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Patrick Kyllonen

Publications and source records attributed to Patrick Kyllonen.

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Automated Coding of Communication Data Using ChatGPT: Consistency Across Subgroups

Assessing communication and collaboration at scale depends on a labor-intensive task of coding communication data into categories according to different frameworks. Prior research has established that ChatGPT can be directly instructed with coding rubrics to code the communication data and achieves accuracy comparable to human raters. However, whether the coding from ChatGPT or similar AI technology perform consistently across different demographic groups, such as gender and race, remains unclear. To address this gap, we introduce three checks for evaluating subgroup consistency in LLM-based coding by adapting an existing framework from the automated scoring literature. Using a typical collaborative problem-solving coding framework and data from three types of collaborative tasks, we examine ChatGPT-based coding performance across gender and racial/ethnic groups. Our results show that ChatGPT-based coding perform consistently in the same way as human raters across gender or racial/ethnic groups, demonstrating the possibility of its use in large-scale assessments of collaboration and communication.

cs.CL

A Community-driven vision for a new Knowledge Resource for AI

The long-standing goal of creating a comprehensive, multi-purpose knowledge resource, reminiscent of the 1984 Cyc project, still persists in AI. Despite the success of knowledge resources like WordNet, ConceptNet, Wolfram|Alpha and other commercial knowledge graphs, verifiable, general-purpose widely available sources of knowledge remain a critical deficiency in AI infrastructure. Large language models struggle due to knowledge gaps; robotic planning lacks necessary world knowledge; and the detection of factually false information relies heavily on human expertise. What kind of knowledge resource is most needed in AI today? How can modern technology shape its development and evaluation? A recent AAAI workshop gathered over 50 researchers to explore these questions. This paper synthesizes our findings and outlines a community-driven vision for a new knowledge infrastructure. In addition to leveraging contemporary advances in knowledge representation and reasoning, one promising idea is to build an open engineering framework to exploit knowledge modules effectively within the context of practical applications. Such a framework should include sets of conventions and social structures that are adopted by contributors.

cs.AI

Automated Coding of Communications in Collaborative Problem-solving Tasks Using ChatGPT

Collaborative problem solving (CPS) is widely recognized as a critical 21st-century skill. Assessing CPS depends heavily on coding the communication data using a construct-relevant framework, and this process has long been a major bottleneck to scaling up such assessments. Based on five datasets and two coding frameworks, we demonstrate that ChatGPT can code communication data to a satisfactory level, though performance varies across ChatGPT models, and depends on the coding framework and task characteristics. Interestingly, newer reasoning-focused models such as GPT-o1-mini and GPT-o3-mini do not necessarily yield better coding results. Additionally, we show that refining prompts based on feedback from miscoded cases can improve coding accuracy in some instances, though the effectiveness of this approach is not consistent across all tasks. These findings offer practical guidance for researchers and practitioners in developing scalable, efficient methods to analyze communication data in support of 21st-century skill assessment.

cs.HC