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Sanket Shah

Publications and source records attributed to Sanket Shah.

At least 19 recordsLinked to original sources

Responsible ASR: Overcoming Challenges of Foundational Models in Narrow-Band and Low-Resource Settings

Telephony conversations worldwide are conducted over narrow-band channels and are often spontaneous and colloquial in nature. This paper evaluates the performance of widely used foundational automatic speech recognition (ASR) models -- both open-source and commercial -- on narrow-band conversations in Hindi, a low-resource language, and Indian-accented English, a low-resource accent. We first assess these models in a zero-shot setting and find that their performance remains suboptimal across the board. Highlighting the challenges faced by ASR models in narrow-band and low-resource language scenarios, we further investigate the impact of fine-tuning open-source models using a limited set of real-life annotated recordings. Our findings indicate that while fine-tuning provides some improvements, its effectiveness varies across languages and accents, largely influenced by the amount of data encountered during pretraining

cs.SD

FairVizARD: A Visualization System for Assessing Multi-Party Fairness of Ride-Sharing Matching Algorithms

There is growing interest in algorithms that match passengers with drivers in ride-sharing problems and their fairness for the different parties involved (passengers, drivers, and ride-sharing companies). Researchers have proposed various fairness metrics for matching algorithms, but it is often unclear how one should balance the various parties' fairness, given that they are often in conflict. We present FairVizARD, a visualization-based system that aids users in evaluating the fairness of ride-sharing matching algorithms. FairVizARD presents the algorithms' results by visualizing relevant spatio-temporal information using animation and aggregated information in charts. FairVizARD also employs efficient techniques for visualizing a large amount of information in a user friendly manner, which makes it suitable for real-world settings. We conduct our experiments on a real-world large-scale taxi dataset and, through user studies and an expert interview, we show how users can use FairVizARD not only to evaluate the fairness of matching algorithms but also to expand on their notions of fairness.

cs.HC

Contrasting Cost-Agnostic and Cost-Sensitive Losses under Limited Model Capacity via $\mathcal H$-consistency

There is a prevalent debate in machine learning about whether practitioners should train models to optimize a task-agnostic objective (e.g., cross entropy) or incorporate the downstream decision task into the optimization objective (e.g., weighted cross entropy). In ideal settings, like those with infinite data and infinite model capacity, the two approaches are statistically equivalent for the downstream decision task. In practice, however, incorporating the decision task into model training has been shown to empirically improve task-specific performance in certain real-world scenarios. The cause of these benefits has not been theoretically studied to date. Focusing on the setting with limited model capacity through the model class $\mathcal H$, we establish a strict performance gap between post-processing a model learned with a cost-agnostic objective (e.g., thresholding a risk score prediction) and models learned by optimizing a cost-sensitive model without a threshold search. In particular, we establish this gap when there is a hypothesis recovering the optimal decision boundary for the discrete task, but it does not align with the optimal cost-agnostic hypothesis, and give a simple example demonstrating the plausibility of this setting. With assumptions that are hard to verify in practice, we demonstrate that this gap generally exists on classification datasets from the UCI repository, particularly with very simple models.

cs.LG

Finite-Horizon Single-Pull Restless Bandits: An Efficient Index Policy For Scarce Resource Allocation

Restless multi-armed bandits (RMABs) have been highly successful in optimizing sequential resource allocation across many domains. However, in many practical settings with highly scarce resources, where each agent can only receive at most one resource, such as healthcare intervention programs, the standard RMAB framework falls short. To tackle such scenarios, we introduce Finite-Horizon Single-Pull RMABs (SPRMABs), a novel variant in which each arm can only be pulled once. This single-pull constraint introduces additional complexity, rendering many existing RMAB solutions suboptimal or ineffective. %To address this, we propose using dummy states to duplicate the system, ensuring that once an arm is activated, it transitions exclusively within the dummy states. To address this shortcoming, we propose using \textit{dummy states} that expand the system and enforce the one-pull constraint. We then design a lightweight index policy for this expanded system. For the first time, we demonstrate that our index policy achieves a sub-linearly decaying average optimality gap of $\tilde{\mathcal{O}}\left(\frac{1}{ρ^{1/2}}\right)$ for a finite number of arms, where $ρ$ is the scaling factor for each arm cluster. Extensive simulations validate the proposed method, showing robust performance across various domains compared to existing benchmarks.

