arXiv subjects

Sara Rosenthal

Publications and source records attributed to Sara Rosenthal.

At least 19 recordsLinked to original sources

arXiv2026

GRAFITE: Generative Regression Analysis Framework for Issue Tracking and Evaluation

Large language models (LLMs) are largely motivated by their performance on popular topics and benchmarks at the time of their release. However, over time, contamination occurs due to significant exposure of benchmark data during training. This poses a risk of model performance inflation if testing is not carefully executed. To address this challenge, we present GRAFITE, a continuous LLM evaluation platform through a comprehensive system for maintaining and evaluating model issues. Our approach enables building a repository of model problems based on user feedback over time and offers a pipeline for assessing LLMs against these issues through quality assurance (QA) tests using LLM-as-a-judge. The platform enables side-by-side comparison of multiple models, facilitating regression detection across different releases. The platform is available at https://github.com/IBM/grafite. The demo video is available at www.youtube.com/watch?v=XFZyoleN56k.

cs.CL↗

arXiv2026

MTRAG-UN: A Benchmark for Open Challenges in Multi-Turn RAG Conversations

We present MTRAG-UN, a benchmark for exploring open challenges in multi-turn retrieval augmented generation, a popular use of large language models. We release a benchmark of 666 tasks containing over 2,800 conversation turns across 6 domains with accompanying corpora. Our experiments show that retrieval and generation models continue to struggle on conversations with UNanswerable, UNderspecified, and NONstandalone questions and UNclear responses. Our benchmark is available at https://github.com/IBM/mt-rag-benchmark

cs.CL↗

arXiv2025

A Longitudinal Study on Different Annotator Feedback Loops in Complex RAG Tasks

Grounding conversations in existing passages, known as Retrieval-Augmented Generation (RAG), is an important aspect of Chat-Based Assistants powered by Large Language Models (LLMs) to ensure they are faithful and don't provide misinformation. Several benchmarks have been created to measure the performance of LLMs on this task. We present a longitudinal study comparing the feedback loop of an internal and external human annotator group for the complex annotation task of creating multi-turn RAG conversations for evaluating LLMs. We analyze the conversations produced by both groups and provide results of a survey comparing their experiences. Our study highlights the advantages of each annotator population and the impact of the different feedback loops; a closer loop creates higher quality conversations with a decrease in quantity and diversity. Further, we present guidance for how to best utilize two different population groups when performing annotation tasks, particularly when the task is complex.

cs.HC↗

arXiv2025

RAGAPHENE: A RAG Annotation Platform with Human Enhancements and Edits

Retrieval Augmented Generation (RAG) is an important aspect of conversing with Large Language Models (LLMs) when factually correct information is important. LLMs may provide answers that appear correct, but could contain hallucinated information. Thus, building benchmarks that can evaluate LLMs on multi-turn RAG conversations has become an increasingly important task. Simulating real-world conversations is vital for producing high quality evaluation benchmarks. We present RAGAPHENE, a chat-based annotation platform that enables annotators to simulate real-world conversations for benchmarking and evaluating LLMs. RAGAPHENE has been successfully used by approximately 40 annotators to build thousands of real-world conversations.

cs.CL↗

arXiv2025

InspectorRAGet: An Introspection Platform for RAG Evaluation

Large Language Models (LLM) have become a popular approach for implementing Retrieval Augmented Generation (RAG) systems, and a significant amount of effort has been spent on building good models and metrics. In spite of increased recognition of the need for rigorous evaluation of RAG systems, few tools exist that go beyond the creation of model output and automatic calculation. We present InspectorRAGet, an introspection platform for performing a comprehensive analysis of the quality of RAG system output. InspectorRAGet allows the user to analyze aggregate and instance-level performance of RAG systems, using both human and algorithmic metrics as well as annotator quality. InspectorRAGet is suitable for multiple use cases and is available publicly to the community. A live instance of the platform is available at https://ibm.biz/InspectorRAGet.

cs.SE↗

arXiv2025

Granite Embedding Models

We introduce the Granite Embedding models, a family of encoder-based embedding models designed for retrieval tasks, spanning dense-retrieval and sparse retrieval architectures, with both English and Multilingual capabilities. This report provides the technical details of training these highly effective 12 layer embedding models, along with their efficient 6 layer distilled counterparts. Extensive evaluations show that the models, developed with techniques like retrieval oriented pretraining, contrastive finetuning, knowledge distillation, and model merging significantly outperform publicly available models of similar sizes on both internal IBM retrieval and search tasks, and have equivalent performance on widely used information retrieval benchmarks, while being trained on high-quality data suitable for enterprise use. We publicly release all our Granite Embedding models under the Apache 2.0 license, allowing both research and commercial use at https://huggingface.co/collections/ibm-granite.

cs.IR↗

arXiv2025

MTRAG: A Multi-Turn Conversational Benchmark for Evaluating Retrieval-Augmented Generation Systems

