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Shion Guha

Publications and source records attributed to Shion Guha.

At least 19 recordsLinked to original sources

Palimpsestic Accountability in the US Federal AI Inventories

An AI inventory is a structured, often public record in which a government or organization lists and describes the AI systems it uses or plans to use. Studies of single AI inventory releases describe what systems do but say little about how they are governed over time. We linked entries across three releases of the US Federal AI Use Case Inventory (2023--2025), compared answers only where both releases required them, and analyzed governance accounts through a dual deductive-inductive approach, guided by the Algorithmic Decision-Making Adapted for the Public Sector (ADMAPS) framework. As the inventory grew from 710 to 3,611 entries from 2023 to 2025, fewer required answers were left blank, but accountability was rewritten through three mechanisms. Each release \emph{redrew} the scope of the questions; agency-assigned classifications \emph{gated} what was reported; and answers were also \emph{overwritten}, with gains and losses concentrated in single agencies and little account of human oversight and judgment. These findings show that each release redraws the boundary of accountability and leaves the public to \emph{re-stitch} the records, a condition we term \textbf{palimpsestic accountability}. We recommend versioned records, reasons for every reclassification, public files that distinguish kinds of missing answers, and oversight documented as conditions to improve public sector AI accountability.

cs.AI↗

Infrastructure and its Discontents: Contestations of Power in Canada's AI Governance Scaffold

This paper develops a critical theoretical framework for understanding national Artificial Intelligence (AI) strategies through the lens of "Governance as Infrastructure." Integrating insights from Infrastructure Studies, Science and Technology Studies (STS), this paper employs Black Feminist Technoscience (BFTS) to reveal how AI governance infrastructures are assembled, maintained, and contested, and whose forms of knowledge, labour, and experience are rendered visible or invisible in these processes. We analyze the Canadian AI governance landscape through in-depth interviews with bureaucrats, civil society advocacy groups, academic researchers, and industry actors. Our inductive thematic analysis reveals how AI governance infrastructure enacts specific configurations of power, particularly through the politics of expertise; how actors navigate profound ambiguities related to AI's opacity, often involving strategic ignorance; and how mechanisms for justice and accountability struggle to address AI-related harms. We contend that a BFTS perspective highlights the limitations of current governance approaches and points toward alternative infrastructural designs prioritizing care, maintenance, participatory democracy, and adaptive temporalities to foster more equitable and accountable technology governance.

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Fairness Theatre: Evaluating Post-Hoc Fairness Interventions in Vendor-Controlled Early Warning Systems

Public institutions increasingly procure AI systems whose design they cannot inspect or change. In higher education, proprietary Early Warning Systems (EWS) leave colleges with few options beyond adjusting model outputs to address inequity. This raises the question of how fairness work is coordinated among vendors, institutions, advisors, and students with unequal power to change these systems? Using student records from a public college in Ontario, Canada, we evaluate six post-hoc fairness interventions on a research EWS under simulated procurement constraints. We compare fairness, accuracy, and demographic disparities, introducing error-type profiling to trace how interventions redistribute false positives and false negatives. Interventions redistributed disparities without consistently reducing them. Two implementations favored already-advantaged groups because they used group size to define disadvantage; small, marginalized groups remained poorly served. These findings show how procurement constraints and implementation choices shape the possibilities for fairness work. We call the resulting condition fairness theatre; dashboard metrics converge while groups' error burdens persist or worsen.

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A Global Comparison of Schemas, Transparency, and Interoperability in Public-Sector AI Registers and Inventories

Artificial intelligence (AI) registers and inventories aim to make governmental AI visible, but their institutional scope, schemas, and reporting practices construct different representations of public-sector AI. We compare 8,368 records from country-specific and transnational inventories covering 72 countries. Across 23 harmonized fields, registers shared a descriptive core but rarely requested information about appeals, risks, legal bases, or external evaluation. We found that broad schemas often contained substantial missingness, schema similarity showed no significant patterned convergence, and multiple sources covering the same jurisdictions overlapped only selectively. Based on these findings, we synthesize a layered visibility framework that shows how register records reflect disclosure arrangements and why interoperability requires shared concepts, clear definitions, and preserved provenance.

