arXiv subjects

Steven C. H. Hoi

Publications and source records attributed to Steven C. H. Hoi.

At least 37 records · Page 2Linked to original sources

arXiv2023

AI for IT Operations (AIOps) on Cloud Platforms: Reviews, Opportunities and Challenges

Artificial Intelligence for IT operations (AIOps) aims to combine the power of AI with the big data generated by IT Operations processes, particularly in cloud infrastructures, to provide actionable insights with the primary goal of maximizing availability. There are a wide variety of problems to address, and multiple use-cases, where AI capabilities can be leveraged to enhance operational efficiency. Here we provide a review of the AIOps vision, trends challenges and opportunities, specifically focusing on the underlying AI techniques. We discuss in depth the key types of data emitted by IT Operations activities, the scale and challenges in analyzing them, and where they can be helpful. We categorize the key AIOps tasks as - incident detection, failure prediction, root cause analysis and automated actions. We discuss the problem formulation for each task, and then present a taxonomy of techniques to solve these problems. We also identify relatively under explored topics, especially those that could significantly benefit from advances in AI literature. We also provide insights into the trends in this field, and what are the key investment opportunities.

cs.LG↗

arXiv2023

Plug-and-Play VQA: Zero-shot VQA by Conjoining Large Pretrained Models with Zero Training

Visual question answering (VQA) is a hallmark of vision and language reasoning and a challenging task under the zero-shot setting. We propose Plug-and-Play VQA (PNP-VQA), a modular framework for zero-shot VQA. In contrast to most existing works, which require substantial adaptation of pretrained language models (PLMs) for the vision modality, PNP-VQA requires no additional training of the PLMs. Instead, we propose to use natural language and network interpretation as an intermediate representation that glues pretrained models together. We first generate question-guided informative image captions, and pass the captions to a PLM as context for question answering. Surpassing end-to-end trained baselines, PNP-VQA achieves state-of-the-art results on zero-shot VQAv2 and GQA. With 11B parameters, it outperforms the 80B-parameter Flamingo model by 8.5% on VQAv2. With 738M PLM parameters, PNP-VQA achieves an improvement of 9.1% on GQA over FewVLM with 740M PLM parameters. Code is released at https://github.com/salesforce/LAVIS/tree/main/projects/pnp-vqa

cs.CV↗

arXiv2023

Masked Unsupervised Self-training for Label-free Image Classification

State-of-the-art computer vision models are mostly trained with supervised learning using human-labeled images, which limits their scalability due to the expensive annotation cost. While self-supervised representation learning has achieved impressive progress, it still requires a second stage of finetuning on labeled data. On the other hand, models pre-trained with large-scale text-image supervision (e.g., CLIP) have enabled zero-shot transfer to downstream image classification tasks. However, the zero-shot performance of CLIP-like models are often insufficient for real-world adoption. In this paper, we aim to leverage the abundant unlabeled data from a target domain to improve the performance of a pre-trained zero-shot classifier, by unsupervised finetuning of the pre-trained model. We propose Masked Unsupervised Self-Training (MUST), a new unsupervised adaptation method which leverages two different and complementary sources of training signals: pseudo-labels and raw images. MUST jointly optimizes three objectives to learn both class-level global feature and pixel-level local feature and enforces a regularization between the two. We demonstrate the efficacy of MUST on a variety of downstream tasks, where it improves upon CLIP by a large margin. MUST also outperforms supervised few-shot adaptation methods. It achieves a top-1 accuracy of 77.7% on ImageNet using ViT-B, +9.4% higher than CLIP, and +6.2% higher than 16-shot CLIP adaptation. Our code is available at https://github.com/salesforce/MUST.

