arXiv subjects

Shaoping Ma

Publications and source records attributed to Shaoping Ma.

At least 37 records · Page 2Linked to original sources

arXiv2024

Intersectional Two-sided Fairness in Recommendation

Fairness of recommender systems (RS) has attracted increasing attention recently. Based on the involved stakeholders, the fairness of RS can be divided into user fairness, item fairness, and two-sided fairness which considers both user and item fairness simultaneously. However, we argue that the intersectional two-sided unfairness may still exist even if the RS is two-sided fair, which is observed and shown by empirical studies on real-world data in this paper, and has not been well-studied previously. To mitigate this problem, we propose a novel approach called Intersectional Two-sided Fairness Recommendation (ITFR). Our method utilizes a sharpness-aware loss to perceive disadvantaged groups, and then uses collaborative loss balance to develop consistent distinguishing abilities for different intersectional groups. Additionally, predicted score normalization is leveraged to align positive predicted scores to fairly treat positives in different intersectional groups. Extensive experiments and analyses on three public datasets show that our proposed approach effectively alleviates the intersectional two-sided unfairness and consistently outperforms previous state-of-the-art methods.

cs.IR↗

arXiv2024

Towards Better Understanding of User Satisfaction in Open-Domain Conversational Search

With the increasing popularity of conversational search, how to evaluate the performance of conversational search systems has become an important question in the IR community. Existing works on conversational search evaluation can mainly be categorized into two streams: (1) constructing metrics based on semantic similarity (e.g. BLUE, METEOR and BERTScore), or (2) directly evaluating the response ranking performance of the system using traditional search methods (e.g. nDCG, RBP and nERR). However, these methods either ignore the information need of the user or ignore the mixed-initiative property of conversational search. This raises the question of how to accurately model user satisfaction in conversational search scenarios. Since explicitly asking users to provide satisfaction feedback is difficult, traditional IR studies often rely on the Cranfield paradigm (i.e., third-party annotation) and user behavior modeling to estimate user satisfaction in search. However, the feasibility and effectiveness of these two approaches have not been fully explored in conversational search. In this paper, we dive into the evaluation of conversational search from the perspective of user satisfaction. We build a novel conversational search experimental platform and construct a Chinese open-domain conversational search behavior dataset containing rich annotations and search behavior data. We also collect third-party satisfaction annotation at the session-level and turn-level, to investigate the feasibility of the Cranfield paradigm in the conversational search scenario. Experimental results show both some consistency and considerable differences between the user satisfaction annotations and third-party annotations. We also propose dialog continuation or ending behavior models (DCEBM) to capture session-level user satisfaction based on turn-level information.

cs.IR↗

arXiv2023

An Intent Taxonomy of Legal Case Retrieval

Legal case retrieval is a special Information Retrieval~(IR) task focusing on legal case documents. Depending on the downstream tasks of the retrieved case documents, users' information needs in legal case retrieval could be significantly different from those in Web search and traditional ad-hoc retrieval tasks. While there are several studies that retrieve legal cases based on text similarity, the underlying search intents of legal retrieval users, as shown in this paper, are more complicated than that yet mostly unexplored. To this end, we present a novel hierarchical intent taxonomy of legal case retrieval. It consists of five intent types categorized by three criteria, i.e., search for Particular Case(s), Characterization, Penalty, Procedure, and Interest. The taxonomy was constructed transparently and evaluated extensively through interviews, editorial user studies, and query log analysis. Through a laboratory user study, we reveal significant differences in user behavior and satisfaction under different search intents in legal case retrieval. Furthermore, we apply the proposed taxonomy to various downstream legal retrieval tasks, e.g., result ranking and satisfaction prediction, and demonstrate its effectiveness. Our work provides important insights into the understanding of user intents in legal case retrieval and potentially leads to better retrieval techniques in the legal domain, such as intent-aware ranking strategies and evaluation methodologies.

