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Shruthi Hariharan

Publications and source records attributed to Shruthi Hariharan.

2 recordsLinked to original sources

Long-term User Engagement Optimization through Model-agnostic Downstream Rewards Learning

As recommender systems mature in the past few years, their optimization objectives have evolved from a primary focusing on short-term behavioral signals to a broader emphasis on long-term user engagement and retention. However, directly optimizing retention is difficult because return signals are sparse, delayed, and only partially attributable to earlier recommendations. Prior work has addressed this challenge with sequential modeling and reinforcement learning, but these approaches typically require task specific reward engineering, substantial computational overhead, and surface specific implementations that are difficult to generalize. In this paper, we present a unified, model-agnostic downstream reward framework for optimizing long-term user value in large-scale recommendation systems. First, we formulate the downstream reward learning problem and develop an offline screening framework to identify session level behaviors that are both observable early and predictive of future retention. We then propose several model-agnostic downstream rewards signals derived from observed user action patterns across multiple sources. We further discuss the engineering effort to productionize the proposed rewards derivations and challenges we faced when adding them to our ranking models. Online A/B experiments demonstrate consistent improvements in engagement and retention-related metrics, and the framework has been deployed across multiple Pinterest surfaces, including Homefeed, Related Pins, Search, and Notifications.

cs.LG↗

Enhancing Slot Tagging with Intent Features for Task Oriented Natural Language Understanding using BERT

Recent joint intent detection and slot tagging models have seen improved performance when compared to individual models. In many real-world datasets, the slot labels and values have a strong correlation with their intent labels. In such cases, the intent label information may act as a useful feature to the slot tagging model. In this paper, we examine the effect of leveraging intent label features through 3 techniques in the slot tagging task of joint intent and slot detection models. We evaluate our techniques on benchmark spoken language datasets SNIPS and ATIS, as well as over a large private Bixby dataset and observe an improved slot-tagging performance over state-of-the-art models.

cs.CL↗