components, enabling precise toxicity suppression without impairing linguistic competence. Our method requires no additional training or fine-tuning, incurs minimal computational cost, and is grounded in rigorous theoretical analysis.

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Assess and Prompt: A Generative RL Framework for Improving Engagement in Online Mental Health Communities

Online Mental Health Communities (OMHCs) provide crucial peer and expert support, yet many posts remain unanswered due to missing support attributes that signal the need for help. We present a novel framework that identifies these gaps and prompts users to enrich their posts, thereby improving engagement. To support this, we introduce REDDME, a new dataset of 4,760 posts from mental health subreddits annotated for the span and intensity of three key support attributes: event what happened?, effect what did the user experience?, and requirement what support they need?. Next, we devise a hierarchical taxonomy, CueTaxo, of support attributes for controlled question generation. Further, we propose MH-COPILOT, a reinforcement learning-based system that integrates (a) contextual attribute-span identification, (b) support attribute intensity classification, (c) controlled question generation via a hierarchical taxonomy, and (d) a verifier for reward modeling. Our model dynamically assesses posts for the presence/absence of support attributes, and generates targeted prompts to elicit missing information. Empirical results across four notable language models demonstrate significant improvements in attribute elicitation and user engagement. A human evaluation further validates the model's effectiveness in real-world OMHC settings.

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Target-Augmented Shared Fusion-based Multimodal Sarcasm Explanation Generation

Sarcasm is a linguistic phenomenon that intends to ridicule a target (e.g., entity, event, or person) in an inherent way. Multimodal Sarcasm Explanation (MuSE) aims at revealing the intended irony in a sarcastic post using a natural language explanation. Though important, existing systems overlooked the significance of the target of sarcasm in generating explanations. In this paper, we propose a Target-aUgmented shaRed fusion-Based sarcasm explanatiOn model, aka. TURBO. We design a novel shared-fusion mechanism to leverage the inter-modality relationships between an image and its caption. TURBO assumes the target of the sarcasm and guides the multimodal shared fusion mechanism in learning intricacies of the intended irony for explanations. We evaluate our proposed TURBO model on the MORE+ dataset. Comparison against multiple baselines and state-of-the-art models signifies the performance improvement of TURBO by an average margin of $+3.3\%$. Moreover, we explore LLMs in zero and one-shot settings for our task and observe that LLM-generated explanation, though remarkable, often fails to capture the critical nuances of the sarcasm. Furthermore, we supplement our study with extensive human evaluation on TURBO's generated explanations and find them out to be comparatively better than other systems.

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Incongruence Identification in Eyewitness Testimony

Incongruence detection in eyewitness narratives is critical for understanding the reliability of testimonies, yet traditional approaches often fail to address the nuanced inconsistencies inherent in such accounts. In this paper, we introduce a novel task of incongruence detection in eyewitness testimonies. Given a pair of testimonies containing of multiple pairs of question and answer by two subjects, we identify contextually related incongruence between the two subjects. We also mark the span of incongruences in the utterances. To achieve this, we developed MIND(MultI-EyewitNess Deception) - a comprehensive dataset consisting of 2927 pairs of contextually related answers designed to capture both explicit and implicit contradictions. INstruction - TunEd iNcongruity Detection framework based on 6W and multi-hop reasoning approach, aka. INTEND. Drawing from investigative techniques, INTEND address the task as a close-style problem, contradicting on the who, what, when, where and why aspect of the content. Our findings shows that prompt tuning, especially when utilizing our framework, enhances the detection of incongruences by a margin of +5.63 percent. We compare our approach with multiple fine-tuning and prompt tuning techniques on MLMs and LLMs. Emperical results demonstrate convincing performance improvement in F1-score over fine-tuned and regular prompt-tuning techniques, highlighting the effectiveness of our approach.

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Figurative-cum-Commonsense Knowledge Infusion for Multimodal Mental Health Meme Classification

The expression of mental health symptoms through non-traditional means, such as memes, has gained remarkable attention over the past few years, with users often highlighting their mental health struggles through figurative intricacies within memes. While humans rely on commonsense knowledge to interpret these complex expressions, current Multimodal Language Models (MLMs) struggle to capture these figurative aspects inherent in memes. To address this gap, we introduce a novel dataset, AxiOM, derived from the GAD anxiety questionnaire, which categorizes memes into six fine-grained anxiety symptoms. Next, we propose a commonsense and domain-enriched framework, M3H, to enhance MLMs' ability to interpret figurative language and commonsense knowledge. The overarching goal remains to first understand and then classify the mental health symptoms expressed in memes. We benchmark M3H against 6 competitive baselines (with 20 variations), demonstrating improvements in both quantitative and qualitative metrics, including a detailed human evaluation. We observe a clear improvement of 4.20% and 4.66% on weighted-F1 metric. To assess the generalizability, we perform extensive experiments on a public dataset, RESTORE, for depressive symptom identification, presenting an extensive ablation study that highlights the contribution of each module in both datasets. Our findings reveal limitations in existing models and the advantage of employing commonsense to enhance figurative understanding.

