arXiv subjects

Rob Procter

Publications and source records attributed to Rob Procter.

At least 19 recordsLinked to original sources

arXiv2026

The Alignment Bottleneck in Decomposition-Based Claim Verification

Structured claim decomposition is often proposed as a solution for verifying complex, multi-faceted claims, yet empirical results have been inconsistent. We argue that these inconsistencies stem from two overlooked bottlenecks: evidence alignment and sub-claim error profiles. To better understand these factors, we introduce a new dataset of real-world complex claims, featuring temporally bounded evidence and human-annotated sub-claim evidence spans. We evaluate decomposition under two evidence alignment setups: Sub-claim Aligned Evidence (SAE) and Repeated Claim-level Evidence (SRE). Our results reveal that decomposition brings significant performance improvement only when evidence is granular and strictly aligned. By contrast, standard setups that rely on repeated claim-level evidence (SRE) fail to improve and often degrade performance as shown across different datasets and domains (PHEMEPlus, MMM-Fact, COVID-Fact). Furthermore, we demonstrate that in the presence of noisy sub-claim labels, the nature of the error ends up determining downstream robustness. We find that conservative "abstention" significantly reduces error propagation compared to aggressive but incorrect predictions. These findings suggest that future claim decomposition frameworks must prioritize precise evidence synthesis and calibrate the label bias of sub-claim verification models.

cs.CL↗

arXiv2025

Trustworthy AI: UK Air Traffic Control Revisited

Exploring the socio-technical challenges confronting the adoption of AI in organisational settings is something that has so far been largely absent from the related literature. In particular, research into requirements for trustworthy AI typically overlooks how people deal with the problems of trust in the tools that they use as part of their everyday work practices. This article presents some findings from an ongoing ethnographic study of how current tools are used in air traffic control work and what it reveals about requirements for trustworthy AI in air traffic control and other safety-critical application domains.

cs.CY↗

arXiv2025

A Novel, Human-in-the-Loop Computational Grounded Theory Framework for Big Social Data

The availability of big data has significantly influenced the possibilities and methodological choices for conducting large-scale behavioural and social science research. In the context of qualitative data analysis, a major challenge is that conventional methods require intensive manual labour and are often impractical to apply to large datasets. One effective way to address this issue is by integrating emerging computational methods to overcome scalability limitations. However, a critical concern for researchers is the trustworthiness of results when Machine Learning (ML) and Natural Language Processing (NLP) tools are used to analyse such data. We argue that confidence in the credibility and robustness of results depends on adopting a 'human-in-the-loop' methodology that is able to provide researchers with control over the analytical process, while retaining the benefits of using ML and NLP. With this in mind, we propose a novel methodological framework for Computational Grounded Theory (CGT) that supports the analysis of large qualitative datasets, while maintaining the rigour of established Grounded Theory (GT) methodologies. To illustrate the framework's value, we present the results of testing it on a dataset collected from Reddit in a study aimed at understanding tutors' experiences in the gig economy.

cs.HC↗

arXiv2024

Machine Learning Information Retrieval and Summarisation to Support Systematic Review on Outcomes Based Contracting

As academic literature proliferates, traditional review methods are increasingly challenged by the sheer volume and diversity of available research. This article presents a study that aims to address these challenges by enhancing the efficiency and scope of systematic reviews in the social sciences through advanced machine learning (ML) and natural language processing (NLP) tools. In particular, we focus on automating stages within the systematic reviewing process that are time-intensive and repetitive for human annotators and which lend themselves to immediate scalability through tools such as information retrieval and summarisation guided by expert advice. The article concludes with a summary of lessons learnt regarding the integrated approach towards systematic reviews and future directions for improvement, including explainability.