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A Sociotechnical Review of Algorithms in Health Systems: Technical, Cost, and Human-Centered Considerations

Artificial intelligence (AI) applications in healthcare are becoming increasingly prevalent, to assist health systems, providers, and patients with tasks such as decision-making, risk prediction, and diagnosis. This increasing computational potential brings AI applications to the forefront of workplace decision making, often without full consideration of subsequent computational, organizational, and social costs. These applications are leveraged to reduce healthcare costs and increase efficiency of daily tasks, with model-related costs being considered at varying levels of granularity. To understand these trends, we critically analyze 114 papers to examine how cost-aware AI models have been developed for health systems. We explore the data, method, and outcome choices of these models, as well as their intersection with cost and human-centered concerns, highlighting the gaps in rigorous sociotechnical model design. From these trends, we define model costs and subsequent dimensions, presenting insight into those studies reporting financial, computational, organizational and/or social measures. Further, we critique the benefits and challenges of evaluating model-related costs and sustainability concerns when developing AI models for health systems.

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Embedded Human-Centered Data Science in a Graduate Programming Course: A Framework and Case Study

As AI and data-driven systems pervade practice, there is an imperative for instructors to embed societal impact and ethics content into computing courses. In response, we present the Human-Centered Education for Learning in Information and eXplainable Computing (HELIX) framework for information science programs, organized around three iterative pillars - knowledge building, decision-making, and empowerment - with concrete actions for instructors and students. We applied the framework in a graduate, introductory programming course using readings, algorithmic design activities, and scenario-based reflections. We present a pilot implementation of this framework to examine changes in students' (n=22) knowledge acquisition, decision-making processes, and self-reflection regarding human-centered perspectives in data science. We release an anonymized materials kit (survey, assignments, analysis code) to support adoption. We discuss design tensions (workload, assessment, relevance to diverse information science learners) and provide guidelines for integrating human-centered content without overwhelming technical outcomes. Findings suggest that the HELIX Framework is feasible in information science contexts and future work should use comparative survey assessment to strengthen causal inferences.

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Evaluating Second-Order Bias of LLMs Through Epistemic Entitlement

Evaluations of social bias in LLMs largely focus on whether models generate or imply biased content. However, as LLMs are increasingly used as judges of bias, they may exhibit social biases in subtler ways in how they evaluate biased content, which current methods do not systematically capture. We call this second-order bias: social bias in an LLM's judgment about social bias, which we evaluate through a novel, philosophically grounded reasoning task. Drawing on entitlement epistemology, we conceptualize bias as misplaced foundational knowledge that shapes an agent's rational inquiry, and derive a logical reasoning task for LLMs to judge to whom a biased text is acceptable or non-acceptable. We develop two simple metrics to measure how biased LLM judges are in inferring demographics for acceptability without sufficient support, and how these inferences vary across groups targeted by biased texts. Evaluating open and closed models, we find that our task evades safety guardrails by surfacing bias in model judgment. It varies systematically across target groups, reflects implicit social maps, and shows how models are still triggered by demographic labels. Our work points to the need for LLM bias evaluation in judgment tasks and broadly, for more theoretically grounded approaches to bias evaluation in NLP. We release our code and model responses at https://github.com/uofthcdslab/second-order-bias.

cs.CL↗

Generative AI Alignment with Hinduism's Theological Plurality and Sacred Representation