cs.IR↗

arXiv2023

Unbiased Delayed Feedback Label Correction for Conversion Rate Prediction

Conversion rate prediction is critical to many online applications such as digital display advertising. To capture dynamic data distribution, industrial systems often require retraining models on recent data daily or weekly. However, the delay of conversion behavior usually leads to incorrect labeling, which is called delayed feedback problem. Existing work may fail to introduce the correct information about false negative samples due to data sparsity and dynamic data distribution. To directly introduce the correct feedback label information, we propose an Unbiased delayed feedback Label Correction framework (ULC), which uses an auxiliary model to correct labels for observed negative feedback samples. Firstly, we theoretically prove that the label-corrected loss is an unbiased estimate of the oracle loss using true labels. Then, as there are no ready training data for label correction, counterfactual labeling is used to construct artificial training data. Furthermore, since counterfactual labeling utilizes only partial training data, we design an embedding-based alternative training method to enhance performance. Comparative experiments on both public and private datasets and detailed analyses show that our proposed approach effectively alleviates the delayed feedback problem and consistently outperforms the previous state-of-the-art methods.

cs.IR↗

arXiv2023

THUIR2 at NTCIR-16 Session Search (SS) Task

Our team(THUIR2) participated in both FOSS and POSS subtasks of the NTCIR-161 Session Search (SS) Task. This paper describes our approaches and results. In the FOSS subtask, we submit five runs using learning-to-rank and fine-tuned pre-trained language models. We fine-tuned the pre-trained language model with ad-hoc data and session information and assembled them by a learning-to-rank method. The assembled model achieves the best performance among all participants in the preliminary evaluation. In the POSS subtask, we used an assembled model which also achieves the best performance in the preliminary evaluation.

cs.IR↗

arXiv2022

Towards a Better Understanding Human Reading Comprehension with Brain Signals

Reading comprehension is a complex cognitive process involving many human brain activities. Plenty of works have studied the patterns and attention allocations of reading comprehension in information retrieval related scenarios. However, little is known about what happens in human brain during reading comprehension and how these cognitive activities can affect information retrieval process. Additionally, with the advances in brain imaging techniques such as electroencephalogram (EEG), it is possible to collect brain signals in almost real time and explore whether it can be utilized as feedback to facilitate information acquisition performance. In this paper, we carefully design a lab-based user study to investigate brain activities during reading comprehension. Our findings show that neural responses vary with different types of reading contents, i.e., contents that can satisfy users' information needs and contents that cannot. We suggest that various cognitive activities, e.g., cognitive loading, semantic-thematic understanding, and inferential processing, underpin these neural responses at the micro-time scale during reading comprehension. From these findings, we illustrate several insights for information retrieval tasks, such as ranking models construction and interface design. Besides, we suggest the possibility of detecting reading comprehension status for a proactive real-world system. To this end, we propose a Unified framework for EEG-based Reading Comprehension Modeling (UERCM). To verify its effectiveness, we conduct extensive experiments based on EEG features for two reading comprehension tasks: answer sentence classification and answer extraction. Results show that it is feasible to improve the performance of two tasks with brain signals.

cs.IR↗

arXiv2022

Brain Topography Adaptive Network for Satisfaction Modeling in Interactive Information Access System

With the growth of information on the Web, most users heavily rely on information access systems (e.g., search engines, recommender systems, etc.) in their daily lives. During this procedure, modeling users' satisfaction status plays an essential part in improving their experiences with the systems. In this paper, we aim to explore the benefits of using Electroencephalography (EEG) signals for satisfaction modeling in interactive information access system design. Different from existing EEG classification tasks, the arisen of satisfaction involves multiple brain functions, such as arousal, prototypicality, and appraisals, which are related to different brain topographical areas. Thus modeling user satisfaction raises great challenges to existing solutions. To address this challenge, we propose BTA, a Brain Topography Adaptive network with a multi-centrality encoding module and a spatial attention mechanism module to capture cognitive connectivities in different spatial distances. We explore the effectiveness of BTA for satisfaction modeling in two popular information access scenarios, i.e., search and recommendation. Extensive experiments on two real-world datasets verify the effectiveness of introducing brain topography adaptive strategy in satisfaction modeling. Furthermore, we also conduct search result re-ranking task and video rating prediction task based on the satisfaction inferred from brain signals on search and recommendation scenarios, respectively. Experimental results show that brain signals extracted with BTA help improve the performance of interactive information access systems significantly.