cs.CL↗

arXiv2024

SyROCCo: Enhancing Systematic Reviews using Machine Learning

The sheer number of research outputs published every year makes systematic reviewing increasingly time- and resource-intensive. This paper explores the use of machine learning techniques to help navigate the systematic review process. ML has previously been used to reliably 'screen' articles for review - that is, identify relevant articles based on reviewers' inclusion criteria. The application of ML techniques to subsequent stages of a review, however, such as data extraction and evidence mapping, is in its infancy. We therefore set out to develop a series of tools that would assist in the profiling and analysis of 1,952 publications on the theme of 'outcomes-based contracting'. Tools were developed for the following tasks: assign publications into 'policy area' categories; identify and extract key information for evidence mapping, such as organisations, laws, and geographical information; connect the evidence base to an existing dataset on the same topic; and identify subgroups of articles that may share thematic content. An interactive tool using these techniques and a public dataset with their outputs have been released. Our results demonstrate the utility of ML techniques to enhance evidence accessibility and analysis within the systematic review processes. These efforts show promise in potentially yielding substantial efficiencies for future systematic reviewing and for broadening their analytical scope. Our work suggests that there may be implications for the ease with which policymakers and practitioners can access evidence. While ML techniques seem poised to play a significant role in bridging the gap between research and policy by offering innovative ways of gathering, accessing, and analysing data from systematic reviews, we also highlight their current limitations and the need to exercise caution in their application, particularly given the potential for errors and biases.

cs.CL↗

arXiv2024

Multi-Layer Ranking with Large Language Models for News Source Recommendation

To seek reliable information sources for news events, we introduce a novel task of expert recommendation, which aims to identify trustworthy sources based on their previously quoted statements. To achieve this, we built a novel dataset, called NewsQuote, consisting of 23,571 quote-speaker pairs sourced from a collection of news articles. We formulate the recommendation task as the retrieval of experts based on their likelihood of being associated with a given query. We also propose a multi-layer ranking framework employing Large Language Models to improve the recommendation performance. Our results show that employing an in-context learning based LLM ranker and a multi-layer ranking-based filter significantly improve both the predictive quality and behavioural quality of the recommender system.

cs.IR↗

arXiv2024

Generating Zero-shot Abstractive Explanations for Rumour Verification

The task of rumour verification in social media concerns assessing the veracity of a claim on the basis of conversation threads that result from it. While previous work has focused on predicting a veracity label, here we reformulate the task to generate model-centric free-text explanations of a rumour's veracity. The approach is model agnostic in that it generalises to any model. Here we propose a novel GNN-based rumour verification model. We follow a zero-shot approach by first applying post-hoc explainability methods to score the most important posts within a thread and then we use these posts to generate informative explanations using opinion-guided summarisation. To evaluate the informativeness of the explanatory summaries, we exploit the few-shot learning capabilities of a large language model (LLM). Our experiments show that LLMs can have similar agreement to humans in evaluating summaries. Importantly, we show explanatory abstractive summaries are more informative and better reflect the predicted rumour veracity than just using the highest ranking posts in the thread.

cs.CL↗

arXiv2023

CWTM: Leveraging Contextualized Word Embeddings from BERT for Neural Topic Modeling

Most existing topic models rely on bag-of-words (BOW) representation, which limits their ability to capture word order information and leads to challenges with out-of-vocabulary (OOV) words in new documents. Contextualized word embeddings, however, show superiority in word sense disambiguation and effectively address the OOV issue. In this work, we introduce a novel neural topic model called the Contextlized Word Topic Model (CWTM), which integrates contextualized word embeddings from BERT. The model is capable of learning the topic vector of a document without BOW information. In addition, it can also derive the topic vectors for individual words within a document based on their contextualized word embeddings. Experiments across various datasets show that CWTM generates more coherent and meaningful topics compared to existing topic models, while also accommodating unseen words in newly encountered documents.

cs.CL↗

arXiv2023

NewsQuote: A Dataset Built on Quote Extraction and Attribution for Expert Recommendation in Fact-Checking

To enhance the ability to find credible evidence in news articles, we propose a novel task of expert recommendation, which aims to identify trustworthy experts on a specific news topic. To achieve the aim, we describe the construction of a novel NewsQuote dataset consisting of 24,031 quote-speaker pairs that appeared on a COVID-19 news corpus. We demonstrate an automatic pipeline for speaker and quote extraction via a BERT-based Question Answering model. Then, we formulate expert recommendations as document retrieval task by retrieving relevant quotes first as an intermediate step for expert identification, and expert retrieval by directly retrieving sources based on the probability of a query conditional on a candidate expert. Experimental results on NewsQuote show that document retrieval is more effective in identifying relevant experts for a given news topic compared to expert retrieval

cs.IR↗

arXiv2023

Some Observations on Fact-Checking Work with Implications for Computational Support

