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Mutlu Cukurova

Publications and source records attributed to Mutlu Cukurova.

At least 19 recordsLinked to original sources

What do you mean by human-AI collaboration: Prerequisite functions and the affordances needed to achieve it

The concept of 'collaboration' has been extended rapidly to describe what people now do with conversational agents, intelligent tutors, adaptive platforms, and generative artificial intelligence (AI) tools in general. This chapter asks what is gained and lost when a demanding concept from the learning sciences is applied so freely. Returning to long-standing accounts of collaborative learning, it reconstructs the requirements that a situation, an interaction, and a set of cognitive processes have historically had to meet before being called collaborative. Human-AI collaboration requires a partly symmetric and negotiated relationship, shared and negotiable goals, a low and shifting division of labour, interactive and synchronous exchange, and mutual modelling, grounding, and socially shared regulation. Reviewing process-sensitive empirical studies of writing and problem solving, the chapter shows that most current human-AI interaction is better described as consultation, governance, delegation, or instruction rather than as collaboration. To make these distinctions functional, the chapter introduces a five-level diagnostic taxonomy of human-AI teaming (i.e. transactional, situational, operational, praxical, and synergistic) defined by the affordances an AI system exhibits. It shows that only the highest level begins to satisfy the conditions the tradition places on collaboration. The chapter derives the functions an AI system must possess for collaboration to be achievable, argues that most of these are present-day engineering choices rather than capabilities to be awaited, and sets out the implications for research, measurement, and responsible practice of human-AI collaboration in education.

cs.HC

Large-scale semantic mapping of learner agency and autonomy reveals what measurement and generative AI research overlook

Learner agency and autonomy are foundational to personal development, yet a pervasive "jingle-jangle" fallacy (i.e. identical terms denoting different constructs, distinct terms denoting identical ones) has substantially hindered cumulative knowledge. Treating meaning as a phenomenon constituted through use in linguistic practice, we extracted 8,954 definitions and 2,700 scale items from over 14,000 publications, to investigate how researchers actually used learner agency and autonomy with a semantic analysis pipeline. The definitional landscape of two constructs resolves into three dimensions: regulation and control of learning (task), intrinsic motivation and internal decision-making (person), and social-relational action (sociocultural), thereby empirically quantifying the jingle-jangle fallacy. Existing scales, however, systematically underrepresent the sociocultural dimension. Critically, current generative AI research in education concentrates on learning regulation and control, narrowing the behavioral repertoire that AI-mediated learning environments are designed to cultivate. Beyond conceptual clarification, this work carries direct implications for conceptualization, measurement, and practice towards supporting the multidimensional learner agency and autonomy.

cs.AI

Neural-Symbolic Knowledge Tracing: Injecting Educational Knowledge into Deep Learning for Responsible Learner Modelling

The growing use of artificial intelligence (AI) in education, particularly large language models (LLMs), has increased interest in intelligent tutoring systems. However, LLMs often show limited adaptivity and struggle to model learners' evolving knowledge over time, highlighting the need for dedicated learner modelling approaches. Although deep knowledge tracing methods achieve strong predictive performance, their opacity and susceptibility to bias can limit alignment with pedagogical principles. To address this, we propose Responsible-DKT, a neural-symbolic deep knowledge tracing approach that integrates symbolic educational knowledge (e.g., mastery and non-mastery rules) into sequential neural models for responsible learner modelling. Experiments on a real-world dataset of students' math interactions show that Responsible-DKT outperforms both a neural-symbolic baseline and a fully data-driven PyTorch DKT model across training settings. The model achieves over 0.80 AUC with only 10% of training data and up to 0.90 AUC, improving performance by up to 13%. It also demonstrates improved temporal reliability, producing lower early- and mid-sequence prediction errors and the lowest prediction inconsistency rates across sequence lengths, indicating that prediction updates remain directionally aligned with observed student responses over time. Furthermore, the neural-symbolic approach offers intrinsic interpretability via a grounded computation graph that exposes the logic behind each prediction, enabling both local and global explanations. It also allows empirical evaluation of pedagogical assumptions, revealing that repeated incorrect responses (non-mastery) strongly influence prediction updates. These results indicate that neural-symbolic approaches enhance both performance and interpretability, mitigate data limitations, and support more responsible, human-centered AI in education.

cs.AI

Dialogue Act Patterns in GenAI-Mediated L2 Oral Practice: A Sequential Analysis of Learner-Chatbot Interactions