cs.HC↗

arXiv2022

Disentangled Modeling of Domain and Relevance for Adaptable Dense Retrieval

Recent advance in Dense Retrieval (DR) techniques has significantly improved the effectiveness of first-stage retrieval. Trained with large-scale supervised data, DR models can encode queries and documents into a low-dimensional dense space and conduct effective semantic matching. However, previous studies have shown that the effectiveness of DR models would drop by a large margin when the trained DR models are adopted in a target domain that is different from the domain of the labeled data. One of the possible reasons is that the DR model has never seen the target corpus and thus might be incapable of mitigating the difference between the training and target domains. In practice, unfortunately, training a DR model for each target domain to avoid domain shift is often a difficult task as it requires additional time, storage, and domain-specific data labeling, which are not always available. To address this problem, in this paper, we propose a novel DR framework named Disentangled Dense Retrieval (DDR) to support effective and flexible domain adaptation for DR models. DDR consists of a Relevance Estimation Module (REM) for modeling domain-invariant matching patterns and several Domain Adaption Modules (DAMs) for modeling domain-specific features of multiple target corpora. By making the REM and DAMs disentangled, DDR enables a flexible training paradigm in which REM is trained with supervision once and DAMs are trained with unsupervised data. Comprehensive experiments in different domains and languages show that DDR significantly improves ranking performance compared to strong DR baselines and substantially outperforms traditional retrieval methods in most scenarios.

cs.IR↗

arXiv2022

Evaluating Interpolation and Extrapolation Performance of Neural Retrieval Models

A retrieval model should not only interpolate the training data but also extrapolate well to the queries that are different from the training data. While neural retrieval models have demonstrated impressive performance on ad-hoc search benchmarks, we still know little about how they perform in terms of interpolation and extrapolation. In this paper, we demonstrate the importance of separately evaluating the two capabilities of neural retrieval models. Firstly, we examine existing ad-hoc search benchmarks from the two perspectives. We investigate the distribution of training and test data and find a considerable overlap in query entities, query intent, and relevance labels. This finding implies that the evaluation on these test sets is biased toward interpolation and cannot accurately reflect the extrapolation capacity. Secondly, we propose a novel evaluation protocol to separately evaluate the interpolation and extrapolation performance on existing benchmark datasets. It resamples the training and test data based on query similarity and utilizes the resampled dataset for training and evaluation. Finally, we leverage the proposed evaluation protocol to comprehensively revisit a number of widely-adopted neural retrieval models. Results show models perform differently when moving from interpolation to extrapolation. For example, representation-based retrieval models perform almost as well as interaction-based retrieval models in terms of interpolation but not extrapolation. Therefore, it is necessary to separately evaluate both interpolation and extrapolation performance and the proposed resampling method serves as a simple yet effective evaluation tool for future IR studies.

cs.IR↗

arXiv2022

Towards Representation Alignment and Uniformity in Collaborative Filtering

Collaborative filtering (CF) plays a critical role in the development of recommender systems. Most CF methods utilize an encoder to embed users and items into the same representation space, and the Bayesian personalized ranking (BPR) loss is usually adopted as the objective function to learn informative encoders. Existing studies mainly focus on designing more powerful encoders (e.g., graph neural network) to learn better representations. However, few efforts have been devoted to investigating the desired properties of representations in CF, which is important to understand the rationale of existing CF methods and design new learning objectives. In this paper, we measure the representation quality in CF from the perspective of alignment and uniformity on the hypersphere. We first theoretically reveal the connection between the BPR loss and these two properties. Then, we empirically analyze the learning dynamics of typical CF methods in terms of quantified alignment and uniformity, which shows that better alignment or uniformity both contribute to higher recommendation performance. Based on the analyses results, a learning objective that directly optimizes these two properties is proposed, named DirectAU. We conduct extensive experiments on three public datasets, and the proposed learning framework with a simple matrix factorization model leads to significant performance improvements compared to state-of-the-art CF methods. Our implementations are publicly available at https://github.com/THUwangcy/DirectAU.

cs.IR↗

arXiv2022

A Survey on the Fairness of Recommender Systems

Recommender systems are an essential tool to relieve the information overload challenge and play an important role in people's daily lives. Since recommendations involve allocations of social resources (e.g., job recommendation), an important issue is whether recommendations are fair. Unfair recommendations are not only unethical but also harm the long-term interests of the recommender system itself. As a result, fairness issues in recommender systems have recently attracted increasing attention. However, due to multiple complex resource allocation processes and various fairness definitions, the research on fairness in recommendation is scattered. To fill this gap, we review over 60 papers published in top conferences/journals, including TOIS, SIGIR, and WWW. First, we summarize fairness definitions in the recommendation and provide several views to classify fairness issues. Then, we review recommendation datasets and measurements in fairness studies and provide an elaborate taxonomy of fairness methods in the recommendation. Finally, we conclude this survey by outlining some promising future directions.