Social media and user-generated content (UGC) have become increasingly important features of journalistic work in a number of different ways. However, the growth of misinformation means that news organisations have had devote more and more resources to determining its veracity and to publishing corrections if it is found to be misleading. In this work, we present the results of interviews with eight members of fact-checking teams from two organisations. Team members described their fact-checking processes and the challenges they currently face in completing a fact-check in a robust and timely way. The former reveals, inter alia, significant differences in fact-checking practices and the role played by collaboration between team members. We conclude with a discussion of the implications for the development and application of computational tools, including where computational tool support is currently lacking and the importance of being able to accommodate different fact-checking practices.

cs.HC↗

arXiv2023

A User-Centered, Interactive, Human-in-the-Loop Topic Modelling System

Human-in-the-loop topic modelling incorporates users' knowledge into the modelling process, enabling them to refine the model iteratively. Recent research has demonstrated the value of user feedback, but there are still issues to consider, such as the difficulty in tracking changes, comparing different models and the lack of evaluation based on real-world examples of use. We developed a novel, interactive human-in-the-loop topic modeling system with a user-friendly interface that enables users compare and record every step they take, and a novel topic words suggestion feature to help users provide feedback that is faithful to the ground truth. Our system also supports not only what traditional topic models can do, i.e., learning the topics from the whole corpus, but also targeted topic modelling, i.e., learning topics for specific aspects of the corpus. In this article, we provide an overview of the system and present the results of a series of user studies designed to assess the value of the system in progressively more realistic applications of topic modelling.

cs.CL↗

arXiv2023

PANACEA: An Automated Misinformation Detection System on COVID-19

In this demo, we introduce a web-based misinformation detection system PANACEA on COVID-19 related claims, which has two modules, fact-checking and rumour detection. Our fact-checking module, which is supported by novel natural language inference methods with a self-attention network, outperforms state-of-the-art approaches. It is also able to give automated veracity assessment and ranked supporting evidence with the stance towards the claim to be checked. In addition, PANACEA adapts the bi-directional graph convolutional networks model, which is able to detect rumours based on comment networks of related tweets, instead of relying on the knowledge base. This rumour detection module assists by warning the users in the early stages when a knowledge base may not be available.

cs.CL↗

arXiv2022

A Pipeline for Generating, Annotating and Employing Synthetic Data for Real World Question Answering

Question Answering (QA) is a growing area of research, often used to facilitate the extraction of information from within documents. State-of-the-art QA models are usually pre-trained on domain-general corpora like Wikipedia and thus tend to struggle on out-of-domain documents without fine-tuning. We demonstrate that synthetic domain-specific datasets can be generated easily using domain-general models, while still providing significant improvements to QA performance. We present two new tools for this task: A flexible pipeline for validating the synthetic QA data and training downstream models on it, and an online interface to facilitate human annotation of this generated data. Using this interface, crowdworkers labelled 1117 synthetic QA pairs, which we then used to fine-tune downstream models and improve domain-specific QA performance by 8.75 F1.

cs.CL↗

arXiv2022

Holding AI to Account: Challenges for the Delivery of Trustworthy AI in Healthcare

The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus on healthcare applications. Work in this area typically treats trustworthy AI as a problem of Human-Computer Interaction involving the individual user and an AI system. However, we argue here that this overlooks the important part played by organisational accountability in how people reason about and trust AI in socio-technical settings. To illustrate the importance of organisational accountability, we present findings from ethnographic studies of breast cancer screening and cancer treatment planning in multidisciplinary team meetings to show how participants made themselves accountable both to each other and to the organisations of which they are members. We use these findings to enrich existing understandings of the requirements for trustworthy AI and to outline some candidate solutions to the problems of making AI accountable both to individual users and organisationally. We conclude by outlining the implications of this for future work on the development of trustworthy AI, including ways in which our proposed solutions may be re-used in different application settings.

