arXiv subjects

Mohammad Aliannejadi

Publications and source records attributed to Mohammad Aliannejadi.

At least 91 records · Page 5Linked to original sources

arXiv2021

Building and Evaluating Open-Domain Dialogue Corpora with Clarifying Questions

Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an important direction for improving the quality of the system response. Namely, for cases when a user request is not specific enough for a conversation system to provide an answer right away, it is desirable to ask a clarifying question to increase the chances of retrieving a satisfying answer. To address the problem of 'asking clarifying questions in open-domain dialogues': (1) we collect and release a new dataset focused on open-domain single- and multi-turn conversations, (2) we benchmark several state-of-the-art neural baselines, and (3) we propose a pipeline consisting of offline and online steps for evaluating the quality of clarifying questions in various dialogues. These contributions are suitable as a foundation for further research.

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arXiv2021

BERT for Target Apps Selection: Analyzing the Diversity and Performance of BERT in Unified Mobile Search

A unified mobile search framework aims to identify the mobile apps that can satisfy a user's information need and route the user's query to them. Previous work has shown that resource descriptions for mobile apps are sparse as they rely on the app's previous queries. This problem puts certain apps in dominance and leaves out the resource-scarce apps from the top ranks. In this case, we need a ranker that goes beyond simple lexical matching. Therefore, our goal is to study the extent of a BERT-based ranker's ability to improve the quality and diversity of app selection. To this end, we compare the results of the BERT-based ranker with other information retrieval models, focusing on the analysis of selected apps diversification. Our analysis shows that the BERT-based ranker selects more diverse apps while improving the quality of baseline results by selecting the relevant apps such as Facebook and Contacts for more personal queries and decreasing the bias towards the dominant resources such as the Google Search app.

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arXiv2021

Analysing Mixed Initiatives and Search Strategies during Conversational Search

Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by obtaining feedback from the user by offering query suggestions or asking for query clarifications i.e. mixed initiative. This creates the potential for more engaging conversational searches, but substantially increases the complexity of modelling and evaluating such scenarios due to the large interaction space coupled with the trade-offs between the costs and benefits of the different interactions. In this paper, we present a model for conversational search -- from which we instantiate different observed conversational search strategies, where the agent elicits: (i) Feedback-First, or (ii) Feedback-After. Using 49 TREC WebTrack Topics, we performed an analysis comparing how well these different strategies combine with different mixed initiative approaches: (i) Query Suggestions vs. (ii) Query Clarifications. Our analysis reveals that there is no superior or dominant combination, instead it shows that query clarifications are better when asked first, while query suggestions are better when asked after presenting results. We also show that the best strategy and approach depends on the trade-offs between the relative costs between querying and giving feedback, the performance of the initial query, the number of assessments per query, and the total amount of gain required. While this work highlights the complexities and challenges involved in analyzing CSAs, it provides the foundations for evaluating conversational strategies and conversational search agents in batch/offline settings.

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arXiv2021

Cross-Market Product Recommendation

We study the problem of recommending relevant products to users in relatively resource-scarce markets by leveraging data from similar, richer in resource auxiliary markets. We hypothesize that data from one market can be used to improve performance in another. Only a few studies have been conducted in this area, partly due to the lack of publicly available experimental data. To this end, we collect and release XMarket, a large dataset covering 18 local markets on 16 different product categories, featuring 52.5 million user-item interactions. We introduce and formalize the problem of cross-market product recommendation, i.e., market adaptation. We explore different market-adaptation techniques inspired by state-of-the-art domain-adaptation and meta-learning approaches and propose a novel neural approach for market adaptation, named FOREC. Our model follows a three-step procedure -- pre-training, forking, and fine-tuning -- in order to fully utilize the data from an auxiliary market as well as the target market. We conduct extensive experiments studying the impact of market adaptation on different pairs of markets. Our proposed approach demonstrates robust effectiveness, consistently improving the performance on target markets compared to competitive baselines selected for our analysis. In particular, FOREC improves on average 24% and up to 50% in terms of nDCG@10, compared to the NMF baseline. Our analysis and experiments suggest specific future directions in this research area. We release our data and code for academic purposes.

