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Silvia García-Méndez

Publications and source records attributed to Silvia García-Méndez.

33 records · Page 2Linked to original sources

Automatic generation of insights from workers' actions in industrial workflows with explainable Machine Learning

New technologies such as Machine Learning (ML) gave great potential for evaluating industry workflows and automatically generating key performance indicators (KPIs). However, despite established standards for measuring the efficiency of industrial machinery, there is no precise equivalent for workers' productivity, which would be highly desirable given the lack of a skilled workforce for the next generation of industry workflows. Therefore, an ML solution combining data from manufacturing processes and workers' performance for that goal is required. Additionally, in recent times intense effort has been devoted to explainable ML approaches that can automatically explain their decisions to a human operator, thus increasing their trustworthiness. We propose to apply explainable ML solutions to differentiate between expert and inexpert workers in industrial workflows, which we validate at a quality assessment industrial workstation. Regarding the methodology used, input data are captured by a manufacturing machine and stored in a NoSQL database. Data are processed to engineer features used in automatic classification and to compute workers' KPIs to predict their level of expertise (with all classification metrics exceeding 90 %). These KPIs, and the relevant features in the decisions are textually explained by natural language expansion on an explainability dashboard. These automatic explanations made it possible to infer knowledge from expert workers for inexpert workers. The latter illustrates the interest of research in self-explainable ML for automatically generating insights to improve productivity in industrial workflows.

cs.AI↗

Explainable assessment of financial experts' credibility by classifying social media forecasts and checking the predictions with actual market data

Social media include diverse interaction metrics related to user popularity, the most evident example being the number of user followers. The latter has raised concerns about the credibility of the posts by the most popular creators. However, most existing approaches to assess credibility in social media strictly consider this problem a binary classification, often based on a priori information, without checking if actual real-world facts back the users' comments. In addition, they do not provide automatic explanations of their predictions to foster their trustworthiness. In this work, we propose a credibility assessment solution for financial creators in social media that combines Natural Language Processing and Machine Learning. The reputation of the contributors is assessed by automatically classifying their forecasts on asset values by type and verifying these predictions with actual market data to approximate their probability of success. The outcome of this verification is a continuous credibility score instead of a binary result, an entirely novel contribution by this work. Moreover, social media metrics (i.e., user context) are exploited by calculating their correlation with the credibility rankings, providing insights on the interest of the end-users in financial posts and their forecasts (i.e., drop or rise). Finally, the system provides natural language explanations of its decisions based on a model-agnostic analysis of relevant features.

cs.SI↗

Automatic detection of cognitive impairment in elderly people using an entertainment chatbot with Natural Language Processing capabilities

Previous researchers have proposed intelligent systems for therapeutic monitoring of cognitive impairments. However, most existing practical approaches for this purpose are based on manual tests. This raises issues such as excessive caretaking effort and the white-coat effect. To avoid these issues, we present an intelligent conversational system for entertaining elderly people with news of their interest that monitors cognitive impairment transparently. Automatic chatbot dialogue stages allow assessing content description skills and detecting cognitive impairment with Machine Learning algorithms. We create these dialogue flows automatically from updated news items using Natural Language Generation techniques. The system also infers the gold standard of the answers to the questions, so it can assess cognitive capabilities automatically by comparing these answers with the user responses. It employs a similarity metric with values in [0, 1], in increasing level of similarity. To evaluate the performance and usability of our approach, we have conducted field tests with a test group of 30 elderly people in the earliest stages of dementia, under the supervision of gerontologists. In the experiments, we have analysed the effect of stress and concentration in these users. Those without cognitive impairment performed up to five times better. In particular, the similarity metric varied between 0.03, for stressed and unfocused participants, and 0.36, for relaxed and focused users. Finally, we developed a Machine Learning algorithm based on textual analysis features for automatic cognitive impairment detection, which attained accuracy, F-measure and recall levels above 80%. We have thus validated the automatic approach to detect cognitive impairment in elderly people based on entertainment content.

cs.AI↗

A Library for Automatic Natural Language Generation of Spanish Texts

In this article we present a novel system for natural language generation (NLG) of Spanish sentences from a minimum set of meaningful words (such as nouns, verbs and adjectives) which, unlike other state-of-the-art solutions, performs the NLG task in a fully automatic way, exploiting both knowledge-based and statistical approaches. Relying on its linguistic knowledge of vocabulary and grammar, the system is able to generate complete, coherent and correctly spelled sentences from the main word sets presented by the user. The system, which was designed to be integrable, portable and efficient, can be easily adapted to other languages by design and can feasibly be integrated in a wide range of digital devices. During its development we also created a supplementary lexicon for Spanish, aLexiS, with wide coverage and high precision, as well as syntactic trees from a freely available definite-clause grammar. The resulting NLG library has been evaluated both automatically and manually (annotation). The system can potentially be used in different application domains such as augmentative communication and automatic generation of administrative reports or news.