cs.MA

Efficient Public Health Intervention Planning Using Decomposition-Based Decision-Focused Learning

The declining participation of beneficiaries over time is a key concern in public health programs. A popular strategy for improving retention is to have health workers `intervene' on beneficiaries at risk of dropping out. However, the availability and time of these health workers are limited resources. As a result, there has been a line of research on optimizing these limited intervention resources using Restless Multi-Armed Bandits (RMABs). The key technical barrier to using this framework in practice lies in the need to estimate the beneficiaries' RMAB parameters from historical data. Recent research has shown that Decision-Focused Learning (DFL), which focuses on maximizing the beneficiaries' adherence rather than predictive accuracy, improves the performance of intervention targeting using RMABs. Unfortunately, these gains come at a high computational cost because of the need to solve and evaluate the RMAB in each DFL training step. In this paper, we provide a principled way to exploit the structure of RMABs to speed up intervention planning by cleverly decoupling the planning for different beneficiaries. We use real-world data from an Indian NGO, ARMMAN, to show that our approach is up to two orders of magnitude faster than the state-of-the-art approach while also yielding superior model performance. This would enable the NGO to scale up deployments using DFL to potentially millions of mothers, ultimately advancing progress toward UNSDG 3.1.

cs.AI

Evaluating the Effectiveness of Index-Based Treatment Allocation

When resources are scarce, an allocation policy is needed to decide who receives a resource. This problem occurs, for instance, when allocating scarce medical resources and is often solved using modern ML methods. This paper introduces methods to evaluate index-based allocation policies -- that allocate a fixed number of resources to those who need them the most -- by using data from a randomized control trial. Such policies create dependencies between agents, which render the assumptions behind standard statistical tests invalid and limit the effectiveness of estimators. Addressing these challenges, we translate and extend recent ideas from the statistics literature to present an efficient estimator and methods for computing asymptotically correct confidence intervals. This enables us to effectively draw valid statistical conclusions, a critical gap in previous work. Our extensive experiments validate our methodology in practical settings, while also showcasing its statistical power. We conclude by proposing and empirically verifying extensions of our methodology that enable us to reevaluate a past randomized control trial to evaluate different ML allocation policies in the context of a mHealth program, drawing previously invisible conclusions.

cs.LG

Leaving the Nest: Going Beyond Local Loss Functions for Predict-Then-Optimize

Predict-then-Optimize is a framework for using machine learning to perform decision-making under uncertainty. The central research question it asks is, "How can the structure of a decision-making task be used to tailor ML models for that specific task?" To this end, recent work has proposed learning task-specific loss functions that capture this underlying structure. However, current approaches make restrictive assumptions about the form of these losses and their impact on ML model behavior. These assumptions both lead to approaches with high computational cost, and when they are violated in practice, poor performance. In this paper, we propose solutions to these issues, avoiding the aforementioned assumptions and utilizing the ML model's features to increase the sample efficiency of learning loss functions. We empirically show that our method achieves state-of-the-art results in four domains from the literature, often requiring an order of magnitude fewer samples than comparable methods from past work. Moreover, our approach outperforms the best existing method by nearly 200% when the localness assumption is broken.

cs.LG

Scalable Decision-Focused Learning in Restless Multi-Armed Bandits with Application to Maternal and Child Health

