arXiv subjects

Min Kyung Lee

Publications and source records attributed to Min Kyung Lee.

At least 19 recordsLinked to original sources

arXiv2026

Open AI in the Wild: Adoption and Adaptation of Open Models on r/LocalLLaMA

Existing work on AI openness has focused on defining what technical components or release practices qualify a system as "open". However, less is known about how openness is understood and put into practice by people who adopt and adapt these models under real-world constraints. In this paper, we present an empirical study of r/LocalLLaMA, a large online community centered on running and customizing open foundation models locally. Through thematic analysis of community discussions, we find that members conceptualize openness pragmatically - in relation to reliability, local control, privacy, and the ability to adapt models under constraints such as compute resources, licensing, and usability. We identify key motivations for adopting open models, including autonomy, experimentation, and resistance to platform instability, as well as deterrents such as steep learning curves and performance gaps compared to closed systems. We further describe how shared resources and projects, including datasets, evaluation frameworks, and inference tools, sustain interdependent development in the broader open AI ecosystem beyond individual model releases. We then discuss the implications of a utility-oriented view of openness, and how producer support for downstream usability and infrastructure could better enable sustained innovation in open model ecosystems.

cs.HC↗

arXiv2026

Reimagining Open Source and Openness in AI: Co-Creating Responsible Technological Futures

Debates over open source and openness in artificial intelligence have intensified as policymakers, researchers, and practitioners grapple with how foundation models should be developed and governed to balance innovation, accountability, and public interest. However, there has been limited empirical work examining how diverse stakeholders collectively understand and negotiate responsible openness in AI, particularly through participatory processes that extend beyond industry-led definitions and frameworks. This paper presents findings from a multi-sectoral workshop grounded in futures thinking and participatory design methods. The workshop generated co-created visions of desirable futures and the role of AI, alongside a set of action pathways and a research roadmap focused on responsible open source and openness in AI. This paper makes three key contributions. First, it empirically documents the co-created visions, actions, and research priorities. Second, it identifies four core tensions that emerged as participants translated high-level aspirations into concrete actions, revealing conflicting interpretations of openness regarding its purpose (as an end or a means), its scope (expansion versus meaningful access), and its operation (mandatory versus conditional, sufficient versus dependent on governance and use). These tensions illustrate that responsible openness is not a singular technical solution, but a negotiated sociotechnical project shaped by values, positionalities, and priorities. Third, the paper advances methodological approaches in AI governance by demonstrating how participatory futures methods can surface plural visions, actions, and research priorities that extend beyond dominant, largely corporate, narratives, offering empirical insight into how openness, power, and accountability are negotiated in practice.

cs.CY↗

arXiv2026

Making the Invisible Visible: Understanding the Mismatch Between Organizational Goals and Worker Experiences in AI Adoption

While AI is often introduced into organizations to drive innovation and efficiency, many adoption efforts fail as workers resist and struggle to integrate these systems. These failures point to a deeper issue: workers, the very people expected to collaborate with AI, are often invisible in decisions about how AI is designed and used. Drawing on interviews with professionals who interact with AI systems daily in healthcare, finance, and management, we examine the disconnect between organizational expectations and worker experiences. We identify key barriers, including poor usability and interoperability, misaligned expectations, limited control, and insufficient communication. These challenges highlight a gap between how organizations implement AI and the evolving worker needs, tasks, and workflows that it fails to support. We argue that successful adoption requires recognizing workers as central to AI integration and propose adaptation strategies at the individual, task, and organizational levels to better align AI systems with real-world practices.

cs.AI↗

arXiv2026

State Your Intention to Steer Your Attention: An AI Assistant for Intentional Digital Living

When working on digital devices, people often face distractions that can lead to a decline in productivity and efficiency, as well as negative psychological and emotional impacts. To address this challenge, we introduce a novel Artificial Intelligence (AI) assistant that elicits a user's intention, assesses whether ongoing activities are in line with that intention, and provides gentle nudges when deviations occur. The system leverages a large language model to analyze screenshots, application titles, and URLs, issuing notifications when behavior diverges from the stated goal. Its detection accuracy is refined through initial clarification dialogues and continuous user feedback. In a three-week, within-subjects field deployment with 22 participants, we compared our assistant to both a rule-based intent reminder system and a passive baseline that only logged activity. Results indicate that our AI assistant effectively supports users in maintaining focus and aligning their digital behavior with their intentions. Our source code is publicly available at https://intentassistant.github.io