cs.CV↗

arXiv2022

OmniXAI: A Library for Explainable AI

We introduce OmniXAI (short for Omni eXplainable AI), an open-source Python library of eXplainable AI (XAI), which offers omni-way explainable AI capabilities and various interpretable machine learning techniques to address the pain points of understanding and interpreting the decisions made by machine learning (ML) in practice. OmniXAI aims to be a one-stop comprehensive library that makes explainable AI easy for data scientists, ML researchers and practitioners who need explanation for various types of data, models and explanation methods at different stages of ML process (data exploration, feature engineering, model development, evaluation, and decision-making, etc). In particular, our library includes a rich family of explanation methods integrated in a unified interface, which supports multiple data types (tabular data, images, texts, time-series), multiple types of ML models (traditional ML in Scikit-learn and deep learning models in PyTorch/TensorFlow), and a range of diverse explanation methods including "model-specific" and "model-agnostic" ones (such as feature-attribution explanation, counterfactual explanation, gradient-based explanation, etc). For practitioners, the library provides an easy-to-use unified interface to generate the explanations for their applications by only writing a few lines of codes, and also a GUI dashboard for visualization of different explanations for more insights about decisions. In this technical report, we present OmniXAI's design principles, system architectures, and major functionalities, and also demonstrate several example use cases across different types of data, tasks, and models.

cs.LG↗

arXiv2022

Learning Reasoning Paths over Semantic Graphs for Video-grounded Dialogues

Compared to traditional visual question answering, video-grounded dialogues require additional reasoning over dialogue context to answer questions in a multi-turn setting. Previous approaches to video-grounded dialogues mostly use dialogue context as a simple text input without modelling the inherent information flows at the turn level. In this paper, we propose a novel framework of Reasoning Paths in Dialogue Context (PDC). PDC model discovers information flows among dialogue turns through a semantic graph constructed based on lexical components in each question and answer. PDC model then learns to predict reasoning paths over this semantic graph. Our path prediction model predicts a path from the current turn through past dialogue turns that contain additional visual cues to answer the current question. Our reasoning model sequentially processes both visual and textual information through this reasoning path and the propagated features are used to generate the answer. Our experimental results demonstrate the effectiveness of our method and provide additional insights on how models use semantic dependencies in a dialogue context to retrieve visual cues.

cs.AI↗

arXiv2022

Learning Label Modular Prompts for Text Classification in the Wild

Machine learning models usually assume i.i.d data during training and testing, but data and tasks in real world often change over time. To emulate the transient nature of real world, we propose a challenging but practical task: text classification in-the-wild, which introduces different non-stationary training/testing stages. Decomposing a complex task into modular components can enable robust generalisation under such non-stationary environment. However, current modular approaches in NLP do not take advantage of recent advances in parameter efficient tuning of pretrained language models. To close this gap, we propose MODULARPROMPT, a label-modular prompt tuning framework for text classification tasks. In MODULARPROMPT, the input prompt consists of a sequence of soft label prompts, each encoding modular knowledge related to the corresponding class label. In two of most formidable settings, MODULARPROMPT outperforms relevant baselines by a large margin demonstrating strong generalisation ability. We also conduct comprehensive analysis to validate whether the learned prompts satisfy properties of a modular representation.

cs.LG↗

arXiv2022

CodeRL: Mastering Code Generation through Pretrained Models and Deep Reinforcement Learning

Program synthesis or code generation aims to generate a program that satisfies a problem specification. Recent approaches using large-scale pretrained language models (LMs) have shown promising results, yet they have some critical limitations. In particular, they often follow a standard supervised fine-tuning procedure to train a code generation model only from the pairs of natural-language problem descriptions and ground-truth programs. Such paradigm largely ignores some important but potentially useful signals in the problem specification such as unit tests, which thus often results in poor performance when solving complex unseen coding tasks. To address the limitations, we propose "CodeRL", a new framework for program synthesis tasks through pretrained LMs and deep reinforcement learning (RL). Specifically, during training, we treat the code-generating LM as an actor network, and introduce a critic network that is trained to predict the functional correctness of generated programs and provide dense feedback signals to the actor. During inference, we introduce a new generation procedure with a critical sampling strategy that allows a model to automatically regenerate programs based on feedback from example unit tests and critic scores. For the model backbones, we extended the encoder-decoder architecture of CodeT5 with enhanced learning objectives, larger model sizes, and better pretraining data. Our method not only achieves new SOTA results on the challenging APPS benchmark, but also shows strong zero-shot transfer capability with new SOTA results on the simpler MBPP benchmark.