While generative AI (GenAI) voice chatbots offer scalable opportunities for second language (L2) oral practice, the interactional processes related to learners' gains remain underexplored. This study investigates dialogue act (DA) patterns in interactions between Grade 9 Chinese English as a foreign language (EFL) learners and a GenAI voice chatbot over a 10-week intervention. Seventy sessions from 12 students were annotated by human coders using a pedagogy-informed coding scheme, yielding 6,957 coded DAs. DA distributions and sequential patterns were compared between high- and low-progress sessions. At the DA level, high-progress sessions showed more learner-initiated questions, whereas low-progress sessions exhibited higher rates of clarification-seeking, indicating greater comprehension difficulty. At the sequential level, high-progress sessions were characterised by more frequent prompting-based corrective feedback sequences, consistently positioned after learner responses, highlighting the role of feedback type and timing in effective interaction. Overall, these findings underscore the value of a dialogic lens in GenAI chatbot design, contribute a pedagogy-informed DA coding framework, and inform the design of adaptive GenAI chatbots for L2 education.

cs.CL

Gaze to Insight: A Scalable AI Approach for Detecting Gaze Behaviours in Face-to-Face Collaborative Learning

Previous studies have illustrated the potential of analysing gaze behaviours in collaborative learning to provide educationally meaningful information for students to reflect on their learning. Over the past decades, machine learning approaches have been developed to automatically detect gaze behaviours from video data. Yet, since these approaches often require large amounts of labelled data for training, human annotation remains necessary. Additionally, researchers have questioned the cross-configuration robustness of machine learning models developed, as training datasets often fail to encompass the full range of situations encountered in educational contexts. To address these challenges, this study proposes a scalable artificial intelligence approach that leverages pretrained and foundation models to automatically detect gaze behaviours in face-to-face collaborative learning contexts without requiring human-annotated data. The approach utilises pretrained YOLO11 for person tracking, YOLOE-26 with text-prompt capability for education-related object detection, and the Gaze-LLE model for gaze target prediction. The results indicate that the proposed approach achieves an F1-score of 0.829 in detecting students' gaze behaviours from video data, with strong performance for laptop-directed gaze and peer-directed gaze, yet weaker performance for other gaze targets. Furthermore, when compared to other supervised machine learning approaches, the proposed method demonstrates superior and more stable performance in complex contexts, highlighting its better cross-configuration robustness. The implications of this approach for supporting students' collaborative learning in real-world environments are also discussed.

cs.CV

The Future of Feedback: How Can AI Help Transform Feedback to Be More Engaging, Effective, and Scalable?

With digital learning environments becoming more prevalent, the ease with which generative AI enables the scalable production of real-time, automated feedback holds the potential to reshape learning and teaching experiences. This meeting report synthesizes the interdisciplinary perspectives of 50 scholars from educational psychology, computer science, science education, and the learning sciences on the use of generative AI for feedback and its promises and risks in educational practice. We highlight points of convergence in the scholarship, identify areas of debate and unresolved challenges, and outline open questions and future directions for research and educational practice that emerged from structured small-group activities designed to bridge disciplinary barriers.

cs.CY

Protecting and Promoting Human Agency in Education in the Age of Artificial Intelligence

Human agency is crucial in education and increasingly challenged by the use of generative AI. This meeting report synthesizes interdisciplinary insights and conceptualizes four aspects that delineate human agency: human oversight, AI-human complementarity, AI competencies, and relational emergence. We explore practical dilemmas for protecting and promoting agency, focusing on normative constraints, transparency, and cognitive offloading, and highlight key tensions and implications to inform ethical and effective AI integration in education.

cs.HC

What Students Ask, How a Generative AI Assistant Responds: Exploring Higher Education Students' Dialogues on Learning Analytics Feedback

Learning analytics dashboards (LADs) aim to support students' regulation of learning by translating complex data into feedback. Yet students, especially those with lower self-regulated learning (SRL) competence, often struggle to engage with and interpret analytics feedback. Conversational generative artificial intelligence (GenAI) assistants have shown potential to scaffold this process through real-time, personalised, dialogue-based support. Further advancing this potential, we explored authentic dialogues between students and GenAI assistant integrated into LAD during a 10-week semester. The analysis focused on questions students with different SRL levels posed, the relevance and quality of the assistant's answers, and how students perceived the assistant's role in their learning. Findings revealed distinct query patterns. While low SRL students sought clarification and reassurance, high SRL students queried technical aspects and requested personalised strategies. The assistant provided clear and reliable explanations but limited in personalisation, handling emotionally charged queries, and integrating multiple data points for tailored responses. Findings further extend that GenAI interventions can be especially valuable for low SRL students, offering scaffolding that supports engagement with feedback and narrows gaps with their higher SRL peers. At the same time, students' reflections underscored the importance of trust, need for greater adaptivity, context-awareness, and technical refinement in future systems.