cs.HC↗

arXiv2026

Accountability in Open Source Software Ecosystems: Workshop Report

Open source software ecosystems are composed of a variety of stakeholders including but not limited to non-profit organizations, volunteer contributors, users, and corporations. The needs and motivations of these stakeholders are often diverse, unknown, and sometimes even conflicting given the engagement and investment of both volunteers and corporate actors. Given this, it is not clear how open source communities identify and engage with their stakeholders, understand their needs, and hold themselves accountable to those needs. We convened 24 expert scholars and practitioners studying and working with open source software communities for an exploratory workshop discussion on these ideas. The workshop titled "Accountability and Open Source Software Ecosystems" was organized on Oct 14-15 on campus in Carnegie Mellon University, Pittsburgh, PA. The purpose of this in-person workshop was to initiate conversations that explore important and urgent questions related to the role of accountability in open source software ecosystems, and to inspire an exciting research agenda and meaningful stakeholder engagement ideas for practitioners.

cs.SE↗

arXiv2025

Regulating Algorithmic Management: A Multi-Stakeholder Study of Challenges in Aligning Software and the Law for Workplace Scheduling

Algorithmic management (AM)'s impact on worker well-being has led to calls for regulation. However, little is known about the effectiveness and challenges in real-world AM regulation across the regulatory process -- rule operationalization, software use, and enforcement. Our multi-stakeholder study addresses this gap within workplace scheduling, one of the few AM domains with implemented regulations. We interviewed 38 stakeholders across the regulatory process: regulators, defense attorneys, worker advocates, managers, and workers. Our findings suggest that the efficacy of AM regulation is influenced by: (i) institutional constraints that challenge efforts to encode law into AM software, (ii) on-the-ground use of AM software that shapes its ability to facilitate compliance, (iii) mismatches between software and regulatory contexts that hinder enforcement, and (iv) unique concerns that software introduces when used to regulate AM. These findings underscore the importance of a sociotechnical approach to AM regulation, which considers organizational and collaborative contexts alongside the inherent attributes of software. We offer future research directions and implications for technology policy and design.

cs.CY↗

arXiv2025

Data and Technology for Equitable Public Administration: Understanding City Government Employees' Challenges and Needs

City governments in the United States are increasingly pressured to adopt emerging technologies. Yet, these systems often risk biased and disparate outcomes. Scholars studying public sector technology design have converged on the need to ground these systems in the goals and organizational contexts of employees using them. We expand our understanding of employees' contexts by focusing on the equity practices of city government employees to surface important equity considerations around public sector data and technology use. Through semi-structured interviews with thirty-six employees from ten departments of a U.S. city government, our findings reveal challenges employees face when operationalizing equity, perspectives on data needs for advancing equity goals, and the design space for acceptable government technology. We discuss what it looks like to foreground equity in data use and technology design, and considerations for how to support city government employees in operationalizing equity with and without official equity offices.

cs.CY↗

arXiv2025

Knowledge Workers' Perspectives on AI Training for Responsible AI Use

AI expansion has accelerated workplace adoption of new technologies. Yet, it is unclear whether and how knowledge workers are supported and trained to safely use AI. Inadequate training may lead to unrealized benefits if workers abandon tools, or perpetuate biases if workers misinterpret AI-based outcomes. In a workshop with 39 workers from 26 countries specializing in human resources, labor law, standards creation, and worker training, we explored questions and ideas they had about safely adopting AI. We held 17 follow-up interviews to further investigate what skills and training knowledge workers need to achieve safe and effective AI in practice. We synthesize nine training topics participants surfaced for knowledge workers related to challenges around understanding what AI is, misinterpreting outcomes, exacerbating biases, and worker rights. We reflect how these training topics might be addressed under different contexts, imagine HCI research prototypes as potential training tools, and consider ways to ensure training does not perpetuate harmful values.

cs.HC↗

arXiv2025

Emerging Practices in Participatory AI Design in Public Sector Innovation

Local and federal agencies are rapidly adopting AI systems to augment or automate critical decisions, efficiently use resources, and improve public service delivery. AI systems are being used to support tasks associated with urban planning, security, surveillance, energy and critical infrastructure, and support decisions that directly affect citizens and their ability to access essential services. Local governments act as the governance tier closest to citizens and must play a critical role in upholding democratic values and building community trust especially as it relates to smart city initiatives that seek to transform public services through the adoption of AI. Community-centered and participatory approaches have been central for ensuring the appropriate adoption of technology; however, AI innovation introduces new challenges in this context because participatory AI design methods require more robust formulation and face higher standards for implementation in the public sector compared to the private sector. This requires us to reassess traditional methods used in this space as well as develop new resources and methods. This workshop will explore emerging practices in participatory algorithm design - or the use of public participation and community engagement - in the scoping, design, adoption, and implementation of public sector algorithms.