cs.LG↗

arXiv2022

Vector-Quantized Input-Contextualized Soft Prompts for Natural Language Understanding

Prompt Tuning has been largely successful as a parameter-efficient method of conditioning large-scale pre-trained language models to perform downstream tasks. Thus far, soft prompt tuning learns a fixed set of task-specific continuous vectors, i.e., soft tokens that remain static across the task samples. A fixed prompt, however, may not generalize well to the diverse kinds of inputs the task comprises. In order to address this, we propose Vector-quantized Input-contextualized Prompts (VIP) as an extension to the soft prompt tuning framework. VIP particularly focuses on two aspects -- contextual prompts that learns input-specific contextualization of the soft prompt tokens through a small-scale sentence encoder and quantized prompts that maps the contextualized prompts to a set of learnable codebook vectors through a Vector quantization network. On various language understanding tasks like SuperGLUE, QA, Relation classification, NER and NLI, VIP outperforms the soft prompt tuning (PT) baseline by an average margin of 1.19%. Further, our generalization studies show that VIP learns more robust prompt representations, surpassing PT by a margin of 0.6% - 5.3% on Out-of-domain QA and NLI tasks respectively, and by 0.75% on Multi-Task setup over 4 tasks spanning across 12 domains.

cs.CL↗

arXiv2022

Learning Fast and Slow for Online Time Series Forecasting

The fast adaptation capability of deep neural networks in non-stationary environments is critical for online time series forecasting. Successful solutions require handling changes to new and recurring patterns. However, training deep neural forecaster on the fly is notoriously challenging because of their limited ability to adapt to non-stationary environments and the catastrophic forgetting of old knowledge. In this work, inspired by the Complementary Learning Systems (CLS) theory, we propose Fast and Slow learning Networks (FSNet), a holistic framework for online time-series forecasting to simultaneously deal with abrupt changing and repeating patterns. Particularly, FSNet improves the slowly-learned backbone by dynamically balancing fast adaptation to recent changes and retrieving similar old knowledge. FSNet achieves this mechanism via an interaction between two complementary components of an adapter to monitor each layer's contribution to the lost, and an associative memory to support remembering, updating, and recalling repeating events. Extensive experiments on real and synthetic datasets validate FSNet's efficacy and robustness to both new and recurring patterns. Our code is available at \url{https://github.com/salesforce/fsnet}.

cs.LG↗

arXiv2022

A Causal Approach to Detecting Multivariate Time-series Anomalies and Root Causes

Detecting anomalies and the corresponding root causes in multivariate time series plays an important role in monitoring the behaviors of various real-world systems, e.g., IT system operations or manufacturing industry. Previous anomaly detection approaches model the joint distribution without considering the underlying mechanism of multivariate time series, making them computationally hungry and hard to identify root causes. In this paper, we formulate the anomaly detection problem from a causal perspective and view anomalies as instances that do not follow the regular causal mechanism to generate the multivariate data. We then propose a causality-based framework for detecting anomalies and root causes. It first learns the causal structure from data and then infers whether an instance is an anomaly relative to the local causal mechanism whose conditional distribution can be directly estimated from data. In light of the modularity property of causal systems (the causal processes to generate different variables are irrelevant modules), the original problem is divided into a series of separate, simpler, and low-dimensional anomaly detection problems so that where an anomaly happens (root causes) can be directly identified. We evaluate our approach with both simulated and public datasets as well as a case study on real-world AIOps applications, showing its efficacy, robustness, and practical feasibility.