cs.AI

Problems With Large Language Models for Learner Modelling: Why LLMs Alone Fall Short for Responsible Tutoring in K--12 Education

The rapid rise of large language model (LLM)-based tutors in K--12 education has fostered a misconception that generative models can replace traditional learner modelling for adaptive instruction. This is especially problematic in K--12 settings, which the EU AI Act classifies as high-risk domain requiring responsible design. Motivated by these concerns, this study synthesises evidence on limitations of LLM-based tutors and empirically investigates one critical issue: the accuracy, reliability, and temporal coherence of assessing learners' evolving knowledge over time. We compare a deep knowledge tracing (DKT) model with a widely used LLM, evaluated zero-shot and fine-tuned, using a large open-access dataset. Results show that DKT achieves the highest discrimination performance (AUC = 0.83) on next-step correctness prediction and consistently outperforms the LLM across settings. Although fine-tuning improves the LLM's AUC by approximately 8\% over the zero-shot baseline, it remains 6\% below DKT and produces higher early-sequence errors, where incorrect predictions are most harmful for adaptive support. Temporal analyses further reveal that DKT maintains stable, directionally correct mastery updates, whereas LLM variants exhibit substantial temporal weaknesses, including inconsistent and wrong-direction updates. These limitations persist despite the fine-tuned LLM requiring nearly 198 hours of high-compute training, far exceeding the computational demands of DKT. Our qualitative analysis of multi-skill mastery estimation further shows that, even after fine-tuning, the LLM produced inconsistent mastery trajectories, while DKT maintained smooth and coherent updates. Overall, the findings suggest that LLMs alone are unlikely to match the effectiveness of established intelligent tutoring systems, and that responsible tutoring requires hybrid frameworks that incorporate learner modelling.

cs.AI

Examining Student Interactions with a Pedagogical AI-Assistant for Essay Writing and their Impact on Students Writing Quality

The dynamic nature of interactions between students and GenAI, as well as their relationship to writing quality, remains underexplored. While most research has examined how general-purpose GenAI can support writing, fewer studies have investigated how students interact with pedagogically designed systems across different phases of the writing process. To address this gap, we evaluated a GenAI-driven essay-writing assistant (EWA) designed to support higher education students in argumentative writing. Drawing on 1,282 interaction logs from 32 undergraduates during a two-hour writing session, Sequential Pattern Mining and K-Means clustering were used to identify behavioral patterns. Two clusters emerged: Cluster 1 emphasized outline planning and essay structure, while Cluster 2 focused on content development. A Mann-Whitney U test revealed a moderate effect size (r = 0.36) in the essay Organization dimension, with Cluster 1 showing higher scores. Qualitative analysis indicated that students with better performance actively wrote and shared essay sections with EWA for feedback, rather than interacted passively by asking questions. These findings suggest implications for teaching and system design. Teachers can encourage active engagement, while future EWAs may integrate automatic labeling and monitoring to prompt students to move from questioning to writing, enabling fuller benefits from GenAI-supported learning.

cs.CY

Scaffolding Reshapes Dialogic Engagement in Collaborative Problem Solving: Comparative Analysis of Two Approaches

Supporting learners during Collaborative Problem Solving (CPS) is a necessity. Existing studies have compared scaffolds with maximal and minimal instructional support by studying their effects on learning and behaviour. However, our understanding of how such scaffolds could differently shape the distribution of individual dialogic engagement and behaviours across different CPS phases remains limited. This study applied Heterogeneous Interaction Network Analysis (HINA) and Sequential Pattern Mining (SPM) to uncover the structural effects of scaffolding on different phases of the CPS process among K-12 students in authentic educational settings. Students with a maximal scaffold demonstrated higher dialogic engagement across more phases than those with a minimal scaffold. However, they were extensively demonstrating scripting behaviours across the phases, evidencing the presence of overscripting. Although students with the minimal scaffold demonstrated more problem solving behaviours and fewer scripting behaviours across the phases, they repeated particular behaviours in multiple phases and progressed more to socialising behaviours. In both scaffold conditions, problem solving behaviours rarely progressed to other problem solving behaviours. The paper discusses the implications of these findings for scaffold design and teaching practice of CPS, and highlights the distinct yet complementary value of HINA and SPM approaches to investigate students' learning processes during CPS.

