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Simon Ejdemyr

Publications and source records attributed to Simon Ejdemyr.

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Evaluating for the long term: Learnings from industry

Online platforms prioritize long-term business outcomes, yet typical experiments are far too short to measure these outcomes directly. Our goal in this paper is to collect and share industry knowledge on how to make decisions from short-term experiments that are better aligned with long-term outcomes. Based on a daylong workshop with 26 experts from 15 online platforms and 4 universities, we formulate a series of propositions that reflect current industry knowledge. Participants largely agreed that reversals of sign from short-run to long-run treatment effects are rare, with reversals concentrating in specific cases such as treatments involving content quality signals, hyper-monetization, and pricing. Although the magnitude of treatment effects can shift over time, a "univariate autosurrogate", corresponding to the short-run treatment effect on the long-run metric of interest, is often hard to beat. A recurring theme was the importance of surrogates that are not only (or even primarily) unbiased for true long-run outcomes, but that improve decision-making. Thus, participants generally agreed that simple, interpretable surrogates were generally preferable to elaborate but hard-to-explain surrogate indices. Participants also agreed that, due to concerns about confounding and transportability, experimentally-learned surrogates are generally preferable to observationally-learned surrogates. However, the drawback is that learning good surrogates from experiments typically requires a large, representative portfolio of long-run experiments that few platforms possess. We conclude that there is no substitute for a well-run long-term experiment, whether for learning surrogates or validating them, and we highlight open challenges including evolving treatments, persistent treatments not fully mediated by short-term proxies, and mismatch between experimental samples and the target population.

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Evaluating Decision Rules Across Many Weak Experiments

Technology firms conduct randomized controlled experiments ("A/B tests") to learn which actions to take to improve business outcomes. In firms with mature experimentation platforms, experimentation programs can consist of many thousands of tests. To effectively scale experimentation, firms rely on decision rules: standard operating procedures for mapping the results of an experiment to a choice of treatment arm to launch to the general user population. Despite the critical role of decision rules in translating experimentation into business decisions, rigorous guidance on how to evaluate and choose decision rules is scarce. This paper proposes to evaluate decision rules based on their cumulative returns to business north star metrics. Although intuitive and easy to explain to decision-makers, this quantity can be difficult to estimate, especially when experiments have weak signal-to-noise ratios. We develop a cross-validation estimator that is much less biased than the naive plug-in estimator under conditions realistic to digital experimentation. We demonstrate the efficacy of our approach via a case study of 123 historical A/B tests at Netflix, where we used it to show that a new decision rule would have increased cumulative returns to the north star metric by an estimated $33\%$, directly leading to the adoption of the new rule.

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Optimizing Returns from Experimentation Programs

Experimentation in online digital platforms is used to inform decision making. Specifically, the goal of many experiments is to optimize a metric of interest. Null hypothesis statistical testing can be ill-suited to this task, as it is indifferent to the magnitude of effect sizes and opportunity costs. Given access to a pool of related past experiments, we discuss how experimentation practice should change when the goal is optimization. We survey the literature on empirical Bayes analyses of A/B test portfolios, and single out the A/B Testing Problem (Azevedo et al., 2020) as a starting point, which treats experimentation as a constrained optimization problem. We show that the framework can be solved with dynamic programming and implemented by appropriately tuning $p$-value thresholds. Furthermore, we develop several extensions of the A/B Testing Problem and discuss the implications of these results on experimentation programs in industry. For example, under no-cost assumptions, firms should be testing many more ideas, reducing test allocation sizes, and relaxing $p$-value thresholds away from $p = 0.05$.

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Learning the Covariance of Treatment Effects Across Many Weak Experiments

When primary objectives are insensitive or delayed, experimenters may instead focus on proxy metrics derived from secondary outcomes. For example, technology companies often infer the long-term impacts of product interventions from their effects on short-term user engagement signals. We consider the meta-analysis of many historical experiments to learn the covariance of treatment effects on these outcomes, which can support the construction of such proxies. Even when experiments are plentiful, if treatment effects are weak, the covariance of estimated treatment effects across experiments can be highly biased. We overcome this with techniques inspired by weak instrumental variable analysis. We show that Limited Information Maximum Likelihood (LIML) learns a parameter equivalent to fitting total least squares to a transformation of the scatterplot of treatment effects, and that Jackknife Instrumental Variables Estimation (JIVE) learns another parameter computable from the average of Jackknifed covariance matrices across experiments. We also present a total covariance estimator for the latter estimand under homoskedasticity, which is equivalent to a $k$-class estimator. We show how these parameters can be used to construct unbiased proxy metrics under various structural models. Lastly, we discuss the real-world application of our methods at Netflix.

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Long-Term Causal Inference with Imperfect Surrogates using Many Weak Experiments, Proxies, and Cross-Fold Moments

Inferring causal effects on long-term outcomes using short-term surrogates is crucial to rapid innovation. However, even when treatments are randomized and surrogates fully mediate their effect on outcomes, it's possible that we get the direction of causal effects wrong due to confounding between surrogates and outcomes -- a situation famously known as the surrogate paradox. The availability of many historical experiments offer the opportunity to instrument for the surrogate and bypass this confounding. However, even as the number of experiments grows, two-stage least squares has non-vanishing bias if each experiment has a bounded size, and this bias is exacerbated when most experiments barely move metrics, as occurs in practice. We show how to eliminate this bias using cross-fold procedures, JIVE being one example, and construct valid confidence intervals for the long-term effect in new experiments where long-term outcome has not yet been observed. Our methodology further allows to proxy for effects not perfectly mediated by the surrogates, allowing us to handle both confounding and effect leakage as violations of standard statistical surrogacy conditions.

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A Framework for Generalization and Transportation of Causal Estimates Under Covariate Shift

Randomized experiments are an excellent tool for estimating internally valid causal effects with the sample at hand, but their external validity is frequently debated. While classical results on the estimation of Population Average Treatment Effects (PATE) implicitly assume random selection into experiments, this is typically far from true in many medical, social-scientific, and industry experiments. When the experimental sample is different from the target sample along observable or unobservable dimensions, experimental estimates may be of limited use for policy decisions. We begin by decomposing the extrapolation bias from estimating the Target Average Treatment Effect (TATE) using the Sample Average Treatment Effect (SATE) into covariate shift, overlap, and effect modification components, which researchers can reason about in order to diagnose the severity of extrapolation bias. Next, We cast covariate shift as a sample selection problem and propose estimators that re-weight the doubly-robust scores from experimental subjects to estimate treatment effects in the overall sample (=: generalization) or in an alternate target sample (=: transportation). We implement these estimators in the open-source R package causalTransportR and illustrate its performance in a simulation study and discuss diagnostics to evaluate its performance.

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Success Stories from a Democratized Experimentation Platform

We demonstrate the effectiveness of democratization and efficient computation as key concepts of our experimentation platform (XP) by presenting four new models supported by the platform: 1) Weighted least squares, 2) Quantile bootstrapping, 3) Bayesian shrinkage, and 4) Dynamic treatment effects. Each model is motivated by a specific business problem but is generalizable and extensible. The modular structure of our platform allows independent innovation on statistical and computational methods. In practice, a technical symbiosis is created where increasingly advanced user contributions inspire innovations to the software that in turn enable further methodological improvements. This cycle adds further value to how the XP contributes to business solutions.

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