arXiv subjects

Nouha Dziri

Publications and source records attributed to Nouha Dziri.

47 records · Page 3Linked to original sources

arXiv2023

CHAMPAGNE: Learning Real-world Conversation from Large-Scale Web Videos

Visual information is central to conversation: body gestures and physical behaviour, for example, contribute to meaning that transcends words alone. To date, however, most neural conversational models are limited to just text. We introduce CHAMPAGNE, a generative model of conversations that can account for visual contexts. To train CHAMPAGNE, we collect and release YTD-18M, a large-scale corpus of 18M video-based dialogues. YTD-18M is constructed from web videos: crucial to our data collection pipeline is a pretrained language model that converts error-prone automatic transcripts to a cleaner dialogue format while maintaining meaning. Human evaluation reveals that YTD-18M is more sensible and specific than prior resources (MMDialog, 1M dialogues), while maintaining visual-groundedness. Experiments demonstrate that 1) CHAMPAGNE learns to conduct conversation from YTD-18M; and 2) when fine-tuned, it achieves state-of-the-art results on four vision-language tasks focused on real-world conversations. We release data, models, and code.

cs.CL↗

arXiv2023

Evaluating Open-Domain Question Answering in the Era of Large Language Models

Lexical matching remains the de facto evaluation method for open-domain question answering (QA). Unfortunately, lexical matching fails completely when a plausible candidate answer does not appear in the list of gold answers, which is increasingly the case as we shift from extractive to generative models. The recent success of large language models (LLMs) for QA aggravates lexical matching failures since candidate answers become longer, thereby making matching with the gold answers even more challenging. Without accurate evaluation, the true progress in open-domain QA remains unknown. In this paper, we conduct a thorough analysis of various open-domain QA models, including LLMs, by manually evaluating their answers on a subset of NQ-open, a popular benchmark. Our assessments reveal that while the true performance of all models is significantly underestimated, the performance of the InstructGPT (zero-shot) LLM increases by nearly +60%, making it on par with existing top models, and the InstructGPT (few-shot) model actually achieves a new state-of-the-art on NQ-open. We also find that more than 50% of lexical matching failures are attributed to semantically equivalent answers. We further demonstrate that regex matching ranks QA models consistent with human judgments, although still suffering from unnecessary strictness. Finally, we demonstrate that automated evaluation models are a reasonable surrogate for lexical matching in some circumstances, but not for long-form answers generated by LLMs. The automated models struggle in detecting hallucinations in LLM answers and are thus unable to evaluate LLMs. At this time, there appears to be no substitute for human evaluation.

cs.CL↗

arXiv2023

Self-Refine: Iterative Refinement with Self-Feedback

Like humans, large language models (LLMs) do not always generate the best output on their first try. Motivated by how humans refine their written text, we introduce Self-Refine, an approach for improving initial outputs from LLMs through iterative feedback and refinement. The main idea is to generate an initial output using an LLMs; then, the same LLMs provides feedback for its output and uses it to refine itself, iteratively. Self-Refine does not require any supervised training data, additional training, or reinforcement learning, and instead uses a single LLM as the generator, refiner, and feedback provider. We evaluate Self-Refine across 7 diverse tasks, ranging from dialog response generation to mathematical reasoning, using state-of-the-art (GPT-3.5, ChatGPT, and GPT-4) LLMs. Across all evaluated tasks, outputs generated with Self-Refine are preferred by humans and automatic metrics over those generated with the same LLM using conventional one-step generation, improving by ~20% absolute on average in task performance. Our work demonstrates that even state-of-the-art LLMs like GPT-4 can be further improved at test time using our simple, standalone approach.