This paper studies restless multi-armed bandit (RMAB) problems with unknown arm transition dynamics but with known correlated arm features. The goal is to learn a model to predict transition dynamics given features, where the Whittle index policy solves the RMAB problems using predicted transitions. However, prior works often learn the model by maximizing the predictive accuracy instead of final RMAB solution quality, causing a mismatch between training and evaluation objectives. To address this shortcoming, we propose a novel approach for decision-focused learning in RMAB that directly trains the predictive model to maximize the Whittle index solution quality. We present three key contributions: (i) we establish differentiability of the Whittle index policy to support decision-focused learning; (ii) we significantly improve the scalability of decision-focused learning approaches in sequential problems, specifically RMAB problems; (iii) we apply our algorithm to a previously collected dataset of maternal and child health to demonstrate its performance. Indeed, our algorithm is the first for decision-focused learning in RMAB that scales to real-world problem sizes.

cs.LG

Decision-Focused Learning without Differentiable Optimization: Learning Locally Optimized Decision Losses

Decision-Focused Learning (DFL) is a paradigm for tailoring a predictive model to a downstream optimization task that uses its predictions in order to perform better on that specific task. The main technical challenge associated with DFL is that it requires being able to differentiate through the optimization problem, which is difficult due to discontinuous solutions and other challenges. Past work has largely gotten around this issue by handcrafting task-specific surrogates to the original optimization problem that provide informative gradients when differentiated through. However, the need to handcraft surrogates for each new task limits the usability of DFL. In addition, there are often no guarantees about the convexity of the resulting surrogates and, as a result, training a predictive model using them can lead to inferior local optima. In this paper, we do away with surrogates altogether and instead learn loss functions that capture task-specific information. To the best of our knowledge, ours is the first approach that entirely replaces the optimization component of decision-focused learning with a loss that is automatically learned. Our approach (a) only requires access to a black-box oracle that can solve the optimization problem and is thus generalizable, and (b) can be convex by construction and so can be easily optimized over. We evaluate our approach on three resource allocation problems from the literature and find that our approach outperforms learning without taking into account task structure in all three domains, and even hand-crafted surrogates from the literature.

cs.LG

Learning MDPs from Features: Predict-Then-Optimize for Sequential Decision Problems by Reinforcement Learning

In the predict-then-optimize framework, the objective is to train a predictive model, mapping from environment features to parameters of an optimization problem, which maximizes decision quality when the optimization is subsequently solved. Recent work on decision-focused learning shows that embedding the optimization problem in the training pipeline can improve decision quality and help generalize better to unseen tasks compared to relying on an intermediate loss function for evaluating prediction quality. We study the predict-then-optimize framework in the context of sequential decision problems (formulated as MDPs) that are solved via reinforcement learning. In particular, we are given environment features and a set of trajectories from training MDPs, which we use to train a predictive model that generalizes to unseen test MDPs without trajectories. Two significant computational challenges arise in applying decision-focused learning to MDPs: (i) large state and action spaces make it infeasible for existing techniques to differentiate through MDP problems, and (ii) the high-dimensional policy space, as parameterized by a neural network, makes differentiating through a policy expensive. We resolve the first challenge by sampling provably unbiased derivatives to approximate and differentiate through optimality conditions, and the second challenge by using a low-rank approximation to the high-dimensional sample-based derivatives. We implement both Bellman--based and policy gradient--based decision-focused learning on three different MDP problems with missing parameters, and show that decision-focused learning performs better in generalization to unseen tasks.

cs.LG

Data-Driven Methods for Balancing Fairness and Efficiency in Ride-Pooling

Rideshare and ride-pooling platforms use artificial intelligence-based matching algorithms to pair riders and drivers. However, these platforms can induce inequality either through an unequal income distribution or disparate treatment of riders. We investigate two methods to reduce forms of inequality in ride-pooling platforms: (1) incorporating fairness constraints into the objective function and (2) redistributing income to drivers to reduce income fluctuation and inequality. To evaluate our solutions, we use the New York City taxi data set. For the first method, we find that optimizing for driver-side fairness outperforms state-of-the-art models on the number of riders serviced, both in the worst-off neighborhood and overall, showing that optimizing for fairness can assist profitability in certain circumstances. For the second method, we explore income redistribution as a way to combat income inequality by having drivers keep an $r$ fraction of their income, and contributing the rest to a redistribution pool. For certain values of $r$, most drivers earn near their Shapley value, while still incentivizing drivers to maximize value, thereby avoiding the free-rider problem and reducing income variability. The first method can be extended to many definitions of fairness and the second method provably improves fairness without affecting profitability.