Retrieval-augmented generation (RAG) has recently become a very popular task for Large Language Models (LLMs). Evaluating them on multi-turn RAG conversations, where the system is asked to generate a response to a question in the context of a preceding conversation is an important and often overlooked task with several additional challenges. We present MTRAG: an end-to-end human-generated multi-turn RAG benchmark that reflects several real-world properties across diverse dimensions for evaluating the full RAG pipeline. MTRAG contains 110 conversations averaging 7.7 turns each across four domains for a total of 842 tasks. We also explore automation paths via synthetic data and LLM-as-a-Judge evaluation. Our human and automatic evaluations show that even state-of-the-art LLM RAG systems struggle on MTRAG. We demonstrate the need for strong retrieval and generation systems that can handle later turns, unanswerable questions, non-standalone questions, and multiple domains. MTRAG is available at https://github.com/ibm/mt-rag-benchmark.

cs.CL↗

arXiv2024

CLAPNQ: Cohesive Long-form Answers from Passages in Natural Questions for RAG systems

Retrieval Augmented Generation (RAG) has become a popular application for large language models. It is preferable that successful RAG systems provide accurate answers that are supported by being grounded in a passage without any hallucinations. While considerable work is required for building a full RAG pipeline, being able to benchmark performance is also necessary. We present ClapNQ, a benchmark Long-form Question Answering dataset for the full RAG pipeline. ClapNQ includes long answers with grounded gold passages from Natural Questions (NQ) and a corpus to perform either retrieval, generation, or the full RAG pipeline. The ClapNQ answers are concise, 3x smaller than the full passage, and cohesive, meaning that the answer is composed fluently, often by integrating multiple pieces of the passage that are not contiguous. RAG models must adapt to these properties to be successful at ClapNQ. We present baseline experiments and analysis for ClapNQ that highlight areas where there is still significant room for improvement in grounded RAG. CLAPNQ is publicly available at https://github.com/primeqa/clapnq

cs.CL↗

arXiv2023

Muted: Multilingual Targeted Offensive Speech Identification and Visualization

Offensive language such as hate, abuse, and profanity (HAP) occurs in various content on the web. While previous work has mostly dealt with sentence level annotations, there have been a few recent attempts to identify offensive spans as well. We build upon this work and introduce Muted, a system to identify multilingual HAP content by displaying offensive arguments and their targets using heat maps to indicate their intensity. Muted can leverage any transformer-based HAP-classification model and its attention mechanism out-of-the-box to identify toxic spans, without further fine-tuning. In addition, we use the spaCy library to identify the specific targets and arguments for the words predicted by the attention heatmaps. We present the model's performance on identifying offensive spans and their targets in existing datasets and present new annotations on German text. Finally, we demonstrate our proposed visualization tool on multilingual inputs.

cs.CL↗

arXiv2023

PrimeQA: The Prime Repository for State-of-the-Art Multilingual Question Answering Research and Development

The field of Question Answering (QA) has made remarkable progress in recent years, thanks to the advent of large pre-trained language models, newer realistic benchmark datasets with leaderboards, and novel algorithms for key components such as retrievers and readers. In this paper, we introduce PRIMEQA: a one-stop and open-source QA repository with an aim to democratize QA re-search and facilitate easy replication of state-of-the-art (SOTA) QA methods. PRIMEQA supports core QA functionalities like retrieval and reading comprehension as well as auxiliary capabilities such as question generation.It has been designed as an end-to-end toolkit for various use cases: building front-end applications, replicating SOTA methods on pub-lic benchmarks, and expanding pre-existing methods. PRIMEQA is available at : https://github.com/primeqa.

cs.CL↗

arXiv2022

GAAMA 2.0: An Integrated System that Answers Boolean and Extractive Questions

Recent machine reading comprehension datasets include extractive and boolean questions but current approaches do not offer integrated support for answering both question types. We present a multilingual machine reading comprehension system and front-end demo that handles boolean questions by providing both a YES/NO answer and highlighting supporting evidence, and handles extractive questions by highlighting the answer in the passage. Our system, GAAMA 2.0, is ranked first on the Tydi QA leaderboard at the time of this writing. We contrast two different implementations of our approach. The first includes several independent stacks of transformers allowing easy deployment of each component. The second is a single stack of transformers utilizing adapters to reduce GPU memory footprint in a resource-constrained environment.

cs.CL↗

arXiv2022

Task Transfer and Domain Adaptation for Zero-Shot Question Answering

Pretrained language models have shown success in various areas of natural language processing, including reading comprehension tasks. However, when applying machine learning methods to new domains, labeled data may not always be available. To address this, we use supervised pretraining on source-domain data to reduce sample complexity on domain-specific downstream tasks. We evaluate zero-shot performance on domain-specific reading comprehension tasks by combining task transfer with domain adaptation to fine-tune a pretrained model with no labelled data from the target task. Our approach outperforms Domain-Adaptive Pretraining on downstream domain-specific reading comprehension tasks in 3 out of 4 domains.