Generative AI systems are increasingly used to answer personal questions and mediate everyday practices, including religion. However, existing discussions around AI alignment and ethics have largely centered secular, Western, and Abrahamic assumptions about religion, offering limited attention to other faith-based traditions. In this paper, we examine how Hindu users engage with generative AI systems in relation to their religious knowledge, belief, and practice. Drawing on 15 semi-structured interviews with Bangladeshi Hindu participants, we analyze how users interpret AI-generated religious representations, scriptural explanations, devotional interactions, and synthetic religious media. We found that AI can be both accessible and ethically troubling. While AI supported scriptural inquiry, devotional visualization, and religious storytelling, our study also identified concerns about theological flattening, cultural misrepresentation, devotional manipulation, and the simulation of sacred presence and authority. We conclude by arguing that religious alignment in generative AI requires interpretive alignment: systems that disclose their limits, preserve plurality, and avoid simulating sacred authority and sycophantic personalization.

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The Accuracy Trap: Structural Scarcity Amplifies Relative Inequality in Algorithmic Allocation

Algorithmic systems increasingly rank individuals for access to scarce public resources, from child welfare interventions to cancer treatment referrals. The prevailing fairness frame treats disparity as a property of biased data or deficient models, with remedies through calibration and debiasing. Under structural scarcity, where demand exceeds supply by an order of magnitude, allocation becomes a rationing problem, and the statistical properties of ranking diverge sharply from those of classification. We derive a scaling law $D \propto \exp(t \cdot ρ\cdot Δ)$, in which relative disparity between two groups separated by a structural gap $Δ$ grows in the product of the scarcity-induced threshold $t$ and rank-discrimination fidelity $ρ$. Scarcity and accuracy interact multiplicatively, producing exponentially larger between-group disparities. We term this dynamic the Accuracy Trap. We validate this Accuracy Trap through Monte Carlo simulation and two independent public-sector systems in Canadian child welfare and U.S. cancer care. Debiasing alone cannot dissolve the trap.

cs.CY↗

Bridging Predictions and Interventions: An Integrated Framework for Automated Decision-Systems

Automated decision systems (ADS) leverage predictions about individual future outcomes to inform consequential decision-making in organizational settings. Across various settings - including criminal pretrial release, clinical triage, student support, and more - it is often assumed that improved predictive accuracy is the priority consideration in determining better downstream outcomes upon the deployment of ADS. In practice, real-world case studies reveal that this is far from the case: introducing individual predictions into decision-making modifies organizational workflows, assessment, and decision-making processes in ways that require a complete re-consideration of our approach to the design, evaluation, and deployment of ADS. As a result, this Perspective develops an integrated framework for studying ADS in social systems, shifting current priorities from a purely prediction-based paradigm towards an intervention-oriented view that accounts for real-world conditions. Our aim is to improve our understanding of ADS and more meaningfully anticipate its downstream societal and organizational consequences.

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Mod-Guide: An LLM-based Content Moderation Feedback System to Address Insensitive Speech toward Indigenous Ethnic and Religious Minority Communities

Language operates as a mechanism of both marginalization and resistance, especially for minority communities navigating insensitive and harmful speech online. As content moderation increasingly depends on large language models (LLMs), concerns arise about whether these systems can recognize culturally insensitive speech-language that disregards or marginalizes the cultural and religious perspectives of historically underrepresented communities, often through implicit erasure, misrepresentation, or normative framing, rather than overt hostility. Focusing on Bangladesh's Hindu and Chakma communities -- the country's largest religious and Indigenous ethnic minorities, respectively -- this paper investigates the epistemic limits of LLM-based moderation systems and explores methods for incorporating minority perspectives. We co-created a culturally grounded corpus of insensitive speech with community members and integrated their narratives into moderation pipelines using retrieval augmented generation (RAG). Our tool, Mod-Guide, improves LLM sensitivity to minority viewpoints by leveraging contextual cues derived from lived experience. Through mixed-method evaluations involving both minority and majority participants, we demonstrate that RAG-enhanced moderation responses are more contextually accurate and perceived differently across ethnic lines. This work advances research in human-computer interaction, AI ethics, and social computing by foregrounding restorative justice and hermeneutical inclusion in the design of content moderation systems.

