Rohith Nama | Searcharxiv

arXiv2026

Agentic Literacy Debt: A Structural Problem the AI Literacy Field Has Not Yet Named

Autonomous AI agents now plan, decide, and act on behalf of users across healthcare, financial services, and workplace contexts, often without step-by-step human approval. Existing AI literacy frameworks were built for a world in which humans evaluate AI outputs and decide whether to act; they have no vocabulary for the user who has delegated decision-making authority to an agent whose actions may not be observable, reversible, or controllable. This paper names the resulting problem agentic literacy debt: the accumulating societal deficit that grows when agentic AI systems are deployed at scale without corresponding literacy infrastructure. The debt compounds through three reinforcing channels (normalization of opaque delegation, multi-agent ecosystem complexity, and institutional path dependence), and it is incurred by the organizations that deploy agents but paid by the users, patients, and citizens on whose behalf the agents act. Evidence from healthcare, financial fraud, and global equity contexts suggests the gap is already consequential. The problem is structural, not a temporary lag that curriculum reform will close. It demands a reframing of AI literacy as a governance capability, not an evaluative one.

cs.CY↗

arXiv2025

SOP-Bench: Complex Industrial SOPs for Evaluating LLM Agents

LLM-based agents struggle to execute complex, multi-step Standard Operating Procedures (SOPs) that are fundamental to industrial automation. Existing benchmarks fail to capture the procedural complexity and tool orchestration demands of real-world workflows. We introduce SOP-Bench, a benchmark of 2,000+ tasks from human expert-authored SOPs across 12 business domains (healthcare, logistics, finance, content moderation, etc.). Using a human-AI collaborative framework, experts crafted authentic SOPs while AI generated artifacts (tools, APIs, datasets), all human-validated, yielding realistic tasks with executable interfaces and ground-truth outputs. SOP-Bench serves as a research enabler for systematically investigating agent architectures, model capabilities, and deployment considerations across diverse procedural tasks. We demonstrate its utility through illustrative experiments with a subset of frontier models across Function-Calling (FC) and ReAct agents, revealing critical insights. For example, (1) newer models do not guarantee better performance - Claude 4 family outperforms Claude 4.5 family on ReAct tasks (Claude 4 Opus: 72.4% vs. Claude 4.5 Sonnet: 63.3% task success rate), demonstrating that production upgrades require validation; (2) no single model-agent combination dominates: best performances range from 57% to 100% depending on domain. These examples illustrate how SOP-Bench enables isolating and studying specific dimensions of agent performance without costly production experiments. Our goal is not to rank model capabilities or build optimal agents, but to provide a rigorous evaluation framework that enables the researchers and practitioners to systematically investigate agent design choices, model selection, and deployment strategies. We release the benchmark at https://github.com/amazon-science/sop-bench.

cs.AI↗