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Shang-Yu Su

Publications and source records attributed to Shang-Yu Su.

22 records · Page 2Linked to original sources

Natural Language Generation by Hierarchical Decoding with Linguistic Patterns

Natural language generation (NLG) is a critical component in spoken dialogue systems. Classic NLG can be divided into two phases: (1) sentence planning: deciding on the overall sentence structure, (2) surface realization: determining specific word forms and flattening the sentence structure into a string. Many simple NLG models are based on recurrent neural networks (RNN) and sequence-to-sequence (seq2seq) model, which basically contains an encoder-decoder structure; these NLG models generate sentences from scratch by jointly optimizing sentence planning and surface realization using a simple cross entropy loss training criterion. However, the simple encoder-decoder architecture usually suffers from generating complex and long sentences, because the decoder has to learn all grammar and diction knowledge. This paper introduces a hierarchical decoding NLG model based on linguistic patterns in different levels, and shows that the proposed method outperforms the traditional one with a smaller model size. Furthermore, the design of the hierarchical decoding is flexible and easily-extensible in various NLG systems.

cs.CL↗

Deep Dyna-Q: Integrating Planning for Task-Completion Dialogue Policy Learning

Training a task-completion dialogue agent via reinforcement learning (RL) is costly because it requires many interactions with real users. One common alternative is to use a user simulator. However, a user simulator usually lacks the language complexity of human interlocutors and the biases in its design may tend to degrade the agent. To address these issues, we present Deep Dyna-Q, which to our knowledge is the first deep RL framework that integrates planning for task-completion dialogue policy learning. We incorporate into the dialogue agent a model of the environment, referred to as the world model, to mimic real user response and generate simulated experience. During dialogue policy learning, the world model is constantly updated with real user experience to approach real user behavior, and in turn, the dialogue agent is optimized using both real experience and simulated experience. The effectiveness of our approach is demonstrated on a movie-ticket booking task in both simulated and human-in-the-loop settings.

cs.CL↗

Dynamic Time-Aware Attention to Speaker Roles and Contexts for Spoken Language Understanding

Spoken language understanding (SLU) is an essential component in conversational systems. Most SLU component treats each utterance independently, and then the following components aggregate the multi-turn information in the separate phases. In order to avoid error propagation and effectively utilize contexts, prior work leveraged history for contextual SLU. However, the previous model only paid attention to the content in history utterances without considering their temporal information and speaker roles. In the dialogues, the most recent utterances should be more important than the least recent ones. Furthermore, users usually pay attention to 1) self history for reasoning and 2) others' utterances for listening, the speaker of the utterances may provides informative cues to help understanding. Therefore, this paper proposes an attention-based network that additionally leverages temporal information and speaker role for better SLU, where the attention to contexts and speaker roles can be automatically learned in an end-to-end manner. The experiments on the benchmark Dialogue State Tracking Challenge 4 (DSTC4) dataset show that the time-aware dynamic role attention networks significantly improve the understanding performance.

cs.CL↗

Speaker Role Contextual Modeling for Language Understanding and Dialogue Policy Learning

Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits. This paper proposes a role-based contextual model to consider different speaker roles independently based on the various speaking patterns in the multi-turn dialogues. The experiments on the benchmark dataset show that the proposed role-based model successfully learns role-specific behavioral patterns for contextual encoding and then significantly improves language understanding and dialogue policy learning tasks.

cs.CL↗