arXiv subjects

Minghui Qiu

Publications and source records attributed to Minghui Qiu.

70 records · Page 4Linked to original sources

arXiv2020

Open-Retrieval Conversational Question Answering

Conversational search is one of the ultimate goals of information retrieval. Recent research approaches conversational search by simplified settings of response ranking and conversational question answering, where an answer is either selected from a given candidate set or extracted from a given passage. These simplifications neglect the fundamental role of retrieval in conversational search. To address this limitation, we introduce an open-retrieval conversational question answering (ORConvQA) setting, where we learn to retrieve evidence from a large collection before extracting answers, as a further step towards building functional conversational search systems. We create a dataset, OR-QuAC, to facilitate research on ORConvQA. We build an end-to-end system for ORConvQA, featuring a retriever, a reranker, and a reader that are all based on Transformers. Our extensive experiments on OR-QuAC demonstrate that a learnable retriever is crucial for ORConvQA. We further show that our system can make a substantial improvement when we enable history modeling in all system components. Moreover, we show that the reranker component contributes to the model performance by providing a regularization effect. Finally, further in-depth analyses are performed to provide new insights into ORConvQA.

cs.IR↗

arXiv2020

IART: Intent-aware Response Ranking with Transformers in Information-seeking Conversation Systems

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in information-seeking conversations is critical for retrieving good responses. In this paper, we analyze user intent patterns in information-seeking conversations and propose an intent-aware neural response ranking model "IART", which refers to "Intent-Aware Ranking with Transformers". IART is built on top of the integration of user intent modeling and language representation learning with the Transformer architecture, which relies entirely on a self-attention mechanism instead of recurrent nets. It incorporates intent-aware utterance attention to derive an importance weighting scheme of utterances in conversation context with the aim of better conversation history understanding. We conduct extensive experiments with three information-seeking conversation data sets including both standard benchmarks and commercial data. Our proposed model outperforms all baseline methods with respect to a variety of metrics. We also perform case studies and analysis of learned user intent and its impact on response ranking in information-seeking conversations to provide interpretation of results.

cs.IR↗

arXiv2019

BERT with History Answer Embedding for Conversational Question Answering

Conversational search is an emerging topic in the information retrieval community. One of the major challenges to multi-turn conversational search is to model the conversation history to answer the current question. Existing methods either prepend history turns to the current question or use complicated attention mechanisms to model the history. We propose a conceptually simple yet highly effective approach referred to as history answer embedding. It enables seamless integration of conversation history into a conversational question answering (ConvQA) model built on BERT (Bidirectional Encoder Representations from Transformers). We first explain our view that ConvQA is a simplified but concrete setting of conversational search, and then we provide a general framework to solve ConvQA. We further demonstrate the effectiveness of our approach under this framework. Finally, we analyze the impact of different numbers of history turns under different settings to provide new insights into conversation history modeling in ConvQA.

cs.IR↗

arXiv2019

Attentive History Selection for Conversational Question Answering

Conversational question answering (ConvQA) is a simplified but concrete setting of conversational search. One of its major challenges is to leverage the conversation history to understand and answer the current question. In this work, we propose a novel solution for ConvQA that involves three aspects. First, we propose a positional history answer embedding method to encode conversation history with position information using BERT in a natural way. BERT is a powerful technique for text representation. Second, we design a history attention mechanism (HAM) to conduct a "soft selection" for conversation histories. This method attends to history turns with different weights based on how helpful they are on answering the current question. Third, in addition to handling conversation history, we take advantage of multi-task learning (MTL) to do answer prediction along with another essential conversation task (dialog act prediction) using a uniform model architecture. MTL is able to learn more expressive and generic representations to improve the performance of ConvQA. We demonstrate the effectiveness of our model with extensive experimental evaluations on QuAC, a large-scale ConvQA dataset. We show that position information plays an important role in conversation history modeling. We also visualize the history attention and provide new insights into conversation history understanding.

cs.IR↗

arXiv2019

A Hybrid Retrieval-Generation Neural Conversation Model

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to develop such systems. Retrieval-based methods have the advantage of returning fluent and informative responses with great diversity. However, the performance of the methods is limited by the size of the response repository. On the other hand, generation-based methods can produce highly coherent responses on any topics. But the generated responses are often generic and not informative due to the lack of grounding knowledge. In this paper, we propose a hybrid neural conversation model that combines the merits of both response retrieval and generation methods. Experimental results on Twitter and Foursquare data show that the proposed model outperforms both retrieval-based methods and generation-based methods (including a recently proposed knowledge-grounded neural conversation model) under both automatic evaluation metrics and human evaluation. We hope that the findings in this study provide new insights on how to integrate text retrieval and text generation models for building conversation systems.

