arXiv subjects

Sourojit Ghosh

Publications and source records attributed to Sourojit Ghosh.

16 recordsLinked to original sources

arXiv2026

What if AI systems weren't chatbots?

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant sociotechnical configuration whose widespread adoption reshapes social, economic, legal, and environmental systems. We examine how treating AI primarily as conversational assistants has extensive structural downsides. We show how chatbot-based systems often fail to adequately meet user needs, particularly in complex or high-stakes contexts, while projecting confidence and authority. We further analyze how the normalization of chatbot-mediated interaction alters patterns of work, learning, and decision-making, contributing to deskilling, homogenization of knowledge, and shifting expectations of expertise. Finally, we examine broader societal effects, including labor displacement, concentration of economic power, and increased environmental costs driven by sustained investment in large-scale chatbot infrastructures. While acknowledging legitimate benefits, we argue that the current trajectory of AI development reflects specific value choices that prioritize conversational generality over domain specificity, accountability, and long-term social sustainability. We conclude by outlining alternative directions for AI development and governance that move beyond one-size-fits-all chatbots, emphasizing pluralistic system design, task-specific tools, and institutional safeguards to mitigate social and economic harm.

cs.CY↗

arXiv2026

Beyond Detection: Governing GenAI in Academic Peer Review as a Sociotechnical Challenge

Generative AI tools are increasingly entering academic peer review workflows, raising questions about fairness, accountability, and the legitimacy of evaluative judgment. While these systems promise efficiency gains amid growing reviewer overload, their use introduces new sociotechnical risks. This paper presents a convergent mixed-method study combining discourse analysis of 448 social media posts with interviews with 14 area chairs and program chairs from leading AI and HCI conferences to examine how GenAI is discussed and experienced in peer review. Across both datasets, we find broad agreement that GenAI may be acceptable for limited supportive tasks, such as improving clarity or structuring feedback, but that core evaluative judgments, assessing novelty, contribution, and acceptance, should remain human responsibilities. At the same time, participants highlight concerns about epistemic harm, over-standardization, unclear responsibility, and adversarial risks such as prompt injection. User interviews reveal how structural strain and institutional policy ambiguity shift interpretive and enforcement burdens onto individual scholars, disproportionately affecting junior authors and reviewers. By triangulating public governance discourse with lived review practices, this work reframes AI mediated peer review as a sociotechnical governance challenge and offers recommendations for preserving accountability, trust, and meaningful human oversight. Overall, we argue that AI-assisted peer review is best governed not by blanket bans or detection alone, but by explicitly reserving evaluative judgment for humans while instituting enforceable, role-specific controls that preserve accountability. We conclude with role specific recommendations that formalize the support judgment boundary.

cs.CY↗

arXiv2026

Compounding Disadvantage: Auditing Intersectional Bias in LLM-Generated Explanations Across Indian and American STEM Education

Large language models are increasingly deployed in STEM education for personalized instruction and feedback across institutions in high- and low-income countries. These systems are designed to adapt content to student needs, but whether they adapt based on demonstrated ability or demographic signals remains untested at scale. Here we establish that LLM-generated STEM content systematically disadvantages marginalized student profiles across two cultural contexts, with the gap between the most privileged and most marginalized profiles reaching 2.55 grade levels. We audited four LLMs (Qwen 2.5-32B-Instruct, GPT-4o, GPT-4o-mini, GPT-OSS 20B) using synthetic profiles crossing dimensions specific to Indian education (caste, medium of instruction, college tier) and American education (race, HBCU attendance, school type), alongside income, gender, and disability, across ranking and generation tasks with FDR-corrected significance testing and SHAP feature attribution. Income produces significant effects across every model and context, medium of instruction drives the largest single effect in the Indian context, and disability status triggers simpler explanations. Effects compound non-additively: marginalization across multiple dimensions produces gaps larger than any single dimension predicts, and biases persist within elite institutions. Bias is consistent across all four architectures and persists through model selection, making intersectional, cross-cultural auditing a structural requirement before deployment.

