arXiv subjects

Ruth García-Gavilanes

Publications and source records attributed to Ruth García-Gavilanes.

4 recordsLinked to original sources

arXiv2017

Even Good Bots Fight: The Case of Wikipedia

In recent years, there has been a huge increase in the number of bots online, varying from Web crawlers for search engines, to chatbots for online customer service, spambots on social media, and content-editing bots in online collaboration communities. The online world has turned into an ecosystem of bots. However, our knowledge of how these automated agents are interacting with each other is rather poor. Bots are predictable automatons that do not have the capacity for emotions, meaning-making, creativity, and sociality and it is hence natural to expect interactions between bots to be relatively predictable and uneventful. In this article, we analyze the interactions between bots that edit articles on Wikipedia. We track the extent to which bots undid each other's edits over the period 2001-2010, model how pairs of bots interact over time, and identify different types of interaction trajectories. We find that, although Wikipedia bots are intended to support the encyclopedia, they often undo each other's edits and these sterile "fights" may sometimes continue for years. Unlike humans on Wikipedia, bots' interactions tend to occur over longer periods of time and to be more reciprocated. Yet, just like humans, bots in different cultural environments may behave differently. Our research suggests that even relatively "dumb" bots may give rise to complex interactions, and this carries important implications for Artificial Intelligence research. Understanding what affects bot-bot interactions is crucial for managing social media well, providing adequate cyber-security, and designing well functioning autonomous vehicles.

cs.SI↗

arXiv2016

Dynamics of Disagreement: Large-Scale Temporal Network Analysis Reveals Negative Interactions in Online Collaboration

Disagreement and conflict are a fact of social life and considerably affect our well-being and productivity. Such negative interactions are rarely explicitly declared and recorded and this makes them hard for scientists to study. We overcome this challenge by investigating the patterns in the timing and configuration of contributions to a large online collaboration community. We analyze sequences of reverts of contributions to Wikipedia, the largest online encyclopedia, and investigate how often and how fast they occur compared to a null model that randomizes the order of actions to remove any systematic clustering. We find evidence that individuals systematically attack the same person and attack back their attacker; both of these interactions occur at a faster response rate than expected. We also establish that individuals come to defend an attack victim but we do not find evidence that attack victims "pay it forward" or that attackers collude to attack the same individual. We further find that high-status contributors are more likely to attack many others serially, status equals are more likely to revenge attacks back, while attacks by lower-status contributors trigger attacks forward; yet, it is the lower-status contributors who also come forward to defend third parties. The method we use can be applied to other large-scale temporal communication and collaboration networks to identify the existence of negative social interactions and other social processes.

cs.SI↗

arXiv2016

Dynamics and Biases of Online Attention: The Case of Aircraft Crashes

The Internet not only has changed the dynamics of our collective attention, but also through the transactional log of online activities, provides us with the opportunity to study attention dynamics at scale. In this paper, we particularly study attention to aircraft incidents and accidents using Wikipedia transactional data in two different language editions, English and Spanish. We study both the editorial activities on and the viewership of the articles about airline crashes. We analyse how the level of attention is influenced by different parameters such as number of deaths, airline region, and event locale and date. We find evidence that the attention given by Wikipedia editors to pre-Wikipedia aircraft incidents and accidents depends on the region of the airline for both English and Spanish editions. North American airline companies receive more prompt coverage in English Wikipedia. We also observe that the attention given by Wikipedia visitors is influenced by the airline region but only for events with high number of deaths. Finally we show that the rate and time span of the decay of attention is independent of the number of deaths and a fast decay within about a week seems to be universal. We discuss the implications of these findings in the context of attention bias.

physics.soc-ph↗

arXiv2016

Memory Remains: Understanding Collective Memory in the Digital Age

Recently developed information communication technologies, particularly the Internet, have affected how we, both as individuals and as a society, create, store, and recall information. Internet also provides us with a great opportunity to study memory using transactional large scale data, in a quantitative framework similar to the practice in statistical physics. In this project, we make use of online data by analysing viewership statistics of Wikipedia articles on aircraft crashes. We study the relation between recent events and past events and particularly focus on understanding memory triggering patterns. We devise a quantitative model that explains the flow of viewership from a current event to past events based on similarity in time, geography, topic, and the hyperlink structure of Wikipedia articles. We show that on average the secondary flow of attention to past events generated by such remembering processes is larger than the primary attention flow to the current event. We are the first to report these cascading effects.

physics.soc-ph↗