cs.CL↗

arXiv2023

Elastic Weight Removal for Faithful and Abstractive Dialogue Generation

Ideally, dialogue systems should generate responses that are faithful to the knowledge contained in relevant documents. However, many models generate hallucinated responses instead that contradict it or contain unverifiable information. To mitigate such undesirable behaviour, it has been proposed to fine-tune a `negative expert' on negative examples and subtract its parameters from those of a pre-trained model. However, intuitively, this does not take into account that some parameters are more responsible than others in causing hallucinations. Thus, we propose to weigh their individual importance via (an approximation of) the Fisher Information matrix, which measures the uncertainty of their estimate. We call this method Elastic Weight Removal (EWR). We evaluate our method -- using different variants of Flan-T5 as a backbone language model -- on multiple datasets for information-seeking dialogue generation and compare our method with state-of-the-art techniques for faithfulness, such as CTRL, Quark, DExperts, and Noisy Channel reranking. Extensive automatic and human evaluation shows that EWR systematically increases faithfulness at minor costs in terms of other metrics. However, we notice that only discouraging hallucinations may increase extractiveness, i.e. shallow copy-pasting of document spans, which can be undesirable. Hence, as a second main contribution, we show that our method can be extended to simultaneously discourage hallucinations and extractive responses. We publicly release the code for reproducing EWR and all baselines.

cs.CL↗

arXiv2022

FaithDial: A Faithful Benchmark for Information-Seeking Dialogue

The goal of information-seeking dialogue is to respond to seeker queries with natural language utterances that are grounded on knowledge sources. However, dialogue systems often produce unsupported utterances, a phenomenon known as hallucination. To mitigate this behavior, we adopt a data-centric solution and create FaithDial, a new benchmark for hallucination-free dialogues, by editing hallucinated responses in the Wizard of Wikipedia (WoW) benchmark. We observe that FaithDial is more faithful than WoW while also maintaining engaging conversations. We show that FaithDial can serve as training signal for: i) a hallucination critic, which discriminates whether an utterance is faithful or not, and boosts the performance by 12.8 F1 score on the BEGIN benchmark compared to existing datasets for dialogue coherence; ii) high-quality dialogue generation. We benchmark a series of state-of-the-art models and propose an auxiliary contrastive objective that achieves the highest level of faithfulness and abstractiveness based on several automated metrics. Further, we find that the benefits of FaithDial generalize to zero-shot transfer on other datasets, such as CMU-Dog and TopicalChat. Finally, human evaluation reveals that responses generated by models trained on FaithDial are perceived as more interpretable, cooperative, and engaging.

cs.CL↗

arXiv2022

Evaluating Attribution in Dialogue Systems: The BEGIN Benchmark

Knowledge-grounded dialogue systems powered by large language models often generate responses that, while fluent, are not attributable to a relevant source of information. Progress towards models that do not exhibit this issue requires evaluation metrics that can quantify its prevalence. To this end, we introduce the Benchmark for Evaluation of Grounded INteraction (BEGIN), comprised of 12k dialogue turns generated by neural dialogue systems trained on three knowledge-grounded dialogue corpora. We collect human annotations assessing the extent to which the models' responses can be attributed to the given background information. We then use BEGIN to analyze eight evaluation metrics. We find that these metrics rely on spurious correlations, do not reliably distinguish attributable abstractive responses from unattributable ones, and perform substantially worse when the knowledge source is longer. Our findings underscore the need for more sophisticated and robust evaluation metrics for knowledge-grounded dialogue. We make BEGIN publicly available at https://github.com/google/BEGIN-dataset.

cs.CL↗

arXiv2022

On the Origin of Hallucinations in Conversational Models: Is it the Datasets or the Models?

