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Motahhare Eslami

Publications and source records attributed to Motahhare Eslami.

At least 19 recordsLinked to original sources

What We Know about Responsible AI Practices in Industry: A Half Decade of Empirical Research

Responsible AI (RAI) has become a central concern for technology companies, regulators, and the public. How industry practitioners interpret, implement, and sustain RAI work directly shapes the design and deployment of AI systems. As empirical scholarship examining RAI practices in industry has rapidly expanded, findings are dispersed across studies that focus on different roles, organizational contexts, and interventions. This work synthesizes current knowledge through a literature review of 161 empirical studies spanning six years, each engaging industry practitioners via interviews, surveys, workshops, ethnographies, and other methods. Our synthesis reveals both meaningful progress and persistent challenges in industry RAI practice. Practitioner awareness has increased, RAI activities have become more professionalized, and interventions such as toolkits and guidelines are more widely adopted. At the same time, practitioners continue to face substantial barriers, including limited training, uneven organizational support, and a lack of interventions tailored to day-to-day work practices. By consolidating and organizing these findings, we provide a more complete account of industry RAI than any single study to date. We conclude by discussing implications for RAI researchers, practitioners seeking to adopt effective practices, and policymakers aiming to ground governance efforts in the realities of industry contexts.

cs.HC

PersonaTeaming: Supporting Persona-Driven Red-Teaming for Generative AI

Recent developments in AI safety research have called for red-teaming methods that effectively surface potential risks posed by generative AI models, with growing emphasis on how red-teamers' backgrounds and perspectives shape their strategies and the risks they uncover. While automated red-teaming approaches promise to complement human red-teaming through larger-scale exploration, existing automated approaches do not account for human identities and rarely incorporate human inputs. In this work, we explore persona-driven red-teaming to advance both automated red-teaming and human-AI collaboration. We first develop PersonaTeaming Workflow, which incorporates personas into the adversarial prompt generation process to explore a wider spectrum of adversarial strategies. Compared to RainbowPlus, a state-of-the-art automated red-teaming method, PersonaTeaming Workflow achieves higher attack success rates while maintaining prompt diversity. However, since automated personas only approximate real human perspectives, we further instantiate PersonaTeaming Workflow as PersonaTeaming Playground, a user-facing interface that enables red-teamers to author their own personas and collaborate with AI to mutate and refine prompts. In a user study with 11 industry practitioners, we found that PersonaTeaming Playground enabled diverse red-teaming strategies and outputs that practitioners perceived as useful, and that AI-generated suggestions in the PersonaTeaming Playground encouraged out-of-the-box thinking even when practitioners did not follow them strictly. Together, our work advances both automated and human-in-the-loop approaches to red-teaming, while shedding light on interaction patterns and design insights for supporting human-AI collaboration in generative AI red-teaming.

cs.HC

Strategies for Designing Responsibly within a Capitalist Enterprise

Despite significant advances in responsible AI research, industry adoption remains limited, leaving many HCI contributions underutilized in practice. This position paper argues that current research often fails to account for the fundamental need for capitalist enterprises to create value. To achieve immediate real-world impact, responsible AI research must explore how to design responsibly within capitalism. We call for a move beyond the dichotomy of "ethics vs. business" toward a more productive framing of "ethics and business." We propose ideation as a practical design strategy for generating ethically preferable alternatives that also meet business objectives. By aligning ethics with enterprise realities, we expand the space of responsible design that can actually be built.

cs.HC

Beyond Explainable AI (XAI): An Overdue Paradigm Shift and Post-XAI Research Directions

This study provides a cross-disciplinary examination of Explainable Artificial Intelligence (XAI) approaches-focusing on deep neural networks (DNNs) and large language models (LLMs)-and identifies empirical and conceptual limitations in current XAI. We discuss critical symptoms that stem from deeper root causes (i.e., two paradoxes, two conceptual confusions, and five false assumptions). These fundamental problems within the current XAI research field reveal three insights: experimentally, XAI exhibits significant flaws; conceptually, it is paradoxical; and pragmatically, further attempts to reform the paradoxical XAI might exacerbate its confusion-demanding fundamental shifts and new research directions. To move beyond XAI's limitations, we propose a four-pronged synthesized paradigm shift toward reliable and certified AI development. These four components include: verification-focused Interactive AI (IAI) to establish scientific community protocols for certifying AI system performance rather than attempting post-hoc explanations, AI Epistemology for rigorous scientific foundations, User-Sensible AI to create context-aware systems tailored to specific user communities, and Model-Centered Interpretability for faithful technical analysis-together offering comprehensive post-XAI research directions.

cs.CY

MM-SCALE: Grounded Multimodal Moral Reasoning via Scalar Judgment and Listwise Alignment

