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Nabeel Gillani

Publications and source records attributed to Nabeel Gillani.

At least 19 recordsLinked to original sources

Detecting and Enhancing Intellectual Humility in Online Political Discourse

Intellectual humility (IH)-a recognition of one's own intellectual limitations-can reduce polarization and foster more understanding across lines of difference. Yet little work explores how IH can be systematically defined, measured, evaluated, and enhanced in spaces that often lack it the most: online political discussions. In this paper, we seek to bridge these gaps by exploring two questions: 1) how might preexisting levels of IH influence future expressions of IH during online political discourse? and 2) can online interventions enhance IH across different political topics and conversational environments? To pursue these questions, we define a codebook characterizing different dimensions of IH and intellectual arrogance (IA) and have researchers use it to annotate several hundred Reddit posts, which we then use to develop and validate a classifier to support IH analysis at scale. These tools subsequently enable two key contributions: i) an observational data analysis of how IH varies across different political discussions on Reddit, which reveals that more/less IH environments tend to contain future posts of a similar nature, and ii) a randomized control trial evaluating strategies for nudging discussion participants to demonstrate more IH in their posts, which reveals the possibility of enhancing IH in online discussions across a range of contentious topics. Our findings highlight the possibility of measuring and increasing IH online without necessarily reducing engagement.

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Human-AI Narrative Synthesis to Foster Shared Understanding in Civic Decision-Making

Community engagement processes in representative political contexts, like school districts, generate massive volumes of feedback that overwhelm traditional synthesis methods, creating barriers to shared understanding not only between civic leaders and constituents but also among community members. To address these barriers, we developed StoryBuilder, a human-AI collaborative pipeline that transforms community input into accessible first-person narratives. Using 2,480 community responses from an ongoing school rezoning process, we generated 124 composite stories and deployed them through a mobile-friendly StorySharer interface. Our mixed-methods evaluation combined a four-month field deployment, user studies with 21 community members, and a controlled experiment examining how narrative composition affects participant reactions. Field results demonstrate that narratives helped community members relate across diverse perspectives. In the experiment, experience-grounded narratives generated greater respect and trust than opinion-heavy narratives. We contribute a human-AI narrative synthesis system and insights on its varied acceptance and effectiveness in a real-world civic context.

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A community-driven optimization framework for redrawing school attendance boundaries

The vast majority of US public school districts use school attendance boundaries to determine which student addresses are assigned to which schools. Existing work shows how redrawing boundaries can be a powerful policy lever for increasing access and opportunity for historically disadvantaged groups, even while maintaining other priorities like minimizing driving distances and preserving existing social ties between students and families. This study introduces a multi-objective algorithmic school rezoning framework and applies it to a large-scale rezoning effort impacting over 50,000 students through an ongoing researcher-school district partnership. The framework is designed to incorporate feedback from community members and policymakers, both by deciding which goals are optimized and also by placing differential ``importance'' on goals through weights from community surveys. Empirical results reveal the framework's ability to surface school redistricting plans that simultaneously advance a number of objectives often thought to be in competition with one another, including socioeconomic integration, transportation efficiency, and stable feeder patterns (transitions) between elementary, middle, and high schools. The paper also highlights how local education policymakers navigate several practical challenges, like building political will to make change in a polarized policy climate. The framework is built using open-source tools and publicly released to support school districts in exploring and implementing new policies to improve educational access and opportunity in the coming years.