cs.CL↗

Explainable machine learning multi-label classification of Spanish legal judgements

Artificial Intelligence techniques such as Machine Learning (ML) have not been exploited to their maximum potential in the legal domain. This has been partially due to the insufficient explanations they provided about their decisions. Automatic expert systems with explanatory capabilities can be specially useful when legal practitioners search jurisprudence to gather contextual knowledge for their cases. Therefore, we propose a hybrid system that applies ML for multi-label classification of judgements (sentences) and visual and natural language descriptions for explanation purposes, boosted by Natural Language Processing techniques and deep legal reasoning to identify the entities, such as the parties, involved. We are not aware of any prior work on automatic multi-label classification of legal judgements also providing natural language explanations to the end-users with comparable overall quality. Our solution achieves over 85 % micro precision on a labelled data set annotated by legal experts. This endorses its interest to relieve human experts from monotonous labour-intensive legal classification tasks.

cs.CL↗

Explainable automatic industrial carbon footprint estimation from bank transaction classification using natural language processing

Concerns about the effect of greenhouse gases have motivated the development of certification protocols to quantify the industrial carbon footprint (CF). These protocols are manual, work-intensive, and expensive. All of the above have led to a shift towards automatic data-driven approaches to estimate the CF, including Machine Learning (ML) solutions. Unfortunately, the decision-making processes involved in these solutions lack transparency from the end user's point of view, who must blindly trust their outcomes compared to intelligible traditional manual approaches. In this research, manual and automatic methodologies for CF estimation were reviewed, taking into account their transparency limitations. This analysis led to the proposal of a new explainable ML solution for automatic CF calculations through bank transaction classification. Consideration should be given to the fact that no previous research has considered the explainability of bank transaction classification for this purpose. For classification, different ML models have been employed based on their promising performance in the literature, such as Support Vector Machine, Random Forest, and Recursive Neural Networks. The results obtained were in the 90 % range for accuracy, precision, and recall evaluation metrics. From their decision paths, the proposed solution estimates the CO2 emissions associated with bank transactions. The explainability methodology is based on an agnostic evaluation of the influence of the input terms extracted from the descriptions of transactions using locally interpretable models. The explainability terms were automatically validated using a similarity metric over the descriptions of the target categories. Conclusively, the explanation performance is satisfactory in terms of the proximity of the explanations to the associated activity sector descriptions.

cs.CL↗

Creating emoji lexica from unsupervised sentiment analysis of their descriptions

Online media, such as blogs and social networking sites, generate massive volumes of unstructured data of great interest to analyze the opinions and sentiments of individuals and organizations. Novel approaches beyond Natural Language Processing are necessary to quantify these opinions with polarity metrics. So far, the sentiment expressed by emojis has received little attention. The use of symbols, however, has boomed in the past four years. About twenty billion are typed in Twitter nowadays, and new emojis keep appearing in each new Unicode version, making them increasingly relevant to sentiment analysis tasks. This has motivated us to propose a novel approach to predict the sentiments expressed by emojis in online textual messages, such as tweets, that does not require human effort to manually annotate data and saves valuable time for other analysis tasks. For this purpose, we automatically constructed a novel emoji sentiment lexicon using an unsupervised sentiment analysis system based on the definitions given by emoji creators in Emojipedia. Additionally, we automatically created lexicon variants by also considering the sentiment distribution of the informal texts accompanying emojis. All these lexica are evaluated and compared regarding the improvement obtained by including them in sentiment analysis of the annotated datasets provided by Kralj Novak et al. (2015). The results confirm the competitiveness of our approach.

cs.CL↗

Automatic detection of relevant information, predictions and forecasts in financial news through topic modelling with Latent Dirichlet Allocation