cs.IR↗

arXiv2019

Artificial Intelligence for Prosthetics - challenge solutions

In the NeurIPS 2018 Artificial Intelligence for Prosthetics challenge, participants were tasked with building a controller for a musculoskeletal model with a goal of matching a given time-varying velocity vector. Top participants were invited to describe their algorithms. In this work, we describe the challenge and present thirteen solutions that used deep reinforcement learning approaches. Many solutions use similar relaxations and heuristics, such as reward shaping, frame skipping, discretization of the action space, symmetry, and policy blending. However, each team implemented different modifications of the known algorithms by, for example, dividing the task into subtasks, learning low-level control, or by incorporating expert knowledge and using imitation learning.

cs.LG↗

arXiv2019

User Intent Prediction in Information-seeking Conversations

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited communication bandwidth in conversational search, it is important for conversational assistants to accurately detect and predict user intent in information-seeking conversations. In this paper, we investigate two aspects of user intent prediction in an information-seeking setting. First, we extract features based on the content, structural, and sentiment characteristics of a given utterance, and use classic machine learning methods to perform user intent prediction. We then conduct an in-depth feature importance analysis to identify key features in this prediction task. We find that structural features contribute most to the prediction performance. Given this finding, we construct neural classifiers to incorporate context information and achieve better performance without feature engineering. Our findings can provide insights into the important factors and effective methods of user intent prediction in information-seeking conversations.

cs.IR↗

arXiv2018

Learning to Selectively Transfer: Reinforced Transfer Learning for Deep Text Matching

Deep text matching approaches have been widely studied for many applications including question answering and information retrieval systems. To deal with a domain that has insufficient labeled data, these approaches can be used in a Transfer Learning (TL) setting to leverage labeled data from a resource-rich source domain. To achieve better performance, source domain data selection is essential in this process to prevent the "negative transfer" problem. However, the emerging deep transfer models do not fit well with most existing data selection methods, because the data selection policy and the transfer learning model are not jointly trained, leading to sub-optimal training efficiency. In this paper, we propose a novel reinforced data selector to select high-quality source domain data to help the TL model. Specifically, the data selector "acts" on the source domain data to find a subset for optimization of the TL model, and the performance of the TL model can provide "rewards" in turn to update the selector. We build the reinforced data selector based on the actor-critic framework and integrate it to a DNN based transfer learning model, resulting in a Reinforced Transfer Learning (RTL) method. We perform a thorough experimental evaluation on two major tasks for text matching, namely, paraphrase identification and natural language inference. Experimental results show the proposed RTL can significantly improve the performance of the TL model. We further investigate different settings of states, rewards, and policy optimization methods to examine the robustness of our method. Last, we conduct a case study on the selected data and find our method is able to select source domain data whose Wasserstein distance is close to the target domain data. This is reasonable and intuitive as such source domain data can provide more transferability power to the model.

cs.IR↗

arXiv2018

Review Helpfulness Prediction with Embedding-Gated CNN

Product reviews, in the form of texts dominantly, significantly help consumers finalize their purchasing decisions. Thus, it is important for e-commerce companies to predict review helpfulness to present and recommend reviews in a more informative manner. In this work, we introduce a convolutional neural network model that is able to extract abstract features from multi-granularity representations. Inspired by the fact that different words contribute to the meaning of a sentence differently, we consider to learn word-level embedding-gates for all the representations. Furthermore, as it is common that some product domains/categories have rich user reviews, other domains not. To help domains with less sufficient data, we integrate our model into a cross-domain relationship learning framework for effectively transferring knowledge from other domains. Extensive experiments show that our model yields better performance than the existing methods.

cs.CL↗

arXiv2018

Transfer Learning for Context-Aware Question Matching in Information-seeking Conversations in E-commerce

Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for industrial applications. Furthermore, they rely on a large amount of labeled data, which may not be available in real-world applications. To alleviate these problems, we study transfer learning for multi-turn information seeking conversations in this paper. We first propose an efficient and effective multi-turn conversation model based on convolutional neural networks. After that, we extend our model to adapt the knowledge learned from a resource-rich domain to enhance the performance. Finally, we deployed our model in an industrial chatbot called AliMe Assist (https://consumerservice.taobao.com/online-help) and observed a significant improvement over the existing online model.

cs.CL↗

arXiv2018

Response Ranking with Deep Matching Networks and External Knowledge in Information-seeking Conversation Systems

