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Pranav Narayanan Venkit

Publications and source records attributed to Pranav Narayanan Venkit.

31 records · Page 2Linked to original sources

An Audit on the Perspectives and Challenges of Hallucinations in NLP

We audit how hallucination in large language models (LLMs) is characterized in peer-reviewed literature, using a critical examination of 103 publications across NLP research. Through the examination of the literature, we identify a lack of agreement with the term `hallucination' in the field of NLP. Additionally, to compliment our audit, we conduct a survey with 171 practitioners from the field of NLP and AI to capture varying perspectives on hallucination. Our analysis calls for the necessity of explicit definitions and frameworks outlining hallucination within NLP, highlighting potential challenges, and our survey inputs provide a thematic understanding of the influence and ramifications of hallucination in society.

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Sociodemographic Bias in Language Models: A Survey and Forward Path

Sociodemographic bias in language models (LMs) has the potential for harm when deployed in real-world settings. This paper presents a comprehensive survey of the past decade of research on sociodemographic bias in LMs, organized into a typology that facilitates examining the different aims: types of bias, quantifying bias, and debiasing techniques. We track the evolution of the latter two questions, then identify current trends and their limitations, as well as emerging techniques. To guide future research towards more effective and reliable solutions, and to help authors situate their work within this broad landscape, we conclude with a checklist of open questions.

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CALM : A Multi-task Benchmark for Comprehensive Assessment of Language Model Bias

As language models (LMs) become increasingly powerful and widely used, it is important to quantify them for sociodemographic bias with potential for harm. Prior measures of bias are sensitive to perturbations in the templates designed to compare performance across social groups, due to factors such as low diversity or limited number of templates. Also, most previous work considers only one NLP task. We introduce Comprehensive Assessment of Language Models (CALM) for robust measurement of two types of universally relevant sociodemographic bias, gender and race. CALM integrates sixteen datasets for question-answering, sentiment analysis and natural language inference. Examples from each dataset are filtered to produce 224 templates with high diversity (e.g., length, vocabulary). We assemble 50 highly frequent person names for each of seven distinct demographic groups to generate 78,400 prompts covering the three NLP tasks. Our empirical evaluation shows that CALM bias scores are more robust and far less sensitive than previous bias measurements to perturbations in the templates, such as synonym substitution, or to random subset selection of templates. We apply CALM to 20 large language models, and find that for 2 language model series, larger parameter models tend to be more biased than smaller ones. The T0 series is the least biased model families, of the 20 LLMs investigated here. The code is available at https://github.com/vipulgupta1011/CALM.

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Do Generative AI Models Output Harm while Representing Non-Western Cultures: Evidence from A Community-Centered Approach

Our research investigates the impact of Generative Artificial Intelligence (GAI) models, specifically text-to-image generators (T2Is), on the representation of non-Western cultures, with a focus on Indian contexts. Despite the transformative potential of T2Is in content creation, concerns have arisen regarding biases that may lead to misrepresentations and marginalizations. Through a community-centered approach and grounded theory analysis of 5 focus groups from diverse Indian subcultures, we explore how T2I outputs to English prompts depict Indian culture and its subcultures, uncovering novel representational harms such as exoticism and cultural misappropriation. These findings highlight the urgent need for inclusive and culturally sensitive T2I systems. We propose design guidelines informed by a sociotechnical perspective, aiming to address these issues and contribute to the development of more equitable and representative GAI technologies globally. Our work also underscores the necessity of adopting a community-centered approach to comprehend the sociotechnical dynamics of these models, complementing existing work in this space while identifying and addressing the potential negative repercussions and harms that may arise when these models are deployed on a global scale.

