arXiv subjects

Minmin Chen

Publications and source records attributed to Minmin Chen.

At least 19 recordsLinked to original sources

arXiv2026

MedHal-Loc: Are "Explainable-by-Architecture" Medical Hallucination Detectors Faithful Localizers? A Localization Benchmark

Detecting hallucinations in clinical text is increasingly framed as an explainability problem: systems should not merely flag an unreliable response but point to the offending span. Architectures built around knowledge-graph (KG) triple decomposition are marketed for exactly this auditability, yet their localization ability is typically assumed rather than measured. We introduce MedHal-Loc, a benchmark and metric for localization faithfulness -- whether a detector's top-ranked error unit actually overlaps the erroneous span. The controlled subset comprises 300 PubMedQA-derived statements with single, span-level errors injected across four localizable types (entity substitution, relation error, mechanism misattribution, invention), yielding gold spans by construction; a complementary natural subset documents that real hallucinations are dominated by diffuse conclusion-flips that resist span localization (a human expert accepted 1/18 candidate spans). Evaluating four fine-grained paradigms, we find that NLI-per-clause, consistency-per-sentence, and the dedicated span detector FAVA all localize well above chance, whereas an elaborate KG-triple pipeline localizes no better than chance (+3.3pp, n.s.), bottlenecked by ~59% entity-extraction coverage -- despite competitive detection F1 (0.609). Detection competence does not imply faithful localization; architectural explainability must be validated, not presumed.

cs.CL↗

arXiv2026

LLM-Based User Personas for Recommendations at Scale

Large Language Models (LLMs) offer unprecedented potential for enhancing recommendation systems through their world knowledge and reasoning capabilities. However, existing approaches often rely on structured IDs or offline processing, limiting semantic richness, real-time adaptability, and user-facing interpretability. In this paper, we introduce a novel framework that enables real-time generation of LLM-based user interest personas for a large-scale commercial video recommendation platform. Our method generates natural-language user interest personas that address the exploitation-exploration trade-off by combining the summarization of existing interests with novel topics, directly during serving. To overcome the computational challenges of online LLM inference at a billion-user scale, we design a cost-efficient architecture leveraging knowledge distillation, asynchronous inference, and input optimization via semantically clustered video representations. Extensive offline evaluations, user studies, and live A/B tests demonstrate significant improvements in viewer value. This work bridges the gap between high-level semantic understanding and industrial-scale recommendation, paving the way for more dynamic, explainable, and satisfying personalized experiences.

cs.IR↗

arXiv2025

Serendipitous Recommendation with Multimodal LLM

Conventional recommendation systems succeed in identifying relevant content but often fail to provide users with surprising or novel items. Multimodal Large Language Models (MLLMs) possess the world knowledge and multimodal understanding needed for serendipity, but their integration into billion-item-scale platforms presents significant challenges. In this paper, we propose a novel hierarchical framework where fine-tuned MLLMs provide high-level guidance to conventional recommendation models, steering them towards more serendipitous suggestions. This approach leverages MLLM strengths in understanding multimodal content and user interests while retaining the efficiency of traditional models for item-level recommendation. This mitigates the complexity of applying MLLMs directly to vast action spaces. We also demonstrate a chain-of-thought strategy enabling MLLMs to discover novel user interests by first understanding video content and then identifying relevant yet unexplored interest clusters. Through live experiments within a commercial short-form video platform serving billions of users, we show that our MLLM-powered approach significantly improves both recommendation serendipity and user satisfaction.

cs.IR↗

arXiv2025

User Feedback Alignment for LLM-powered Exploration in Large-scale Recommendation Systems

Exploration, the act of broadening user experiences beyond their established preferences, is challenging in large-scale recommendation systems due to feedback loops and limited signals on user exploration patterns. Large Language Models (LLMs) offer potential solutions by leveraging their world knowledge to recommend novel content outside these loops. A key challenge is aligning LLMs with user preferences while preserving their knowledge and reasoning. To enhance planning for new user interests using LLMs, this paper introduces a novel approach that combines hierarchical planning with LLM inference-time scaling. This method aims to improve recommendation relevancy without compromising novelty. We decouple novelty and user-alignment, training separate LLMs for each objective. We then scale up the novelty-focused LLM's inference and select the best-of-n predictions using the user-aligned LLM. Live experiments demonstrate efficacy, showing significant gains in both user satisfaction (measured by watch activity and active user counts) and exploration diversity.