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and informative responses. Most existing studies in this area are on open domain "chit-chat" conversations or task / transaction oriented conversations. More research is needed for information-seeking conversations. There is also a lack of modeling external knowledge beyond the dialog utterances among current conversational models. In this paper, we propose a learning framework on the top of deep neural matching networks that leverages external knowledge for response ranking in information-seeking conversation systems. We incorporate external knowledge into deep neural models with pseudo-relevance feedback and QA correspondence knowledge distillation. Extensive experiments with three information-seeking conversation data sets including both open benchmarks and commercial data show that, our methods outperform various baseline methods including several deep text matching models and the state-of-the-art method on response selection in multi-turn conversations. We also perform analysis over different response types, model variations and ranking examples. Our models and research findings provide new insights on how to utilize external knowledge with deep neural models for response selection and have implications for the design of the next generation of information-seeking conversation systems.

cs.IR↗

arXiv2018

IncepText: A New Inception-Text Module with Deformable PSROI Pooling for Multi-Oriented Scene Text Detection

Incidental scene text detection, especially for multi-oriented text regions, is one of the most challenging tasks in many computer vision applications. Different from the common object detection task, scene text often suffers from a large variance of aspect ratio, scale, and orientation. To solve this problem, we propose a novel end-to-end scene text detector IncepText from an instance-aware segmentation perspective. We design a novel Inception-Text module and introduce deformable PSROI pooling to deal with multi-oriented text detection. Extensive experiments on ICDAR2015, RCTW-17, and MSRA-TD500 datasets demonstrate our method's superiority in terms of both effectiveness and efficiency. Our proposed method achieves 1st place result on ICDAR2015 challenge and the state-of-the-art performance on other datasets. Moreover, we have released our implementation as an OCR product which is available for public access.

cs.CV↗

arXiv2018

Analyzing and Characterizing User Intent in Information-seeking Conversations

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze information-seeking conversations by user intent distribution, co-occurrence, and flow patterns. The MSDialog dataset is a labeled dialog dataset of question answering (QA) interactions between information seekers and providers from an online forum on Microsoft products. The dataset contains more than 2,000 multi-turn QA dialogs with 10,000 utterances that are annotated with user intent on the utterance level. Annotations were done using crowdsourcing. With MSDialog, we find some highly recurring patterns in user intent during an information-seeking process. They could be useful for designing conversational search systems. We will make our dataset freely available to encourage exploration of information-seeking conversation models.

cs.IR↗

arXiv2018

AliMe Assist: An Intelligent Assistant for Creating an Innovative E-commerce Experience

We present AliMe Assist, an intelligent assistant designed for creating an innovative online shopping experience in E-commerce. Based on question answering (QA), AliMe Assist offers assistance service, customer service, and chatting service. It is able to take voice and text input, incorporate context to QA, and support multi-round interaction. Currently, it serves millions of customer questions per day and is able to address 85% of them. In this paper, we demonstrate the system, present the underlying techniques, and share our experience in dealing with real-world QA in the E-commerce field.

cs.CL↗

arXiv2017

Modelling Domain Relationships for Transfer Learning on Retrieval-based Question Answering Systems in E-commerce

In this paper, we study transfer learning for the PI and NLI problems, aiming to propose a general framework, which can effectively and efficiently adapt the shared knowledge learned from a resource-rich source domain to a resource- poor target domain. Specifically, since most existing transfer learning methods only focus on learning a shared feature space across domains while ignoring the relationship between the source and target domains, we propose to simultaneously learn shared representations and domain relationships in a unified framework. Furthermore, we propose an efficient and effective hybrid model by combining a sentence encoding- based method and a sentence interaction-based method as our base model. Extensive experiments on both paraphrase identification and natural language inference demonstrate that our base model is efficient and has promising performance compared to the competing models, and our transfer learning method can help to significantly boost the performance. Further analysis shows that the inter-domain and intra-domain relationship captured by our model are insightful. Last but not least, we deploy our transfer learning model for PI into our online chatbot system, which can bring in significant improvements over our existing system. Finally, we launch our new system on the chatbot platform Eva in our E-commerce site AliExpress.

cs.CL↗

arXiv2017

PS-DBSCAN: An Efficient Parallel DBSCAN Algorithm Based on Platform Of AI (PAI)

We present PS-DBSCAN, a communication efficient parallel DBSCAN algorithm that combines the disjoint-set data structure and Parameter Server framework in Platform of AI (PAI). Since data points within the same cluster may be distributed over different workers which result in several disjoint-sets, merging them incurs large communication costs. In our algorithm, we employ a fast global union approach to union the disjoint-sets to alleviate the communication burden. Experiments over the datasets of different scales demonstrate that PS-DBSCAN outperforms the PDSDBSCAN with 2-10 times speedup on communication efficiency. We have released our PS-DBSCAN in an algorithm platform called Platform of AI (PAI - https://pai.base.shuju.aliyun.com/) in Alibaba Cloud. We have also demonstrated how to use the method in PAI.

cs.DB↗