arXiv subjects

Nihal Kumarswamy

Publications and source records attributed to Nihal Kumarswamy.

3 recordsLinked to original sources

arXiv2025

Impact of Stricter Content Moderation on Parler's Users' Discourse

Social media platforms employ various content moderation techniques to remove harmful, offensive, and hate speech content. The moderation level varies across platforms; even over time, it can evolve in a platform. For example, Parler, a fringe social media platform popular among conservative users, was known to have the least restrictive moderation policies, claiming to have open discussion spaces for their users. However, after linking the 2021 US Capitol Riots and the activity of some groups on Parler, such as QAnon and Proud Boys, on January 12, 2021, Parler was removed from the Apple and Google App Store and suspended from Amazon Cloud hosting service. Parler would have to modify their moderation policies to return to these online stores. After a month of downtime, Parler was back online with a new set of user guidelines, which reflected stricter content moderation, especially regarding the \emph{hate speech} policy. In this paper, we studied the moderation changes performed by Parler and their effect on the toxicity of its content. We collected a large longitudinal Parler dataset with 17M parleys from 432K active users from February 2021 to January 2022, after its return to the Internet and App Store. To the best of our knowledge, this is the first study investigating the effectiveness of content moderation techniques using data-driven approaches and also the first Parler dataset after its brief hiatus. Our quasi-experimental time series analysis indicates that after the change in Parler's moderation, the severe forms of toxicity (above a threshold of 0.5) immediately decreased and sustained. In contrast, the trend did not change for less severe threats and insults (a threshold between 0.5 - 0.7). Finally, we found an increase in the factuality of the news sites being shared, as well as a decrease in the number of conspiracy or pseudoscience sources being shared.

cs.SI↗

arXiv2023

SoK: Content Moderation in Social Media, from Guidelines to Enforcement, and Research to Practice

Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation practices, as well as the relevant research publications, to identify the research gaps, differences in moderation techniques, and challenges that should be tackled by the social media platforms and the research community. To this end, we study and analyze fourteen most popular social media content moderation guidelines and practices, and consolidate them. We then introduce three taxonomies drawn from this analysis as well as covering over two hundred interdisciplinary research papers about moderation strategies. We identify the differences between the content moderation employed in mainstream and fringe social media platforms. Finally, we have in-depth applied discussions on both research and practical challenges and solutions.

cs.CY↗

arXiv2022

Cybersecurity Misinformation Detection on Social Media: Case Studies on Phishing Reports and Zoom's Threats

Prior work has extensively studied misinformation related to news, politics, and health, however, misinformation can also be about technological topics. While less controversial, such misinformation can severely impact companies' reputations and revenues, and users' online experiences. Recently, social media has also been increasingly used as a novel source of knowledgebase for extracting timely and relevant security threats, which are fed to the threat intelligence systems for better performance. However, with possible campaigns spreading false security threats, these systems can become vulnerable to poisoning attacks. In this work, we proposed novel approaches for detecting misinformation about cybersecurity and privacy threats on social media, focusing on two topics with different types of misinformation: phishing websites and Zoom's security & privacy threats. We developed a framework for detecting inaccurate phishing claims on Twitter. Using this framework, we could label about 9% of URLs and 22% of phishing reports as misinformation. We also proposed another framework for detecting misinformation related to Zoom's security and privacy threats on multiple platforms. Our classifiers showed great performance with more than 98% accuracy. Employing these classifiers on the posts from Facebook, Instagram, Reddit, and Twitter, we found respectively that about 18%, 3%, 4%, and 3% of posts were misinformation. In addition, we studied the characteristics of misinformation posts, their authors, and their timelines, which helped us identify campaigns.

cs.CY↗