Vision-Language Models (VLMs) continue to struggle to make morally salient judgments in multimodal and socially ambiguous contexts. Prior works typically rely on binary or pairwise supervision, which often fail to capture the continuous and pluralistic nature of human moral reasoning. We present MM-SCALE (Multimodal Moral Scale), a large-scale dataset for aligning VLMs with human moral preferences through 5-point scalar ratings and explicit modality grounding. Each image-scenario pair is annotated with moral acceptability scores and grounded reasoning labels by humans using an interface we tailored for data collection, enabling listwise preference optimization over ranked scenario sets. By moving from discrete to scalar supervision, our framework provides richer alignment signals and finer calibration of multimodal moral reasoning. Experiments show that VLMs fine-tuned on MM-SCALE achieve higher ranking fidelity and more stable safety calibration than those trained with binary signals.

cs.CV

Seeing Twice: How Side-by-Side T2I Comparison Changes Auditing Strategies

While generative AI systems have gained popularity in diverse applications, their potential to produce harmful outputs limits their trustworthiness and utility. A small but growing line of research has explored tools and processes to better engage non-AI expert users in auditing generative AI systems. In this work, we present the design and evaluation of MIRAGE, a web-based tool exploring a "contrast-first" workflow that allows users to pick up to four different text-to-image (T2I) models, view their images side-by-side, and provide feedback on model performance on a single screen. In our user study with fifteen participants, we used four predefined models for consistency, with only a single model initially being shown. We found that most participants shifted from analyzing individual images to general model output patterns once the side-by-side step appeared with all four models; several participants coined persistent "model personalities" (e.g., cartoonish, saturated) that helped them form expectations about how each model would behave on future prompts. Bilingual participants also surfaced a language-fidelity gap, as English prompts produced more accurate images than Portuguese or Chinese, an issue often overlooked when dealing with a single model. These findings suggest that simple comparative interfaces can accelerate bias discovery and reshape how people think about generative models.

cs.HC

Critical or Compliant? The Double-Edged Sword of Reasoning in Chain-of-Thought Explanations

Explanations are often promoted as tools for transparency, but they can also foster confirmation bias; users may assume reasoning is correct whenever outputs appear acceptable. We study this double-edged role of Chain-of-Thought (CoT) explanations in multimodal moral scenarios by systematically perturbing reasoning chains and manipulating delivery tones. Specifically, we analyze reasoning errors in vision language models (VLMs) and how they impact user trust and the ability to detect errors. Our findings reveal two key effects: (1) users often equate trust with outcome agreement, sustaining reliance even when reasoning is flawed, and (2) the confident tone suppresses error detection while maintaining reliance, showing that delivery styles can override correctness. These results highlight how CoT explanations can simultaneously clarify and mislead, underscoring the need for NLP systems to provide explanations that encourage scrutiny and critical thinking rather than blind trust. All code will be released publicly.

cs.CL

Vipera: Blending Visual and LLM-Driven Guidance for Systematic Auditing of Text-to-Image Generative AI

Despite their increasing capabilities, text-to-image generative AI systems are known to produce biased, offensive, and otherwise problematic outputs. While recent advancements have supported testing and auditing of generative AI, existing auditing methods still face challenges in supporting effectively explore the vast space of AI-generated outputs in a structured way. To address this gap, we conducted formative studies with five AI auditors and synthesized five design goals for supporting systematic AI audits. Based on these insights, we developed Vipera, an interactive auditing interface that employs multiple visual cues including a scene graph to facilitate image sensemaking and inspire auditors to explore and hierarchically organize the auditing criteria. Additionally, Vipera leverages LLM-powered suggestions to facilitate exploration of unexplored auditing directions. Through a controlled experiment with 24 participants experienced in AI auditing, we demonstrate Vipera's effectiveness in helping auditors navigate large AI output spaces and organize their analyses while engaging with diverse criteria.

cs.HC

"I Don't Think RAI Applies to My Model'' -- Engaging Non-champions with Sticky Stories for Responsible AI Work

Responsible AI (RAI) tools -- checklists, templates, and governance processes -- often engage RAI champions, individuals intrinsically motivated to advocate ethical practices, but fail to reach non-champions, who frequently dismiss them as bureaucratic tasks. To explore this gap, we shadowed meetings and interviewed data scientists at an organization, finding that practitioners perceived RAI as irrelevant to their work. Building on these insights and theoretical foundations, we derived design principles for engaging non-champions, and introduced sticky stories -- narratives of unexpected ML harms designed to be concrete, severe, surprising, diverse, and relevant, unlike widely circulated media to which practitioners are desensitized. Using a compound AI system, we generated and evaluated sticky stories through human and LLM assessments at scale, confirming they embodied the intended qualities. In a study with 29 practitioners, we found that, compared to regular stories, sticky stories significantly increased time spent on harm identification, broadened the range of harms recognized, and fostered deeper reflection.