cs.CL↗

arXiv2021

Do Answers to Boolean Questions Need Explanations? Yes

Existing datasets that contain boolean questions, such as BoolQ and TYDI QA , provide the user with a YES/NO response to the question. However, a one word response is not sufficient for an explainable system. We promote explainability by releasing a new set of annotations marking the evidence in existing TyDi QA and BoolQ datasets. We show that our annotations can be used to train a model that extracts improved evidence spans compared to models that rely on existing resources. We confirm our findings with a user study which shows that our extracted evidence spans enhance the user experience. We also provide further insight into the challenges of answering boolean questions, such as passages containing conflicting YES and NO answers, and varying degrees of relevance of the predicted evidence.

cs.CL↗

arXiv2021

SOLID: A Large-Scale Semi-Supervised Dataset for Offensive Language Identification

The widespread use of offensive content in social media has led to an abundance of research in detecting language such as hate speech, cyberbullying, and cyber-aggression. Recent work presented the OLID dataset, which follows a taxonomy for offensive language identification that provides meaningful information for understanding the type and the target of offensive messages. However, it is limited in size and it might be biased towards offensive language as it was collected using keywords. In this work, we present SOLID, an expanded dataset, where the tweets were collected in a more principled manner. SOLID contains over nine million English tweets labeled in a semi-supervised fashion. We demonstrate that using SOLID along with OLID yields sizable performance gains on the OLID test set for two different models, especially for the lower levels of the taxonomy.

cs.CL↗

arXiv2021

SemEval-2021 Task 9: Fact Verification and Evidence Finding for Tabular Data in Scientific Documents (SEM-TAB-FACTS)

Understanding tables is an important and relevant task that involves understanding table structure as well as being able to compare and contrast information within cells. In this paper, we address this challenge by presenting a new dataset and tasks that addresses this goal in a shared task in SemEval 2020 Task 9: Fact Verification and Evidence Finding for Tabular Data in Scientific Documents (SEM-TAB-FACTS). Our dataset contains 981 manually-generated tables and an auto-generated dataset of 1980 tables providing over 180K statement and over 16M evidence annotations. SEM-TAB-FACTS featured two sub-tasks. In sub-task A, the goal was to determine if a statement is supported, refuted or unknown in relation to a table. In sub-task B, the focus was on identifying the specific cells of a table that provide evidence for the statement. 69 teams signed up to participate in the task with 19 successful submissions to subtask A and 12 successful submissions to subtask B. We present our results and main findings from the competition.

cs.CL↗

arXiv2021

Are Multilingual BERT models robust? A Case Study on Adversarial Attacks for Multilingual Question Answering

Recent approaches have exploited weaknesses in monolingual question answering (QA) models by adding adversarial statements to the passage. These attacks caused a reduction in state-of-the-art performance by almost 50%. In this paper, we are the first to explore and successfully attack a multilingual QA (MLQA) system pre-trained on multilingual BERT using several attack strategies for the adversarial statement reducing performance by as much as 85%. We show that the model gives priority to English and the language of the question regardless of the other languages in the QA pair. Further, we also show that adding our attack strategies during training helps alleviate the attacks.

cs.CL↗

arXiv2020

Multilingual Transfer Learning for QA Using Translation as Data Augmentation

Prior work on multilingual question answering has mostly focused on using large multilingual pre-trained language models (LM) to perform zero-shot language-wise learning: train a QA model on English and test on other languages. In this work, we explore strategies that improve cross-lingual transfer by bringing the multilingual embeddings closer in the semantic space. Our first strategy augments the original English training data with machine translation-generated data. This results in a corpus of multilingual silver-labeled QA pairs that is 14 times larger than the original training set. In addition, we propose two novel strategies, language adversarial training and language arbitration framework, which significantly improve the (zero-resource) cross-lingual transfer performance and result in LM embeddings that are less language-variant. Empirically, we show that the proposed models outperform the previous zero-shot baseline on the recently introduced multilingual MLQA and TyDiQA datasets.

cs.CL↗

arXiv2020

SemEval-2020 Task 12: Multilingual Offensive Language Identification in Social Media (OffensEval 2020)

We present the results and main findings of SemEval-2020 Task 12 on Multilingual Offensive Language Identification in Social Media (OffensEval 2020). The task involves three subtasks corresponding to the hierarchical taxonomy of the OLID schema (Zampieri et al., 2019a) from OffensEval 2019. The task featured five languages: English, Arabic, Danish, Greek, and Turkish for Subtask A. In addition, English also featured Subtasks B and C. OffensEval 2020 was one of the most popular tasks at SemEval-2020 attracting a large number of participants across all subtasks and also across all languages. A total of 528 teams signed up to participate in the task, 145 teams submitted systems during the evaluation period, and 70 submitted system description papers.

cs.CL↗