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BoundarEase: Fostering Constructive Community Engagement to Inform More Equitable Student Assignment Policies

School districts across the United States (US) play a pivotal role in shaping access to quality education through their student assignment policies -- most prominently, school attendance boundaries. Community engagement processes for changing such policies, however, are often opaque, cumbersome, and highly polarizing -- hampering equitable access to quality schools in ways that can perpetuate disparities in future life outcomes. In this paper, we describe a collaboration with a large US public school district serving nearly 150,000 students to design and evaluate a new sociotechnical system, "BoundarEase", for fostering more constructive community engagement around changing school attendance boundaries. Through a formative study with 16 community members, we first identify several frictions in existing community engagement processes, like individualistic over collective thinking; a failure to understand and empathize with the different ways policies might impact other community members; and challenges in understanding the impacts of boundary changes. These frictions inspire the design and development of BoundarEase, a web platform that allows community members to explore and offer feedback on potential boundaries. A user study with 12 community members reveals that BoundarEase prompts reflection among community members on how policies might impact families beyond their own, and increases transparency around the details of policy proposals. Our paper offers education researchers insights into the challenges and opportunities involved in community engagement for designing student assignment policies; human-computer interaction researchers a case study of how new sociotechnical systems might help mitigate polarization in local policymaking; and school districts a practical tool they might use to facilitate community engagement to foster more equitable student assignment policies.

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Computational Social Science and Critical Studies of Education and Technology: An Improbable Combination?

As belief around the potential of computational social science grows, fuelled by recent advances in machine learning, data scientists are ostensibly becoming the new experts in education. Scholars engaged in critical studies of education and technology have sought to interrogate the growing datafication of education yet tend not to use computational methods as part of this response. In this paper, we discuss the feasibility and desirability of the use of computational approaches as part of a critical research agenda. Presenting and reflecting upon two examples of projects that use computational methods in education to explore questions of equity and justice, we suggest that such approaches might help expand the capacity of critical researchers to highlight existing inequalities, make visible possible approaches for beginning to address such inequalities, and engage marginalised communities in designing and ultimately deploying these possibilities. Drawing upon work within the fields of Critical Data Studies and Science and Technology Studies, we further reflect on the two cases to discuss the possibilities and challenges of reimagining computational methods for critical research in education and technology, focusing on six areas of consideration: criticality, philosophy, inclusivity, context, classification, and responsibility.

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Merging public elementary schools to reduce racial/ethnic segregation

Diverse schools can help address implicit biases and increase empathy, mutual respect, and reflective thought by fostering connections between students from different racial/ethnic, socioeconomic, and other backgrounds. Unfortunately, demographic segregation remains rampant in US public schools, despite over 70 years since the passing of federal legislation formally outlawing segregation by race. However, changing how students are assigned to schools can help foster more integrated learning environments. In this paper, we explore "school mergers" as one such under-explored, yet promising, student assignment policy change. School mergers involve merging the school attendance boundaries, or catchment areas, of schools and subsequently changing the grades each school offers. We develop an algorithm to simulate elementary school mergers across 200 large school districts serving 4.5 million elementary school students and find that pairing or tripling schools in this way could reduce racial/ethnic segregation by a median relative 20% -- and as much as nearly 60% in some districts -- while increasing driving times to schools by an average of a few minutes each way. Districts with many interfaces between racially/ethnically-disparate neighborhoods tend to be prime candidates for mergers. We also compare the expected results of school mergers to other typical integration policies, like redistricting, and find that different policies may be more or less suitable in different places. Finally, we make our results available through a public dashboard for policymakers and community members to explore further (https://mergers.schooldiversity.org). Together, our study offers new findings and tools to support integration policy-making across US public school districts.

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Contextual Stochastic Optimization for School Desegregation Policymaking

Most US school districts draw geographic "attendance zones" to assign children to schools based on their home address, a process that can replicate existing neighborhood racial/ethnic and socioeconomic status (SES) segregation in schools. Redrawing boundaries can reduce segregation, but estimating expected rezoning impacts is often challenging because families can opt-out of their assigned schools. This paper seeks to alleviate this societal problem by developing a joint redistricting and choice modeling framework, called Redistricting with Choices (RWC). The RWC framework is applied to a large US public school district to estimate how redrawing elementary school boundaries might realistically impact levels of socioeconomic segregation. The main methodological contribution of RWC is a contextual stochastic optimization model that aims to minimize district-wide segregation by integrating rezoning constraints with a machine learning-based school choice model. The study finds that RWC yields boundary changes that might reduce segregation by a substantial amount (23%) -- but doing so might require the re-assignment of a large number of students, likely to mitigate re-segregation that choice patterns could exacerbate. The results also reveal that predicting school choice is a challenging machine learning problem. Overall, this study offers a novel practical framework that both academics and policymakers might use to foster more diverse and integrated schools.