cs.IR↗

arXiv2025

Conversational Planning for Personal Plans

The language generation and reasoning capabilities of large language models (LLMs) have enabled conversational systems with impressive performance in a variety of tasks, from code generation, to composing essays, to passing STEM and legal exams, to a new paradigm for knowledge search. Besides those short-term use applications, LLMs are increasingly used to help with real-life goals or tasks that take a long time to complete, involving multiple sessions across days, weeks, months, or even years. Thus to enable conversational systems for long term interactions and tasks, we need language-based agents that can plan for long horizons. Traditionally, such capabilities were addressed by reinforcement learning agents with hierarchical planning capabilities. In this work, we explore a novel architecture where the LLM acts as the meta-controller deciding the agent's next macro-action, and tool use augmented LLM-based option policies execute the selected macro-action. We instantiate this framework for a specific set of macro-actions enabling adaptive planning for users' personal plans through conversation and follow-up questions collecting user feedback. We show how this paradigm can be applicable in scenarios ranging from tutoring for academic and non-academic tasks to conversational coaching for personal health plans.

cs.AI↗

arXiv2025

Can Explanations Improve Recommendations? Evidence from Prediction-Informed Explanations

Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing explainable AI approaches either treat explanations as post-hoc or at the cost of accuracy. We challenge this view, proposing that explanations, when designed as an integral component of a system and aligned with prediction outcomes, can improve both interpretability and performance. We introduce RecPIE (Recommendation with Prediction-Informed Explanations), a framework that jointly optimizes recommendation predictions and natural-language explanations generated by LLMs. RecPIE embeds explanation generation into the learning loop: predictions guide explanation generation (prediction-informed explanations), which are fed back to refine subsequent predictions (explanation-informed predictions) via alternating training. The LLM is fine-tuned using LoRA and reinforcement learning with a customized reward derived from recommendation accuracy. Drawing on multi-environment statistical learning theory, we formally ground why explanation generation and prediction can be mutually reinforcing. We evaluate RecPIE on large-scale point-of-interest recommendation data from Google Maps, where user preferences span diverse place categories. RecPIE improves predictive accuracy by 3-4% over state-of-the-art baselines and matches the best performing model using only 12% of the training data. In human evaluations with 566 participants, RecPIE explanations are preferred 61.5% of the time (versus 16.6% for the best baseline) and rated closer to human-generated explanations. These results reframe explainability not as a constraint on performance but as a design lever for improving AI systems, with implications for trust, data efficiency, and marketplace deployment.

cs.IR↗

arXiv2024

EVOLvE: Evaluating and Optimizing LLMs For In-Context Exploration

Despite their success in many domains, large language models (LLMs) remain under-studied in scenarios requiring optimal decision-making under uncertainty. This is crucial as many real-world applications, ranging from personalized recommendations to healthcare interventions, demand that LLMs not only predict but also actively learn to make optimal decisions through exploration. In this work, we measure LLMs' (in)ability to make optimal decisions in bandits, a state-less reinforcement learning setting relevant to many applications. We develop a comprehensive suite of environments, including both context-free and contextual bandits with varying task difficulties, to benchmark LLMs' performance. Motivated by the existence of optimal exploration algorithms, we propose efficient ways to integrate this algorithmic knowledge into LLMs: by providing explicit algorithm-guided support during inference; and through algorithm distillation via in-context demonstrations and fine-tuning, using synthetic data generated from these algorithms. Impressively, these techniques allow us to achieve superior exploration performance with smaller models, surpassing larger models on various tasks. We conducted an extensive ablation study to shed light on various factors, such as task difficulty and data representation, that influence the efficiency of LLM exploration. Additionally, we conduct a rigorous analysis of the LLM's exploration efficiency using the concept of regret, linking its ability to explore to the model size and underlying algorithm.