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Trust Modeling in Counseling Conversations: A Benchmark Study

In mental health counseling, a variety of earlier studies have focused on dialogue modeling. However, most of these studies give limited to no emphasis on the quality of interaction between a patient and a therapist. The therapeutic bond between a patient and a therapist directly correlates with effective mental health counseling. It involves developing the patient's trust on the therapist over the course of counseling. To assess the therapeutic bond in counseling, we introduce trust as a therapist-assistive metric. Our definition of trust involves patients' willingness and openness to express themselves and, consequently, receive better care. We conceptualize it as a dynamic trajectory observable through textual interactions during the counseling. To facilitate trust modeling, we present MENTAL-TRUST, a novel counseling dataset comprising manual annotation of 212 counseling sessions with first-of-its-kind seven expert-verified ordinal trust levels. We project our problem statement as an ordinal classification task for trust quantification and propose a new benchmark, TrustBench, comprising a suite of classical and state-of-the-art language models on MENTAL-TRUST. We evaluate the performance across a suite of metrics and lay out an exhaustive set of findings. Our study aims to unfold how trust evolves in therapeutic interactions.

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Persona-aware Generative Model for Code-mixed Language

Code-mixing and script-mixing are prevalent across online social networks and multilingual societies. However, a user's preference toward code-mixing depends on the socioeconomic status, demographics of the user, and the local context, which existing generative models mostly ignore while generating code-mixed texts. In this work, we make a pioneering attempt to develop a persona-aware generative model to generate texts resembling real-life code-mixed texts of individuals. We propose a Persona-aware Generative Model for Code-mixed Generation, PARADOX, a novel Transformer-based encoder-decoder model that encodes an utterance conditioned on a user's persona and generates code-mixed texts without monolingual reference data. We propose an alignment module that re-calibrates the generated sequence to resemble real-life code-mixed texts. PARADOX generates code-mixed texts that are semantically more meaningful and linguistically more valid. To evaluate the personification capabilities of PARADOX, we propose four new metrics -- CM BLEU, CM Rouge-1, CM Rouge-L and CM KS. On average, PARADOX achieves 1.6 points better CM BLEU, 47% better perplexity and 32% better semantic coherence than the non-persona-based counterparts.

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Knowledge Planning in Large Language Models for Domain-Aligned Counseling Summarization

In mental health counseling, condensing dialogues into concise and relevant summaries (aka counseling notes) holds pivotal significance. Large Language Models (LLMs) exhibit remarkable capabilities in various generative tasks; however, their adaptation to domain-specific intricacies remains challenging, especially within mental health contexts. Unlike standard LLMs, mental health experts first plan to apply domain knowledge in writing summaries. Our work enhances LLMs' ability by introducing a novel planning engine to orchestrate structuring knowledge alignment. To achieve high-order planning, we divide knowledge encapsulation into two major phases: (i) holding dialogue structure and (ii) incorporating domain-specific knowledge. We employ a planning engine on Llama-2, resulting in a novel framework, PIECE. Our proposed system employs knowledge filtering-cum-scaffolding to encapsulate domain knowledge. Additionally, PIECE leverages sheaf convolution learning to enhance its understanding of the dialogue's structural nuances. We compare PIECE with 14 baseline methods and observe a significant improvement across ROUGE and Bleurt scores. Further, expert evaluation and analyses validate the generation quality to be effective, sometimes even surpassing the gold standard. We further benchmark PIECE with other LLMs and report improvement, including Llama-2 (+2.72%), Mistral (+2.04%), and Zephyr (+1.59%), to justify the generalizability of the planning engine.

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Crowd Intelligence for Early Misinformation Prediction on Social Media

Misinformation spreads rapidly on social media, causing serious damage by influencing public opinion, promoting dangerous behavior, or eroding trust in reliable sources. It spreads too fast for traditional fact-checking, stressing the need for predictive methods. We introduce CROWDSHIELD, a crowd intelligence-based method for early misinformation prediction. We hypothesize that the crowd's reactions to misinformation reveal its accuracy. Furthermore, we hinge upon exaggerated assertions/claims and replies with particular positions/stances on the source post within a conversation thread. We employ Q-learning to capture the two dimensions -- stances and claims. We utilize deep Q-learning due to its proficiency in navigating complex decision spaces and effectively learning network properties. Additionally, we use a transformer-based encoder to develop a comprehensive understanding of both content and context. This multifaceted approach helps ensure the model pays attention to user interaction and stays anchored in the communication's content. We propose MIST, a manually annotated misinformation detection Twitter corpus comprising nearly 200 conversation threads with more than 14K replies. In experiments, CROWDSHIELD outperformed ten baseline systems, achieving an improvement of ~4% macro-F1 score. We conduct an ablation study and error analysis to validate our proposed model's performance. The source code and dataset are available at https://github.com/LCS2-IIITD/CrowdShield.git.