cs.HC↗

arXiv2025

Proxona: Supporting Creators' Sensemaking and Ideation with LLM-Powered Audience Personas

A content creator's success depends on understanding their audience, but existing tools fail to provide in-depth insights and actionable feedback necessary for effectively targeting their audience. We present Proxona, an LLM-powered system that transforms static audience comments into interactive, multi-dimensional personas, allowing creators to engage with them to gain insights, gather simulated feedback, and refine content. Proxona distills audience traits from comments, into dimensions (categories) and values (attributes), then clusters them into interactive personas representing audience segments. Technical evaluations show that Proxona generates diverse dimensions and values, enabling the creation of personas that sufficiently reflect the audience and support data grounded conversation. User evaluation with 11 creators confirmed that Proxona helped creators discover hidden audiences, gain persona-informed insights on early-stage content, and allowed them to confidently employ strategies when iteratively creating storylines. Proxona introduces a novel creator-audience interaction framework and fosters a persona-driven, co-creative process.

cs.HC↗

arXiv2025

GuideLLM: Exploring LLM-Guided Conversation with Applications in Autobiography Interviewing

Although Large Language Models (LLMs) succeed in human-guided conversations such as instruction following and question answering, the potential of LLM-guided conversations-where LLMs direct the discourse and steer the conversation's objectives-remains under-explored. In this study, we first characterize LLM-guided conversation into three fundamental components: (i) Goal Navigation; (ii) Context Management; (iii) Empathetic Engagement, and propose GuideLLM as an installation. We then implement an interviewing environment for the evaluation of LLM-guided conversation. Specifically, various topics are involved in this environment for comprehensive interviewing evaluation, resulting in around 1.4k turns of utterances, 184k tokens, and over 200 events mentioned during the interviewing for each chatbot evaluation. We compare GuideLLM with 6 state-of-the-art LLMs such as GPT-4o and Llama-3-70b-Instruct, from the perspective of interviewing quality, and autobiography generation quality. For automatic evaluation, we derive user proxies from multiple autobiographies and employ LLM-as-a-judge to score LLM behaviors. We further conduct a human-involved experiment by employing 45 human participants to chat with GuideLLM and baselines. We then collect human feedback, preferences, and ratings regarding the qualities of conversation and autobiography. Experimental results indicate that GuideLLM significantly outperforms baseline LLMs in automatic evaluation and achieves consistent leading performances in human ratings.

cs.CL↗

arXiv2025

Gig2Gether: Data-sharing to Empower, Unify and Demystify Gig Work

The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are exposed to unprecedented challenges and accountabilities: lack of data transparency, social and physical isolation, as well as insufficient infrastructural safeguards. Gig2Gether presents a space designed for workers to engage in an initial experience of voluntarily contributing anecdotal and statistical data to affect policy and build solidarity across platforms by exchanging unifying and diverse experiences. Our 7-day field study with 16 active workers from three distinct platforms and work domains showed existing affordances of data-sharing: facilitating mutual support across platforms, as well as enabling financial reflection and planning. Additionally, workers envisioned future use cases of data-sharing for collectivism (e.g., collaborative examinations of algorithmic speculations) and informing policy (e.g., around safety and pay), which motivated (latent) worker desiderata of additional capabilities and data metrics. Based on these findings, we discuss remaining challenges to address and how data-sharing tools can complement existing structures to maximize worker empowerment and policy impact.

cs.HC↗

arXiv2024

Supporting Gig Worker Needs and Advancing Policy Through Worker-Centered Data-Sharing

The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, withheld information to generate power asymmetries, and left workers alone to manage logistical overheads as well as social isolation. However, researchers also called attention to the potential of helping workers overcome such costs via worker-led datasharing, which can enable collective actions and mutual aid among workers, while offering advocates, lawmakers and regulatory bodies insights for improving work conditions. To understand stakeholders' desiderata for a data-sharing system (i.e. functionality and policy initiatives that it can serve), we interviewed 11 policy domain experts in the U.S. and conducted co-design workshops with 14 active gig workers across four domains. Our results outline policymakers' prioritized initiatives, information needs, and (mis)alignments with workers' concerns and desires around data collectives. We offer design recommendations for data-sharing systems that support worker needs while bringing us closer to legislation that promote more thriving and equitable gig work futures.

cs.CY↗

arXiv2024

Human-centered NLP Fact-checking: Co-Designing with Fact-checkers using Matchmaking for AI