Financial news items are unstructured sources of information that can be mined to extract knowledge for market screening applications. Manual extraction of relevant information from the continuous stream of finance-related news is cumbersome and beyond the skills of many investors, who, at most, can follow a few sources and authors. Accordingly, we focus on the analysis of financial news to identify relevant text and, within that text, forecasts and predictions. We propose a novel Natural Language Processing (NLP) system to assist investors in the detection of relevant financial events in unstructured textual sources by considering both relevance and temporality at the discursive level. Firstly, we segment the text to group together closely related text. Secondly, we apply co-reference resolution to discover internal dependencies within segments. Finally, we perform relevant topic modelling with Latent Dirichlet Allocation (LDA) to separate relevant from less relevant text and then analyse the relevant text using a Machine Learning-oriented temporal approach to identify predictions and speculative statements. We created an experimental data set composed of 2,158 financial news items that were manually labelled by NLP researchers to evaluate our solution. The ROUGE-L values for the identification of relevant text and predictions/forecasts were 0.662 and 0.982, respectively. To our knowledge, this is the first work to jointly consider relevance and temporality at the discursive level. It contributes to the transfer of human associative discourse capabilities to expert systems through the combination of multi-paragraph topic segmentation and co-reference resolution to separate author expression patterns, topic modelling with LDA to detect relevant text, and discursive temporality analysis to identify forecasts and predictions within this text.

cs.CL↗

Detection of Temporality at Discourse Level on Financial News by Combining Natural Language Processing and Machine Learning

Finance-related news such as Bloomberg News, CNN Business and Forbes are valuable sources of real data for market screening systems. In news, an expert shares opinions beyond plain technical analyses that include context such as political, sociological and cultural factors. In the same text, the expert often discusses the performance of different assets. Some key statements are mere descriptions of past events while others are predictions. Therefore, understanding the temporality of the key statements in a text is essential to separate context information from valuable predictions. We propose a novel system to detect the temporality of finance-related news at discourse level that combines Natural Language Processing and Machine Learning techniques, and exploits sophisticated features such as syntactic and semantic dependencies. More specifically, we seek to extract the dominant tenses of the main statements, which may be either explicit or implicit. We have tested our system on a labelled dataset of finance-related news annotated by researchers with knowledge in the field. Experimental results reveal a high detection precision compared to an alternative rule-based baseline approach. Ultimately, this research contributes to the state-of-the-art of market screening by identifying predictive knowledge for financial decision making.

cs.CL↗

Targeted aspect-based emotion analysis to detect opportunities and precaution in financial Twitter messages

Microblogging platforms, of which Twitter is a representative example, are valuable information sources for market screening and financial models. In them, users voluntarily provide relevant information, including educated knowledge on investments, reacting to the state of the stock markets in real-time and, often, influencing this state. We are interested in the user forecasts in financial, social media messages expressing opportunities and precautions about assets. We propose a novel Targeted Aspect-Based Emotion Analysis (TABEA) system that can individually discern the financial emotions (positive and negative forecasts) on the different stock market assets in the same tweet (instead of making an overall guess about that whole tweet). It is based on Natural Language Processing (NLP) techniques and Machine Learning streaming algorithms. The system comprises a constituency parsing module for parsing the tweets and splitting them into simpler declarative clauses; an offline data processing module to engineer textual, numerical and categorical features and analyse and select them based on their relevance; and a stream classification module to continuously process tweets on-the-fly. Experimental results on a labelled data set endorse our solution. It achieves over 90% precision for the target emotions, financial opportunity, and precaution on Twitter. To the best of our knowledge, no prior work in the literature has addressed this problem despite its practical interest in decision-making, and we are not aware of any previous NLP nor online Machine Learning approaches to TABEA.

cs.IR↗

Automatic explanation of the classification of Spanish legal judgments in jurisdiction-dependent law categories with tree estimators

Automatic legal text classification systems have been proposed in the literature to address knowledge extraction from judgments and detect their aspects. However, most of these systems are black boxes even when their models are interpretable. This may raise concerns about their trustworthiness. Accordingly, this work contributes with a system combining Natural Language Processing (NLP) with Machine Learning (ML) to classify legal texts in an explainable manner. We analyze the features involved in the decision and the threshold bifurcation values of the decision paths of tree structures and present this information to the users in natural language. This is the first work on automatic analysis of legal texts combining NLP and ML along with Explainable Artificial Intelligence techniques to automatically make the models' decisions understandable to end users. Furthermore, legal experts have validated our solution, and this knowledge has also been incorporated into the explanation process as "expert-in-the-loop" dictionaries. Experimental results on an annotated data set in law categories by jurisdiction demonstrate that our system yields competitive classification performance, with accuracy values well above 90%, and that its automatic explanations are easily understandable even to non-expert users.