Knowledge-grounded conversational models are known to suffer from producing factually invalid statements, a phenomenon commonly called hallucination. In this work, we investigate the underlying causes of this phenomenon: is hallucination due to the training data, or to the models? We conduct a comprehensive human study on both existing knowledge-grounded conversational benchmarks and several state-of-the-art models. Our study reveals that the standard benchmarks consist of >60% hallucinated responses, leading to models that not only hallucinate but even amplify hallucinations. Our findings raise important questions on the quality of existing datasets and models trained using them. We make our annotations publicly available for future research.

cs.CL↗

arXiv2021

Neural Path Hunter: Reducing Hallucination in Dialogue Systems via Path Grounding

Dialogue systems powered by large pre-trained language models (LM) exhibit an innate ability to deliver fluent and natural-looking responses. Despite their impressive generation performance, these models can often generate factually incorrect statements impeding their widespread adoption. In this paper, we focus on the task of improving the faithfulness -- and thus reduce hallucination -- of Neural Dialogue Systems to known facts supplied by a Knowledge Graph (KG). We propose Neural Path Hunter which follows a generate-then-refine strategy whereby a generated response is amended using the k-hop subgraph of a KG. Neural Path Hunter leverages a separate token-level fact critic to identify plausible sources of hallucination followed by a refinement stage consisting of a chain of two neural LM's that retrieves correct entities by crafting a query signal that is propagated over the k-hop subgraph. Our proposed model can easily be applied to any dialogue generated responses without retraining the model. We empirically validate our proposed approach on the OpenDialKG dataset against a suite of metrics and report a relative improvement of faithfulness over dialogue responses by 20.35% based on FeQA (Durmus et al., 2020).

cs.CL↗

arXiv2021

Decomposed Mutual Information Estimation for Contrastive Representation Learning

Recent contrastive representation learning methods rely on estimating mutual information (MI) between multiple views of an underlying context. E.g., we can derive multiple views of a given image by applying data augmentation, or we can split a sequence into views comprising the past and future of some step in the sequence. Contrastive lower bounds on MI are easy to optimize, but have a strong underestimation bias when estimating large amounts of MI. We propose decomposing the full MI estimation problem into a sum of smaller estimation problems by splitting one of the views into progressively more informed subviews and by applying the chain rule on MI between the decomposed views. This expression contains a sum of unconditional and conditional MI terms, each measuring modest chunks of the total MI, which facilitates approximation via contrastive bounds. To maximize the sum, we formulate a contrastive lower bound on the conditional MI which can be approximated efficiently. We refer to our general approach as Decomposed Estimation of Mutual Information (DEMI). We show that DEMI can capture a larger amount of MI than standard non-decomposed contrastive bounds in a synthetic setting, and learns better representations in a vision domain and for dialogue generation.

cs.LG↗

arXiv2020

Evaluating Coherence in Dialogue Systems using Entailment

Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and datasets. Some researchers resort to human judgment experimentation for assessing response quality, which is expensive, time consuming, and not scalable. Moreover, judges tend to evaluate a small number of dialogues, meaning that minor differences in evaluation configuration may lead to dissimilar results. In this paper, we present interpretable metrics for evaluating topic coherence by making use of distributed sentence representations. Furthermore, we introduce calculable approximations of human judgment based on conversational coherence by adopting state-of-the-art entailment techniques. Results show that our metrics can be used as a surrogate for human judgment, making it easy to evaluate dialogue systems on large-scale datasets and allowing an unbiased estimate for the quality of the responses.

cs.CL↗

arXiv2019

Augmenting Neural Response Generation with Context-Aware Topical Attention

Sequence-to-Sequence (Seq2Seq) models have witnessed a notable success in generating natural conversational exchanges. Notwithstanding the syntactically well-formed responses generated by these neural network models, they are prone to be acontextual, short and generic. In this work, we introduce a Topical Hierarchical Recurrent Encoder Decoder (THRED), a novel, fully data-driven, multi-turn response generation system intended to produce contextual and topic-aware responses. Our model is built upon the basic Seq2Seq model by augmenting it with a hierarchical joint attention mechanism that incorporates topical concepts and previous interactions into the response generation. To train our model, we provide a clean and high-quality conversational dataset mined from Reddit comments. We evaluate THRED on two novel automated metrics, dubbed Semantic Similarity and Response Echo Index, as well as with human evaluation. Our experiments demonstrate that the proposed model is able to generate more diverse and contextually relevant responses compared to the strong baselines.

cs.CL↗