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Philip J. Guo

Publications and source records attributed to Philip J. Guo.

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Beyond the Desk: Barriers and Future Opportunities for AI to Assist Scientists in Embodied Physical Tasks

More scientists are now using AI, but prior studies have examined only how they use it 'at the desk' for computer-based work. However, given that scientific work often happens 'beyond the desk' at lab and field sites, we conducted the first study of how scientific practitioners use AI for embodied physical tasks. We interviewed 12 scientific practitioners doing hands-on lab and fieldwork in domains like nuclear fusion, primate cognition, and biochemistry, and found three barriers to AI adoption in these settings: 1) experimental setups are too high-stakes to risk AI errors, 2) constrained environments make it hard to use AI, and 3) AI cannot match the tacit knowledge of humans. Participants then developed speculative designs for future AI assistants to 1) monitor task status, 2) organize lab-wide knowledge, 3) monitor scientists' health, 4) do field scouting, 5) do hands-on chores. Our findings point toward AI as background infrastructure to support physical work rather than replacing human expertise.

cs.HC

"Bespoke Bots": Diverse Instructor Needs for Customizing Generative AI Classroom Chatbots

Instructors are increasingly experimenting with AI chatbots for classroom support. To investigate how instructors adapt chatbots to their own contexts, we first analyzed existing resources that provide prompts for educational purposes. We identified ten common categories of customization, such as persona, guardrails, and personalization. We then conducted interviews with ten university STEM instructors and asked them to card-sort the categories into priorities. We found that instructors consistently prioritized the ability to customize chatbot behavior to align with course materials and pedagogical strategies and de-prioritized customizing persona/tone. However, their prioritization of other categories varied significantly by course size, discipline, and teaching style, even across courses taught by the same individual, highlighting that no single design can meet all contexts. These findings suggest that modular AI chatbots may provide a promising path forward. We offer design implications for educational developers building the next generation of customizable classroom AI systems.

cs.CY

Orienting, Framing, Bridging, Magic, and Counseling: How Data Scientists Navigate the Outer Loop of Client Collaborations in Industry and Academia

Data scientists often collaborate with clients to analyze data to meet a client's needs. What does the end-to-end workflow of a data scientist's collaboration with clients look like throughout the lifetime of a project? To investigate this question, we interviewed ten data scientists (5 female, 4 male, 1 non-binary) in diverse roles across industry and academia. We discovered that they work with clients in a six-stage outer-loop workflow, which involves 1) laying groundwork by building trust before a project begins, 2) orienting to the constraints of the client's environment, 3) collaboratively framing the problem, 4) bridging the gap between data science and domain expertise, 5) the inner loop of technical data analysis work, 6) counseling to help clients emotionally cope with analysis results. This novel outer-loop workflow contributes to CSCW by expanding the notion of what collaboration means in data science beyond the widely-known inner-loop technical workflow stages of acquiring, cleaning, analyzing, modeling, and visualizing data. We conclude by discussing the implications of our findings for data science education, parallels to design work, and unmet needs for tool development.

cs.HC