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Nathan Yap

Publications and source records attributed to Nathan Yap.

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More AI Assistance Reduces Cognitive Engagement: Examining the AI Assistance Dilemma in AI-Supported Note-Taking

As AI tools become increasingly embedded in cognitively demanding tasks such as note-taking, questions remain about whether they enhance or undermine cognitive engagement. This paper examines the "AI Assistance Dilemma" in note-taking, investigating how varying levels of AI support affect user engagement and comprehension. In a within-subject experiment, we asked participants (N=30) to take notes during lecture videos under three conditions: Automated AI (high assistance with structured notes), Intermediate AI (moderate assistance with real-time summary, and Minimal AI (low assistance with transcript). Results reveal that Intermediate AI yields the highest post-test scores and Automated AI the lowest. Participants, however, preferred the automated setup due to its perceived ease of use and lower cognitive effort, suggesting a discrepancy between preferred convenience and cognitive benefits. Our study provides insights into designing AI assistance that preserves cognitive engagement, offering implications for designing moderate AI support in cognitive tasks.

cs.HC

MeetMap: Real-Time Collaborative Dialogue Mapping with LLMs in Online Meetings

Video meeting platforms display conversations linearly through transcripts or summaries. However, ideas during a meeting do not emerge linearly. We leverage LLMs to create dialogue maps in real time to help people visually structure and connect ideas. Balancing the need to reduce the cognitive load on users during the conversation while giving them sufficient control when using AI, we explore two system variants that encompass different levels of AI assistance. In Human-Map, AI generates summaries of conversations as nodes, and users create dialogue maps with the nodes. In AI-Map, AI produces dialogue maps where users can make edits. We ran a within-subject experiment with ten pairs of users, comparing the two MeetMap variants and a baseline. Users preferred MeetMap over traditional methods for taking notes, which aligned better with their mental models of conversations. Users liked the ease of use for AI-Map due to the low effort demands and appreciated the hands-on opportunity in Human-Map for sense-making.

cs.HC

COVID-19 Activity Risk Calculator as a Gamified Public Health Intervention Tool

The Coronavirus disease 2019 (COVID-19) pandemic, caused by the virus severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), has impacted over 200 countries leading to hospitalizations and deaths of millions of people. Public health interventions, such as risk estimators, can reduce the spread of pandemics and epidemics through influencing behavior, which impacts risk of exposure and infection. Current publicly available COVID-19 risk estimation tools have had variable effectiveness during the pandemic due to their dependency on rapidly evolving factors such as community transmission levels and variants. There has also been confusion surrounding certain personal protective strategies such as risk reduction by mask-wearing and vaccination. In order to create a simple easy-to-use tool for estimating different individual risks associated with carrying out daily-life activity, we developed COVID-19 Activity Risk Calculator (CovARC). CovARC is a gamified public health intervention as users can "play with" how different risks associated with COVID-19 can change depending on several different factors when carrying out routine daily activities. Empowering the public to make informed, data-driven decisions about safely engaging in activities may help to reduce COVID-19 levels in the community. In this study, we demonstrate a streamlined, scalable and accurate COVID-19 risk calculation system. Our study also demonstrates the quantitative impact of vaccination and mask-wearing during periods of high case counts. Validation of this impact could inform and support policy decisions regarding case thresholds for mask mandates, and other public health interventions.

cs.CY