Efficient Clustering with Quality Guardrails for LLM-based Recommender Systems at Industry Scale
LLMs can be prohibitively expensive and slow to run at scale, especially for applications that invoke an LLM per sample over millions of inputs. A natural way to scale is to cluster the inputs, run the LLM only on cluster representatives, and propagate the outputs to other cluster members. However, the outputs a member receives are only as good as its match to the representative. Off-the-shelf clustering methods optimize an aggregate objective, targeting average-case quality without per-sample guardrails. As a result, members can be assigned to poorly-matched representatives, and the inherited outputs -- though appropriate for the representative -- may be irrelevant or even unsafe for the member. For example, a parent of a toddler grouped with parents of older children could receive age-inappropriate recommendations. Most clustering methods also scale poorly to millions of inputs in runtime and memory, limiting their use at industry scale. We propose a scalable two-stage clustering algorithm with provable per-sample guardrails: every sample is guaranteed to share a user-specified minimal embedding similarity and exact attribute match with its representative. The algorithm first generates initial clusters with Mini-batch K-Means, then greedily selects representatives within each to satisfy the guardrails. We provide theoretical guarantees, complexity analysis, and benchmarks against common methods on internal and public datasets. Our method delivers per-sample guardrails while running substantially faster and scaling to data sizes where most standard methods become intractable. We demonstrate its impact in a real-world deployment clustering 38 million customers, reducing downstream LLM cost and runtime by 50-fold while preserving personalization. This unblocked the launch of a persona-based recommender system that delivers significant gains in revenue and engagement in an A/B test.