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arXiv2021

Ranking Clarifying Questions Based on Predicted User Engagement

To improve online search results, clarification questions can be used to elucidate the information need of the user. This research aims to predict the user engagement with the clarification pane as an indicator of relevance based on the lexical information: query, question, and answers. Subsequently, the predicted user engagement can be used as a feature to rank the clarification panes. Regression and classification are applied for predicting user engagement and compared to naive heuristic baselines (e.g. mean) on the new MIMICS dataset [20]. An ablation study is carried out using a RankNet model to determine whether the predicted user engagement improves clarification pane ranking performance. The prediction models were able to improve significantly upon the naive baselines, and the predicted user engagement feature significantly improved the RankNet results in terms of NDCG and MRR. This research demonstrates the potential for ranking clarification panes based on lexical information only and can serve as a first neural baseline for future research to improve on. The code is available online.

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arXiv2021

User Engagement Prediction for Clarification in Search

Clarification is increasingly becoming a vital factor in various topics of information retrieval, such as conversational search and modern Web search engines. Prompting the user for clarification in a search session can be very beneficial to the system as the user's explicit feedback helps the system improve retrieval massively. However, it comes with a very high risk of frustrating the user in case the system fails in asking decent clarifying questions. Therefore, it is of great importance to determine when and how to ask for clarification. To this aim, in this work, we model search clarification prediction as user engagement problem. We assume that the better a clarification is, the higher user engagement with it would be. We propose a Transformer-based model to tackle the task. The comparison with competitive baselines on large-scale real-life clarification engagement data proves the effectiveness of our model. Also, we analyse the effect of all result page elements on the performance and find that, among others, the ranked list of the search engine leads to considerable improvements. Our extensive analysis of task-specific features guides future research.

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arXiv2021

MICROS: Mixed-Initiative ConveRsatiOnal Systems Workshop

The 1st edition of the workshop on Mixed-Initiative ConveRsatiOnal Systems (MICROS@ECIR2021) aims at investigating and collecting novel ideas and contributions in the field of conversational systems. Oftentimes, the users fulfill their information need using smartphones and home assistants. This has revolutionized the way users access online information, thus posing new challenges compared to traditional search and recommendation. The first edition of MICROS will have a particular focus on mixed-initiative conversational systems. Indeed, conversational systems need to be proactive, proposing not only answers but also possible interpretations for ambiguous or vague requests.

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arXiv2021

Context-Aware Target Apps Selection and Recommendation for Enhancing Personal Mobile Assistants

Users install many apps on their smartphones, raising issues related to information overload for users and resource management for devices. Moreover, the recent increase in the use of personal assistants has made mobile devices even more pervasive in users' lives. This paper addresses two research problems that are vital for developing effective personal mobile assistants: target apps selection and recommendation. The former is the key component of a unified mobile search system: a system that addresses the users' information needs for all the apps installed on their devices with a unified mode of access. The latter, instead, predicts the next apps that the users would want to launch. Here we focus on context-aware models to leverage the rich contextual information available to mobile devices. We design an in situ study to collect thousands of mobile queries enriched with mobile sensor data (now publicly available for research purposes). With the aid of this dataset, we study the user behavior in the context of these tasks and propose a family of context-aware neural models that take into account the sequential, temporal, and personal behavior of users. We study several state-of-the-art models and show that the proposed models significantly outperform the baselines.

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arXiv2020

A Canine Census to Influence Public Policy

The potential threat that domestic animals pose to the health of human populations tends to be overlooked. We posit that positive steps forward can be made in this area, via suitable state-wide public policy. In this paper, we describe the data collection process that took place in Casilda (a city in Argentina), in the context of a canine census. We outline preliminary findings emerging from the data, based on a number of perspectives, along with implications of these findings in terms of informing public policy.

