arXiv subjects

Shilpa Bhagavath

Publications and source records attributed to Shilpa Bhagavath.

3 recordsLinked to original sources

arXiv2026

Co-Evolving Harnesses and Models: On-Policy Correction Helps Weaker Models Catch Up Where Imitation Fails

Agent harnesses (the system prompt, tool set, execution hooks, and context-management scaffolding around a model) are a critical determinant of agentic task success. Automated harness evolution can enable smaller models to perform well on domain-specific tasks at a fraction of frontier-model cost. Since both the harness and model weights shape behavior, we ask how harness evolution and lightweight fine-tuning should be combined. Across seven enterprise agent tasks, we first evolve a harness with the weaker model, then find that a stronger expert often uses it more effectively, suggesting expert supervision could close the remaining gap. However, training the weaker model on the expert's complete trajectories under the evolved harness backfires: performance regresses on all seven tasks by 4 to 30 points across Qwen3-Coder and Gemma 4, even though the same procedure helps under the unevolved harness. Our analysis shows that imitation transfers knowledge and increases scaffold usage, but disrupts model-harness fit: the weaker model adopts the expert's planning strategy without the competence to execute it and no longer matches the harness evolved around its native planning style. We therefore develop an on-policy expert-correction pipeline, automated by a meta-level MLE agent, that localizes the failing turn in the weaker model's own rollout and asks the expert to rewrite only that turn. This preserves the model's planning style and combines the gains of harness evolution and model adaptation. Our results identify and resolve a source of contention between harness and weight updates, yielding a compatibility-preserving recipe for economical co-evolution on domain-specific enterprise tasks.

cs.AI↗

arXiv2025

Benchmarking Deep Search over Heterogeneous Enterprise Data

We present a new benchmark for evaluating Deep Search--a realistic and complex form of retrieval-augmented generation (RAG) that requires source-aware, multi-hop reasoning over diverse, sparsed, but related sources. These include documents, meeting transcripts, Slack messages, GitHub, and URLs, which vary in structure and often contain human-to-human interactions. We build it using a synthetic data pipeline that simulates business workflows across product planning, development, and support stages, generating interconnected content with realistic noise and multi-hop questions with guaranteed ground-truth answers. We release our benchmark with both answerable and unanswerable queries, and retrieval pool of 39,190 enterprise artifacts, enabling fine-grained evaluation of long-context LLM and RAG systems. Our experiments reveal that even the best-performing agentic RAG methods achieve an average performance score of 32.96 on our benchmark. With further analysis, we highlight retrieval as the main bottleneck: existing methods struggle to conduct deep searches and retrieve all necessary evidence. Consequently, they often reason over partial context, leading to significant performance degradation.

cs.CL↗

arXiv2025

Turning Conversations into Workflows: A Framework to Extract and Evaluate Dialog Workflows for Service AI Agents

Automated service agents require well-structured workflows to provide consistent and accurate responses to customer queries. However, these workflows are often undocumented, and their automatic extraction from conversations remains unexplored. In this work, we present a novel framework for extracting and evaluating dialog workflows from historical interactions. Our extraction process consists of two key stages: (1) a retrieval step to select relevant conversations based on key procedural elements, and (2) a structured workflow generation process using a question-answer-based chain-of-thought (QA-CoT) prompting. To comprehensively assess the quality of extracted workflows, we introduce an automated agent and customer bots simulation framework that measures their effectiveness in resolving customer issues. Extensive experiments on the ABCD and SynthABCD datasets demonstrate that our QA-CoT technique improves workflow extraction by 12.16\% in average macro accuracy over the baseline. Moreover, our evaluation method closely aligns with human assessments, providing a reliable and scalable framework for future research.

cs.CL↗