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Mengke Wu

Publications and source records attributed to Mengke Wu.

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After the Interface: Relocating Human Agency in the Age of Conversational AI

As AI systems take on greater autonomy, a quiet anxiety has settled over the HCI community: human agency is eroding. Users no longer control execution, interfaces recede, and machines decide. We argue that this anxiety, while understandable, reflects a framing problem rather than an empirical finding. Agency has not diminished but has relocated. As interaction has shifted from command- and feature-based paradigms toward conversational, generative, and agentic AI, human agency migrates from interface affordances to interaction itself: articulating goals, evaluating outputs, and negotiating outcomes. To make this relocation visible, we revisit control as a diagnostic lens, distinguish process control and outcome control, and map different systems across this space to show that what looks like agency's disappearance is actually its redistribution. We take seriously the objection that outcome-based agency may be illusory in systems that produce plausible but unverifiable outputs, and argue that this concern reveals what agency in human-AI interaction truly requires. This paper invites the CUI community to reconsider what agency means, where it lives, and what it demands, including who gets to have it and who holds responsibility when it fails, before the consequences become impossible to overlook.

cs.HC

What Makes an AI Writing Companion a Good Fit? A Personality-Informed Co-Design Study

The growing popularity of AI writing assistants creates exciting opportunities to support diverse writers. This study examines how personality shapes expectations for AI writing companions and how personality-informed design can enhance human-AI teaming in writing. Through exploratory co-design workshops with 24 writers representing different personality profiles, we elicited values and design ideas for AI writing companions spanning functionality, interaction dynamics, and visual representation. These insights informed two contrasting prototypes reflecting distinct writing orientations, used as design provocations in review-and-refinement workshops with eight participants to prompt reflection on fit, priorities, and writing practices. Our findings reveal both shared foundational needs across writers and meaningful personality-driven preferences that influence how writers engage with AI. This work underscores the importance of team matching in human-AI collaboration and demonstrates how aligning AI companions with individual cognitive and interpersonal needs can improve engagement and perceived collaboration effectiveness.

cs.HC

YT-Pilot: Turning YouTube into Structured Learning Pathways with Context-Aware AI Support

YouTube is widely used for informal learning, where learners explore lectures and tutorials without a predefined curriculum. However, learning across videos remains fragmented: learners must decide what to watch, how videos relate, and how knowledge builds. Existing tools provide partial support but treat planning and learning as separate activities, lacking a persistent interaction structure that connects them. Grounded in self-regulated learning theory (SRLT), we introduce YT-Pilot, a pathway-aware learning system that operationalizes the learning pathway as a persistent, user-facing interaction structure spanning planning and learning. The pathway coordinates goal setting, planning, navigation, progress tracking, and cross-video assistance. Through a within-subjects study ($N=20$), we show that YT-Pilot significantly improves perceived goal clarity, pathway coherence, and progress tracking, while shifting interaction toward pathway-level reasoning across multiple resources.

cs.HC

Designing for Understanding: How Interface-Level Consent Designs Shape Attention and Understanding in Privacy Disclosures

Privacy policies are intended to support informed consent, yet users rarely read them fully. This study examines how common privacy policy interface structures influence attention allocation, reading behavior, and perceived experience. Using eye-tracking and post-task surveys, we compared three interface designs: continuous scrolling text, collapsible sections, and collapsible sections with brief previews. Results show that interface structure systematically shaped how users allocated attention and navigated policy content, but did not uniformly improve comprehension. Guided layouts supported more efficient and coherent reading patterns, whereas more interactive designs elicited higher perceived engagement and satisfaction. Importantly, comprehension was closely linked to sustained attention rather than interface type alone. These findings highlight the limits of interface-centered consent approaches and suggest that effective consent design must account for attention dynamics and selective engagement, rather than assuming that improved layout alone ensures understanding.

cs.HC

Rethinking User Empowerment in AI Recommender System: Innovating Transparent and Controllable Interfaces

AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry). This study explores how design can strengthen user agency by integrating transparency with actionable control. We developed a provotype that introduces new interface features for managing data use, discovering varied content, and configuring context-based recommending modes. The walkthroughs and interviews with 19 participants show how these features help users interpret personalization signals, understand how their actions influence outcomes, address concerns from unwanted inference to narrow feeds (e.g., filter bubbles), and build trust in the system. We also identify strategies for promoting adoption and awareness of agency-enhancing features. Overall, our findings reaffirm users' desire for active influence over personalization and contribute concrete interface mechanisms with empirical insights for designing recommender systems that foreground user autonomy and fairness in AI-driven content delivery.

cs.HC

Towards AI as Colleagues: Multi-Agent System Improves Structured Ideation Processes

Most AI systems today are designed to manage tasks and execute predefined steps. This makes them effective for process coordination but limited in their ability to engage in joint problem-solving with humans or contribute new ideas. We introduce MultiColleagues, a multi-agent conversational system that shows how AI agents can act as colleagues by conversing with each other, sharing new ideas, and actively involving users in collaborative ideation processes. In a within-subjects study with 20 participants, we compared MultiColleagues to a single-agent baseline. Results show that MultiColleagues fostered stronger perceived social presence, and participants rated their outcomes as higher in quality and novelty, with more elaboration during ideation. These findings demonstrate the potential of AI agents to move beyond process partners toward colleagues that share intent, strengthen group dynamics, and collaborate with humans to advance ideas.

cs.HC

"Pragmatic Tools or Empowering Friends?" Discovering and Co-Designing Personality-Aligned AI Writing Companions

The growing popularity of AI writing assistants presents exciting opportunities to craft tools that cater to diverse user needs. This study explores how personality shapes preferences for AI writing companions and how personalized designs can enhance human-AI teaming. In an exploratory co-design workshop, we worked with 24 writers with different profiles to surface ideas and map the design space for personality-aligned AI writing companions, focusing on functionality, interaction dynamics, and visual representations. Building on these insights, we developed two contrasting prototypes tailored to distinct writer profiles and engaged 8 participants with them as provocations to spark reflection and feedback. The results revealed strong connections between writer profiles and feature preferences, providing proof-of-concept for personality-driven divergence in AI writing support. This research highlights the critical role of team match in human-AI collaboration and underscores the importance of aligning AI systems with individual cognitive needs to improve user engagement and collaboration productivity.

cs.HC

Negotiating the Shared Agency between Humans & AI in the Recommender System

Smart recommendation algorithms have revolutionized content delivery and improved efficiency across various domains. However, concerns about user agency arise from the algorithms' inherent opacity (information asymmetry) and one-way output (power asymmetry). This study introduces a dual-control mechanism aimed at enhancing user agency, empowering users to manage both data collection and, novelly, the degree of algorithmically tailored content they receive. In a between-subject experiment with 161 participants, we evaluated the impact of varying levels of transparency and control on user experience. Results show that transparency alone is insufficient to foster a sense of agency, and may even exacerbate disempowerment compared to displaying outcomes directly. Conversely, combining transparency with user controls-particularly those allowing direct influence on outcomes-significantly enhances user agency. This research provides a proof-of-concept for a novel approach and lays the groundwork for designing more user-centered recommender systems that emphasize user autonomy and fairness in AI-driven content delivery.

cs.HC