cs.CY↗

arXiv2025

Bias Amplification in Stable Diffusion's Representation of Stigma Through Skin Tones and Their Homogeneity

Text-to-image generators (T2Is) are liable to produce images that perpetuate social stereotypes, especially in regards to race or skin tone. We use a comprehensive set of 93 stigmatized identities to determine that three versions of Stable Diffusion (v1.5, v2.1, and XL) systematically associate stigmatized identities with certain skin tones in generated images. We find that SD XL produces skin tones that are 13.53% darker and 23.76% less red (both of which indicate higher likelihood of societal discrimination) than previous models and perpetuate societal stereotypes associating people of color with stigmatized identities. SD XL also shows approximately 30% less variability in skin tones when compared to previous models and 18.89-56.06% compared to human face datasets. Measuring variability through metrics which directly correspond to human perception suggest a similar pattern, where SD XL shows the least amount of variability in skin tones of people with stigmatized identities and depicts most (60.29%) stigmatized identities as being less diverse than non-stigmatized identities. Finally, SD shows more homogenization of skin tones of racial and ethnic identities compared to other stigmatized or non-stigmatized identities, reinforcing incorrect equivalence of biologically-determined skin tone and socially-constructed racial and ethnic identity. Because SD XL is the largest and most complex model and users prefer its generations compared to other models examined in this study, these findings have implications for the dynamics of bias amplification in T2Is, increasing representational harms and challenges generating diverse images depicting people with stigmatized identities.

cs.CY↗

arXiv2025

Bias is a Math Problem, AI Bias is a Technical Problem: 10-year Literature Review of AI/LLM Bias Research Reveals Narrow [Gender-Centric] Conceptions of 'Bias', and Academia-Industry Gap

The rapid development of AI tools and implementation of LLMs within downstream tasks has been paralleled by a surge in research exploring how the outputs of such AI/LLM systems embed biases, a research topic which was already being extensively explored before the era of ChatGPT. Given the high volume of research around the biases within the outputs of AI systems and LLMs, it is imperative to conduct systematic literature reviews to document throughlines within such research. In this paper, we conduct such a review of research covering AI/LLM bias in four premier venues/organizations -- *ACL, FAccT, NeurIPS, and AAAI -- published over the past 10 years. Through a coverage of 189 papers, we uncover patterns of bias research and along what axes of human identity they commonly focus. The first emergent pattern within the corpus was that 82% (155/189) papers did not establish a working definition of "bias" for their purposes, opting instead to simply state that biases and stereotypes exist that can have harmful downstream effects while establishing only mathematical and technical definition of bias. 94 of these 155 papers have been published in the past 5 years, after Blodgett et al. (2020)'s literature review with a similar finding about NLP research and recommendation to consider how such researchers should conceptualize bias, going beyond strictly technical definitions. Furthermore, we find that a large majority of papers -- 79.9% or 151/189 papers -- focus on gender bias (mostly, gender and occupation bias) within the outputs of AI systems and LLMs. By demonstrating a strong focus within the field on gender, race/ethnicity (30.2%; 57/189), age (20.6%; 39/189), religion (19.1%; 36/189) and nationality (13.2%; 25/189) bias, we document how researchers adopt a fairly narrow conception of AI bias by overlooking several non-Western communities in fairness research, as we advocate for a stronger coverage of such populations. Finally, we note that while our corpus contains several examples of innovative debiasing methods across the aforementioned aspects of human identity, only 10.6% (20/189) include recommendations for how to implement their findings or contributions in real-world AI systems or design processes. This indicates a concerning academia-industry gap, especially since many of the biases that our corpus contains several successful mitigation methods that still persist within the outputs of AI systems and LLMs commonly used today. We conclude with recommendations towards future AI/LLM fairness research, with stronger focus on diverse marginalized populations.

cs.CY↗

arXiv2025

Documenting Patterns of Exoticism of Marginalized Populations within Text-to-Image Generators