cs.IR↗

arXiv2022

A Survey on Dropout Methods and Experimental Verification in Recommendation

Overfitting is a common problem in machine learning, which means the model too closely fits the training data while performing poorly in the test data. Among various methods of coping with overfitting, dropout is one of the representative ways. From randomly dropping neurons to dropping neural structures, dropout has achieved great success in improving model performances. Although various dropout methods have been designed and widely applied in past years, their effectiveness, application scenarios, and contributions have not been comprehensively summarized and empirically compared by far. It is the right time to make a comprehensive survey. In this paper, we systematically review previous dropout methods and classify them into three major categories according to the stage where dropout operation is performed. Specifically, more than seventy dropout methods published in top AI conferences or journals (e.g., TKDE, KDD, TheWebConf, SIGIR) are involved. The designed taxonomy is easy to understand and capable of including new dropout methods. Then, we further discuss their application scenarios, connections, and contributions. To verify the effectiveness of distinct dropout methods, extensive experiments are conducted on recommendation scenarios with abundant heterogeneous information. Finally, we propose some open problems and potential research directions about dropout that worth to be further explored.

cs.LG↗

arXiv2021

Interpreting Dense Retrieval as Mixture of Topics

Dense Retrieval (DR) reaches state-of-the-art results in first-stage retrieval, but little is known about the mechanisms that contribute to its success. Therefore, in this work, we conduct an interpretation study of recently proposed DR models. Specifically, we first discretize the embeddings output by the document and query encoders. Based on the discrete representations, we analyze the attribution of input tokens. Both qualitative and quantitative experiments are carried out on public test collections. Results suggest that DR models pay attention to different aspects of input and extract various high-level topic representations. Therefore, we can regard the representations learned by DR models as a mixture of high-level topics.

cs.IR↗

arXiv2021

Web Search via an Efficient and Effective Brain-Machine Interface

While search technologies have evolved to be robust and ubiquitous, the fundamental interaction paradigm has remained relatively stable for decades. With the maturity of the Brain-Machine Interface, we build an efficient and effective communication system between human beings and search engines based on electroencephalogram(EEG) signals, called Brain-Machine Search Interface(BMSI) system. The BMSI system provides functions including query reformulation and search result interaction. In our system, users can perform search tasks without having to use the mouse and keyboard. Therefore, it is useful for application scenarios in which hand-based interactions are infeasible, e.g, for users with severe neuromuscular disorders. Besides, based on brain signals decoding, our system can provide abundant and valuable user-side context information(e.g., real-time satisfaction feedback, extensive context information, and a clearer description of information needs) to the search engine, which is hard to capture in the previous paradigm. In our implementation, the system can decode user satisfaction from brain signals in real-time during the interaction process and re-rank the search results list based on user satisfaction feedback. The demo video is available at http://www.thuir.cn/group/YQLiu/datasets/BMSISystem.mp4.

cs.IR↗

arXiv2021

Learning Discrete Representations via Constrained Clustering for Effective and Efficient Dense Retrieval

Dense Retrieval (DR) has achieved state-of-the-art first-stage ranking effectiveness. However, the efficiency of most existing DR models is limited by the large memory cost of storing dense vectors and the time-consuming nearest neighbor search (NNS) in vector space. Therefore, we present RepCONC, a novel retrieval model that learns discrete Representations via CONstrained Clustering. RepCONC jointly trains dual-encoders and the Product Quantization (PQ) method to learn discrete document representations and enables fast approximate NNS with compact indexes. It models quantization as a constrained clustering process, which requires the document embeddings to be uniformly clustered around the quantization centroids and supports end-to-end optimization of the quantization method and dual-encoders. We theoretically demonstrate the importance of the uniform clustering constraint in RepCONC and derive an efficient approximate solution for constrained clustering by reducing it to an instance of the optimal transport problem. Besides constrained clustering, RepCONC further adopts a vector-based inverted file system (IVF) to support highly efficient vector search on CPUs. Extensive experiments on two popular ad-hoc retrieval benchmarks show that RepCONC achieves better ranking effectiveness than competitive vector quantization baselines under different compression ratio settings. It also substantially outperforms a wide range of existing retrieval models in terms of retrieval effectiveness, memory efficiency, and time efficiency.

