Oliver Garrod | Searcharxiv

arXiv2025

Could AI Leapfrog the Web? Evidence from Teachers in Sierra Leone

Only 37% of sub-Saharan Africans use the internet, and those who do seldom rely on traditional web search. A major reason is that bandwidth is scarce and costly. We study whether an AI-powered WhatsApp chatbot can bridge this gap by analyzing 40,350 queries submitted by 529 Sierra Leonean teachers over 17 months. Each month, more teachers relied on AI than web search for teaching assistance. We compare the AI responses to the top results from google.com.sl, which mostly returns web pages formatted for foreign users: just 2% of pages originate in-country. Also, each web page consumes 3,107 times more bandwidth than an AI response on average. As a result, querying AI through WhatsApp is 98% less expensive than loading a web page, even including AI compute costs. In blinded evaluations, an independent sample of teachers rate AI responses as more relevant, helpful, and correct answers to queries than web search results. These findings suggest that AI can provide cost-effective access to information in low-connectivity environments.

cs.CY↗

arXiv2024

Are LLMs Useful in the Poorest Schools? TheTeacher.AI in Sierra Leone

Education systems in developing countries have few resources to serve large, poor populations. How might generative AI integrate into classrooms? This paper introduces an AI chatbot designed to assist teachers in Sierra Leone with professional development to improve their instruction. We describe initial findings from early implementation across 122 schools and 193 teachers, and analyze its use with qualitative observations and by analyzing queries. Teachers use the system for lesson planning, classroom management, and subject matter. Usage is sustained over the school year, and a subset of teachers use the system more regularly. We draw conclusions from these findings about how generative AI systems can be integrated into school systems in low income countries.

cs.CY↗