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Tox-BART: Leveraging Toxicity Attributes for Explanation Generation of Implicit Hate Speech

Employing language models to generate explanations for an incoming implicit hate post is an active area of research. The explanation is intended to make explicit the underlying stereotype and aid content moderators. The training often combines top-k relevant knowledge graph (KG) tuples to provide world knowledge and improve performance on standard metrics. Interestingly, our study presents conflicting evidence for the role of the quality of KG tuples in generating implicit explanations. Consequently, simpler models incorporating external toxicity signals outperform KG-infused models. Compared to the KG-based setup, we observe a comparable performance for SBIC (LatentHatred) datasets with a performance variation of +0.44 (+0.49), +1.83 (-1.56), and -4.59 (+0.77) in BLEU, ROUGE-L, and BERTScore. Further human evaluation and error analysis reveal that our proposed setup produces more precise explanations than zero-shot GPT-3.5, highlighting the intricate nature of the task.

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Synthetic Data Generation and Joint Learning for Robust Code-Mixed Translation

The widespread online communication in a modern multilingual world has provided opportunities to blend more than one language (aka code-mixed language) in a single utterance. This has resulted a formidable challenge for the computational models due to the scarcity of annotated data and presence of noise. A potential solution to mitigate the data scarcity problem in low-resource setup is to leverage existing data in resource-rich language through translation. In this paper, we tackle the problem of code-mixed (Hinglish and Bengalish) to English machine translation. First, we synthetically develop HINMIX, a parallel corpus of Hinglish to English, with ~4.2M sentence pairs. Subsequently, we propose RCMT, a robust perturbation based joint-training model that learns to handle noise in the real-world code-mixed text by parameter sharing across clean and noisy words. Further, we show the adaptability of RCMT in a zero-shot setup for Bengalish to English translation. Our evaluation and comprehensive analyses qualitatively and quantitatively demonstrate the superiority of RCMT over state-of-the-art code-mixed and robust translation methods.

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Intent-conditioned and Non-toxic Counterspeech Generation using Multi-Task Instruction Tuning with RLAIF

Counterspeech, defined as a response to mitigate online hate speech, is increasingly used as a non-censorial solution. Addressing hate speech effectively involves dispelling the stereotypes, prejudices, and biases often subtly implied in brief, single-sentence statements or abuses. These implicit expressions challenge language models, especially in seq2seq tasks, as model performance typically excels with longer contexts. Our study introduces CoARL, a novel framework enhancing counterspeech generation by modeling the pragmatic implications underlying social biases in hateful statements. CoARL's first two phases involve sequential multi-instruction tuning, teaching the model to understand intents, reactions, and harms of offensive statements, and then learning task-specific low-rank adapter weights for generating intent-conditioned counterspeech. The final phase uses reinforcement learning to fine-tune outputs for effectiveness and non-toxicity. CoARL outperforms existing benchmarks in intent-conditioned counterspeech generation, showing an average improvement of 3 points in intent-conformity and 4 points in argument-quality metrics. Extensive human evaluation supports CoARL's efficacy in generating superior and more context-appropriate responses compared to existing systems, including prominent LLMs like ChatGPT.

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SemEval 2024 -- Task 10: Emotion Discovery and Reasoning its Flip in Conversation (EDiReF)

We present SemEval-2024 Task 10, a shared task centred on identifying emotions and finding the rationale behind their flips within monolingual English and Hindi-English code-mixed dialogues. This task comprises three distinct subtasks - emotion recognition in conversation for code-mixed dialogues, emotion flip reasoning for code-mixed dialogues, and emotion flip reasoning for English dialogues. Participating systems were tasked to automatically execute one or more of these subtasks. The datasets for these tasks comprise manually annotated conversations focusing on emotions and triggers for emotion shifts (The task data is available at https://github.com/LCS2-IIITD/EDiReF-SemEval2024.git). A total of 84 participants engaged in this task, with the most adept systems attaining F1-scores of 0.70, 0.79, and 0.76 for the respective subtasks. This paper summarises the results and findings from 24 teams alongside their system descriptions.

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EROS: Entity-Driven Controlled Policy Document Summarization

Privacy policy documents have a crucial role in educating individuals about the collection, usage, and protection of users' personal data by organizations. However, they are notorious for their lengthy, complex, and convoluted language especially involving privacy-related entities. Hence, they pose a significant challenge to users who attempt to comprehend organization's data usage policy. In this paper, we propose to enhance the interpretability and readability of policy documents by using controlled abstractive summarization -- we enforce the generated summaries to include critical privacy-related entities (e.g., data and medium) and organization's rationale (e.g.,target and reason) in collecting those entities. To achieve this, we develop PD-Sum, a policy-document summarization dataset with marked privacy-related entity labels. Our proposed model, EROS, identifies critical entities through a span-based entity extraction model and employs them to control the information content of the summaries using proximal policy optimization (PPO). Comparison shows encouraging improvement over various baselines. Furthermore, we furnish qualitative and human evaluations to establish the efficacy of EROS.

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