cs.CL↗

Self-Corrective Sensor Fusion for Drone Positioning in Indoor Facilities

Drones may be more advantageous than fixed cameras for quality control applications in industrial facilities, since they can be redeployed dynamically and adjusted to production planning. The practical scenario that has motivated this paper, image acquisition with drones in a car manufacturing plant, requires drone positioning accuracy in the order of 5 cm. During repetitive manufacturing processes, it is assumed that quality control imaging drones will follow highly deterministic periodic paths, stop at predefined points to take images and send them to image recognition servers. Therefore, by relying on prior knowledge about production chain schedules, it is possible to optimize the positioning technologies for the drones to stay at all times within the boundaries of their flight plans, which will be composed of stopping points and the paths in between. This involves mitigating issues such as temporary blocking of line-of-sight between the drone and any existing radio beacons; sensor data noise; and the loss of visual references. We present a self-corrective solution for this purpose. It corrects visual odometer readings based on filtered and clustered Ultra-Wide Band (UWB) data, as an alternative to direct Kalman fusion. The approach combines the advantages of these technologies when at least one of them works properly at any measurement spot. It has three method components: independent Kalman filtering, data association by means of stream clustering and mutual correction of sensor readings based on the generation of cumulative correction vectors. The approach is inspired by the observation that UWB positioning works reasonably well at static spots whereas visual odometer measurements reflect straight displacements correctly but can underestimate their length. Our experimental results demonstrate the advantages of the approach in the application scenario over Kalman fusion.

cs.RO↗

Identifying Banking Transaction Descriptions via Support Vector Machine Short-Text Classification Based on a Specialized Labelled Corpus

Short texts are omnipresent in real-time news, social network commentaries, etc. Traditional text representation methods have been successfully applied to self-contained documents of medium size. However, information in short texts is often insufficient, due, for example, to the use of mnemonics, which makes them hard to classify. Therefore, the particularities of specific domains must be exploited. In this article we describe a novel system that combines Natural Language Processing techniques with Machine Learning algorithms to classify banking transaction descriptions for personal finance management, a problem that was not previously considered in the literature. We trained and tested that system on a labelled dataset with real customer transactions that will be available to other researchers on request. Motivated by existing solutions in spam detection, we also propose a short text similarity detector to reduce training set size based on the Jaccard distance. Experimental results with a two-stage classifier combining this detector with a SVM indicate a high accuracy in comparison with alternative approaches, taking into account complexity and computing time. Finally, we present a use case with a personal finance application, CoinScrap, which is available at Google Play and App Store.

cs.IR↗

Detection of financial opportunities in micro-blogging data with a stacked classification system

Micro-blogging sources such as the Twitter social network provide valuable real-time data for market prediction models. Investors' opinions in this network follow the fluctuations of the stock markets and often include educated speculations on market opportunities that may have impact on the actions of other investors. In view of this, we propose a novel system to detect positive predictions in tweets, a type of financial emotions which we term "opportunities" that are akin to "anticipation" in Plutchik's theory. Specifically, we seek a high detection precision to present a financial operator a substantial amount of such tweets while differentiating them from the rest of financial emotions in our system. We achieve it with a three-layer stacked Machine Learning classification system with sophisticated features that result from applying Natural Language Processing techniques to extract valuable linguistic information. Experimental results on a dataset that has been manually annotated with financial emotion and ticker occurrence tags demonstrate that our system yields satisfactory and competitive performance in financial opportunity detection, with precision values up to 83%. This promising outcome endorses the usability of our system to support investors' decision making.

q-fin.ST↗

Entertainment chatbot for the digital inclusion of elderly people without abstraction capabilities

Current language processing technologies allow the creation of conversational chatbot platforms. Even though artificial intelligence is still too immature to support satisfactory user experience in many mass market domains, conversational interfaces have found their way into ad hoc applications such as call centres and online shopping assistants. However, they have not been applied so far to social inclusion of elderly people, who are particularly vulnerable to the digital divide. Many of them relieve their loneliness with traditional media such as TV and radio, which are known to create a feeling of companionship. In this paper we present the EBER chatbot, designed to reduce the digital gap for the elderly. EBER reads news in the background and adapts its responses to the user's mood. Its novelty lies in the concept of "intelligent radio", according to which, instead of simplifying a digital information system to make it accessible to the elderly, a traditional channel they find familiar -- background news -- is augmented with interactions via voice dialogues. We make it possible by combining Artificial Intelligence Modelling Language, automatic Natural Language Generation and Sentiment Analysis. The system allows accessing digital content of interest by combining words extracted from user answers to chatbot questions with keywords extracted from the news items. This approach permits defining metrics of the abstraction capabilities of the users depending on a spatial representation of the word space. To prove the suitability of the proposed solution we present results of real experiments conducted with elderly people that provided valuable insights. Our approach was considered satisfactory during the tests and improved the information search capabilities of the participants.

cs.CL↗