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"Is This Not Enough?": Asymmetries in Institutional Accountability and Collective Sensemaking in the Case of Canada's Algorithmic Visa Triage System

This paper examines how algorithmic accountability in Canada's visa system is articulated institutionally and experienced by applicants across borders. We analyzed Immigration, Refugees and Citizenship Canada (IRCC)'s Algorithmic Impact Assessment (AIA) for the temporary resident visa (TRV) triage system using the algorithmic decision-making adapted for the public sector (ADMAPS) framework and analyzed Reddit discussions among applicants using a mixed-methods approach. We show that while institutional artifacts emphasize transparency, procedural safeguards, and bounded impacts, applicants engage in collective sensemaking to interpret opaque decisions, often relying on peer knowledge amid uncertainty. We identify three asymmetries between how institutional accountability is structured and how people perceive the process: epistemic asymmetry in access to decision logic, jurisdictional asymmetry in exposure shaped by geopolitical positioning, and temporal--relational asymmetry in how waiting and uncertainty are experienced. We emphasize why it is important to shift attention from institutional design to the uneven distribution of experiences with public-sector algorithmic governance. Together, these contributions demonstrate how algorithmic governance systems in the context of transnational migration produce structured asymmetries not captured by institutional disclosure frameworks, and how extending ADMAPS can account for those uneven translations of accountability.

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How do datasets, developers, and models affect biases in a low-resourced language?: The Case of the Bengali Language

Sociotechnical systems, such as language technologies, frequently exhibit identity-based biases. These biases exacerbate the experiences of historically marginalized communities and remain understudied in low-resource contexts. While models and datasets specific to a language or with multilingual support are commonly recommended to address these biases, this paper empirically tests the effectiveness of such approaches in the context of gender, religion, and nationality-based identities in Bengali, a widely spoken but low-resourced language. We conducted an algorithmic audit of sentiment analysis models built on mBERT and BanglaBERT, which were fine-tuned using all Bengali sentiment analysis (BSA) datasets from Google Dataset Search. Our analyses showed that BSA models exhibit biases across different identity categories despite having similar semantic content and structure. We also examined the inconsistencies and uncertainties arising from combining pre-trained models and datasets created by individuals from diverse demographic backgrounds. We connected these findings to the broader discussions on epistemic injustice, AI alignment, and methodological decisions in algorithmic audits.

cs.CL↗

The Paradox of Prioritization in Public Sector Algorithms

Public sector agencies perform the critical task of implementing the redistributive role of the State by acting as the leading provider of critical public services that many rely on. In recent years, public agencies have been increasingly adopting algorithmic prioritization tools to determine which individuals should be allocated scarce public resources. Prior work on these tools has largely focused on assessing and improving their fairness, accuracy, and validity. However, what remains understudied is how the structural design of prioritization itself shapes both the effectiveness of these tools and the experiences of those subject to them under realistic public sector conditions. In this study, we demonstrate the fallibility of adopting a prioritization approach in the public sector by showing how the underlying mechanisms of prioritization generate significant relative disparities between groups of intersectional identities as resources become increasingly scarce. We argue that despite prevailing arguments that prioritization of resources can lead to efficient allocation outcomes, prioritization can intensify perceptions of inequality for impacted individuals. We contend that efficiencies generated by algorithmic tools should not be conflated with the dominant rhetoric that efficiency necessarily entails "doing more with less" and we highlight the risks of overlooking resource constraints present in real-world implementation contexts.