cs.AI

Q-Learning Lagrange Policies for Multi-Action Restless Bandits

Multi-action restless multi-armed bandits (RMABs) are a powerful framework for constrained resource allocation in which $N$ independent processes are managed. However, previous work only study the offline setting where problem dynamics are known. We address this restrictive assumption, designing the first algorithms for learning good policies for Multi-action RMABs online using combinations of Lagrangian relaxation and Q-learning. Our first approach, MAIQL, extends a method for Q-learning the Whittle index in binary-action RMABs to the multi-action setting. We derive a generalized update rule and convergence proof and establish that, under standard assumptions, MAIQL converges to the asymptotically optimal multi-action RMAB policy as $t\rightarrow{}\infty$. However, MAIQL relies on learning Q-functions and indexes on two timescales which leads to slow convergence and requires problem structure to perform well. Thus, we design a second algorithm, LPQL, which learns the well-performing and more general Lagrange policy for multi-action RMABs by learning to minimize the Lagrange bound through a variant of Q-learning. To ensure fast convergence, we take an approximation strategy that enables learning on a single timescale, then give a guarantee relating the approximation's precision to an upper bound of LPQL's return as $t\rightarrow{}\infty$. Finally, we show that our approaches always outperform baselines across multiple settings, including one derived from real-world medication adherence data.

cs.LG

Multilingual and code-switching ASR challenges for low resource Indian languages

Recently, there is increasing interest in multilingual automatic speech recognition (ASR) where a speech recognition system caters to multiple low resource languages by taking advantage of low amounts of labeled corpora in multiple languages. With multilingualism becoming common in today's world, there has been increasing interest in code-switching ASR as well. In code-switching, multiple languages are freely interchanged within a single sentence or between sentences. The success of low-resource multilingual and code-switching ASR often depends on the variety of languages in terms of their acoustics, linguistic characteristics as well as the amount of data available and how these are carefully considered in building the ASR system. In this challenge, we would like to focus on building multilingual and code-switching ASR systems through two different subtasks related to a total of seven Indian languages, namely Hindi, Marathi, Odia, Tamil, Telugu, Gujarati and Bengali. For this purpose, we provide a total of ~600 hours of transcribed speech data, comprising train and test sets, in these languages including two code-switched language pairs, Hindi-English and Bengali-English. We also provide a baseline recipe for both the tasks with a WER of 30.73% and 32.45% on the test sets of multilingual and code-switching subtasks, respectively.

cs.CL

Cross-lingual and Multilingual Spoken Term Detection for Low-Resource Indian Languages

Spoken Term Detection (STD) is the task of searching for words or phrases within audio, given either text or spoken input as a query. In this work, we use state-of-the-art Hindi, Tamil and Telugu ASR systems cross-lingually for lexical Spoken Term Detection in ten low-resource Indian languages. Since no publicly available dataset exists for Spoken Term Detection in these languages, we create a new dataset using a publicly available TTS dataset. We report a standard metric for STD, Mean Term Weighted Value (MTWV) and show that ASR systems built in languages that are phonetically similar to the target languages have higher accuracy, however, it is also possible to get high MTWV scores for dissimilar languages by using a relaxed phone matching algorithm. We propose a technique to bootstrap the Grapheme-to-Phoneme (g2p) mapping between all the languages under consideration using publicly available resources. Gains are obtained when we combine the output of multiple ASR systems and when we use language-specific Language Models. We show that it is possible to perform STD cross-lingually in a zero-shot manner without the need for any language-specific speech data. We plan to make the STD dataset available for other researchers interested in cross-lingual STD.

