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Rahaf Alharbi

Publications and source records attributed to Rahaf Alharbi.

4 recordsLinked to original sources

ProgramAlly: Creating Custom Visual Access Programs via Multi-Modal End-User Programming

Existing visual assistive technologies are built for simple and common use cases, and have few avenues for blind people to customize their functionalities. Drawing from prior work on DIY assistive technology, this paper investigates end-user programming as a means for users to create and customize visual access programs to meet their unique needs. We introduce ProgramAlly, a system for creating custom filters for visual information, e.g., 'find NUMBER on BUS', leveraging three end-user programming approaches: block programming, natural language, and programming by example. To implement ProgramAlly, we designed a representation of visual filtering tasks based on scenarios encountered by blind people, and integrated a set of on-device and cloud models for generating and running these programs. In user studies with 12 blind adults, we found that participants preferred different programming modalities depending on the task, and envisioned using visual access programs to address unique accessibility challenges that are otherwise difficult with existing applications. Through ProgramAlly, we present an exploration of how blind end-users can create visual access programs to customize and control their experiences.

cs.HC

Misfitting With AI: How Blind People Verify and Contest AI Errors

Blind people use artificial intelligence-enabled visual assistance technologies (AI VAT) to gain visual access in their everyday lives, but these technologies are embedded with errors that may be difficult to verify non-visually. Previous studies have primarily explored sighted users' understanding of AI output and created vision-dependent explainable AI (XAI) features. We extend this body of literature by conducting an in-depth qualitative study with 26 blind people to understand their verification experiences and preferences. We begin by describing errors blind people encounter, highlighting how AI VAT fails to support complex document layouts, diverse languages, and cultural artifacts. We then illuminate how blind people make sense of AI through experimenting with AI VAT, employing non-visual skills, strategically including sighted people, and cross-referencing with other devices. Participants provided detailed opportunities for designing accessible XAI, such as affordances to support contestation. Informed by disability studies framework of misfitting and fitting, we unpacked harmful assumptions with AI VAT, underscoring the importance of celebrating disabled ways of knowing. Lastly, we offer practical takeaways for Responsible AI practice to push the field of accessible XAI forward.

cs.HC

Women's Perspectives on Harm and Justice after Online Harassment

Social media platforms aspire to create online experiences where users can participate safely and equitably. However, women around the world experience widespread online harassment, including insults, stalking, aggression, threats, and non-consensual sharing of sexual photos. This article describes women's perceptions of harm associated with online harassment and preferred platform responses to that harm. We conducted a survey in 14 geographic regions around the world (N = 3,993), focusing on regions whose perspectives have been insufficiently elevated in social media governance decisions (e.g. Mongolia, Cameroon). {Results show} that, on average, women perceive greater harm associated with online harassment than men, especially for non-consensual image sharing. Women also prefer most platform responses compared to men, especially removing content and banning users; however, women are less favorable towards payment as a response. Addressing global gender-based violence online requires understanding how women experience online harms and how they wish for it to be addressed. This is especially important given that the people who build and govern technology are not typically those who are most likely to experience online harms.

cs.HC

Definition drives design: Disability models and mechanisms of bias in AI technologies

The increasing deployment of artificial intelligence (AI) tools to inform decision making across diverse areas including healthcare, employment, social benefits, and government policy, presents a serious risk for disabled people, who have been shown to face bias in AI implementations. While there has been significant work on analysing and mitigating algorithmic bias, the broader mechanisms of how bias emerges in AI applications are not well understood, hampering efforts to address bias where it begins. In this article, we illustrate how bias in AI-assisted decision making can arise from a range of specific design decisions, each of which may seem self-contained and non-biasing when considered separately. These design decisions include basic problem formulation, the data chosen for analysis, the use the AI technology is put to, and operational design elements in addition to the core algorithmic design. We draw on three historical models of disability common to different decision-making settings to demonstrate how differences in the definition of disability can lead to highly distinct decisions on each of these aspects of design, leading in turn to AI technologies with a variety of biases and downstream effects. We further show that the potential harms arising from inappropriate definitions of disability in fundamental design stages are further amplified by a lack of transparency and disabled participation throughout the AI design process. Our analysis provides a framework for critically examining AI technologies in decision-making contexts and guiding the development of a design praxis for disability-related AI analytics. We put forth this article to provide key questions to facilitate disability-led design and participatory development to produce more fair and equitable AI technologies in disability-related contexts.

cs.AI