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The Computational Anatomy of Humility: Modeling Intellectual Humility in Online Public Discourse

The ability for individuals to constructively engage with one another across lines of difference is a critical feature of a healthy pluralistic society. This is also true in online discussion spaces like social media platforms. To date, much social media research has focused on preventing ills -- like political polarization and the spread of misinformation. While this is important, enhancing the quality of online public discourse requires not just reducing ills but also promoting foundational human virtues. In this study, we focus on one particular virtue: ``intellectual humility'' (IH), or acknowledging the potential limitations in one's own beliefs. Specifically, we explore the development of computational methods for measuring IH at scale. We manually curate and validate an IH codebook on 350 posts about religion drawn from subreddits and use them to develop LLM-based models for automating this measurement. Our best model achieves a Macro-F1 score of 0.64 across labels (and 0.70 when predicting IH/IA/Neutral at the coarse level), higher than an expected naive baseline of 0.51 (0.32 for IH/IA/Neutral) but lower than a human annotator-informed upper bound of 0.85 (0.83 for IH/IA/Neutral). Our results both highlight the challenging nature of detecting IH online -- opening the door to new directions in NLP research -- and also lay a foundation for computational social science researchers interested in analyzing and fostering more IH in online public discourse.

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All a-board: sharing educational data science research with school districts

Educational data scientists often conduct research with the hopes of translating findings into lasting change through policy, civil society, or other channels. However, the bridge from research to practice can be fraught with sociopolitical frictions that impede, or altogether block, such translations -- especially when they are contentious or otherwise difficult to achieve. Focusing on one entrenched educational equity issue in US public schools -- racial and ethnic segregation -- we conduct randomized email outreach experiments and surveys to explore how local school districts respond to algorithmically-generated school catchment areas ("attendance boundaries") designed to foster more diverse and integrated schools. Cold email outreach to approximately 4,320 elected school board members across over 800 school districts informing them of potential boundary changes reveals a large average open rate of nearly 40%, but a relatively small click-through rate of 2.5% to an interactive dashboard depicting such changes. Board members, however, appear responsive to different messaging techniques -- particularly those that dovetail issues of racial and ethnic diversity with other top-of-mind issues (like school capacity planning). On the other hand, media coverage of the research drives more dashboard engagement, especially in more segregated districts. A small but rich set of survey responses from school board and community members across several districts identify data and operational bottlenecks to implementing boundary changes to foster more diverse schools, but also share affirmative comments on the potential viability of such changes. Together, our findings may support educational data scientists in more effectively disseminating research that aims to bridge educational inequalities through systems-level change.

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FeedbackMap: a tool for making sense of open-ended survey responses

Analyzing open-ended survey responses is a crucial yet challenging task for social scientists, non-profit organizations, and educational institutions, as they often face the trade-off between obtaining rich data and the burden of reading and coding textual responses. This demo introduces FeedbackMap, a web-based tool that uses natural language processing techniques to facilitate the analysis of open-ended survey responses. FeedbackMap lets researchers generate summaries at multiple levels, identify interesting response examples, and visualize the response space through embeddings. We discuss the importance of examining survey results from multiple perspectives and the potential biases introduced by summarization methods, emphasizing the need for critical evaluation of the representation and omission of respondent voices.