A significant majority of AI fairness research studying the harmful outcomes of GAI tools have overlooked non-Western communities and contexts, necessitating a stronger coverage in this vein. We extend our previous work on exoticism (Ghosh et al., 2024) of 'Global South' countries from across the world, as depicted by GAI tools. We analyze generated images of individuals from 13 countries -- India, Bangladesh, Papua New Guinea, Egypt, Ethiopia, Tunisia, Sudan, Libya, Venezuela, Colombia, Indonesia, Honduras, and Mexico -- performing everyday activities (such as being at home, going to work, getting groceries, etc.), as opposed to images for the same activities being performed by persons from 3 'Global North' countries -- USA, UK, Australia. While outputs for 'Global North' demonstrate a difference across images and people clad in activity-appropriate attire, individuals from 'Global South' countries are depicted in similar attire irrespective of the performed activity, indicative of a pattern of exoticism where attire or other cultural features are overamplified at the cost of accuracy. We further show qualitatively-analyzed case studies that demonstrate how exoticism is not simply performed upon 'Global South' countries but also upon marginalized populations even in Western contexts, as we observe a similar exoticization of Indigenous populations in the 'Global North', and doubly upon marginalized populations within 'Global South' countries. We document implications for harm-aware usage patterns of such tools, and steps towards designing better GAI tools through community-centered endeavors.

cs.CY↗

arXiv2025

"They've Over-Emphasized That One Search": Controlling Unwanted Content on TikTok's For You Page

Modern algorithmic recommendation systems seek to engage users through behavioral content-interest matching. While many platforms recommend content based on engagement metrics, others like TikTok deliver interest-based content, resulting in recommendations perceived to be hyper-personalized compared to other platforms. TikTok's robust recommendation engine has led some users to suspect that the algorithm knows users "better than they know themselves," but this is not always true. In this paper, we explore TikTok users' perceptions of recommended content on their For You Page (FYP), specifically calling attention to unwanted recommendations. Through qualitative interviews of 14 current and former TikTok users, we find themes of frustration with recommended content, attempts to rid themselves of unwanted content, and various degrees of success in eschewing such content. We discuss implications in the larger context of folk theorization and contribute concrete tactical and behavioral examples of algorithmic persistence.

cs.HC↗

arXiv2024

Interpretations, Representations, and Stereotypes of Caste within Text-to-Image Generators

The surge in the popularity of text-to-image generators (T2Is) has been matched by extensive research into ensuring fairness and equitable outcomes, with a focus on how they impact society. However, such work has typically focused on globally-experienced identities or centered Western contexts. In this paper, we address interpretations, representations, and stereotypes surrounding a tragically underexplored context in T2I research: caste. We examine how the T2I Stable Diffusion displays people of various castes, and what professions they are depicted as performing. Generating 100 images per prompt, we perform CLIP-cosine similarity comparisons with default depictions of an 'Indian person' by Stable Diffusion, and explore patterns of similarity. Our findings reveal how Stable Diffusion outputs perpetuate systems of 'castelessness', equating Indianness with high-castes and depicting caste-oppressed identities with markers of poverty. In particular, we note the stereotyping and representational harm towards the historically-marginalized Dalits, prominently depicted as living in rural areas and always at protests. Our findings underscore a need for a caste-aware approach towards T2I design, and we conclude with design recommendations.

cs.CY↗

arXiv2024

"I don't see myself represented here at all": User Experiences of Stable Diffusion Outputs Containing Representational Harms across Gender Identities and Nationalities