cs.HC

PersonaTeaming: Exploring How Introducing Personas Can Improve Automated AI Red-Teaming

Recent developments in AI governance and safety research have called for red-teaming methods that can effectively surface potential risks posed by AI models. Many of these calls have emphasized how the identities and backgrounds of red-teamers can shape their red-teaming strategies, and thus the kinds of risks they are likely to uncover. While automated red-teaming approaches promise to complement human red-teaming by enabling larger-scale exploration of model behavior, current approaches do not consider the role of identity. As an initial step towards incorporating people's background and identities in automated red-teaming, we develop and evaluate a novel method, PersonaTeaming, that introduces personas in the adversarial prompt generation process to explore a wider spectrum of adversarial strategies. In particular, we first introduce a methodology for mutating prompts based on either "red-teaming expert" personas or "regular AI user" personas. We then develop a dynamic persona-generating algorithm that automatically generates various persona types adaptive to different seed prompts. In addition, we develop a set of new metrics to explicitly measure the "mutation distance" to complement existing diversity measurements of adversarial prompts. Our experiments show promising improvements (up to 144.1%) in the attack success rates of adversarial prompts through persona mutation, while maintaining prompt diversity, compared to RainbowPlus, a state-of-the-art automated red-teaming method. We discuss the strengths and limitations of different persona types and mutation methods, shedding light on future opportunities to explore complementarities between automated and human red-teaming approaches.

cs.AI

Cognitive Chain-of-Thought (CoCoT): Structured Multimodal Reasoning about Social Situations

Chain-of-Thought (CoT) prompting helps models think step by step. But naive CoT breaks down in visually grounded social tasks, where models must perceive, understand, and judge all at once; bridging perception with norm-grounded reasoning. Recent work has introduced structured reasoning for multi-turn agent planning and visual QA, decomposing tasks into sequential sub-goals. To extend this to single-shot multimodal social reasoning, we introduce Cognitive Chain-of-Thought (CoCoT), a reasoning framework that structures vision-language-model (VLM) reasoning through three cognitively inspired stages: Perception (extract grounded facts), Situation (infer situations), and Norm (applying social norms). Evaluation across multiple distinct tasks such as multimodal intent disambiguation, multimodal theory of mind, social commonsense reasoning, and safety instruction following, shows consistent improvements (5.9% to 4.6% on average). We further explore the utility of CoCoT for improving models' reasoning through training and show that supervised fine-tuning on CoCoT-structured traces yields 5-6% improvements without explicit CoCoT prompting at inference, demonstrating that models internalize the structured reasoning pattern rather than merely following instructions. We show that structuring model reasoning through cognitively grounded stages enhances interpretability and social alignment, laying the groundwork for more reliable multimodal systems.

cs.CL

A Human-Centered Approach to Identifying Promises, Risks, & Challenges of Text-to-Image Generative AI in Radiology

As text-to-image generative models rapidly improve, AI researchers are making significant advances in developing domain-specific models capable of generating complex medical imagery from text prompts. Despite this, these technical advancements have overlooked whether and how medical professionals would benefit from and use text-to-image generative AI (GenAI) in practice. By developing domain-specific GenAI without involving stakeholders, we risk the potential of building models that are either not useful or even more harmful than helpful. In this paper, we adopt a human-centered approach to responsible model development by involving stakeholders in evaluating and reflecting on the promises, risks, and challenges of a novel text-to-CT Scan GenAI model. Through exploratory model prompting activities, we uncover the perspectives of medical students, radiology trainees, and radiologists on the role that text-to-CT Scan GenAI can play across medical education, training, and practice. This human-centered approach additionally enabled us to surface technical challenges and domain-specific risks of generating synthetic medical images. We conclude by reflecting on the implications of medical text-to-image GenAI.

cs.HC

What Comes After Harm? Mapping Reparative Actions in AI through Justice Frameworks

As Artificial Intelligence (AI) systems are integrated into more aspects of society, they offer new capabilities but also cause a range of harms that are drawing increasing scrutiny. A large body of work in the Responsible AI community has focused on identifying and auditing these harms. However, much less is understood about what happens after harm occurs: what constitutes reparation, who initiates it, and how effective these reparations are. In this paper, we develop a taxonomy of AI harm reparation based on a thematic analysis of real-world incidents. The taxonomy organizes reparative actions into four overarching goals: acknowledging harm, attributing responsibility, providing remedies, and enabling systemic change. We apply this framework to a dataset of 1,060 AI-related incidents, analyzing the prevalence of each action and the distribution of stakeholder involvement. Our findings show that reparation efforts are concentrated in early, symbolic stages, with limited actions toward accountability or structural reform. Drawing on theories of justice, we argue that existing responses fall short of delivering meaningful redress. This work contributes a foundation for advancing more accountable and reparative approaches to Responsible AI.

