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Michal Shmueli-Scheuer

Publications and source records attributed to Michal Shmueli-Scheuer.

28 records · Page 2Linked to original sources

Unitxt: Flexible, Shareable and Reusable Data Preparation and Evaluation for Generative AI

In the dynamic landscape of generative NLP, traditional text processing pipelines limit research flexibility and reproducibility, as they are tailored to specific dataset, task, and model combinations. The escalating complexity, involving system prompts, model-specific formats, instructions, and more, calls for a shift to a structured, modular, and customizable solution. Addressing this need, we present Unitxt, an innovative library for customizable textual data preparation and evaluation tailored to generative language models. Unitxt natively integrates with common libraries like HuggingFace and LM-eval-harness and deconstructs processing flows into modular components, enabling easy customization and sharing between practitioners. These components encompass model-specific formats, task prompts, and many other comprehensive dataset processing definitions. The Unitxt-Catalog centralizes these components, fostering collaboration and exploration in modern textual data workflows. Beyond being a tool, Unitxt is a community-driven platform, empowering users to build, share, and advance their pipelines collaboratively. Join the Unitxt community at https://github.com/IBM/unitxt!

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Active Learning for Natural Language Generation

The field of Natural Language Generation (NLG) suffers from a severe shortage of labeled data due to the extremely expensive and time-consuming process involved in manual annotation. A natural approach for coping with this problem is active learning (AL), a well-known machine learning technique for improving annotation efficiency by selectively choosing the most informative examples to label. However, while AL has been well-researched in the context of text classification, its application to NLG remains largely unexplored. In this paper, we present a first systematic study of active learning for NLG, considering a diverse set of tasks and multiple leading selection strategies, and harnessing a strong instruction-tuned model. Our results indicate that the performance of existing AL strategies is inconsistent, surpassing the baseline of random example selection in some cases but not in others. We highlight some notable differences between the classification and generation scenarios, and analyze the selection behaviors of existing AL strategies. Our findings motivate exploring novel approaches for applying AL to generation tasks.

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Diversity Enhanced Table-to-Text Generation via Type Control

Generating natural language statements to convey logical inferences from tabular data (i.e., Logical NLG) is a process with one input and a variety of valid outputs. This characteristic underscores the need for a method to produce a diverse set of valid outputs, presenting different perspectives of the input data. We propose a simple yet effective diversity-enhancing scheme that builds upon an inherent property of the statements, their logic-types, by using a type-controlled table-to-text generation model. We demonstrate, through extensive automatic and human evaluations over the two publicly available Logical NLG datasets, that our proposed method both facilitates the ability to effectively control the generated statement type, and produces results superior to the strongest baselines in terms of quality and factuality-diversity trade-off.

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nBIIG: A Neural BI Insights Generation System for Table Reporting

We present nBIIG, a neural Business Intelligence (BI) Insights Generation system. Given a table, our system applies various analyses to create corresponding RDF representations, and then uses a neural model to generate fluent textual insights out of these representations. The generated insights can be used by an analyst, via a human-in-the-loop paradigm, to enhance the task of creating compelling table reports. The underlying generative neural model is trained over large and carefully distilled data, curated from multiple BI domains. Thus, the system can generate faithful and fluent insights over open-domain tables, making it practical and useful.

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Quality Controlled Paraphrase Generation

Paraphrase generation has been widely used in various downstream tasks. Most tasks benefit mainly from high quality paraphrases, namely those that are semantically similar to, yet linguistically diverse from, the original sentence. Generating high-quality paraphrases is challenging as it becomes increasingly hard to preserve meaning as linguistic diversity increases. Recent works achieve nice results by controlling specific aspects of the paraphrase, such as its syntactic tree. However, they do not allow to directly control the quality of the generated paraphrase, and suffer from low flexibility and scalability. Here we propose $QCPG$, a quality-guided controlled paraphrase generation model, that allows directly controlling the quality dimensions. Furthermore, we suggest a method that given a sentence, identifies points in the quality control space that are expected to yield optimal generated paraphrases. We show that our method is able to generate paraphrases which maintain the original meaning while achieving higher diversity than the uncontrolled baseline. The models, the code, and the data can be found in https://github.com/IBM/quality-controlled-paraphrase-generation.

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HowSumm: A Multi-Document Summarization Dataset Derived from WikiHow Articles

We present HowSumm, a novel large-scale dataset for the task of query-focused multi-document summarization (qMDS), which targets the use-case of generating actionable instructions from a set of sources. This use-case is different from the use-cases covered in existing multi-document summarization (MDS) datasets and is applicable to educational and industrial scenarios. We employed automatic methods, and leveraged statistics from existing human-crafted qMDS datasets, to create HowSumm from wikiHow website articles and the sources they cite. We describe the creation of the dataset and discuss the unique features that distinguish it from other summarization corpora. Automatic and human evaluations of both extractive and abstractive summarization models on the dataset reveal that there is room for improvement.

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orgFAQ: A New Dataset and Analysis on Organizational FAQs and User Questions

Frequently Asked Questions (FAQ) webpages are created by organizations for their users. FAQs are used in several scenarios, e.g., to answer user questions. On the other hand, the content of FAQs is affected by user questions by definition. In order to promote research in this field, several FAQ datasets exist. However, we claim that being collected from community websites, they do not correctly represent challenges associated with FAQs in an organizational context. Thus, we release orgFAQ, a new dataset composed of $6988$ user questions and $1579$ corresponding FAQs that were extracted from organizations' FAQ webpages in the Jobs domain. In this paper, we provide an analysis of the properties of such FAQs, and demonstrate the usefulness of our new dataset by utilizing it in a relevant task from the Jobs domain. We also show the value of the orgFAQ dataset in a task of a different domain - the COVID-19 pandemic.

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A Summarization System for Scientific Documents

We present a novel system providing summaries for Computer Science publications. Through a qualitative user study, we identified the most valuable scenarios for discovery, exploration and understanding of scientific documents. Based on these findings, we built a system that retrieves and summarizes scientific documents for a given information need, either in form of a free-text query or by choosing categorized values such as scientific tasks, datasets and more. Our system ingested 270,000 papers, and its summarization module aims to generate concise yet detailed summaries. We validated our approach with human experts.

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TalkSumm: A Dataset and Scalable Annotation Method for Scientific Paper Summarization Based on Conference Talks

Currently, no large-scale training data is available for the task of scientific paper summarization. In this paper, we propose a novel method that automatically generates summaries for scientific papers, by utilizing videos of talks at scientific conferences. We hypothesize that such talks constitute a coherent and concise description of the papers' content, and can form the basis for good summaries. We collected 1716 papers and their corresponding videos, and created a dataset of paper summaries. A model trained on this dataset achieves similar performance as models trained on a dataset of summaries created manually. In addition, we validated the quality of our summaries by human experts.

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Detecting Egregious Conversations between Customers and Virtual Agents

Virtual agents are becoming a prominent channel of interaction in customer service. Not all customer interactions are smooth, however, and some can become almost comically bad. In such instances, a human agent might need to step in and salvage the conversation. Detecting bad conversations is important since disappointing customer service may threaten customer loyalty and impact revenue. In this paper, we outline an approach to detecting such egregious conversations, using behavioral cues from the user, patterns in agent responses, and user-agent interaction. Using logs of two commercial systems, we show that using these features improves the detection F1-score by around 20% over using textual features alone. In addition, we show that those features are common across two quite different domains and, arguably, universal.

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