arXiv subjects

Ryo Miyoshi

Publications and source records attributed to Ryo Miyoshi.

4 recordsLinked to original sources

arXiv2026

Multimodal Rapport Estimation in Real-World HRI

Evaluating interaction quality in real-world HRI is an important challenge. If interaction quality can be estimated reliably, the results can be used to improve dialogue strategies and ultimately enable robots to adapt their behavior autonomously. However, existing automatic evaluation methods have been developed primarily in controlled laboratory settings, and it remains unclear whether they can be directly applied to real-world environments, where users are free to disengage and multi-party participation may arise naturally. In this study, we investigate the automatic estimation of third-party-rated rapport scores using 62 sessions of multimodal recordings collected in a Japanese drugstore. We compare zero-shot LLMs, pretrained text, audio, and visual models, and their prediction-level fusion. The results show that, in real-world HRI, zero-shot LLMs achieve strong performance, while audio and visual models tend to provide complementary information. In particular, Gemini 2.5 Flash performs strongly as a single model, and a fusion model combining Gemini (text) with HuBERT and V-JEPA performs best overall. Further analyses showed that estimation performance varied across interaction-duration and group-size conditions. These findings suggest that rapport estimation in real-world HRI requires evaluation and model design that account for contextual variability beyond that assumed in laboratory settings.

cs.HC↗

arXiv2026

Breaking the 15% Barrier: A Real-World Data-Driven System for Proactive Social Robot Triggered by User Nonverbal Cues

Service robots in retail stores increasingly rely on cascaded speech pipelines (STT-LLM-TTS), yet many customer-robot interactions are initiated or guided by nonverbal behaviors such as approaching, waving, pointing, or showing items. This paper studies such cues in a real-world store deployment with a teleoperated humanoid robot and shows that a non-negligible portion of robot turns are triggered by nonverbal behaviors rather than spoken input, revealing a limitation of audio-only dialogue systems. In a 6-day in-the-wild deployment, 15.3\% of robot utterances were initiated by users' nonverbal behaviors rather than spoken input. Based on an analysis of observed customer behaviors, we define a set of frequent, service-relevant nonverbal cues and develop a real-time multi-person, multi-label recognizer that runs online from video. We then propose a dialogue framework that conditions LLM-based utterance generation on recognized nonverbal cue tokens, and optionally leverages a vision-language model when items are shown, enabling proactive robot responses without hand-crafted rules. We evaluate the approach offline on nonverbal-triggered turns and demonstrate an online prototype that reacts to users' nonverbal cues in real time.

cs.RO↗

arXiv2025

User Experience Estimation in Human-Robot Interaction Via Multi-Instance Learning of Multimodal Social Signals

In recent years, the demand for social robots has grown, requiring them to adapt their behaviors based on users' states. Accurately assessing user experience (UX) in human-robot interaction (HRI) is crucial for achieving this adaptability. UX is a multi-faceted measure encompassing aspects such as sentiment and engagement, yet existing methods often focus on these individually. This study proposes a UX estimation method for HRI by leveraging multimodal social signals. We construct a UX dataset and develop a Transformer-based model that utilizes facial expressions and voice for estimation. Unlike conventional models that rely on momentary observations, our approach captures both short- and long-term interaction patterns using a multi-instance learning framework. This enables the model to capture temporal dynamics in UX, providing a more holistic representation. Experimental results demonstrate that our method outperforms third-party human evaluators in UX estimation.

cs.RO↗

arXiv2025

Whom to Respond To? A Transformer-Based Model for Multi-Party Social Robot Interaction

Prior human-robot interaction (HRI) research has primarily focused on single-user interactions, where robots do not need to consider the timing or recipient of their responses. However, in multi-party interactions, such as at malls and hospitals, social robots must understand the context and decide both when and to whom they should respond. In this paper, we propose a Transformer-based multi-task learning framework to improve the decision-making process of social robots, particularly in multi-user environments. Considering the characteristics of HRI, we propose two novel loss functions: one that enforces constraints on active speakers to improve scene modeling, and another that guides response selection towards utterances specifically directed at the robot. Additionally, we construct a novel multi-party HRI dataset that captures real-world complexities, such as gaze misalignment. Experimental results demonstrate that our model achieves state-of-the-art performance in respond decisions, outperforming existing heuristic-based and single-task approaches. Our findings contribute to the development of socially intelligent social robots capable of engaging in natural and context-aware multi-party interactions.

cs.RO↗