cs.LG↗

arXiv2024

NATURAL PLAN: Benchmarking LLMs on Natural Language Planning

We introduce NATURAL PLAN, a realistic planning benchmark in natural language containing 3 key tasks: Trip Planning, Meeting Planning, and Calendar Scheduling. We focus our evaluation on the planning capabilities of LLMs with full information on the task, by providing outputs from tools such as Google Flights, Google Maps, and Google Calendar as contexts to the models. This eliminates the need for a tool-use environment for evaluating LLMs on Planning. We observe that NATURAL PLAN is a challenging benchmark for state of the art models. For example, in Trip Planning, GPT-4 and Gemini 1.5 Pro could only achieve 31.1% and 34.8% solve rate respectively. We find that model performance drops drastically as the complexity of the problem increases: all models perform below 5% when there are 10 cities, highlighting a significant gap in planning in natural language for SoTA LLMs. We also conduct extensive ablation studies on NATURAL PLAN to further shed light on the (in)effectiveness of approaches such as self-correction, few-shot generalization, and in-context planning with long-contexts on improving LLM planning.

cs.CL↗

arXiv2024

LLMs for User Interest Exploration in Large-scale Recommendation Systems

Traditional recommendation systems are subject to a strong feedback loop by learning from and reinforcing past user-item interactions, which in turn limits the discovery of novel user interests. To address this, we introduce a hybrid hierarchical framework combining Large Language Models (LLMs) and classic recommendation models for user interest exploration. The framework controls the interfacing between the LLMs and the classic recommendation models through "interest clusters", the granularity of which can be explicitly determined by algorithm designers. It recommends the next novel interests by first representing "interest clusters" using language, and employs a fine-tuned LLM to generate novel interest descriptions that are strictly within these predefined clusters. At the low level, it grounds these generated interests to an item-level policy by restricting classic recommendation models, in this case a transformer-based sequence recommender to return items that fall within the novel clusters generated at the high level. We showcase the efficacy of this approach on an industrial-scale commercial platform serving billions of users. Live experiments show a significant increase in both exploration of novel interests and overall user enjoyment of the platform.

cs.IR↗

arXiv2024

Beyond Item Dissimilarities: Diversifying by Intent in Recommender Systems

It has become increasingly clear that recommender systems that overly focus on short-term engagement prevents users from exploring diverse interests, ultimately hurting long-term user experience. To tackle this challenge, numerous diversification algorithms have been proposed. These algorithms typically rely on measures of item similarity, aiming to maximize the dissimilarity across items in the final set of recommendations. However, in this work, we demonstrate the benefits of going beyond item-level similarities by utilizing higher-level user understanding--specifically, user intents that persist across multiple interactions--in diversification. Our approach is motivated by the observation that user behaviors on online platforms are largely driven by their underlying intents. Therefore, recommendations should ensure that diverse user intents are accurately represented. While intent has primarily been studied in the context of search, it is less clear how to incorporate real-time dynamic intent predictions into recommender systems. To address this gap, we develop a probabilistic intent-based whole-page diversification framework for the final stage of a recommender system. Starting with a prior belief of user intents, the proposed framework sequentially selects items for each position based on these beliefs and subsequently updates posterior beliefs about the intents. This approach ensures that different user intents are represented on a page, towards optimizing long-term user experience. We experiment with the intent diversification framework on YouTube, the world's largest video recommendation platform, serving billions of users daily. Live experiments on a diverse set of intents show that the proposed framework increases Daily Active Users (DAU) and overall user enjoyment, validating its effectiveness in facilitating long-term planning.

cs.IR↗

arXiv2024

Large Language Models as Data Augmenters for Cold-Start Item Recommendation

The reasoning and generalization capabilities of LLMs can help us better understand user preferences and item characteristics, offering exciting prospects to enhance recommendation systems. Though effective while user-item interactions are abundant, conventional recommendation systems struggle to recommend cold-start items without historical interactions. To address this, we propose utilizing LLMs as data augmenters to bridge the knowledge gap on cold-start items during training. We employ LLMs to infer user preferences for cold-start items based on textual description of user historical behaviors and new item descriptions. The augmented training signals are then incorporated into learning the downstream recommendation models through an auxiliary pairwise loss. Through experiments on public Amazon datasets, we demonstrate that LLMs can effectively augment the training signals for cold-start items, leading to significant improvements in cold-start item recommendation for various recommendation models.