While many Natural Language Processing (NLP) techniques have been proposed for fact-checking, both academic research and fact-checking organizations report limited adoption of such NLP work due to poor alignment with fact-checker practices, values, and needs. To address this, we investigate a co-design method, Matchmaking for AI, to enable fact-checkers, designers, and NLP researchers to collaboratively identify what fact-checker needs should be addressed by technology, and to brainstorm ideas for potential solutions. Co-design sessions we conducted with 22 professional fact-checkers yielded a set of 11 design ideas that offer a "north star", integrating fact-checker criteria into novel NLP design concepts. These concepts range from pre-bunking misinformation, efficient and personalized monitoring misinformation, proactively reducing fact-checker potential biases, and collaborative writing fact-check reports. Our work provides new insights into both human-centered fact-checking research and practice and AI co-design research.

cs.HC↗

arXiv2024

Data Collectives as a means to Improve Accountability, Combat Surveillance and Reduce Inequalities

Platform-based laborers face unprecedented challenges and working conditions that result from algorithmic opacity, insufficient data transparency, and unclear policies and regulations. The CSCW and HCI communities increasingly turn to worker data collectives as a means to advance related policy and regulation, hold platforms accountable for data transparency and disclosure, and empower the collective worker voice. However, fundamental questions remain for designing, governing and sustaining such data infrastructures. In this workshop, we leverage frameworks such as data feminism to design sustainable and power-aware data collectives that tackle challenges present in various types of online labor platforms (e.g., ridesharing, freelancing, crowdwork, carework). While data collectives aim to support worker collectives and complement relevant policy initiatives, the goal of this workshop is to encourage their designers to consider topics of governance, privacy, trust, and transparency. In this one-day session, we convene research and advocacy community members to reflect on critical platform work issues (e.g., worker surveillance, discrimination, wage theft, insufficient platform accountability) as well as to collaborate on codesigning data collectives that ethically and equitably address these concerns by supporting working collectivism and informing policy development.

cs.HC↗

arXiv2024

The AI-DEC: A Card-based Design Method for User-centered AI Explanations

Increasing evidence suggests that many deployed AI systems do not sufficiently support end-user interaction and information needs. Engaging end-users in the design of these systems can reveal user needs and expectations, yet effective ways of engaging end-users in the AI explanation design remain under-explored. To address this gap, we developed a design method, called AI-DEC, that defines four dimensions of AI explanations that are critical for the integration of AI systems -- communication content, modality, frequency, and direction -- and offers design examples for end-users to design AI explanations that meet their needs. We evaluated this method through co-design sessions with workers in healthcare, finance, and management industries who regularly use AI systems in their daily work. Findings indicate that the AI-DEC effectively supported workers in designing explanations that accommodated diverse levels of performance and autonomy needs, which varied depending on the AI system's workplace role and worker values. We discuss the implications of using the AI-DEC for the user-centered design of AI explanations in real-world systems.

cs.HC↗

arXiv2023

Stakeholder-Centered AI Design: Co-Designing Worker Tools with Gig Workers through Data Probes

AI technologies continue to advance from digital assistants to assisted decision-making. However, designing AI remains a challenge given its unknown outcomes and uses. One way to expand AI design is by centering stakeholders in the design process. We conduct co-design sessions with gig workers to explore the design of gig worker-centered tools as informed by their driving patterns, decisions, and personal contexts. Using workers' own data as well as city-level data, we create probes -- interactive data visuals -- that participants explore to surface the well-being and positionalities that shape their work strategies. We describe participant insights and corresponding AI design considerations surfaced from data probes about: 1) workers' well-being trade-offs and positionality constraints, 2) factors that impact well-being beyond those in the data probes, and 3) instances of unfair algorithmic management. We discuss the implications for designing data probes and using them to elevate worker-centered AI design as well as for worker advocacy.

cs.HC↗

arXiv2023

Deliberating with AI: Improving Decision-Making for the Future through Participatory AI Design and Stakeholder Deliberation

Research exploring how to support decision-making has often used machine learning to automate or assist human decisions. We take an alternative approach for improving decision-making, using machine learning to help stakeholders surface ways to improve and make fairer decision-making processes. We created "Deliberating with AI", a web tool that enables people to create and evaluate ML models in order to examine strengths and shortcomings of past decision-making and deliberate on how to improve future decisions. We apply this tool to a context of people selection, having stakeholders -- decision makers (faculty) and decision subjects (students) -- use the tool to improve graduate school admission decisions. Through our case study, we demonstrate how the stakeholders used the web tool to create ML models that they used as boundary objects to deliberate over organization decision-making practices. We share insights from our study to inform future research on stakeholder-centered participatory AI design and technology for organizational decision-making.

cs.HC↗