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Race and Privacy in Broadcast Police Communications

Radios are essential for the operations of modern police departments, and they function as both a collaborative communication technology and a sociotechnical system. However, little prior research has examined their usage or their connections to individual privacy and the role of race in policing, two growing topics of concern in the US. As a case study, we examine the Chicago Police Department's (CPD's) use of broadcast police communications (BPC) to coordinate the activity of law enforcement officers (LEOs) in the city. From a recently assembled archive of 80,775 hours of BPC associated with CPD operations, we analyze text transcripts of radio transmissions broadcast 9:00 AM to 5:00 PM on August 10th, 2018 in one majority Black, one majority white, and one majority Hispanic area of the city (24 hours of audio) to explore three research questions: (1) Do BPC reflect reported racial disparities in policing? (2) How and when is gender, race/ethnicity, and age mentioned in BPC? (3) To what extent do BPC include sensitive information, and who is put at most risk by this practice? (4) To what extent can large language models (LLMs) heighten this risk? We explore the vocabulary and speech acts used by police in BPC, comparing mentions of personal characteristics to local demographics, the personal information shared over BPC, and the privacy concerns that it poses. Analysis indicates (a) policing professionals in the city of Chicago exhibit disproportionate attention to Black members of the public regardless of context, (b) sociodemographic characteristics like gender, race/ethnicity, and age are primarily mentioned in BPC about event information, and (c) disproportionate attention introduces disproportionate privacy risks for Black members of the public.

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The Unappreciated Role of Intent in Algorithmic Moderation of Social Media Content

As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to developing language models that can detect various types of online abuse, e.g., hate speech, cyberbullying. However, there exists a notable disconnect between platform policies, which often consider the author's intention as a criterion for content moderation, and the current capabilities of detection models, which typically lack efforts to capture intent. This paper examines the role of intent in content moderation systems. We review state of the art detection models and benchmark training datasets for online abuse to assess their awareness and ability to capture intent. We propose strategic changes to the design and development of automated detection and moderation systems to improve alignment with ethical and policy conceptualizations of abuse.

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From Melting Pots to Misrepresentations: Exploring Harms in Generative AI

With the widespread adoption of advanced generative models such as Gemini and GPT, there has been a notable increase in the incorporation of such models into sociotechnical systems, categorized under AI-as-a-Service (AIaaS). Despite their versatility across diverse sectors, concerns persist regarding discriminatory tendencies within these models, particularly favoring selected `majority' demographics across various sociodemographic dimensions. Despite widespread calls for diversification of media representations, marginalized racial and ethnic groups continue to face persistent distortion, stereotyping, and neglect within the AIaaS context. In this work, we provide a critical summary of the state of research in the context of social harms to lead the conversation to focus on their implications. We also present open-ended research questions, guided by our discussion, to help define future research pathways.

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The Sentiment Problem: A Critical Survey towards Deconstructing Sentiment Analysis

We conduct an inquiry into the sociotechnical aspects of sentiment analysis (SA) by critically examining 189 peer-reviewed papers on their applications, models, and datasets. Our investigation stems from the recognition that SA has become an integral component of diverse sociotechnical systems, exerting influence on both social and technical users. By delving into sociological and technological literature on sentiment, we unveil distinct conceptualizations of this term in domains such as finance, government, and medicine. Our study exposes a lack of explicit definitions and frameworks for characterizing sentiment, resulting in potential challenges and biases. To tackle this issue, we propose an ethics sheet encompassing critical inquiries to guide practitioners in ensuring equitable utilization of SA. Our findings underscore the significance of adopting an interdisciplinary approach to defining sentiment in SA and offer a pragmatic solution for its implementation.

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Towards a Holistic Approach: Understanding Sociodemographic Biases in NLP Models using an Interdisciplinary Lens

The rapid growth in the usage and applications of Natural Language Processing (NLP) in various sociotechnical solutions has highlighted the need for a comprehensive understanding of bias and its impact on society. While research on bias in NLP has expanded, several challenges persist that require attention. These include the limited focus on sociodemographic biases beyond race and gender, the narrow scope of analysis predominantly centered on models, and the technocentric implementation approaches. This paper addresses these challenges and advocates for a more interdisciplinary approach to understanding bias in NLP. The work is structured into three facets, each exploring a specific aspect of bias in NLP.