cs.LG↗

arXiv2022

LAVIS: A Library for Language-Vision Intelligence

We introduce LAVIS, an open-source deep learning library for LAnguage-VISion research and applications. LAVIS aims to serve as a one-stop comprehensive library that brings recent advancements in the language-vision field accessible for researchers and practitioners, as well as fertilizing future research and development. It features a unified interface to easily access state-of-the-art image-language, video-language models and common datasets. LAVIS supports training, evaluation and benchmarking on a rich variety of tasks, including multimodal classification, retrieval, captioning, visual question answering, dialogue and pre-training. In the meantime, the library is also highly extensible and configurable, facilitating future development and customization. In this technical report, we describe design principles, key components and functionalities of the library, and also present benchmarking results across common language-vision tasks. The library is available at: https://github.com/salesforce/LAVIS.

cs.CV↗

arXiv2022

Learning Structural Representations for Recipe Generation and Food Retrieval

Food is significant to human daily life. In this paper, we are interested in learning structural representations for lengthy recipes, that can benefit the recipe generation and food cross-modal retrieval tasks. Different from the common vision-language data, here the food images contain mixed ingredients and target recipes are lengthy paragraphs, where we do not have annotations on structure information. To address the above limitations, we propose a novel method to unsupervisedly learn the sentence-level tree structures for the cooking recipes. Our approach brings together several novel ideas in a systematic framework: (1) exploiting an unsupervised learning approach to obtain the sentence-level tree structure labels before training; (2) generating trees of target recipes from images with the supervision of tree structure labels learned from (1); and (3) integrating the learned tree structures into the recipe generation and food cross-modal retrieval procedure. Our proposed model can produce good-quality sentence-level tree structures and coherent recipes. We achieve the state-of-the-art recipe generation and food cross-modal retrieval performance on the benchmark Recipe1M dataset.

cs.CV↗

arXiv2022

Cross-Modal Graph with Meta Concepts for Video Captioning

Video captioning targets interpreting the complex visual contents as text descriptions, which requires the model to fully understand video scenes including objects and their interactions. Prevailing methods adopt off-the-shelf object detection networks to give object proposals and use the attention mechanism to model the relations between objects. They often miss some undefined semantic concepts of the pretrained model and fail to identify exact predicate relationships between objects. In this paper, we investigate an open research task of generating text descriptions for the given videos, and propose Cross-Modal Graph (CMG) with meta concepts for video captioning. Specifically, to cover the useful semantic concepts in video captions, we weakly learn the corresponding visual regions for text descriptions, where the associated visual regions and textual words are named cross-modal meta concepts. We further build meta concept graphs dynamically with the learned cross-modal meta concepts. We also construct holistic video-level and local frame-level video graphs with the predicted predicates to model video sequence structures. We validate the efficacy of our proposed techniques with extensive experiments and achieve state-of-the-art results on two public datasets.

cs.CV↗

arXiv2022

Paired Cross-Modal Data Augmentation for Fine-Grained Image-to-Text Retrieval

This paper investigates an open research problem of generating text-image pairs to improve the training of fine-grained image-to-text cross-modal retrieval task, and proposes a novel framework for paired data augmentation by uncovering the hidden semantic information of StyleGAN2 model. Specifically, we first train a StyleGAN2 model on the given dataset. We then project the real images back to the latent space of StyleGAN2 to obtain the latent codes. To make the generated images manipulatable, we further introduce a latent space alignment module to learn the alignment between StyleGAN2 latent codes and the corresponding textual caption features. When we do online paired data augmentation, we first generate augmented text through random token replacement, then pass the augmented text into the latent space alignment module to output the latent codes, which are finally fed to StyleGAN2 to generate the augmented images. We evaluate the efficacy of our augmented data approach on two public cross-modal retrieval datasets, in which the promising experimental results demonstrate the augmented text-image pair data can be trained together with the original data to boost the image-to-text cross-modal retrieval performance.

