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Rosa Lanzilotti

Publications and source records attributed to Rosa Lanzilotti.

7 recordsLinked to original sources

MORPHEUS: A Multidimensional Framework for Modeling, Measuring, and Mitigating Human Factors in Cybersecurity

Despite technical advancements, the human factor remains cybersecurity's most exploited vulnerability. Current research acknowledges this but remains fragmented, treating vulnerabilities as isolated, static traits. To address this, we introduce MORPHEUS, a holistic framework conceptualizing human-centric security as a dynamic, interconnected system. Grounded in the Cognition-Affect-Behavior (CAB) model and Attribution Theory, MORPHEUS consolidates 50 human factors influencing susceptibility to major cyberthreats (e.g., phishing, malware, password management, and misconfigurations). Beyond mere identification, the framework introduces a hierarchical Causal Pathway Architecture. Systematically mapping 302 empirical interactions (82.8% architecture-compliant), we reveal how cognitive, affective, and behavioral processes jointly shape security outcomes, distilling them into 12 recurring interaction mechanisms. MORPHEUS further links theory to practice through an inventory of 99 validated psychometric instruments for empirical assessment. We illustrate its applicability through in-depth operational scenarios for risk diagnosis and targeted interventions. Overall, MORPHEUS provides a comprehensive theoretical foundation for advancing human-centered cybersecurity.

cs.CR

Explanation User Interfaces: A Systematic Literature Review

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its decision-making process is unintelligible), developers typically resort to eXplainable Artificial Intelligence (XAI) techniques to interpret the behaviour of AI models to produce systems that are transparent, fair, reliable, and trustworthy. However, presenting explanations to the user is not trivial and is often left as a secondary aspect of the system's design process, leading to AI systems that are not useful to end-users. This paper presents a Systematic Literature Review on Explanation User Interfaces (XUIs) to gain a deeper understanding of the solutions and design guidelines employed in the academic literature to effectively present explanations to users. To improve the contribution and real-world impact of this survey, we also present a platform to support Human-cEnteRed developMent of Explainable user interfaceS (HERMES) and guide practitioners and scholars in the design and evaluation of XUIs.

cs.HC

Explanation-Driven Interventions for Artificial Intelligence Model Customization: Empowering End-Users to Tailor Black-Box AI in Rhinocytology

The integration of Artificial Intelligence (AI) in modern society is transforming how individuals perform tasks. In high-risk domains, ensuring human control over AI systems remains a key design challenge. This article presents a novel End-User Development (EUD) approach for black-box AI models, enabling users to edit explanations and influence future predictions through targeted interventions. By combining explainability, user control, and model adaptability, the proposed method advances Human-Centered AI (HCAI), promoting a symbiotic relationship between humans and adaptive, user-tailored AI systems.

cs.HC

Building Symbiotic AI: Reviewing the AI Act for a Human-Centred, Principle-Based Framework

Artificial Intelligence (AI) spreads quickly as new technologies and services take over modern society. The need to regulate AI design, development, and use is strictly necessary to avoid unethical and potentially dangerous consequences to humans. The European Union (EU) has released a new legal framework, the AI Act, to regulate AI by undertaking a risk-based approach to safeguard humans during interaction. At the same time, researchers offer a new perspective on AI systems, commonly known as Human-Centred AI (HCAI), highlighting the need for a human-centred approach to their design. In this context, Symbiotic AI (a subtype of HCAI) promises to enhance human capabilities through a deeper and continuous collaboration between human intelligence and AI. This article presents the results of a Systematic Literature Review (SLR) that aims to identify principles that characterise the design and development of Symbiotic AI systems while considering humans as the core of the process. Through content analysis, four principles emerged from the review that must be applied to create Human-Centred AI systems that can establish a symbiotic relationship with humans. In addition, current trends and challenges were defined to indicate open questions that may guide future research for the development of SAI systems that comply with the AI Act.

cs.HC

Fiper: a Visual-based Explanation Combining Rules and Feature Importance

Artificial Intelligence algorithms have now become pervasive in multiple high-stakes domains. However, their internal logic can be obscure to humans. Explainable Artificial Intelligence aims to design tools and techniques to illustrate the predictions of the so-called black-box algorithms. The Human-Computer Interaction community has long stressed the need for a more user-centered approach to Explainable AI. This approach can benefit from research in user interface, user experience, and visual analytics. This paper proposes a visual-based method to illustrate rules paired with feature importance. A user study with 15 participants was conducted comparing our visual method with the original output of the algorithm and textual representation to test its effectiveness with users.

cs.HC

Designing Safe and Engaging AI Experiences for Children: Towards the Definition of Best Practices in UI/UX Design

This workshop proposal focuses on best practices in UI/UX design for AI applications aimed at children, emphasising safety, engagement, and ethics. It aims to address the challenge of measuring the safety, trustworthiness, and reliability of interactions between children and AI systems. Through collaborative discussions, participants will explore effective design strategies and ethical guidelines while developing methodologies for assessing the safety and reliability of AI interactions with children. This proposal seeks to foster responsible and child-centered AI design practices within the CHI community.

cs.HC

End-User Development for Artificial Intelligence: A Systematic Literature Review

In recent years, Artificial Intelligence has become more and more relevant in our society. Creating AI systems is almost always the prerogative of IT and AI experts. However, users may need to create intelligent solutions tailored to their specific needs. In this way, AI systems can be enhanced if new approaches are devised to allow non-technical users to be directly involved in the definition and personalization of AI technologies. End-User Development (EUD) can provide a solution to these problems, allowing people to create, customize, or adapt AI-based systems to their own needs. This paper presents a systematic literature review that aims to shed the light on the current landscape of EUD for AI systems, i.e., how users, even without skills in AI and/or programming, can customize the AI behavior to their needs. This study also discusses the current challenges of EUD for AI, the potential benefits, and the future implications of integrating EUD into the overall AI development process.

cs.HC