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Unmasking Nationality Bias: A Study of Human Perception of Nationalities in AI-Generated Articles

We investigate the potential for nationality biases in natural language processing (NLP) models using human evaluation methods. Biased NLP models can perpetuate stereotypes and lead to algorithmic discrimination, posing a significant challenge to the fairness and justice of AI systems. Our study employs a two-step mixed-methods approach that includes both quantitative and qualitative analysis to identify and understand the impact of nationality bias in a text generation model. Through our human-centered quantitative analysis, we measure the extent of nationality bias in articles generated by AI sources. We then conduct open-ended interviews with participants, performing qualitative coding and thematic analysis to understand the implications of these biases on human readers. Our findings reveal that biased NLP models tend to replicate and amplify existing societal biases, which can translate to harm if used in a sociotechnical setting. The qualitative analysis from our interviews offers insights into the experience readers have when encountering such articles, highlighting the potential to shift a reader's perception of a country. These findings emphasize the critical role of public perception in shaping AI's impact on society and the need to correct biases in AI systems.

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Automated Ableism: An Exploration of Explicit Disability Biases in Sentiment and Toxicity Analysis Models

We analyze sentiment analysis and toxicity detection models to detect the presence of explicit bias against people with disability (PWD). We employ the bias identification framework of Perturbation Sensitivity Analysis to examine conversations related to PWD on social media platforms, specifically Twitter and Reddit, in order to gain insight into how disability bias is disseminated in real-world social settings. We then create the \textit{Bias Identification Test in Sentiment} (BITS) corpus to quantify explicit disability bias in any sentiment analysis and toxicity detection models. Our study utilizes BITS to uncover significant biases in four open AIaaS (AI as a Service) sentiment analysis tools, namely TextBlob, VADER, Google Cloud Natural Language API, DistilBERT and two toxicity detection models, namely two versions of Toxic-BERT. Our findings indicate that all of these models exhibit statistically significant explicit bias against PWD.

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Nationality Bias in Text Generation

Little attention is placed on analyzing nationality bias in language models, especially when nationality is highly used as a factor in increasing the performance of social NLP models. This paper examines how a text generation model, GPT-2, accentuates pre-existing societal biases about country-based demonyms. We generate stories using GPT-2 for various nationalities and use sensitivity analysis to explore how the number of internet users and the country's economic status impacts the sentiment of the stories. To reduce the propagation of biases through large language models (LLM), we explore the debiasing method of adversarial triggering. Our results show that GPT-2 demonstrates significant bias against countries with lower internet users, and adversarial triggering effectively reduces the same.

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Identification of Bias Against People with Disabilities in Sentiment Analysis and Toxicity Detection Models

Sociodemographic biases are a common problem for natural language processing, affecting the fairness and integrity of its applications. Within sentiment analysis, these biases may undermine sentiment predictions for texts that mention personal attributes that unbiased human readers would consider neutral. Such discrimination can have great consequences in the applications of sentiment analysis both in the public and private sectors. For example, incorrect inferences in applications like online abuse and opinion analysis in social media platforms can lead to unwanted ramifications, such as wrongful censoring, towards certain populations. In this paper, we address the discrimination against people with disabilities, PWD, done by sentiment analysis and toxicity classification models. We provide an examination of sentiment and toxicity analysis models to understand in detail how they discriminate PWD. We present the Bias Identification Test in Sentiments (BITS), a corpus of 1,126 sentences designed to probe sentiment analysis models for biases in disability. We use this corpus to demonstrate statistically significant biases in four widely used sentiment analysis tools (TextBlob, VADER, Google Cloud Natural Language API and DistilBERT) and two toxicity analysis models trained to predict toxic comments on Jigsaw challenges (Toxic comment classification and Unintended Bias in Toxic comments). The results show that all exhibit strong negative biases on sentences that mention disability. We publicly release BITS Corpus for others to identify potential biases against disability in any sentiment analysis tools and also to update the corpus to be used as a test for other sociodemographic variables as well.

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