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Michelle Bobek

Publications and source records attributed to Michelle Bobek.

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Asking Grok: AI-Assisted Sensemaking in Social Media Conversations

LLM-powered AI assistants (e.g., Grok) are increasingly integrated into social media platforms, where they help explain content, provide context, and verify claims directly within conversation threads. While prior research has examined the accuracy of LLMs for fact-checking, little is known about how people interact with such systems in real-world social media environments. In this study, we empirically analyze user interactions with the AI assistant Grok on the social media platform X. Using a large-scale dataset consisting of 169,137 posts invoking Grok, we examine the types of requests directed at the AI assistant and the contexts in which it is used. We find that Grok is primarily invoked reactively to obtain or verify information. Although responses appear quickly, they typically only reach small audiences. Adoption is widespread but shallow, with 76.8% of users invoking Grok just once. We further examine how these interactions relate to Community Notes, X's community-based fact-checking system. While overlap between both systems is limited, it concentrates on verification-oriented and high-visibility content. Grok interactions typically occur earlier and do not predict subsequent correction activity. Together, these findings suggest that AI assistants function as an early complementary layer of sensemaking on social media rather than a replacement for crowd-based fact-checking systems.

cs.SI

Community Fact-Checks Do Not Break Follower Loyalty

Major social media platforms increasingly adopt community-based fact-checking to address misinformation on their platforms. While previous research has largely focused on its effect on engagement (e.g., reposts, likes), an understanding of how fact-checking affects a user's follower base is missing. In this study, we employ quasi-experimental methods to causally assess whether users lose followers after their posts are corrected via community fact-checks. Based on time-series data on follower counts for N=3516 community fact-checked posts from X, we find that community fact-checks do not lead to meaningful declines in the follower counts of users who post misleading content. This suggests that followers of spreaders of misleading posts tend to remain loyal and do not view community fact-checks as a sufficient reason to disengage. Our findings underscore the need for complementary interventions to more effectively disincentivize the production of misinformation on social media.

cs.SI