cs.IR↗

arXiv2023

Correction with Backtracking Reduces Hallucination in Summarization

Abstractive summarization aims at generating natural language summaries of a source document that are succinct while preserving the important elements. Despite recent advances, neural text summarization models are known to be susceptible to hallucinating (or more correctly confabulating), that is to produce summaries with details that are not grounded in the source document. In this paper, we introduce a simple yet efficient technique, CoBa, to reduce hallucination in abstractive summarization. The approach is based on two steps: hallucination detection and mitigation. We show that the former can be achieved through measuring simple statistics about conditional word probabilities and distance to context words. Further, we demonstrate that straight-forward backtracking is surprisingly effective at mitigation. We thoroughly evaluate the proposed method with prior art on three benchmark datasets for text summarization. The results show that CoBa is effective and efficient in reducing hallucination, and offers great adaptability and flexibility. Code can be found at https://github.com/zhenzhel/CoBa.

cs.CL↗

arXiv2023

Online Matching: A Real-time Bandit System for Large-scale Recommendations

The last decade has witnessed many successes of deep learning-based models for industry-scale recommender systems. These models are typically trained offline in a batch manner. While being effective in capturing users' past interactions with recommendation platforms, batch learning suffers from long model-update latency and is vulnerable to system biases, making it hard to adapt to distribution shift and explore new items or user interests. Although online learning-based approaches (e.g., multi-armed bandits) have demonstrated promising theoretical results in tackling these challenges, their practical real-time implementation in large-scale recommender systems remains limited. First, the scalability of online approaches in servicing a massive online traffic while ensuring timely updates of bandit parameters poses a significant challenge. Additionally, exploring uncertainty in recommender systems can easily result in unfavorable user experience, highlighting the need for devising intricate strategies that effectively balance the trade-off between exploitation and exploration. In this paper, we introduce Online Matching: a scalable closed-loop bandit system learning from users' direct feedback on items in real time. We present a hybrid "offline + online" approach for constructing this system, accompanied by a comprehensive exposition of the end-to-end system architecture. We propose Diag-LinUCB -- a novel extension of the LinUCB algorithm -- to enable distributed updates of bandits parameter in a scalable and timely manner. We conduct live experiments in YouTube and show that Online Matching is able to enhance the capabilities of fresh content discovery and item exploration in the present platform.

cs.LG↗

arXiv2023

Prompt Tuning Large Language Models on Personalized Aspect Extraction for Recommendations

Existing aspect extraction methods mostly rely on explicit or ground truth aspect information, or using data mining or machine learning approaches to extract aspects from implicit user feedback such as user reviews. It however remains under-explored how the extracted aspects can help generate more meaningful recommendations to the users. Meanwhile, existing research on aspect-based recommendations often relies on separate aspect extraction models or assumes the aspects are given, without accounting for the fact the optimal set of aspects could be dependent on the recommendation task at hand. In this work, we propose to combine aspect extraction together with aspect-based recommendations in an end-to-end manner, achieving the two goals together in a single framework. For the aspect extraction component, we leverage the recent advances in large language models and design a new prompt learning mechanism to generate aspects for the end recommendation task. For the aspect-based recommendation component, the extracted aspects are concatenated with the usual user and item features used by the recommendation model. The recommendation task mediates the learning of the user embeddings and item embeddings, which are used as soft prompts to generate aspects. Therefore, the extracted aspects are personalized and contextualized by the recommendation task. We showcase the effectiveness of our proposed method through extensive experiments on three industrial datasets, where our proposed framework significantly outperforms state-of-the-art baselines in both the personalized aspect extraction and aspect-based recommendation tasks. In particular, we demonstrate that it is necessary and beneficial to combine the learning of aspect extraction and aspect-based recommendation together. We also conduct extensive ablation studies to understand the contribution of each design component in our framework.

cs.IR↗

arXiv2023

Hierarchical Reinforcement Learning for Modeling User Novelty-Seeking Intent in Recommender Systems

Recommending novel content, which expands user horizons by introducing them to new interests, has been shown to improve users' long-term experience on recommendation platforms \cite{chen2021values}. Users however are not constantly looking to explore novel content. It is therefore crucial to understand their novelty-seeking intent and adjust the recommendation policy accordingly. Most existing literature models a user's propensity to choose novel content or to prefer a more diverse set of recommendations at individual interactions. Hierarchical structure, on the other hand, exists in a user's novelty-seeking intent, which is manifested as a static and intrinsic user preference for seeking novelty along with a dynamic session-based propensity. To this end, we propose a novel hierarchical reinforcement learning-based method to model the hierarchical user novelty-seeking intent, and to adapt the recommendation policy accordingly based on the extracted user novelty-seeking propensity. We further incorporate diversity and novelty-related measurement in the reward function of the hierarchical RL (HRL) agent to encourage user exploration \cite{chen2021values}. We demonstrate the benefits of explicitly modeling hierarchical user novelty-seeking intent in recommendations through extensive experiments on simulated and real-world datasets. In particular, we demonstrate that the effectiveness of our proposed hierarchical RL-based method lies in its ability to capture such hierarchically-structured intent. As a result, the proposed HRL model achieves superior performance on several public datasets, compared with state-of-art baselines.

