arXiv subjects

Shashank Mehrotra

Publications and source records attributed to Shashank Mehrotra.

10 recordsLinked to original sources

arXiv2026

Too Many Specialists: Emergent Inefficiencies and Bottlenecks for Multi-agent Ad-hoc Collaboration

Computational models of collaboration without prior coordination often overlook how heterogeneous agent traits and complex task structures jointly produce systemic bottlenecks, inefficiencies, and contribution inequalities. We address this by using an agent-based model of ad-hoc teamwork in a kitchen environment. Our model integrates diverse agent personas with tasks that combine serial and parallel dependencies. We identify a specialist's dilemma, where rigid role assertion generates system-level bottlenecks, amplifies workload inequality, and fosters fragmented, homophilous networks. We also find that team size and communication overhead interact with problem structure to generate diminishing returns and redundant collaboration. Linking micro-level behavior to macro-level outcomes provides insights into emergent collaboration and design principles for effective multi-agent teamwork.

cs.MA↗

arXiv2026

Strategic Shaping of Human Prosociality: A Latent-State POMDP Framework

We propose a decision-theoretic framework in which a robot strategically can shape inferred human's prosocial state during repeated interactions. Modeling the human's prosociality as a latent state that evolves over time, the robot learns to infer and influence this state through its own actions, including helping and signaling. We formalize this as a latent-state POMDP with limited observations and learn the transition and observation dynamics using expectation maximization. The resulting belief-based policy balances task and social objectives, selecting actions that maximize long-term cooperative outcomes. We evaluate the model using data from user studies and show that the learned policy outperforms baseline strategies in both team performance and increasing observed human cooperative behavior.

cs.HC↗

arXiv2026

Exploring The Impact Of Proactive Generative AI Agent Roles In Time-Sensitive Collaborative Problem-Solving Tasks

Collaborative problem-solving under time pressure is common but difficult, as teams must generate ideas quickly, coordinate actions, and track progress. Generative AI offers new opportunities to assist, but we know little about how proactive agents affect the dynamics of real-time, co-located teamwork. We studied two forms of proactive support in digital escape rooms: a facilitator agent that offered summaries and group structures, and a peer agent that proposed ideas and answered queries. In a within-subjects study with 24 participants, we compared group performance and processes across three conditions: no AI, peer, and facilitator. Results show that the peer agent occasionally enhanced problem-solving by offering timely hints and memory support; however, it also disrupted flow, increased workload, and created over-reliance. In comparison, the facilitator agent provided light scaffolding but had a limited impact on outcomes. We provide design considerations for proactive generative AI agents based on our findings.

cs.HC↗

arXiv2025

Toward Informed AV Decision-Making: Computational Model of Well-being and Trust in Mobility

For future human-autonomous vehicle (AV) interactions to be effective and smooth, human-aware systems that analyze and align human needs with automation decisions are essential. Achieving this requires systems that account for human cognitive states. We present a novel computational model in the form of a Dynamic Bayesian Network (DBN) that infers the cognitive states of both AV users and other road users, integrating this information into the AV's decision-making process. Specifically, our model captures the well-being of both an AV user and an interacting road user as cognitive states alongside trust. Our DBN models infer beliefs over the AV user's evolving well-being, trust, and intention states, as well as the possible well-being of other road users, based on observed interaction experiences. Using data collected from an interaction study, we refine the model parameters and empirically assess its performance. Finally, we extend our model into a causal inference model (CIM) framework for AV decision-making, enabling the AV to enhance user well-being and trust while balancing these factors with its own operational costs and the well-being of interacting road users. Our evaluation demonstrates the model's effectiveness in accurately predicting user's states and guiding informed, human-centered AV decisions.

cs.AI↗

arXiv2024

More than just a Tool: People's Perception and Acceptance of Prosocial Delivery Robots as Fellow Road Users

Service robots are increasingly deployed in public spaces, performing functional tasks such as making deliveries. To better integrate them into our social environment and enhance their adoption, we consider integrating social identities within delivery robots along with their functional identity. We conducted a virtual reality-based pilot study to explore people's perceptions and acceptance of delivery robots that perform prosocial behavior. Preliminary findings from thematic analysis of semi-structured interviews illustrate people's ambivalence about dual identity. We discussed the emerging themes in light of social identity theory, framing effect, and human-robot intergroup dynamics. Building on these insights, we propose that the next generation of delivery robots should use peer-based framing, an updated value proposition, and an interactive design that places greater emphasis on expressing intentionality and emotional responses.

cs.HC↗

arXiv2024

Can we enhance prosocial behavior? Using post-ride feedback to improve micromobility interactions