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Impacts of Differential Privacy on Fostering more Racially and Ethnically Diverse Elementary Schools

In the face of increasingly severe privacy threats in the era of data and AI, the US Census Bureau has recently adopted differential privacy, the de facto standard of privacy protection for the 2020 Census release. Enforcing differential privacy involves adding carefully calibrated random noise to sensitive demographic information prior to its release. This change has the potential to impact policy decisions like political redistricting and other high-stakes practices, partly because tremendous federal funds and resources are allocated according to datasets (like Census data) released by the US government. One under-explored yet important application of such data is the redrawing of school attendance boundaries to foster less demographically segregated schools. In this study, we ask: how differential privacy might impact diversity-promoting boundaries in terms of resulting levels of segregation, student travel times, and school switching requirements? Simulating alternative boundaries using differentially-private student counts across 67 Georgia districts, we find that increasing data privacy requirements decreases the extent to which alternative boundaries might reduce segregation and foster more diverse and integrated schools, largely by reducing the number of students who would switch schools under boundary changes. Impacts on travel times are minimal. These findings point to a privacy-diversity tradeoff local educational policymakers may face in forthcoming years, particularly as computational methods are increasingly poised to facilitate attendance boundary redrawings in the pursuit of less segregated schools.

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Divergences in Following Patterns between Influential Twitter Users and Their Audiences across Dimensions of Identity

Identity spans multiple dimensions; however, the relative salience of a dimension of identity can vary markedly from person to person. Furthermore, there is often a difference between one's internal identity (how salient different aspects of one's identity are to oneself) and external identity (how salient different aspects are to the external world). We attempt to capture the internal and external saliences of different dimensions of identity for influential users ("influencers") on Twitter using the follow graph. We consider an influencer's "ego-centric" profile, which is determined by their personal following patterns and is largely in their direct control, and their "audience-centric" profile, which is determined by the following patterns of their audience and is outside of their direct control. Using these following patterns we calculate a corresponding salience metric that quantifies how important a certain dimension of identity is to an individual. We find that relative to their audiences, influencers exhibit more salience in race in their ego-centric profiles and less in religion and politics. One practical application of these findings is to identify "bridging" influencers that can connect their sizeable audiences to people from traditionally underheard communities. This could potentially increase the diversity of views audiences are exposed to through a trusted conduit (i.e. an influencer they already follow) and may lead to a greater voice for influencers from communities of color or women.

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Redrawing attendance boundaries to promote racial and ethnic diversity in elementary schools

Most US school districts draw "attendance boundaries" to define catchment areas that assign students to schools near their homes, often recapitulating neighborhood demographic segregation in schools. Focusing on elementary schools, we ask: how much might we reduce school segregation by redrawing attendance boundaries? Combining parent preference data with methods from combinatorial optimization, we simulate alternative boundaries for 98 US school districts serving over 3 million elementary-aged students, minimizing White/non-White segregation while mitigating changes to travel times and school sizes. Across districts, we observe a median 14% relative decrease in segregation, which we estimate would require approximately 20\% of students to switch schools and, surprisingly, a slight reduction in travel times. We release a public dashboard depicting these alternative boundaries (https://www.schooldiversity.org/) and invite both school boards and their constituents to evaluate their viability. Our results show the possibility of greater integration without significant disruptions for families.

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Understanding and improving social factors in education: a computational social science approach

Over the past decade, an explosion in the availability of education-related datasets has enabled new computational research in education. Much of this work has investigated digital traces of online learners in order to better understand and optimize their cognitive learning processes. Yet cognitive learning on digital platforms does not equal education. Instead, education is an inherently social, cultural, economic, and political process manifesting in physical spaces, and educational outcomes are influenced by many factors that precede and shape the cognitive learning process. Many of these are social factors like children's connections to schools (including teachers, counselors, and role models), parents and families, and the broader neighborhoods in which they live. In this article, we briefly discuss recent studies of learning through large-scale digital platforms, but largely focus on those exploring sociological aspects of education. We believe computational social scientists can creatively advance this emerging research frontier-and in doing so, help facilitate more equitable educational and life outcomes.

