arXiv subjects

Sherry Ruan

Publications and source records attributed to Sherry Ruan.

3 recordsLinked to original sources

arXiv2024

JungleGPT: Designing and Optimizing Compound AI Systems for E-Commerce

LLMs have significantly advanced the e-commerce industry by powering applications such as personalized recommendations and customer service. However, most current efforts focus solely on monolithic LLMs and fall short in addressing the complexity and scale of real-world e-commerce scenarios. In this work, we present JungleGPT, the first compound AI system tailored for real-world e-commerce applications. We outline the system's design and the techniques used to optimize its performance for practical use cases, which have proven to reduce inference costs to less than 1% of what they would be with a powerful, monolithic LLM.

cs.IR↗

arXiv2023

Reinforcement Learning Tutor Better Supported Lower Performers in a Math Task

Resource limitations make it hard to provide all students with one of the most effective educational interventions: personalized instruction. Reinforcement learning could be a key tool to reduce the development cost and improve the effectiveness of intelligent tutoring software that aims to provide the right support, at the right time, to a student. Here we illustrate that deep reinforcement learning can be used to provide adaptive pedagogical support to students learning about the concept of volume in a narrative storyline software. Using explainable artificial intelligence tools, we extracted interpretable insights about the pedagogical policy learned and demonstrated that the resulting policy had similar performance in a different student population. Most importantly, in both studies, the reinforcement-learning narrative system had the largest benefit for those students with the lowest initial pretest scores, suggesting the opportunity for AI to adapt and provide support for those most in need.

cs.AI↗

arXiv2018

Comparing Speech and Keyboard Text Entry for Short Messages in Two Languages on Touchscreen Phones

With the ubiquity of mobile touchscreen devices like smartphones, two widely used text entry methods have emerged: small touch-based keyboards and speech recognition. Although speech recognition has been available on desktop computers for years, it has continued to improve at a rapid pace, and it is currently unknown how today's modern speech recognizers compare to state-of-the-art mobile touch keyboards, which also have improved considerably since their inception. To discover both methods' "upper-bound performance," we evaluated them in English and Mandarin Chinese on an Apple iPhone 6 Plus in a laboratory setting. Our experiment was carried out using Baidu's Deep Speech 2, a deep learning-based speech recognition system, and the built-in Qwerty (English) or Pinyin (Mandarin) Apple iOS keyboards. We found that with speech recognition, the English input rate was 2.93 times faster (153 vs. 52 WPM), and the Mandarin Chinese input rate was 2.87 times faster (123 vs. 43 WPM) than the keyboard for short message transcription under laboratory conditions for both methods. Furthermore, although speech made fewer errors during entry (5.30% vs. 11.22% corrected error rate), it left slightly more errors in the final transcribed text (1.30% vs. 0.79% uncorrected error rate). Our results show that comparatively, under ideal conditions for both methods, upper-bound speech recognition performance has greatly improved compared to prior systems, and might see greater uptake in the future, although further study is required to quantify performance in non-laboratory settings for both methods.

cs.HC↗