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Pavan Kapanipathi

Publications and source records attributed to Pavan Kapanipathi.

39 records · Page 3Linked to original sources

High-Fidelity Vector Space Models of Structured Data

Machine learning systems regularly deal with structured data in real-world applications. Unfortunately, such data has been difficult to faithfully represent in a way that most machine learning techniques would expect, i.e. as a real-valued vector of a fixed, pre-specified size. In this work, we introduce a novel approach that compiles structured data into a satisfiability problem which has in its set of solutions at least (and often only) the input data. The satisfiability problem is constructed from constraints which are generated automatically a priori from a given signature, thus trivially allowing for a bag-of-words-esque vector representation of the input to be constructed. The method is demonstrated in two areas, automated reasoning and natural language processing, where it is shown to produce vector representations of natural-language sentences and first-order logic clauses that can be precisely translated back to their original, structured input forms.

cs.AI↗

Improving Natural Language Inference Using External Knowledge in the Science Questions Domain

Natural Language Inference (NLI) is fundamental to many Natural Language Processing (NLP) applications including semantic search and question answering. The NLI problem has gained significant attention thanks to the release of large scale, challenging datasets. Present approaches to the problem largely focus on learning-based methods that use only textual information in order to classify whether a given premise entails, contradicts, or is neutral with respect to a given hypothesis. Surprisingly, the use of methods based on structured knowledge -- a central topic in artificial intelligence -- has not received much attention vis-a-vis the NLI problem. While there are many open knowledge bases that contain various types of reasoning information, their use for NLI has not been well explored. To address this, we present a combination of techniques that harness knowledge graphs to improve performance on the NLI problem in the science questions domain. We present the results of applying our techniques on text, graph, and text-to-graph based models, and discuss implications for the use of external knowledge in solving the NLI problem. Our model achieves the new state-of-the-art performance on the NLI problem over the SciTail science questions dataset.

cs.AI↗

A Measure for Dialog Complexity and its Application in Streamlining Service Operations

Dialog is a natural modality for interaction between customers and businesses in the service industry. As customers call up the service provider, their interactions may be routine or extraordinary. We believe that these interactions, when seen as dialogs, can be analyzed to obtain a better understanding of customer needs and how to efficiently address them. We introduce the idea of a dialog complexity measure to characterize multi-party interactions, propose a general data-driven method to calculate it, use it to discover insights in public and enterprise dialog datasets, and demonstrate its beneficial usage in facilitating better handling of customer requests and evaluating service agents.

cs.CL↗