cs.SI

Towards Synergistic Teacher-AI Interactions with Generative Artificial Intelligence

Generative artificial intelligence (GenAI) is increasingly used in education, posing significant challenges for teachers adapting to these changes. GenAI offers unprecedented opportunities for accessibility, scalability and productivity in educational tasks. However, the automation of teaching tasks through GenAI raises concerns about reduced teacher agency, potential cognitive atrophy, and the broader deprofessionalisation of teaching. Drawing findings from prior literature on AI in Education, and refining through a recent systematic literature review, this chapter presents a conceptualisation of five levels of teacher-AI teaming: transactional, situational, operational, praxical and synergistic teaming. The framework aims to capture the nuanced dynamics of teacher-AI interactions, particularly with GenAI, that may lead to the replacement, complementarity, or augmentation of teachers' competences and professional practice. GenAI technological affordances required in supporting teaming, along with empirical studies, are discussed. Drawing on empirical observations, we outline a future vision that moves beyond individual teacher agency toward collaborative decision-making between teachers and AI, in which both agents engage in negotiation, constructive challenge, and co-reasoning that enhance each other's capabilities and enable outcomes neither could realise independently. Further discussion of socio-technical factors beyond teacher-AI teaming is also included to streamline the synergy of teachers and AI in education ethically and practically.

cs.CY

Benchmarking Educational LLMs with Analytics: A Case Study on Gender Bias in Feedback

As teachers increasingly turn to GenAI in their educational practice, we need robust methods to benchmark large language models (LLMs) for pedagogical purposes. This article presents an embedding-based benchmarking framework to detect bias in LLMs in the context of formative feedback. Using 600 authentic student essays from the AES 2.0 corpus, we constructed controlled counterfactuals along two dimensions: (i) implicit cues via lexicon-based swaps of gendered terms within essays, and (ii) explicit cues via gendered author background in the prompt. We investigated six representative LLMs (i.e. GPT-5 mini, GPT-4o mini, DeepSeek-R1, DeepSeek-R1-Qwen, Gemini 2.5 Pro, Llama-3-8B). We first quantified the response divergence with cosine and Euclidean distances over sentence embeddings, then assessed significance via permutation tests, and finally, visualised structure using dimensionality reduction. In all models, implicit manipulations reliably induced larger semantic shifts for male-female counterfactuals than for female-male. Only the GPT and Llama models showed sensitivity to explicit gender cues. These findings show that even state-of-the-art LLMs exhibit asymmetric semantic responses to gender substitutions, suggesting persistent gender biases in feedback they provide learners. Qualitative analyses further revealed consistent linguistic differences (e.g., more autonomy-supportive feedback under male cues vs. more controlling feedback under female cues). We discuss implications for fairness auditing of pedagogical GenAI, propose reporting standards for counterfactual evaluation in learning analytics, and outline practical guidance for prompt design and deployment to safeguard equitable feedback.

cs.CL

Towards Mining Effective Pedagogical Strategies from Learner-LLM Educational Dialogues

Dialogue plays a crucial role in educational settings, yet existing evaluation methods for educational applications of large language models (LLMs) primarily focus on technical performance or learning outcomes, often neglecting attention to learner-LLM interactions. To narrow this gap, this AIED Doctoral Consortium paper presents an ongoing study employing a dialogue analysis approach to identify effective pedagogical strategies from learner-LLM dialogues. The proposed approach involves dialogue data collection, dialogue act (DA) annotation, DA pattern mining, and predictive model building. Early insights are outlined as an initial step toward future research. The work underscores the need to evaluate LLM-based educational applications by focusing on dialogue dynamics and pedagogical strategies.

cs.CL

Exploring Human-AI Complementarity in CPS Diagnosis Using Unimodal and Multimodal BERT Models

