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Souvick Das

Publications and source records attributed to Souvick Das.

3 recordsLinked to original sources

How Much Do Legal RAG Systems Still Hallucinate?

Hallucination is a major challenge for retrieval-augmented generation (RAG) systems in the legal domain, where ungrounded answers can lead to serious consequences. To better understand this problem, we conduct a fine-grained analysis of hallucination behavior in eight legal RAG systems across two legal corpora, the GDPR (in English) and a national civil law (in French). Using claim-level and answer-level evaluation, we report on hallucination density and severity, analyze performance across question categories and user personas, and validate our findings on an independent set of 142 legal-expert-authored questions. Our results show that hallucinations remain pervasive, ranging from less than 10% of responses for the best-performing systems to nearly half in the worst case. We further find that false-premise questions, containing incorrect assumptions that must be rejected, produce high hallucination rates on the manually-drafted questions.

cs.CL

Fine-grained Claim-level RAG Benchmark for Law

The rapid progress of large language models (LLMs) is shifting semantic search toward a question-answering paradigm, where users ask questions and LLMs generate responses. In high-stake domains such as law, retrieval-augmented generation (RAG) is commonly used to mitigate hallucinations in generated responses. Nonetheless, prior work shows that RAG systems, whether general-purpose or legal-specific, still hallucinate at varying rates, making fine-grained evaluation essential. Despite the need, existing evaluation frameworks for legal RAG systems lack the granularity required to provide detailed analysis of retrieval and generation performance separately. Moreover, current benchmarks are largely English-only and centered on legal expert queries, overlooking non-expert needs. We introduce ClaimRAG-LAW, a comprehensive dataset for legal RAG that supports French and English, targets both experts and non-experts, and includes diverse question types reflecting realistic scenarios. We further apply a fine-grained evaluation framework of state-of-the-art legal RAG systems, revealing limitations in retrieval, generation, and claim-level analysis in the legal domain.

cs.CL

An Annexure to the Paper "Driving the Technology Value Stream by Analyzing App Reviews"

This paper presents a novel framework that utilizes Natural Language Processing (NLP) techniques to understand user feedback on mobile applications. The framework allows software companies to drive their technology value stream based on user reviews, which can highlight areas for improvement. The framework is analyzed in depth, and its modules are evaluated for their effectiveness. The proposed approach is demonstrated to be effective through an analysis of reviews for sixteen popular Android Play Store applications over a long period of time.

cs.SE