cs.HC

Let Them Down Easy! Contextual Effects of LLM Guardrails on User Perceptions and Preferences

Current LLMs are trained to refuse potentially harmful input queries regardless of whether users actually had harmful intents, causing a tradeoff between safety and user experience. Through a study of 480 participants evaluating 3,840 query-response pairs, we examine how different refusal strategies affect user perceptions across varying motivations. Our findings reveal that response strategy largely shapes user experience, while actual user motivation has negligible impact. Partial compliance -- providing general information without actionable details -- emerges as the optimal strategy, reducing negative user perceptions by over 50% to flat-out refusals. Complementing this, we analyze response patterns of 9 state-of-the-art LLMs and evaluate how 6 reward models score different refusal strategies, demonstrating that models rarely deploy partial compliance naturally and reward models currently undervalue it. This work demonstrates that effective guardrails require focusing on crafting thoughtful refusals rather than detecting intent, offering a path toward AI safety mechanisms that ensure both safety and sustained user engagement.

cs.CL

MIRAGE: Multi-model Interface for Reviewing and Auditing Generative Text-to-Image AI

While generative AI systems have gained popularity in diverse applications, their potential to produce harmful outputs limits their trustworthiness and usability in different applications. Recent years have seen growing interest in engaging diverse AI users in auditing generative AI that might impact their lives. To this end, we propose MIRAGE as a web-based tool where AI users can compare outputs from multiple AI text-to-image (T2I) models by auditing AI-generated images, and report their findings in a structured way. We used MIRAGE to conduct a preliminary user study with five participants and found that MIRAGE users could leverage their own lived experiences and identities to surface previously unnoticed details around harmful biases when reviewing multiple T2I models' outputs compared to reviewing only one.

cs.HC

Vipera: Towards systematic auditing of generative text-to-image models at scale

Generative text-to-image (T2I) models are known for their risks related such as bias, offense, and misinformation. Current AI auditing methods face challenges in scalability and thoroughness, and it is even more challenging to enable auditors to explore the auditing space in a structural and effective way. Vipera employs multiple visual cues including a scene graph to facilitate image collection sensemaking and inspire auditors to explore and hierarchically organize the auditing criteria. Additionally, it leverages LLM-powered suggestions to facilitate exploration of unexplored auditing directions. An observational user study demonstrates Vipera's effectiveness in helping auditors organize their analyses while engaging with diverse criteria.

cs.HC

Investigating Youth AI Auditing

Youth are active users and stakeholders of artificial intelligence (AI), yet they are often not included in responsible AI (RAI) practices. Emerging efforts in RAI largely focus on adult populations, missing an opportunity to get unique perspectives of youth. This study explores the potential of youth (teens under the age of 18) to engage meaningfully in RAI, specifically through AI auditing. In a workshop study with 17 teens, we investigated how youth can actively identify problematic behaviors in youth-relevant ubiquitous AI (text-to-image generative AI, autocompletion in search bar, image search) and the impacts of supporting AI auditing with critical AI literacy scaffolding with guided discussion about AI ethics and an auditing tool. We found that youth can contribute quality insights, shaped by their expertise (e.g., hobbies and passions), lived experiences (e.g., social identities), and age-related knowledge (e.g., understanding of fast-moving trends). We discuss how empowering youth in AI auditing can result in more responsible AI, support their learning through doing, and lead to implications for including youth in various participatory RAI processes.

cs.HC

Emerging Practices in Participatory AI Design in Public Sector Innovation

Local and federal agencies are rapidly adopting AI systems to augment or automate critical decisions, efficiently use resources, and improve public service delivery. AI systems are being used to support tasks associated with urban planning, security, surveillance, energy and critical infrastructure, and support decisions that directly affect citizens and their ability to access essential services. Local governments act as the governance tier closest to citizens and must play a critical role in upholding democratic values and building community trust especially as it relates to smart city initiatives that seek to transform public services through the adoption of AI. Community-centered and participatory approaches have been central for ensuring the appropriate adoption of technology; however, AI innovation introduces new challenges in this context because participatory AI design methods require more robust formulation and face higher standards for implementation in the public sector compared to the private sector. This requires us to reassess traditional methods used in this space as well as develop new resources and methods. This workshop will explore emerging practices in participatory algorithm design - or the use of public participation and community engagement - in the scoping, design, adoption, and implementation of public sector algorithms.

cs.HC