cs.IR↗

arXiv2021

Why Don't You Click: Neural Correlates of Non-Click Behaviors in Web Search

Web search heavily relies on click-through behavior as an essential feedback signal for performance improvement and evaluation. Traditionally, click is usually treated as a positive implicit feedback signal of relevance or usefulness, while non-click (especially non-click after examination) is regarded as a signal of irrelevance or uselessness. However, there are many cases where users do not click on any search results but still satisfy their information need with the contents of the results shown on the Search Engine Result Page (SERP). This raises the problem of measuring result usefulness and modeling user satisfaction in "Zero-click" search scenarios. Previous works have solved this issue by (1) detecting user satisfaction for abandoned SERP with context information and (2) considering result-level click necessity with external assessors' annotations. However, few works have investigated the reason behind non-click behavior and estimated the usefulness of non-click results. A challenge for this research question is how to collect valuable feedback for non-click results. With neuroimaging technologies, we design a lab-based user study and reveal differences in brain signals while examining non-click search results with different usefulness levels. The findings in significant brain regions and electroencephalogram~(EEG) spectrum also suggest that the process of usefulness judgment might involve similar cognitive functions of relevance perception and satisfaction decoding. Inspired by these findings, we conduct supervised learning tasks to estimate the usefulness of non-click results with brain signals and conventional information (i.e., content and context factors). Results show that it is feasible to utilize brain signals to improve usefulness estimation performance and enhancing human-computer interactions in "Zero-click" search scenarios.

cs.IR↗

arXiv2021

Jointly Optimizing Query Encoder and Product Quantization to Improve Retrieval Performance

Recently, Information Retrieval community has witnessed fast-paced advances in Dense Retrieval (DR), which performs first-stage retrieval with embedding-based search. Despite the impressive ranking performance, previous studies usually adopt brute-force search to acquire candidates, which is prohibitive in practical Web search scenarios due to its tremendous memory usage and time cost. To overcome these problems, vector compression methods have been adopted in many practical embedding-based retrieval applications. One of the most popular methods is Product Quantization (PQ). However, although existing vector compression methods including PQ can help improve the efficiency of DR, they incur severely decayed retrieval performance due to the separation between encoding and compression. To tackle this problem, we present JPQ, which stands for Joint optimization of query encoding and Product Quantization. It trains the query encoder and PQ index jointly in an end-to-end manner based on three optimization strategies, namely ranking-oriented loss, PQ centroid optimization, and end-to-end negative sampling. We evaluate JPQ on two publicly available retrieval benchmarks. Experimental results show that JPQ significantly outperforms popular vector compression methods. Compared with previous DR models that use brute-force search, JPQ almost matches the best retrieval performance with 30x compression on index size. The compressed index further brings 10x speedup on CPU and 2x speedup on GPU in query latency.

cs.IR↗

arXiv2021

A Large-Scale Rich Context Query and Recommendation Dataset in Online Knowledge-Sharing

Data plays a vital role in machine learning studies. In the research of recommendation, both user behaviors and side information are helpful to model users. So, large-scale real scenario datasets with abundant user behaviors will contribute a lot. However, it is not easy to get such datasets as most of them are only hold and protected by companies. In this paper, a new large-scale dataset collected from a knowledge-sharing platform is presented, which is composed of around 100M interactions collected within 10 days, 798K users, 165K questions, 554K answers, 240K authors, 70K topics, and more than 501K user query keywords. There are also descriptions of users, answers, questions, authors, and topics, which are anonymous. Note that each user's latest query keywords have not been included in previous open datasets, which reveal users' explicit information needs. We characterize the dataset and demonstrate its potential applications for recommendation study. Multiple experiments show the dataset can be used to evaluate algorithms in general top-N recommendation, sequential recommendation, and context-aware recommendation. This dataset can also be used to integrate search and recommendation and recommendation with negative feedback. Besides, tasks beyond recommendation, such as user gender prediction, most valuable answerer identification, and high-quality answer recognition, can also use this dataset. To the best of our knowledge, this is the largest real-world interaction dataset for personalized recommendation.

cs.IR↗