cs.CL

Learning not to Discriminate: Task Agnostic Learning for Improving Monolingual and Code-switched Speech Recognition

Recognizing code-switched speech is challenging for Automatic Speech Recognition (ASR) for a variety of reasons, including the lack of code-switched training data. Recently, we showed that monolingual ASR systems fine-tuned on code-switched data deteriorate in performance on monolingual speech recognition, which is not desirable as ASR systems deployed in multilingual scenarios should recognize both monolingual and code-switched speech with high accuracy. Our experiments indicated that this loss in performance could be mitigated by using certain strategies for fine-tuning and regularization, leading to improvements in both monolingual and code-switched ASR. In this work, we present further improvements over our previous work by using domain adversarial learning to train task agnostic models. We evaluate the classification accuracy of an adversarial discriminator and show that it can learn shared layer parameters that are task agnostic. We train end-to-end ASR systems starting with a pooled model that uses monolingual and code-switched data along with the adversarial discriminator. Our proposed technique leads to reductions in Word Error Rates (WER) in monolingual and code-switched test sets across three language pairs.

eess.AS

Learning to Recognize Code-switched Speech Without Forgetting Monolingual Speech Recognition

Recently, there has been significant progress made in Automatic Speech Recognition (ASR) of code-switched speech, leading to gains in accuracy on code-switched datasets in many language pairs. Code-switched speech co-occurs with monolingual speech in one or both languages being mixed. In this work, we show that fine-tuning ASR models on code-switched speech harms performance on monolingual speech. We point out the need to optimize models for code-switching while also ensuring that monolingual performance is not sacrificed. Monolingual models may be trained on thousands of hours of speech which may not be available for re-training a new model. We propose using the Learning Without Forgetting (LWF) framework for code-switched ASR when we only have access to a monolingual model and do not have the data it was trained on. We show that it is possible to train models using this framework that perform well on both code-switched and monolingual test sets. In cases where we have access to monolingual training data as well, we propose regularization strategies for fine-tuning models for code-switching without sacrificing monolingual accuracy. We report improvements in Word Error Rate (WER) in monolingual and code-switched test sets compared to baselines that use pooled data and simple fine-tuning.

eess.AS

Unsung Challenges of Building and Deploying Language Technologies for Low Resource Language Communities

In this paper, we examine and analyze the challenges associated with developing and introducing language technologies to low-resource language communities. While doing so, we bring to light the successes and failures of past work in this area, challenges being faced in doing so, and what they have achieved. Throughout this paper, we take a problem-facing approach and describe essential factors which the success of such technologies hinges upon. We present the various aspects in a manner which clarify and lay out the different tasks involved, which can aid organizations looking to make an impact in this area. We take the example of Gondi, an extremely-low resource Indian language, to reinforce and complement our discussion.

cs.CL

Solving Online Threat Screening Games using Constrained Action Space Reinforcement Learning

Large-scale screening for potential threats with limited resources and capacity for screening is a problem of interest at airports, seaports, and other ports of entry. Adversaries can observe screening procedures and arrive at a time when there will be gaps in screening due to limited resource capacities. To capture this game between ports and adversaries, this problem has been previously represented as a Stackelberg game, referred to as a Threat Screening Game (TSG). Given the significant complexity associated with solving TSGs and uncertainty in arrivals of customers, existing work has assumed that screenees arrive and are allocated security resources at the beginning of the time window. In practice, screenees such as airport passengers arrive in bursts correlated with flight time and are not bound by fixed time windows. To address this, we propose an online threat screening model in which screening strategy is determined adaptively as a passenger arrives while satisfying a hard bound on acceptable risk of not screening a threat. To solve the online problem with a hard bound on risk, we formulate it as a Reinforcement Learning (RL) problem with constraints on the action space (hard bound on risk). We provide a novel way to efficiently enforce linear inequality constraints on the action output in Deep Reinforcement Learning. We show that our solution allows us to significantly reduce screenee wait time while guaranteeing a bound on risk.

cs.GT