cs.AI↗

arXiv2022

Unsupervised Opinion Summarisation in the Wasserstein Space

Opinion summarisation synthesises opinions expressed in a group of documents discussing the same topic to produce a single summary. Recent work has looked at opinion summarisation of clusters of social media posts. Such posts are noisy and have unpredictable structure, posing additional challenges for the construction of the summary distribution and the preservation of meaning compared to online reviews, which has been so far the focus of opinion summarisation. To address these challenges we present \textit{WassOS}, an unsupervised abstractive summarization model which makes use of the Wasserstein distance. A Variational Autoencoder is used to get the distribution of documents/posts, and the distributions are disentangled into separate semantic and syntactic spaces. The summary distribution is obtained using the Wasserstein barycenter of the semantic and syntactic distributions. A latent variable sampled from the summary distribution is fed into a GRU decoder with a transformer layer to produce the final summary. Our experiments on multiple datasets including Twitter clusters, Reddit threads, and reviews show that WassOS almost always outperforms the state-of-the-art on ROUGE metrics and consistently produces the best summaries with respect to meaning preservation according to human evaluations.

cs.CL↗

arXiv2022

Embedding digital participatory budgeting within local government: motivations, strategies and barriers faced

The challenging task of embedding innovative participatory processes and technologies within local government often falls upon local council officers. Using qualitative data collection and analysis, we investigate the ongoing work of Scottish local councils seeking to run the process of participatory budgeting (PB) within their institution, the use of digital platforms to support this and the challenges faced. In doing so this paper draws on empirical material to support the growing discussion on the dynamics or forces behind embedding. Our analysis shows that formal agreement alone does not make the process a certainty. Local council officers must work as mediators in the transitional space between representative structures and new, innovative ways of working, unsettling the entrenched power dynamics. To do so they must be well trained and well resourced, including the ability to use digital platforms effectively as part of the process. This provides the necessary, accessible, transparent and deliberative space for participation.

cs.CY↗

arXiv2022

Template-based Abstractive Microblog Opinion Summarisation

We introduce the task of microblog opinion summarisation (MOS) and share a dataset of 3100 gold-standard opinion summaries to facilitate research in this domain. The dataset contains summaries of tweets spanning a 2-year period and covers more topics than any other public Twitter summarisation dataset. Summaries are abstractive in nature and have been created by journalists skilled in summarising news articles following a template separating factual information (main story) from author opinions. Our method differs from previous work on generating gold-standard summaries from social media, which usually involves selecting representative posts and thus favours extractive summarisation models. To showcase the dataset's utility and challenges, we benchmark a range of abstractive and extractive state-of-the-art summarisation models and achieve good performance, with the former outperforming the latter. We also show that fine-tuning is necessary to improve performance and investigate the benefits of using different sample sizes.

cs.CL↗

arXiv2022

Supporting peace negotiations in the Yemen war through machine learning

Today's conflicts are becoming increasingly complex, fluid and fragmented, often involving a host of national and international actors with multiple and often divergent interests. This development poses significant challenges for conflict mediation, as mediators struggle to make sense of conflict dynamics, such as the range of conflict parties and the evolution of their political positions, the distinction between relevant and less relevant actors in peace-making, or the identification of key conflict issues and their interdependence. International peace efforts appear ill-equipped to successfully address these challenges. While technology is already being experimented with and used in a range of conflict related fields, such as conflict predicting or information gathering, less attention has been given to how technology can contribute to conflict mediation. This case study contributes to emerging research on the use of state-of-the-art machine learning technologies and techniques in conflict mediation processes. Using dialogue transcripts from peace negotiations in Yemen, this study shows how machine-learning can effectively support mediating teams by providing them with tools for knowledge management, extraction and conflict analysis. Apart from illustrating the potential of machine learning tools in conflict mediation, the paper also emphasises the importance of interdisciplinary and participatory, co-creation methodology for the development of context-sensitive and targeted tools and to ensure meaningful and responsible implementation.

cs.CL↗