arXiv subjects

Sherry Chen

Publications and source records attributed to Sherry Chen.

3 recordsLinked to original sources

arXiv2026

Recommending Search Filters To Improve Conversions At Airbnb

Airbnb, a two-sided online marketplace connecting guests and hosts, offers a diverse and unique inventory of accommodations, experiences, and services. Search filters play an important role in helping guests navigate this variety by refining search results to align with their needs. Yet, while search filters are designed to facilitate conversions in online marketplaces, their direct impact on driving conversions remains underexplored in the existing literature. This paper bridges this gap by presenting a novel application of machine learning techniques to recommend search filters aimed at improving booking conversions. We introduce a modeling framework that directly targets lower-funnel conversions (bookings) by recommending intermediate tools, i.e. search filters. Leveraging the framework, we designed and built the filter recommendation system at Airbnb from the ground up, addressing challenges like cold start and stringent serving requirements. The filter recommendation system we developed has been successfully deployed at Airbnb, powering multiple user interfaces and driving incremental booking conversion lifts, as validated through online A/B testing. An ablation study further validates the effectiveness of our approach and key design choices. By focusing on conversion-oriented filter recommendations, our work ensures that search filters serve their ultimate purpose at Airbnb - helping guests find and book their ideal accommodations.

cs.IR↗

arXiv2025

Agentic Program Repair from Test Failures at Scale: A Neuro-symbolic approach with static analysis and test execution feedback

Aim: With the advent of LLMs, sophisticated agentic program repair has become viable at large organizations with large codebases. In this work, we develop an Engineering Agent that fixes the source code based on test failures at scale across diverse software offerings internally. Method: Using Llama as the base, we employ the ReAct harness to develop an agent. We start with a test failure that was triaged by a rule-based test failure bot. We then set up an agentic harness and allow the agent to reason and run a set of 15 actions from reading a file to generating a patch. We provide feedback to the agent through static analysis and test failures so it can refine its solution. We leverage an LLM-as-a-Judge to ensure that the patch conforms to the standards followed by a human review to land fixes. Benchmark Findings: We curated offline benchmarks for our patch generator, the Engineering Agent loop, and the LLM-as-a-Judge. In offline evaluations we found that a specialized 70B model is highly competitive with the much larger but vanilla Llama-405B. In an ablation study, we found that the ReAct harness (neural model) benefited from the symbolic information from static analysis tools and test execution traces. A model that strikes a balance between the solve rate and error rate vs the cost and latency has a benchmark solve rate of 42.3% using an average 11.8 feedback iterations. Production Findings: In a three month period, 80% of the generated fixes were reviewed, of which 31.5% were landed (25.5% of the total number of generated fixes). Feedback from Engineers: We used open coding to extract qualitative themes from engineers' feedback. We saw positive feedback in the form of quick approvals, gratitude, and surprise. We also found mixed feedback when the Engineering Agent's solution was partially correct and it served as a good starting point.

cs.SE↗

arXiv2024

Learning to Rank for Maps at Airbnb

As a two-sided marketplace, Airbnb brings together hosts who own listings for rent with prospective guests from around the globe. Results from a guest's search for listings are displayed primarily through two interfaces: (1) as a list of rectangular cards that contain on them the listing image, price, rating, and other details, referred to as list-results (2) as oval pins on a map showing the listing price, called map-results. Both these interfaces, since their inception, have used the same ranking algorithm that orders listings by their booking probabilities and selects the top listings for display. But some of the basic assumptions underlying ranking, built for a world where search results are presented as lists, simply break down for maps. This paper describes how we rebuilt ranking for maps by revising the mathematical foundations of how users interact with search results. Our iterative and experiment-driven approach led us through a path full of twists and turns, ending in a unified theory for the two interfaces. Our journey shows how assumptions taken for granted when designing machine learning algorithms may not apply equally across all user interfaces, and how they can be adapted. The net impact was one of the largest improvements in user experience for Airbnb which we discuss as a series of experimental validations.

cs.IR↗