cs.IR↗

arXiv2023

Fresh Content Needs More Attention: Multi-funnel Fresh Content Recommendation

Recommendation system serves as a conduit connecting users to an incredibly large, diverse and ever growing collection of contents. In practice, missing information on fresh (and tail) contents needs to be filled in order for them to be exposed and discovered by their audience. We here share our success stories in building a dedicated fresh content recommendation stack on a large commercial platform. To nominate fresh contents, we built a multi-funnel nomination system that combines (i) a two-tower model with strong generalization power for coverage, and (ii) a sequence model with near real-time update on user feedback for relevance. The multi-funnel setup effectively balances between coverage and relevance. An in-depth study uncovers the relationship between user activity level and their proximity toward fresh contents, which further motivates a contextual multi-funnel setup. Nominated fresh candidates are then scored and ranked by systems considering prediction uncertainty to further bootstrap content with less exposure. We evaluate the benefits of the dedicated fresh content recommendation stack, and the multi-funnel nomination system in particular, through user corpus co-diverted live experiments. We conduct multiple rounds of live experiments on a commercial platform serving billion of users demonstrating efficacy of our proposed methods.

cs.IR↗

arXiv2023

Understanding the Risks and Rewards of Combining Unbiased and Possibly Biased Estimators, with Applications to Causal Inference

Several problems in statistics involve the combination of high-variance unbiased estimators with low-variance estimators that are only unbiased under strong assumptions. A notable example is the estimation of causal effects while combining small experimental datasets with larger observational datasets. There exist a series of recent proposals on how to perform such a combination, even when the bias of the low-variance estimator is unknown. To build intuition for the differing trade-offs of competing approaches, we argue for examining the finite-sample estimation error of each approach as a function of the unknown bias. This includes understanding the bias threshold -- the largest bias for which a given approach improves over using the unbiased estimator alone. Though this lens, we review several recent proposals, and observe in simulation that different approaches exhibits qualitatively different behavior. We also introduce a simple alternative approach, which compares favorably in simulation to recent alternatives, having a higher bias threshold and generally making a more conservative trade-off between best-case performance (when the bias is zero) and worst-case performance (when the bias is adversarially chosen). More broadly, we prove that for any amount of (unknown) bias, the MSE of this estimator can be bounded in a transparent way that depends on the variance / covariance of the underlying estimators that are being combined.

stat.ME↗

arXiv2023

Large Language Models for User Interest Journeys

Large language models (LLMs) have shown impressive capabilities in natural language understanding and generation. Their potential for deeper user understanding and improved personalized user experience on recommendation platforms is, however, largely untapped. This paper aims to address this gap. Recommender systems today capture users' interests through encoding their historical activities on the platforms. The generated user representations are hard to examine or interpret. On the other hand, if we were to ask people about interests they pursue in their life, they might talk about their hobbies, like I just started learning the ukulele, or their relaxation routines, e.g., I like to watch Saturday Night Live, or I want to plant a vertical garden. We argue, and demonstrate through extensive experiments, that LLMs as foundation models can reason through user activities, and describe their interests in nuanced and interesting ways, similar to how a human would. We define interest journeys as the persistent and overarching user interests, in other words, the non-transient ones. These are the interests that we believe will benefit most from the nuanced and personalized descriptions. We introduce a framework in which we first perform personalized extraction of interest journeys, and then summarize the extracted journeys via LLMs, using techniques like few-shot prompting, prompt-tuning and fine-tuning. Together, our results in prompting LLMs to name extracted user journeys in a large-scale industrial platform demonstrate great potential of these models in providing deeper, more interpretable, and controllable user understanding. We believe LLM powered user understanding can be a stepping stone to entirely new user experiences on recommendation platforms that are journey-aware, assistive, and enabling frictionless conversation down the line.

cs.CL↗