Detecting collaborative problem solving (CPS) indicators from dialogue using machine learning techniques is a significant challenge for the field of AI in Education. Recent studies have explored the use of Bidirectional Encoder Representations from Transformers (BERT) models on transcription data to reliably detect meaningful CPS indicators. A notable advancement involved the multimodal BERT variant, AudiBERT, which integrates speech and acoustic-prosodic audio features to enhance CPS diagnosis. Although initial results demonstrated multimodal improvements, the statistical significance of these enhancements remained unclear, and there was insufficient guidance on leveraging human-AI complementarity for CPS diagnosis tasks. This workshop paper extends the previous research by highlighting that the AudiBERT model not only improved the classification of classes that were sparse in the dataset, but it also had statistically significant class-wise improvements over the BERT model for classifications in the social-cognitive dimension. However, similar significant class-wise improvements over the BERT model were not observed for classifications in the affective dimension. A correlation analysis highlighted that larger training data was significantly associated with higher recall performance for both the AudiBERT and BERT models. Additionally, the precision of the BERT model was significantly associated with high inter-rater agreement among human coders. When employing the BERT model to diagnose indicators within these subskills that were well-detected by the AudiBERT model, the performance across all indicators was inconsistent. We conclude the paper by outlining a structured approach towards achieving human-AI complementarity for CPS diagnosis, highlighting the crucial inclusion of model explainability to support human agency and engagement in the reflective coding process.

cs.CL

Explainable Collaborative Problem Solving Diagnosis with BERT using SHAP and its Implications for Teacher Adoption

The use of Bidirectional Encoder Representations from Transformers (BERT) model and its variants for classifying collaborative problem solving (CPS) has been extensively explored within the AI in Education community. However, limited attention has been given to understanding how individual tokenised words in the dataset contribute to the model's classification decisions. Enhancing the explainability of BERT-based CPS diagnostics is essential to better inform end users such as teachers, thereby fostering greater trust and facilitating wider adoption in education. This study undertook a preliminary step towards model transparency and explainability by using SHapley Additive exPlanations (SHAP) to examine how different tokenised words in transcription data contributed to a BERT model's classification of CPS processes. The findings suggested that well-performing classifications did not necessarily equate to a reasonable explanation for the classification decisions. Particular tokenised words were used frequently to affect classifications. The analysis also identified a spurious word, which contributed positively to the classification but was not semantically meaningful to the class. While such model transparency is unlikely to be useful to an end user to improve their practice, it can help them not to overrely on LLM diagnostics and ignore their human expertise. We conclude the workshop paper by noting that the extent to which the model appropriately uses the tokens for its classification is associated with the number of classes involved. It calls for an investigation into the exploration of ensemble model architectures and the involvement of human-AI complementarity for CPS diagnosis, since considerable human reasoning is still required for fine-grained discrimination of CPS subskills.

cs.CL

AI-based Multimodal Biometrics for Detecting Smartphone Distractions: Application to Online Learning

This work investigates the use of multimodal biometrics to detect distractions caused by smartphone use during tasks that require sustained attention, with a focus on computer-based online learning. Although the methods are applicable to various domains, such as autonomous driving, we concentrate on the challenges learners face in maintaining engagement amid internal (e.g., motivation), system-related (e.g., course design) and contextual (e.g., smartphone use) factors. Traditional learning platforms often lack detailed behavioral data, but Multimodal Learning Analytics (MMLA) and biosensors provide new insights into learner attention. We propose an AI-based approach that leverages physiological signals and head pose data to detect phone use. Our results show that single biometric signals, such as brain waves or heart rate, offer limited accuracy, while head pose alone achieves 87%. A multimodal model combining all signals reaches 91% accuracy, highlighting the benefits of integration. We conclude by discussing the implications and limitations of deploying these models for real-time support in online learning environments.

cs.CY

Evaluating Trust in AI, Human, and Co-produced Feedback Among Undergraduate Students

As generative AI models, particularly large language models (LLMs), transform educational feedback practices in higher education (HE) contexts, understanding students' perceptions of different sources of feedback becomes crucial for their effective implementation and adoption. This study addresses a critical gap by comparing undergraduate students' trust in LLM, human, and human-AI co-produced feedback in their authentic HE context. More specifically, through a within-subject experimental design involving 91 participants, we investigated factors that predict students' ability to distinguish between feedback types, their perceptions of feedback quality, and potential biases related to the source of feedback. Findings revealed that when the source was blinded, students generally preferred AI and co-produced feedback over human feedback regarding perceived usefulness and objectivity. However, they presented a strong bias against AI when the source of feedback was disclosed. In addition, only AI feedback suffered a decline in perceived genuineness when feedback sources were revealed, while co-produced feedback maintained its positive perception. Educational AI experience improved students' ability to identify LLM-generated feedback and increased their trust in all types of feedback. More years of students' experience using AI for general purposes were associated with lower perceived usefulness and credibility of feedback. These insights offer substantial evidence of the importance of source credibility and the need to enhance both feedback literacy and AI literacy to mitigate bias in student perceptions for AI-generated feedback to be adopted and impact education.

cs.HC