Though research into text-to-image generators (T2Is) such as Stable Diffusion has demonstrated their amplification of societal biases and potentials to cause harm, such research has primarily relied on computational methods instead of seeking information from real users who experience harm, which is a significant knowledge gap. In this paper, we conduct the largest human subjects study of Stable Diffusion, with a combination of crowdsourced data from 133 crowdworkers and 14 semi-structured interviews across diverse countries and genders. Through a mixed-methods approach of intra-set cosine similarity hierarchies (i.e., comparing multiple Stable Diffusion outputs for the same prompt with each other to examine which result is 'closest' to the prompt) and qualitative thematic analysis, we first demonstrate a large disconnect between user expectations for Stable Diffusion outputs with those generated, evidenced by a set of Stable Diffusion renditions of `a Person' providing images far away from such expectations. We then extend this finding of general dissatisfaction into highlighting representational harms caused by Stable Diffusion upon our subjects, especially those with traditionally marginalized identities, subjecting them to incorrect and often dehumanizing stereotypes about their identities. We provide recommendations for a harm-aware approach to (re)design future versions of Stable Diffusion and other T2Is.

cs.CY↗

arXiv2024

Do Generative AI Models Output Harm while Representing Non-Western Cultures: Evidence from A Community-Centered Approach

Our research investigates the impact of Generative Artificial Intelligence (GAI) models, specifically text-to-image generators (T2Is), on the representation of non-Western cultures, with a focus on Indian contexts. Despite the transformative potential of T2Is in content creation, concerns have arisen regarding biases that may lead to misrepresentations and marginalizations. Through a community-centered approach and grounded theory analysis of 5 focus groups from diverse Indian subcultures, we explore how T2I outputs to English prompts depict Indian culture and its subcultures, uncovering novel representational harms such as exoticism and cultural misappropriation. These findings highlight the urgent need for inclusive and culturally sensitive T2I systems. We propose design guidelines informed by a sociotechnical perspective, aiming to address these issues and contribute to the development of more equitable and representative GAI technologies globally. Our work also underscores the necessity of adopting a community-centered approach to comprehend the sociotechnical dynamics of these models, complementing existing work in this space while identifying and addressing the potential negative repercussions and harms that may arise when these models are deployed on a global scale.

cs.CY↗

arXiv2024

From Melting Pots to Misrepresentations: Exploring Harms in Generative AI

With the widespread adoption of advanced generative models such as Gemini and GPT, there has been a notable increase in the incorporation of such models into sociotechnical systems, categorized under AI-as-a-Service (AIaaS). Despite their versatility across diverse sectors, concerns persist regarding discriminatory tendencies within these models, particularly favoring selected `majority' demographics across various sociodemographic dimensions. Despite widespread calls for diversification of media representations, marginalized racial and ethnic groups continue to face persistent distortion, stereotyping, and neglect within the AIaaS context. In this work, we provide a critical summary of the state of research in the context of social harms to lead the conversation to focus on their implications. We also present open-ended research questions, guided by our discussion, to help define future research pathways.

cs.HC↗

arXiv2024

This Class Isn't Designed For Me: Recognizing Ableist Trends In Design Education, And Redesigning For An Inclusive And Sustainable Future

Traditional and currently-prevalent pedagogies of design perpetuate ableist and exclusionary notions of what it means to be a designer. In this paper, we trace such historically exclusionary norms of design education, and highlight modern-day instances from our own experiences as design educators in such epistemologies. Towards imagining a more inclusive and sustainable future of design education, we present three case studies from our own experience as design educators in redesigning course experiences for blind and low-vision (BLV), deaf and hard-of-hearing (DHH) students, and students with other disabilities. In documenting successful and unsuccessful practices, we imagine what a pedagogy of care in design education would look like.

cs.CY↗

arXiv2024

Misgendering and Assuming Gender in Machine Translation when Working with Low-Resource Languages

This chapter focuses on gender-related errors in machine translation (MT) in the context of low-resource languages. We begin by explaining what low-resource languages are, examining the inseparable social and computational factors that create such linguistic hierarchies. We demonstrate through a case study of our mother tongue Bengali, a global language spoken by almost 300 million people but still classified as low-resource, how gender is assumed and inferred in translations to and from the high(est)-resource English when no such information is provided in source texts. We discuss the postcolonial and societal impacts of such errors leading to linguistic erasure and representational harms, and conclude by discussing potential solutions towards uplifting languages by providing them more agency in MT conversations.

