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Pınar Yolum

Publications and source records attributed to Pınar Yolum.

5 recordsLinked to original sources

"I Don't Know" -- Towards Appropriate Trust with Certainty-Aware Retrieval Augmented Generation

Achieving the right amount of trust in AI systems is important, but challenging. The problem is exacerbated with the rise of Large Language Models (LLMs) as they provide human-level communication capabilities, but potentially hallucinate in the content that they generate. Moreover, they express over-confidence in their answers, making it difficult for users to judge their truthfulness. An important human value that users seek is benevolence, which can be met by LLM's self-reflection leading to reliable and honest answers. Accordingly, this paper proposes conveying appropriate levels of self-reflected certainty to build appropriate trust. Our contributions are twofold: 1) We develop CERTA (Certainty Enhanced RAG for Trustworthy Answers), a specialized Retrieval Augmented Generation (RAG) system that incorporates the relevance between question, context, and answer to reflect its uncertainty in answering questions; 2) We create the Certainty Benchmark with 90 question-context pairs of non-objective questions, divided over four categories (factuality, preference, sycophancy, morality) and three types of contexts (relevant, incomplete, irrelevant). We run experiments with a baseline RAG system and three CERTA settings using two LLMs. Our evaluations indicate that CERTA helps identify answers that are uncertain, decreases the cases of over-agreeing, and provides cautious behavior when prompted for moral judgments.

cs.IR↗

Analyzing Privacy Dynamics within Groups using Gamified Auctions

Online shared content, such as group pictures, often contains information about multiple users. Developing technical solutions to manage the privacy of such "co-owned" content is challenging because each co-owner may have different preferences. Recent technical approaches advocate group-decision mechanisms, including auctions, to decide as how best to resolve these differences. However, it is not clear if users would participate in such mechanisms and if they do, whether they would act altruistically. Understanding the privacy dynamics is crucial to develop effective mechanisms for privacy-respecting collaborative systems. Accordingly, this work develops RESOLVE, a privacy auction game to understand the sharing behavior of users in groups. Our results of users' playing the game show that i) the users' understanding of individual vs. group privacy differs significantly; ii) often users fight for their preferences even at the cost of others' privacy; and iii) at times users collaborate to fight for the privacy of others.

cs.HC↗

PEAK: Explainable Privacy Assistant through Automated Knowledge Extraction

In the realm of online privacy, privacy assistants play a pivotal role in empowering users to manage their privacy effectively. Although recent studies have shown promising progress in tackling tasks such as privacy violation detection and personalized privacy recommendations, a crucial aspect for widespread user adoption is the capability of these systems to provide explanations for their decision-making processes. This paper presents a privacy assistant for generating explanations for privacy decisions. The privacy assistant focuses on discovering latent topics, identifying explanation categories, establishing explanation schemes, and generating automated explanations. The generated explanations can be used by users to understand the recommendations of the privacy assistant. Our user study of real-world privacy dataset of images shows that users find the generated explanations useful and easy to understand. Additionally, the generated explanations can be used by privacy assistants themselves to improve their decision-making. We show how this can be realized by incorporating the generated explanations into a state-of-the-art privacy assistant.

cs.AI↗

PACCART: Reinforcing Trust in Multiuser Privacy Agreement Systems

Collaborative systems, such as Online Social Networks and the Internet of Things, enable users to share privacy sensitive content. Content in these systems is often co-owned by multiple users with different privacy expectations, leading to possible multiuser privacy conflicts. In order to resolve these conflicts, various agreement mechanisms have been designed and agents that could participate in such mechanisms have been proposed. However, research shows that users hesitate to use software tools for managing their privacy. To remedy this, we argue that users should be supported by trustworthy agents that adhere to the following criteria: (i) concealment of privacy preferences, such that only necessary information is shared with others, (ii) equity of treatment, such that different kinds of users are supported equally, (iii) collaboration of users, such that a group of users can support each other in agreement and (iv) explainability of actions, such that users know why certain information about them was shared to reach a decision. Accordingly, this paper proposes PACCART, an open-source agent that satisfies these criteria. Our experiments over simulations and user study indicate that PACCART increases user trust significantly.

cs.CR↗

Uncertainty-aware Personal Assistant for Making Personalized Privacy Decisions

Many software systems, such as online social networks enable users to share information about themselves. While the action of sharing is simple, it requires an elaborate thought process on privacy: what to share, with whom to share, and for what purposes. Thinking about these for each piece of content to be shared is tedious. Recent approaches to tackle this problem build personal assistants that can help users by learning what is private over time and recommending privacy labels such as private or public to individual content that a user considers sharing. However, privacy is inherently ambiguous and highly personal. Existing approaches to recommend privacy decisions do not address these aspects of privacy sufficiently. Ideally, a personal assistant should be able to adjust its recommendation based on a given user, considering that user's privacy understanding. Moreover, the personal assistant should be able to assess when its recommendation would be uncertain and let the user make the decision on her own. Accordingly, this paper proposes a personal assistant that uses evidential deep learning to classify content based on its privacy label. An important characteristic of the personal assistant is that it can model its uncertainty in its decisions explicitly, determine that it does not know the answer, and delegate from making a recommendation when its uncertainty is high. By factoring in the user's own understanding of privacy, such as risk factors or own labels, the personal assistant can personalize its recommendations per user. We evaluate our proposed personal assistant using a well-known data set. Our results show that our personal assistant can accurately identify uncertain cases, personalize them to its user's needs, and thus helps users preserve their privacy well.

cs.AI↗