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arXiv2020

On Estimating the Training Cost of Conversational Recommendation Systems

Conversational recommendation systems have recently gain a lot of attention, as users can continuously interact with the system over multiple conversational turns. However, conversational recommendation systems are based on complex neural architectures, thus the training cost of such models is high. To shed light on the high computational training time of state-of-the art conversational models, we examine five representative strategies and demonstrate this issue. Furthermore, we discuss possible ways to cope with the high training cost following knowledge distillation strategies, where we detail the key challenges to reduce the online inference time of the high number of model parameters in conversational recommendation systems

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arXiv2020

ConvAI3: Generating Clarifying Questions for Open-Domain Dialogue Systems (ClariQ)

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational AI (SCAI) EMNLP workshop in 2020. The main aim of the conversational systems is to return an appropriate answer in response to the user requests. However, some user requests might be ambiguous. In IR settings such a situation is handled mainly thought the diversification of the search result page. It is however much more challenging in dialogue settings with limited bandwidth. Therefore, in this challenge, we provide a common evaluation framework to evaluate mixed-initiative conversations. Participants are asked to rank clarifying questions in an information-seeking conversations. The challenge is organized in two stages where in Stage 1 we evaluate the submissions in an offline setting and single-turn conversations. Top participants of Stage 1 get the chance to have their model tested by human annotators.

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arXiv2020

Longformer for MS MARCO Document Re-ranking Task

Two step document ranking, where the initial retrieval is done by a classical information retrieval method, followed by neural re-ranking model, is the new standard. The best performance is achieved by using transformer-based models as re-rankers, e.g., BERT. We employ Longformer, a BERT-like model for long documents, on the MS MARCO document re-ranking task. The complete code used for training the model can be found on: https://github.com/isekulic/longformer-marco

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arXiv2020

Analysing the Effect of Clarifying Questions on Document Ranking in Conversational Search

Recent research on conversational search highlights the importance of mixed-initiative in conversations. To enable mixed-initiative, the system should be able to ask clarifying questions to the user. However, the ability of the underlying ranking models (which support conversational search) to account for these clarifying questions and answers has not been analysed when ranking documents, at large. To this end, we analyse the performance of a lexical ranking model on a conversational search dataset with clarifying questions. We investigate, both quantitatively and qualitatively, how different aspects of clarifying questions and user answers affect the quality of ranking. We argue that there needs to be some fine-grained treatment of the entire conversational round of clarification, based on the explicit feedback which is present in such mixed-initiative settings. Informed by our findings, we introduce a simple heuristic-based lexical baseline, that significantly outperforms the existing naive baselines. Our work aims to enhance our understanding of the challenges present in this particular task and inform the design of more appropriate conversational ranking models.

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arXiv2020

Harnessing Evolution of Multi-Turn Conversations for Effective Answer Retrieval

With the improvements in speech recognition and voice generation technologies over the last years, a lot of companies have sought to develop conversation understanding systems that run on mobile phones or smart home devices through natural language interfaces. Conversational assistants, such as Google Assistant and Microsoft Cortana, can help users to complete various types of tasks. This requires an accurate understanding of the user's information need as the conversation evolves into multiple turns. Finding relevant context in a conversation's history is challenging because of the complexity of natural language and the evolution of a user's information need. In this work, we present an extensive analysis of language, relevance, dependency of user utterances in a multi-turn information-seeking conversation. To this aim, we have annotated relevant utterances in the conversations released by the TREC CaST 2019 track. The annotation labels determine which of the previous utterances in a conversation can be used to improve the current one. Furthermore, we propose a neural utterance relevance model based on BERT fine-tuning, outperforming competitive baselines. We study and compare the performance of multiple retrieval models, utilizing different strategies to incorporate the user's context. The experimental results on both classification and retrieval tasks show that our proposed approach can effectively identify and incorporate the conversation context. We show that processing the current utterance using the predicted relevant utterance leads to a 38% relative improvement in terms of nDCG@20. Finally, to foster research in this area, we have released the dataset of the annotations.

