arXiv subjects

Sanja Šćepanović

Publications and source records attributed to Sanja Šćepanović.

27 records · Page 2Linked to original sources

arXiv2022

Pressure Test: Quantifying the impact of positive stress on companies from online employee reviews

Workplace stress is often considered to be negative, yet lab studies on individuals suggest that not all stress is bad. There are two types of stress: distress refers to harmful stimuli, while eustress refers to healthy, euphoric stimuli that create a sense of fulfillment and achievement. Telling the two types of stress apart is challenging, let alone quantifying their impact across corporations. By leveraging a dataset of 440K reviews about S&P 500 companies published during twelve successive years, we developed a deep learning framework to extract stress mentions from these reviews. We proposed a new methodology that places each company on a stress-by-rating quadrant (based on its overall stress score and overall rating on the site), and accordingly scores the company to be, on average, either a low stress}, passive, negative stress, or positive stress company. We found that (former) employees of positive stress companies tended to describe high-growth and collaborative workplaces in their reviews, and that such companies' stock evaluations grew, on average, 5.1 times in 10 years (2009-2019) as opposed to the companies of the other three stress types that grew, on average, 3.7 times in the same time period. We also found that the four stress scores aggregated every year -- from 2008 to 2020 -- closely followed the unemployment rate in the U.S.: a year of positive stress (2008) was rapidly followed by several years of negative stress (2009-2015), which peaked during the Great Recession (2009-2011). These results suggest that automated analyses of the language used by employees on corporate social-networking tools offer yet another way of tracking workplace stress, allowing quantification of its impact on corporations.

cs.SI↗

arXiv2022

Epidemic Dreams: Dreaming about health during the COVID-19 pandemic

The continuity hypothesis of dreams suggests that the content of dreams is continuous with the dreamer's waking experiences. Given the unprecedented nature of the experiences during COVID-19, we studied the continuity hypothesis in the context of the pandemic. We implemented a deep-learning algorithm that can extract mentions of medical conditions from text and applied it to two datasets collected during the pandemic: 2,888 dream reports (dreaming life experiences), and 57M tweets mentioning the pandemic (waking life experiences). The health expressions common to both sets were typical COVID-19 symptoms (e.g., cough, fever, and anxiety), suggesting that dreams reflected people's real-world experiences. The health expressions that distinguished the two sets reflected differences in thought processes: expressions in waking life reflected a linear and logical thought process and, as such, described realistic symptoms or related disorders (e.g., nasal pain, SARS, H1N1); those in dreaming life reflected a thought process closer to the visual and emotional spheres and, as such, described either conditions unrelated to the virus (e.g., maggots, deformities, snakebites), or conditions of surreal nature (e.g., teeth falling out, body crumbling into sand). Our results confirm that dream reports represent an understudied yet valuable source of people's health experiences in the real world.

cs.SI↗

arXiv2021

ComFeel: Productivity is a Matter of the Senses Too

Indoor environmental quality has been found to impact employees' productivity in the long run, yet it is unclear its meeting-level impact in the short term. We studied the relationship between sensorial pleasantness of a meeting's room and the meeting's productivity. By administering a 28-item questionnaire to 363 online participants, we indeed found that three factors captured 62% of people's experience of meetings: (a) productivity; (b) psychological safety; and (c) room pleasantness. To measure room pleasantness, we developed and deployed ComFeel, an indoor environmental sensing infrastructure, which captures light, temperature, and gas resistance readings through miniaturized and unobtrusive devices we built and named 'Geckos'. Across 29 real-world meetings, using ComFeel, we collected 1373 minutes of readings. For each of these meetings, we also collected whether each participant felt the meeting to have been productive, the setting to be psychologically safe, and the meeting room to be pleasant. As one expects, we found that, on average, the probability of a meeting being productive increased by 35% for each standard deviation increase in the psychological safety participants experienced. Importantly, that probability increased by as much as 25% for each increase in room pleasantness, confirming the significant short-term impact of the indoor environment on meetings' productivity.

cs.HC↗

arXiv2021

How Epidemic Psychology Works on Twitter: Evolution of responses to the COVID-19 pandemic in the U.S

Disruptions resulting from an epidemic might often appear to amount to chaos but, in reality, can be understood in a systematic way through the lens of "epidemic psychology". According to Philip Strong, the founder of the sociological study of epidemic infectious diseases, not only is an epidemic biological; there is also the potential for three psycho-social epidemics: of fear, moralization, and action. This work empirically tests Strong's model at scale by studying the use of language of 122M tweets related to the COVID-19 pandemic posted in the U.S. during the whole year of 2020. On Twitter, we identified three distinct phases. Each of them is characterized by different regimes of the three psycho-social epidemics. In the refusal phase, users refused to accept reality despite the increasing number of deaths in other countries. In the anger phase (started after the announcement of the first death in the country), users' fear translated into anger about the looming feeling that things were about to change. Finally, in the acceptance phase, which began after the authorities imposed physical-distancing measures, users settled into a "new normal" for their daily activities. Overall, refusal of accepting reality gradually died off as the year went on, while acceptance increasingly took hold. During 2020, as cases surged in waves, so did anger, re-emerging cyclically at each wave. Our real-time operationalization of Strong's model is designed in a way that makes it possible to embed epidemic psychology into real-time models (e.g., epidemiological and mobility models).

cs.CY↗

arXiv2021

Wide-Area Land Cover Mapping with Sentinel-1 Imagery using Deep Learning Semantic Segmentation Models