cs.CV↗

arXiv2022

Multimodal Dialogue State Tracking

Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values are limited by knowledge domains (e.g. restaurant domain with slots of restaurant name and price range) and are defined by specific database schema. In this paper, we propose to extend the definition of dialogue state tracking to multimodality. Specifically, we introduce a novel dialogue state tracking task to track the information of visual objects that are mentioned in video-grounded dialogues. Each new dialogue utterance may introduce a new video segment, new visual objects, or new object attributes, and a state tracker is required to update these information slots accordingly. We created a new synthetic benchmark and designed a novel baseline, Video-Dialogue Transformer Network (VDTN), for this task. VDTN combines both object-level features and segment-level features and learns contextual dependencies between videos and dialogues to generate multimodal dialogue states. We optimized VDTN for a state generation task as well as a self-supervised video understanding task which recovers video segment or object representations. Finally, we trained VDTN to use the decoded states in a response prediction task. Together with comprehensive ablation and qualitative analysis, we discovered interesting insights towards building more capable multimodal dialogue systems.

cs.AI↗

arXiv2022

VGNMN: Video-grounded Neural Module Network to Video-Grounded Language Tasks

Neural module networks (NMN) have achieved success in image-grounded tasks such as Visual Question Answering (VQA) on synthetic images. However, very limited work on NMN has been studied in the video-grounded dialogue tasks. These tasks extend the complexity of traditional visual tasks with the additional visual temporal variance and language cross-turn dependencies. Motivated by recent NMN approaches on image-grounded tasks, we introduce Video-grounded Neural Module Network (VGNMN) to model the information retrieval process in video-grounded language tasks as a pipeline of neural modules. VGNMN first decomposes all language components in dialogues to explicitly resolve any entity references and detect corresponding action-based inputs from the question. The detected entities and actions are used as parameters to instantiate neural module networks and extract visual cues from the video. Our experiments show that VGNMN can achieve promising performance on a challenging video-grounded dialogue benchmark as well as a video QA benchmark.

cs.CV↗

arXiv2022

MACE: An Efficient Model-Agnostic Framework for Counterfactual Explanation

Counterfactual explanation is an important Explainable AI technique to explain machine learning predictions. Despite being studied actively, existing optimization-based methods often assume that the underlying machine-learning model is differentiable and treat categorical attributes as continuous ones, which restricts their real-world applications when categorical attributes have many different values or the model is non-differentiable. To make counterfactual explanation suitable for real-world applications, we propose a novel framework of Model-Agnostic Counterfactual Explanation (MACE), which adopts a newly designed pipeline that can efficiently handle non-differentiable machine-learning models on a large number of feature values. in our MACE approach, we propose a novel RL-based method for finding good counterfactual examples and a gradient-less descent method for improving proximity. Experiments on public datasets validate the effectiveness with better validity, sparsity and proximity.

cs.AI↗

arXiv2022

Mining Root Cause Knowledge from Cloud Service Incident Investigations for AIOps

Root Cause Analysis (RCA) of any service-disrupting incident is one of the most critical as well as complex tasks in IT processes, especially for cloud industry leaders like Salesforce. Typically RCA investigation leverages data-sources like application error logs or service call traces. However a rich goldmine of root cause information is also hidden in the natural language documentation of the past incidents investigations by domain experts. This is generally termed as Problem Review Board (PRB) Data which constitute a core component of IT Incident Management. However, owing to the raw unstructured nature of PRBs, such root cause knowledge is not directly reusable by manual or automated pipelines for RCA of new incidents. This motivates us to leverage this widely-available data-source to build an Incident Causation Analysis (ICA) engine, using SoTA neural NLP techniques to extract targeted information and construct a structured Causal Knowledge Graph from PRB documents. ICA forms the backbone of a simple-yet-effective Retrieval based RCA for new incidents, through an Information Retrieval system to search and rank past incidents and detect likely root causes from them, given the incident symptom. In this work, we present ICA and the downstream Incident Search and Retrieval based RCA pipeline, built at Salesforce, over 2K documented cloud service incident investigations collected over a few years. We also establish the effectiveness of ICA and the downstream tasks through various quantitative benchmarks, qualitative analysis as well as domain expert's validation and real incident case studies after deployment.

cs.IR↗