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arXiv2020

A Tool for Conducting User Studies on Mobile Devices

With the ever-growing interest in the area of mobile information retrieval and the ongoing fast development of mobile devices and, as a consequence, mobile apps, an active research area lies in studying users' behavior and search queries users submit on mobile devices. However, many researchers require to develop an app that collects useful information from users while they search on their phones or participate in a user study. In this paper, we aim to address this need by providing a comprehensive Android app, called Omicron, which can be used to collect mobile query logs and perform user studies on mobile devices. Omicron, at its current version, can collect users' mobile queries, relevant documents, sensor data as well as user activity and interaction data in various study settings. Furthermore, we designed Omicron in such a way that it is conveniently extendable to conduct more specific studies and collect other types of sensor data. Finally, we provide a tool to monitor the participants and their data both during and after the collection process.

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arXiv2020

Joint Geographical and Temporal Modeling based on Matrix Factorization for Point-of-Interest Recommendation

With the popularity of Location-based Social Networks, Point-of-Interest (POI) recommendation has become an important task, which learns the users' preferences and mobility patterns to recommend POIs. Previous studies show that incorporating contextual information such as geographical and temporal influences is necessary to improve POI recommendation by addressing the data sparsity problem. However, existing methods model the geographical influence based on the physical distance between POIs and users, while ignoring the temporal characteristics of such geographical influences. In this paper, we perform a study on the user mobility patterns where we find out that users' check-ins happen around several centers depending on their current temporal state. Next, we propose a spatio-temporal activity-centers algorithm to model users' behavior more accurately. Finally, we demonstrate the effectiveness of our proposed contextual model by incorporating it into the matrix factorization model under two different settings: i) static and ii) temporal. To show the effectiveness of our proposed method, which we refer to as STACP, we conduct experiments on two well-known real-world datasets acquired from Gowalla and Foursquare LBSNs. Experimental results show that the STACP model achieves a statistically significant performance improvement, compared to the state-of-the-art techniques. Also, we demonstrate the effectiveness of capturing geographical and temporal information for modeling users' activity centers and the importance of modeling them jointly.

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arXiv2019

A Joint Two-Phase Time-Sensitive Regularized Collaborative Ranking Model for Point of Interest Recommendation

The popularity of location-based social networks (LBSNs) has led to a tremendous amount of user check-in data. Recommending points of interest (POIs) plays a key role in satisfying users' needs in LBSNs. While recent work has explored the idea of adopting collaborative ranking (CR) for recommendation, there have been few attempts to incorporate temporal information for POI recommendation using CR. In this article, we propose a two-phase CR algorithm that incorporates the geographical influence of POIs and is regularized based on the variance of POIs popularity and users' activities over time. The time-sensitive regularizer penalizes user and POIs that have been more time-sensitive in the past, helping the model to account for their long-term behavioral patterns while learning from user-POI interactions. Moreover, in the first phase, it attempts to rank visited POIs higher than the unvisited ones, and at the same time, apply the geographical influence. In the second phase, our algorithm tries to rank users' favorite POIs higher on the recommendation list. Both phases employ a collaborative learning strategy that enables the model to capture complex latent associations from two different perspectives. Experiments on real-world datasets show that our proposed time-sensitive collaborative ranking model beats state-of-the-art POI recommendation methods.

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arXiv2019

LGLMF: Local Geographical based Logistic Matrix Factorization Model for POI Recommendation

With the rapid growth of Location-Based Social Networks, personalized Points of Interest (POIs) recommendation has become a critical task to help users explore their surroundings. Due to the scarcity of check-in data, the availability of geographical information offers an opportunity to improve the accuracy of POI recommendation. Moreover, matrix factorization methods provide effective models which can be used in POI recommendation. However, there are two main challenges which should be addressed to improve the performance of POI recommendation methods. First, leveraging geographical information to capture both the user's personal, geographic profile and a location's geographic popularity. Second, incorporating the geographical model into the matrix factorization approaches. To address these problems, a POI recommendation method is proposed in this paper based on a Local Geographical Model, which considers both users' and locations' points of view. To this end, an effective geographical model is proposed by considering the user's main region of activity and the relevance of each location within that region. Then, the proposed local geographical model is fused into the Logistic Matrix Factorization to improve the accuracy of POI recommendation. Experimental results on two well-known datasets demonstrate that the proposed approach outperforms other state-of-the-art POI recommendation methods.

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