Land cover mapping is essential to monitoring the environment and understanding the effects of human activities on it. The automatic approaches to land cover mapping (i.e., image segmentation) mostly used traditional machine learning that requires heuristic feature design. On natural images, deep learning has outperformed traditional machine learning approaches for image segmentation. On remote sensing images, recent studies demonstrate successful applications of specific deep learning models to small-scale land cover mapping tasks (e.g., to classify wetland complexes). However, it is not readily clear which of the existing models are the best candidates for which remote sensing task. In this study, we answer that question for mapping the fundamental land cover classes using satellite radar data. We took Sentinel-1 C-band SAR images available at no cost to users as representative data. CORINE land cover map was used as a reference, and the models were trained to distinguish between the 5 major CORINE classes. We selected seven among the state-of-the-art semantic segmentation models so that they cover a diverse set of approaches: U-Net, DeepLabV3+, PSPNet, BiSeNet, SegNet, FC-DenseNet, and FRRN-B. The models were pre-trained on the ImageNet dataset and further fine-tuned in this study. All the models demonstrated solid performance with overall accuracy between 87.9% and 93.1%, and with good to a very good agreement (kappa statistic between 0.75 and 0.86). The two best models were FC-DenseNet and SegNet, with the latter having a much smaller inference time. Overall, our results indicate that the semantic segmentation models are suitable for efficient wide-area mapping using satellite SAR imagery and also provide baseline accuracy against which the newly proposed models should be evaluated.

eess.IV↗

arXiv2021

Jane Jacobs in the Sky: Predicting Urban Vitality with Open Satellite Data

The presence of people in an urban area throughout the day -- often called 'urban vitality' -- is one of the qualities world-class cities aspire to the most, yet it is one of the hardest to achieve. Back in the 1970s, Jane Jacobs theorized urban vitality and found that there are four conditions required for the promotion of life in cities: diversity of land use, small block sizes, the mix of economic activities, and concentration of people. To build proxies for those four conditions and ultimately test Jane Jacobs's theory at scale, researchers have had to collect both private and public data from a variety of sources, and that took decades. Here we propose the use of one single source of data, which happens to be publicly available: Sentinel-2 satellite imagery. In particular, since the first two conditions (diversity of land use and small block sizes) are visible to the naked eye from satellite imagery, we tested whether we could automatically extract them with a state-of-the-art deep-learning framework and whether, in the end, the extracted features could predict vitality. In six Italian cities for which we had call data records, we found that our framework is able to explain on average 55% of the variance in urban vitality extracted from those records.

cs.CV↗

arXiv2020

Humane Visual AI: Telling the Stories Behind a Medical Condition

A biological understanding is key for managing medical conditions, yet psychological and social aspects matter too. The main problem is that these two aspects are hard to quantify and inherently difficult to communicate. To quantify psychological aspects, this work mined around half a million Reddit posts in the sub-communities specialised in 14 medical conditions, and it did so with a new deep-learning framework. In so doing, it was able to associate mentions of medical conditions with those of emotions. To then quantify social aspects, this work designed a probabilistic approach that mines open prescription data from the National Health Service in England to compute the prevalence of drug prescriptions, and to relate such a prevalence to census data. To finally visually communicate each medical condition's biological, psychological, and social aspects through storytelling, we designed a narrative-style layered Martini Glass visualization. In a user study involving 52 participants, after interacting with our visualization, a considerable number of them changed their mind on previously held opinions: 10% gave more importance to the psychological aspects of medical conditions, and 27% were more favourable to the use of social media data in healthcare, suggesting the importance of persuasive elements in interactive visualizations.

cs.HC↗

arXiv2017

Malware distributions and graph structure of the Web

Knowledge about the graph structure of the Web is important for understanding this complex socio-technical system and for devising proper policies supporting its future development. Knowledge about the differences between clean and malicious parts of the Web is important for understanding potential treats to its users and for devising protection mechanisms. In this study, we conduct data science methods on a large crawl of surface and deep Web pages with the aim to increase such knowledge. To accomplish this, we answer the following questions. Which theoretical distributions explain important local characteristics and network properties of websites? How are these characteristics and properties different between clean and malicious (malware-affected) websites? What is the prediction power of local characteristics and network properties to classify malware websites? To the best of our knowledge, this is the first large-scale study describing the differences in global properties between malicious and clean parts of the Web. In other words, our work is building on and bridging the gap between \textit{Web science} that tackles large-scale graph representations and \textit{Web cyber security} that is concerned with malicious activities on the Web. The results presented herein can also help antivirus vendors in devising approaches to improve their detection algorithms.

cs.SI↗

arXiv2017

Semantic homophily in online communication: evidence from Twitter

People are observed to assortatively connect on a set of traits. This phenomenon, termed assortative mixing or sometimes homophily, can be quantified through assortativity coefficient in social networks. Uncovering the exact causes of strong assortative mixing found in social networks has been a research challenge. Among the main suggested causes from sociology are the tendency of similar individuals to connect (often itself referred as homophily) and the social influence among already connected individuals. An important question to researchers and in practice can be tackled, as we present here: understanding the exact mechanisms of interplay between these tendencies and the underlying social network structure. Namely, in addition to the mentioned assortativity coefficient, there are several other static and temporal network properties and substructures that can be linked to the tendencies of homophily and social influence in the social network and we herein investigate those. Concretely, we tackle a computer-mediated \textit{communication network} (based on Twitter mentions) and a particular type of assortative mixing that can be inferred from the semantic features of communication content that we term \textit{semantic homophily}. Our work, to the best of our knowledge, is the first to offer an in-depth analysis on semantic homophily in a communication network and the interplay between them. We quantify diverse levels of semantic homophily, identify the semantic aspects that are the drivers of observed homophily, show insights in its temporal evolution and finally, we present its intricate interplay with the communication network on Twitter. By analyzing these mechanisms we increase understanding on what are the semantic aspects that shape and how they shape the human computer-mediated communication.

physics.soc-ph↗