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Ngoc Phuoc An Vo

Publications and source records attributed to Ngoc Phuoc An Vo.

6 recordsLinked to original sources

Continuous Process-Level Evaluation for Evolving Enterprise AI Agent Skills

Enterprise AI agent skills evolve as tool APIs, models, and specifications change, yet final-output evaluation can miss process-level behavioral drift. We present a continuous evaluation framework combining outcome-level and process-level checks, applied to Revenue and Productivity variants of a Business Value Determination skill in an enterprise Value Aware Resiliency system. The framework independently computes per-run ground truth, materializes reusable template tests, and evaluates tool selection, arguments, execution order, and database integrity through programmatic checks and a narrowly scoped LLM judge. We evaluate 240 trials across two skills, two specification variants, two agent harnesses, and three models. Of 175 trials passing all applicable final numerical checks, 162 (92.6 percent; Wilson 95 percent CI: 87.7-95.6 percent) contained another evaluator-detected deviation. Under a broader seven-check final-state definition, 151 of 164 passing runs (92.1 percent; 95 percent CI: 86.9-95.3 percent) still violated a trajectory check. Dependency attribution reduced a mean of 6.34 failed checks per run to 2.65 roots. Specification sensitivity varied by model and harness, with exploratory bootstrap interaction intervals excluding zero for all three Revenue comparisons and one of three Productivity comparisons. Runtime-resolved templates provided reusable regression coverage across the evaluated configurations; longitudinal validation under actual API evolution remains future work.

cs.AI↗

FinOps Agent -- A Use-Case for IT Infrastructure and Cost Optimization

FinOps (Finance + Operations) represents an operational framework and cultural practice which maximizes cloud business value through collaborative financial accountability across engineering, finance, and business teams. FinOps practitioners face a fundamental challenge: billing data arrives in heterogeneous formats, taxonomies, and metrics from multiple cloud providers and internal systems which eventually lead to synthesizing actionable insights, and making time-sensitive decisions. To address this challenge, we propose leveraging autonomous, goal-driven AI agents for FinOps automation. In this paper, we built a FinOps agent for a typical use-case for IT infrastructure and cost optimization. We built a system simulating a realistic end-to-end industry process starting with retrieving data from various sources to consolidating and analyzing the data to generate recommendations for optimization. We defined a set of metrics to evaluate our agent using several open-source and close-source language models and it shows that the agent was able to understand, plan, and execute tasks as well as an actual FinOps practitioner.

cs.AI↗

LLM-as-a-Judge for Reference-less Automatic Code Validation and Refinement for Natural Language to Bash in IT Automation

In an effort to automatically evaluate and select the best model and improve code quality for automatic incident remediation in IT Automation, it is crucial to verify if the generated code for remediation action is syntactically and semantically correct and whether it can be executed correctly as intended. There are three approaches: 1) conventional methods use surface form similarity metrics (token match, exact match, etc.) which have numerous limitations, 2) execution-based evaluation focuses more on code functionality based on pass/fail judgments for given test-cases, and 3) LLM-as-a-Judge employs LLMs for automated evaluation to judge if it is a correct answer for a given problem based on pre-defined metrics. In this work, we focused on enhancing LLM-as-a-Judge using bidirectional functionality matching and logic representation for reference-less automatic validation and refinement for Bash code generation to select the best model for automatic incident remediation in IT Automation. We used execution-based evaluation as ground-truth to evaluate our LLM-as-a-Judge metrics. Results show high accuracy and agreement with execution-based evaluation (and up to 8% over baseline). Finally, we built Reflection code agents to utilize judgments and feedback from our evaluation metrics which achieved significant improvement (up to 24% increase in accuracy) for automatic code refinement.

cs.SE↗

Execution-Based Evaluation of Natural Language to Bash and PowerShell for Incident Remediation

Given recent advancements of Large Language Models (LLMs), code generation tasks attract immense attention for wide application in different domains. In an effort to evaluate and select a best model to automatically remediate system incidents discovered by Application Performance Monitoring (APM) platforms, it is crucial to verify if the generated code is syntactically and semantically correct, and whether it can be executed correctly as intended. However, current methods for evaluating the quality of code generated by LLMs heavily rely on surface form similarity metrics (e.g. BLEU, ROUGE, and exact/partial match) which have numerous limitations. In contrast, execution based evaluation focuses more on code functionality and does not constrain the code generation to any fixed solution. Nevertheless, designing and implementing such execution-based evaluation platform is not a trivial task. There are several works creating execution-based evaluation platforms for popular programming languages such as SQL, Python, Java, but limited or no attempts for scripting languages such as Bash and PowerShell. In this paper, we present the first execution-based evaluation platform in which we created three test suites (total 125 handcrafted test cases) to evaluate Bash (both single-line commands and multiple-line scripts) and PowerShell codes generated by LLMs. We benchmark seven closed and open-source LLMs using our platform with different techniques (zero-shot vs. few-shot learning).

cs.CL↗

Domain Adaptation of a State of the Art Text-to-SQL Model: Lessons Learned and Challenges Found

There are many recent advanced developments for the Text-to-SQL task, where the Picard model is one of the the top performing models as measured by the Spider dataset competition. However, bringing Text-to-SQL systems to realistic use-cases through domain adaptation remains a tough challenge. We analyze how well the base T5 Language Model and Picard perform on query structures different from the Spider dataset, we fine-tuned the base model on the Spider data and on independent databases (DB). To avoid accessing the DB content online during inference, we also present an alternative way to disambiguate the values in an input question using a rule-based approach that relies on an intermediate representation of the semantic concepts of an input question. In our results we show in what cases T5 and Picard can deliver good performance, we share the lessons learned, and discuss current domain adaptation challenges.

cs.CL↗

Recognizing and Splitting Conditional Sentences for Automation of Business Processes Management

Business Process Management (BPM) is the discipline which is responsible for management of discovering, analyzing, redesigning, monitoring, and controlling business processes. One of the most crucial tasks of BPM is discovering and modelling business processes from text documents. In this paper, we present our system that resolves an end-to-end problem consisting of 1) recognizing conditional sentences from technical documents, 2) finding boundaries to extract conditional and resultant clauses from each conditional sentence, and 3) categorizing resultant clause as Action or Consequence which later helps to generate new steps in our business process model automatically. We created a new dataset and three models solve this problem. Our best model achieved very promising results of 83.82, 87.84, and 85.75 for Precision, Recall, and F1, respectively, for extracting Condition, Action, and Consequence clauses using Exact Match metric.

cs.CL↗