cs.CL↗

arXiv2023

'Person' == Light-skinned, Western Man, and Sexualization of Women of Color: Stereotypes in Stable Diffusion

We study stereotypes embedded within one of the most popular text-to-image generators: Stable Diffusion. We examine what stereotypes of gender and nationality/continental identity does Stable Diffusion display in the absence of such information i.e. what gender and nationality/continental identity is assigned to `a person', or to `a person from Asia'. Using vision-language model CLIP's cosine similarity to compare images generated by CLIP-based Stable Diffusion v2.1 verified by manual examination, we chronicle results from 136 prompts (50 results/prompt) of front-facing images of persons from 6 different continents, 27 nationalities and 3 genders. We observe how Stable Diffusion outputs of `a person' without any additional gender/nationality information correspond closest to images of men and least with persons of nonbinary gender, and to persons from Europe/North America over Africa/Asia, pointing towards Stable Diffusion having a concerning representation of personhood to be a European/North American man. We also show continental stereotypes and resultant harms e.g. a person from Oceania is deemed to be Australian/New Zealander over Papua New Guinean, pointing to the erasure of Indigenous Oceanic peoples, who form a majority over descendants of colonizers both in Papua New Guinea and in Oceania overall. Finally, we unexpectedly observe a pattern of oversexualization of women, specifically Latin American, Mexican, Indian and Egyptian women relative to other nationalities, measured through an NSFW detector. This demonstrates how Stable Diffusion perpetuates Western fetishization of women of color through objectification in media, which if left unchecked will amplify this stereotypical representation. Image datasets are made publicly available.

cs.CV↗

arXiv2023

ChatGPT Perpetuates Gender Bias in Machine Translation and Ignores Non-Gendered Pronouns: Findings across Bengali and Five other Low-Resource Languages

In this multicultural age, language translation is one of the most performed tasks, and it is becoming increasingly AI-moderated and automated. As a novel AI system, ChatGPT claims to be proficient in such translation tasks and in this paper, we put that claim to the test. Specifically, we examine ChatGPT's accuracy in translating between English and languages that exclusively use gender-neutral pronouns. We center this study around Bengali, the 7$^{th}$ most spoken language globally, but also generalize our findings across five other languages: Farsi, Malay, Tagalog, Thai, and Turkish. We find that ChatGPT perpetuates gender defaults and stereotypes assigned to certain occupations (e.g. man = doctor, woman = nurse) or actions (e.g. woman = cook, man = go to work), as it converts gender-neutral pronouns in languages to `he' or `she'. We also observe ChatGPT completely failing to translate the English gender-neutral pronoun `they' into equivalent gender-neutral pronouns in other languages, as it produces translations that are incoherent and incorrect. While it does respect and provide appropriately gender-marked versions of Bengali words when prompted with gender information in English, ChatGPT appears to confer a higher respect to men than to women in the same occupation. We conclude that ChatGPT exhibits the same gender biases which have been demonstrated for tools like Google Translate or MS Translator, as we provide recommendations for a human centered approach for future designers of AIs that perform language translation to better accommodate such low-resource languages.

cs.CY↗

arXiv2020

Patterns of Patient and Caregiver Mutual Support Connections in an Online Health Community

Online health communities offer the promise of support benefits to users, in particular because these communities enable users to find peers with similar experiences. Building mutually supportive connections between peers is a key motivation for using online health communities. However, a user's role in a community may influence the formation of peer connections. In this work, we study patterns of peer connections between two structural health roles: patient and non-professional caregiver. We examine user behavior in an online health community where finding peers is not explicitly supported. This context lets us use social network analysis methods to explore the growth of such connections in the wild and identify users' peer communication preferences. We investigated how connections between peers were initiated, finding that initiations are more likely between two authors who have the same role and who are close within the broader communication network. Relationships are also more likely to form and be more interactive when authors have the same role. Our results have implications for the design of systems supporting peer communication, e.g. peer-to-peer recommendation systems.

cs.HC↗