Micromobility devices, such as e-scooters and delivery robots, hold promise for eco-friendly and cost-effective alternatives for future urban transportation. However, their lack of societal acceptance remains a challenge. Therefore, we must consider ways to promote prosocial behavior in micromobility interactions. We investigate how post-ride feedback can encourage the prosocial behavior of e-scooter riders while interacting with sidewalk users, including pedestrians and delivery robots. Using a web-based platform, we measure the prosocial behavior of e-scooter riders. Results found that post-ride feedback can successfully promote prosocial behavior, and objective measures indicated better gap behavior, lower speeds at interaction, and longer stopping time around other sidewalk actors. The findings of this study demonstrate the efficacy of post-ride feedback and provide a step toward designing methodologies to improve the prosocial behavior of mobility users.

cs.HC↗

arXiv2024

How is the Pilot Doing: VTOL Pilot Workload Estimation by Multimodal Machine Learning on Psycho-physiological Signals

Vertical take-off and landing (VTOL) aircraft do not require a prolonged runway, thus allowing them to land almost anywhere. In recent years, their flexibility has made them popular in development, research, and operation. When compared to traditional fixed-wing aircraft and rotorcraft, VTOLs bring unique challenges as they combine many maneuvers from both types of aircraft. Pilot workload is a critical factor for safe and efficient operation of VTOLs. In this work, we conduct a user study to collect multimodal data from 28 pilots while they perform a variety of VTOL flight tasks. We analyze and interpolate behavioral patterns related to their performance and perceived workload. Finally, we build machine learning models to estimate their workload from the collected data. Our results are promising, suggesting that quantitative and accurate VTOL pilot workload monitoring is viable. Such assistive tools would help the research field understand VTOL operations and serve as a stepping stone for the industry to ensure VTOL safe operations and further remote operations.

cs.HC↗

arXiv2024

Should I Help a Delivery Robot? Cultivating Prosocial Norms through Observations

We propose leveraging prosocial observations to cultivate new social norms to encourage prosocial behaviors toward delivery robots. With an online experiment, we quantitatively assess updates in norm beliefs regarding human-robot prosocial behaviors through observational learning. Results demonstrate the initially perceived normativity of helping robots is influenced by familiarity with delivery robots and perceptions of robots' social intelligence. Observing human-robot prosocial interactions notably shifts peoples' normative beliefs about prosocial actions; thereby changing their perceived obligations to offer help to delivery robots. Additionally, we found that observing robots offering help to humans, rather than receiving help, more significantly increased participants' feelings of obligation to help robots. Our findings provide insights into prosocial design for future mobility systems. Improved familiarity with robot capabilities and portraying them as desirable social partners can help foster wider acceptance. Furthermore, robots need to be designed to exhibit higher levels of interactivity and reciprocal capabilities for prosocial behavior.

cs.RO↗

arXiv2023

Wellbeing in Future Mobility: Toward AV Policy Design to Increase Wellbeing through Interactions

Recent advances in Automated vehicle (AV) technology and micromobility devices promise a transformational change in the future of mobility usage. These advances also pose challenges concerning human-AV interactions. To ensure the smooth adoption of these new mobilities, it is essential to assess how past experiences and perceptions of social interactions by people may impact the interactions with AV mobility. This research identifies and estimates an individual's wellbeing based on their actions, prior experiences, social interaction perceptions, and dyadic interactions with other road users. An online video-based user study was designed, and responses from 300 participants were collected and analyzed to investigate the impact on individual wellbeing. A machine learning model was designed to predict the change in wellbeing. An optimal policy based on the model allows informed AV actions toward its yielding behavior with other road users to enhance users' wellbeing. The findings from this study have broader implications for creating human-aware systems by creating policies that align with the individual state and contribute toward designing systems that align with an individual's state of wellbeing.

cs.HC↗

arXiv2023

Trust in Shared Automated Vehicles: Study on Two Mobility Platforms

The ever-increasing adoption of shared transportation modalities across the United States has the potential to fundamentally change the preferences and usage of different mobilities. It also raises several challenges with respect to the design and development of automated mobilities that can enable a large population to take advantage of this emergent technology. One such challenge is the lack of understanding of how trust in one automated mobility may impact trust in another. Without this understanding, it is difficult for researchers to determine whether future mobility solutions will have acceptance within different population groups. This study focuses on identifying the differences in trust across different mobility and how trust evolves across their use for participants who preferred an aggressive driving style. A dual mobility simulator study was designed in which 48 participants experienced two different automated mobilities (car and sidewalk). The results found that participants showed increasing levels of trust when they transitioned from the car to the sidewalk mobility. In comparison, participants showed decreasing levels of trust when they transitioned from the sidewalk to the car mobility. The findings from the study help inform and identify how people can develop trust in future mobility platforms and could inform the design of interventions that may help improve the trust and acceptance of future mobility.

cs.HC↗