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Fairness Audits of Institutional Risk Models in Deployed ML Pipelines

Fairness audits of institutional risk models are critical for understanding how deployed machine learning pipelines allocate resources. Drawing on multi-year collaboration with Centennial College, where our prior ethnographic work introduced the ASP-HEI Cycle, we present a replica-based audit of a deployed Early Warning System (EWS), replicating its model using institutional training data and design specifications. We evaluate disparities by gender, age, and residency status across the full pipeline (training data, model predictions, and post-processing) using standard fairness metrics. Our audit reveals systematic misallocation: younger, male, and international students are disproportionately flagged for support, even when many ultimately succeed, while older and female students with comparable dropout risk are under-identified. Post-processing amplifies these disparities by collapsing heterogeneous probabilities into percentile-based risk tiers. This work provides a replicable methodology for auditing institutional ML systems and shows how disparities emerge and compound across stages, highlighting the importance of evaluating construct validity alongside statistical fairness. It contributes one empirical thread to a broader program investigating algorithms, student data, and power in higher education.

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Bureaucratic Silences: What the Canadian AI Register Reveals, Omits, and Obscures

In November 2025, the Government of Canada operationalized its commitment to transparency by releasing its first Federal AI Register. In this paper, we argue that such registers are not neutral mirrors of government activity, but active instruments of ontological design that configure the boundaries of accountability. We analyzed the Register's complete dataset of 409 systems using the Algorithmic Decision-Making Adapted for the Public Sector (ADMAPS) framework, combining quantitative mapping with deductive qualitative coding. Our findings reveal a sharp divergence between the rhetoric of "sovereign AI" and the reality of bureaucratic practice: while 86\% of systems are deployed internally for efficiency, the Register systematically obscures the human discretion, training, and uncertainty management required to operate them. By privileging technical descriptions over sociotechnical context, the Register constructs an ontology of AI as "reliable tooling" rather than "contestable decision-making." We conclude that without a shift in design, such transparency artifacts risk automating accountability into a performative compliance exercise, offering visibility without contestability.

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Argument-Based Consistency in Toxicity Explanations of LLMs

The discourse around toxicity and LLMs in NLP largely revolves around detection tasks. This work shifts the focus to evaluating LLMs' reasoning about toxicity - from their explanations that justify a stance - to enhance their trustworthiness in downstream tasks. Despite extensive research on explainability, it is not straightforward to adopt existing methods to evaluate free-form toxicity explanation due to their over-reliance on input text perturbations, among other challenges. To account for these, we propose a novel, theoretically-grounded multi-dimensional criterion, Argument-based Consistency (ArC), that measures the extent to which LLMs' free-form toxicity explanations reflect an ideal and logical argumentation process. Based on uncertainty quantification, we develop six metrics for ArC to comprehensively evaluate the (in)consistencies in LLMs' toxicity explanations. We conduct several experiments on three Llama models (of size up to 70B) and an 8B Ministral model on five diverse toxicity datasets. Our results show that while LLMs generate plausible explanations to simple prompts, their reasoning about toxicity breaks down when prompted about the nuanced relations between the complete set of reasons, the individual reasons, and their toxicity stances, resulting in inconsistent and irrelevant responses. We open-source our code (https://github.com/uofthcdslab/ArC) and LLM-generated explanations (https://huggingface.co/collections/uofthcdslab/arc) for future works.

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The Promises and Perils of using LLMs for Effective Public Services

Governments are the primary providers of essential public services and are responsible for delivering them effectively. In high-stakes decision-making domains such as child welfare (CW), agencies must protect children without unnecessarily prolonging a family's engagement with the system. With growing optimism around AI, governments are pushing for its integration but concerns regarding feasibility and harms remain. Through collaborations with a large Canadian CW agency, we examined how LocalLLM and BERTopic models can track CW case progress. We demonstrate how the tools can potentially assist workers in opportunistically addressing gaps in their work by signaling case progress/deviations. And yet, we also show how they fail to detect case trajectories that require discretionary judgments grounded in social work training, areas where practitioners would actually want support to pre-emptively address substantive case concerns. We also provide a roadmap of future participatory directions to co-design language tools for/with the public sector.

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