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Unpacking the "Black Box" of AI in Education

Recent advances in Artificial Intelligence (AI) have sparked renewed interest in its potential to improve education. However, AI is a loose umbrella term that refers to a collection of methods, capabilities, and limitations-many of which are often not explicitly articulated by researchers, education technology companies, or other AI developers. In this paper, we seek to clarify what "AI" is and the potential it holds to both advance and hamper educational opportunities that may improve the human condition. We offer a basic introduction to different methods and philosophies underpinning AI, discuss recent advances, explore applications to education, and highlight key limitations and risks. We conclude with a set of questions that educationalists may ask as they encounter AI in their research and practice. Our hope is to make often jargon-laden terms and concepts accessible, so that all are equipped to understand, interrogate, and ultimately shape the development of human centered AI in education.

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Perspective-taking to Reduce Affective Polarization on Social Media

The intensification of affective polarization worldwide has raised new questions about how social media platforms might be further fracturing an already-divided public sphere. As opposed to ideological polarization, affective polarization is defined less by divergent policy preferences and more by strong negative emotions towards opposing political groups, and thus arguably poses a formidable threat to rational democratic discourse. We explore if prompting perspective-taking on social media platforms can help enhance empathy between opposing groups as a first step towards reducing affective polarization. Specifically, we deploy a randomized field experiment through a browser extension to 1,611 participants on Twitter, which enables participants to randomly replace their feeds with those belonging to accounts whose political views either agree with or diverge from their own. We find that simply exposing participants to "outgroup" feeds enhances engagement, but not an understanding of why others hold their political views. On the other hand, framing the experience in familiar, empathic terms by prompting participants to recall a disagreement with a friend does not affect engagement, but does increase their ability to understand opposing views. Our findings illustrate how social media platforms might take simple steps that align with business objectives to reduce affective polarization.

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Me, My Echo Chamber, and I: Introspection on Social Media Polarization

Homophily -- our tendency to surround ourselves with others who share our perspectives and opinions about the world -- is both a part of human nature and an organizing principle underpinning many of our digital social networks. However, when it comes to politics or culture, homophily can amplify tribal mindsets and produce "echo chambers" that degrade the quality, safety, and diversity of discourse online. While several studies have empirically proven this point, few have explored how making users aware of the extent and nature of their political echo chambers influences their subsequent beliefs and actions. In this paper, we introduce Social Mirror, a social network visualization tool that enables a sample of Twitter users to explore the politically-active parts of their social network. We use Social Mirror to recruit Twitter users with a prior history of political discourse to a randomized experiment where we evaluate the effects of different treatments on participants' i) beliefs about their network connections, ii) the political diversity of who they choose to follow, and iii) the political alignment of the URLs they choose to share. While we see no effects on average political alignment of shared URLs, we find that recommending accounts of the opposite political ideology to follow reduces participants' beliefs in the political homogeneity of their network connections but still enhances their connection diversity one week after treatment. Conversely, participants who enhance their belief in the political homogeneity of their Twitter connections have less diverse network connections 2-3 weeks after treatment. We explore the implications of these disconnects between beliefs and actions on future efforts to promote healthier exchanges in our digital public spheres.

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Simple dynamic word embeddings for mapping perceptions in the public sphere

Word embeddings trained on large-scale historical corpora can illuminate human biases and stereotypes that perpetuate social inequalities. These embeddings are often trained in separate vector space models defined according to different attributes of interest. In this paper, we develop a unified dynamic embedding model that learns attribute-specific word embeddings. We apply our model to investigate i) 20th century gender and ethnic occupation biases embedded in the Corpus of Historical American English (COHA), and ii) biases against refugees embedded in a novel corpus of talk radio transcripts containing 119 million words produced over one month across 83 stations and 64 cities. Our results shed preliminary light on scenarios when dynamic embedding models may be more suitable for representing linguistic biases than individual vector space models, and vice-versa.

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