arXiv subjects

Stevie Chancellor

Publications and source records attributed to Stevie Chancellor.

At least 19 recordsLinked to original sources

arXiv2026

Thought Experiments for Conceptual Work: A New Application of a (Very) Old Method

In this paper, we propose thought experiments (TEs) as a crucial method for Human-Computer Interaction (HCI) researchers to engage in conceptual work. As an interdisciplinary field, HCI often uses concepts as the fundamental building blocks for larger theories. However, the conceptual commitments we make in this process carry normative consequences. TEs are a well-established philosophical method, whereby a hypothetical but tractable scenario logically progresses to a conclusion. We outline TEs as an interrogative method that brings conceptualizations to their normative implications through logical moves. We illustrate the value of thought experiments through two examples: (1) original thought experiments to critique stakeholders in Value-Sensitive Design and (2) Helen Nissenbaum's use of thought experiments to generate contextual integrity. We discuss how TEs precisely anticipate the potential harms of technologies, allowing HCI to operationalize current calls for increased scrutiny of research ethics and broader implications.

cs.HC↗

arXiv2026

Mental Health Disorder Detection Beyond Social Media: A Systematic Review of Available Datasets

Detecting mental health disorders in a timely manner is an important societal challenge. NLP and machine learning (ML) methods used to assist with detection rely on data collected primarily from social media. However, such datasets often have sampling biases and inherent ethical and privacy issues. One avenue to overcome these limitations is non-social media data. We present the first comprehensive review of non-social media, free-text datasets for mental health research. We use the PRISMA methodology to conduct our survey and we review datasets available in multiple languages. We find that non-social media free-text based datasets are predominantly focused on English and on detecting depression. These datasets also vary in demographics, platforms, data types, annotation techniques, and methodologies. This systematic review also reveals key gaps and highlights opportunities to develop more diverse, reliable and clinically-relevant resources.

cs.CL↗

arXiv2026

FedMental: Evaluating Federated Learning for Mental Health Detection from Social Media Data

Social media text data are often used to train Machine Learning (ML) models to identify users exhibiting high-risk mental health behaviors. However, sharing this sensitive data poses privacy risks and limits the growth of benchmark datasets. We comprehensively evaluate whether privacy-preserving ML techniques can enable safer data sharing while preserving performance. Specifically, we apply federated learning (FL) and Differentially Private FL for two widely-studied mental health prediction tasks: depression detection on X (Twitter) and suicide crisis detection on Reddit. We simulate realistic data-sharing scenarios by treating each user as a client in a non-IID setting, evaluating across different client fractions, aggregation strategies, and privacy budgets. While FL achieves comparable performance to centralized training (centralized F1 = 85.63; best FL model F1 = 83.16) on depression identification, we find that Differentially Private FL has a large performance-privacy trade-off (up to F1 = 27.01 drop) even with low levels of noise (epsilon = 50). This is due to the distortion of highly informative yet sparse mental health linguistic markers related to mental health, like health topics and emotion words. This research empirically demonstrates the potential and limitations of current privacy preservation techniques for mental health inference tasks.

cs.LG↗

arXiv2026

Characterizing Delusional Spirals through Human-LLM Chat Logs

As large language models (LLMs) have proliferated, disturbing anecdotal reports of negative psychological effects, such as delusions, self-harm, and ``AI psychosis,'' have emerged in global media and legal discourse. However, it remains unclear how users and chatbots interact over the course of lengthy delusional ``spirals,'' limiting our ability to understand and mitigate the harm. In our work, we analyze logs of conversations with LLM chatbots from 19 users who report having experienced psychological harms from chatbot use. Many of our participants come from a support group for such chatbot users. We also include chat logs from participants covered by media outlets in widely-distributed stories about chatbot-reinforced delusions. In contrast to prior work that speculates on potential AI harms to mental health, to our knowledge we present the first in-depth study of such high-profile and veridically harmful cases. We develop an inventory of 28 codes and apply it to the $391,562$ messages in the logs. Codes include whether a user demonstrates delusional thinking (15.5% of user messages), a user expresses suicidal thoughts (69 validated user messages), or a chatbot misrepresents itself as sentient (21.2% of chatbot messages). We analyze the co-occurrence of message codes. We find, for example, that messages that declare romantic interest and messages where the chatbot describes itself as sentient occur much more often in longer conversations, suggesting that these topics could promote or result from user over-engagement and that safeguards in these areas may degrade in multi-turn settings. We conclude with concrete recommendations for how policymakers, LLM chatbot developers, and users can use our inventory and conversation analysis tool to understand and mitigate harm from LLM chatbots. Warning: This paper discusses self-harm, trauma, and violence.

cs.CL↗

arXiv2026

Beyond Content Exposure: Systemic Factors Driving Moderators' Mental Health Crisis in Africa

Content moderators review disturbing content to protect social media users, often at significant cost to their mental health. Recent reports document the mental health conditions of African moderators as notably problematic. Beyond the content itself, what factors contribute to the deteriorating mental health of these workers? We surveyed 134 moderators across Africa to understand their mental health and interviewed 15 moderators to contextualize their experiences. We found that African moderators suffer from high psychological distress and lower well-being compared to moderators in other areas. Former moderators showed significantly higher distress levels, demonstrating long term impact that extends beyond their moderation work. Our interviews showed that systemic and structural labor conditions contribute to moderators' severe psychological distress and diminished mental well-being. Corporate wellness programs promoted by platforms were found ineffective and inadequate. We discuss how this requires holistic attention and structural solutions by all involved parties to improve moderators' mental health.

cs.HC↗

arXiv2026

Unraveling Entangled Feeds: Rethinking Social Media Design to Enhance User Well-being

Social media platforms have rapidly adopted algorithmic curation with little consideration for the potential harm to users' mental well-being. We present findings from design workshops with 21 participants diagnosed with mental illness about their interactions with social media platforms. We find that users develop cause-and-effect explanations, or folk theories, to understand their experiences with algorithmic curation. These folk theories highlight a breakdown in algorithmic design that we explain using the framework of entanglement, a phenomenon where there is a disconnect between users' actions and platform outcomes on an emotional level. Participants' designs to address entanglement and mitigate harms centered on contextualizing their engagement and restoring explicit user control on social media. The conceptualization of entanglement and the resulting design recommendations have implications for social computing and recommender systems research, particularly in evaluating and designing social media platforms that support users' mental well-being.

cs.HC↗

arXiv2026

Large Language Models for Mental Health: A Multilingual Evaluation

Large Language Models (LLMs) have remarkable capabilities across NLP tasks. However, their performance in multilingual contexts, especially within the mental health domain, has not been thoroughly explored. In this paper, we evaluate proprietary and open-source LLMs on eight mental health datasets in various languages, as well as their machine-translated (MT) counterparts. We compare LLM performance in zero-shot, few-shot, and fine-tuned settings against conventional NLP baselines that do not employ LLMs. In addition, we assess translation quality across language families and typologies to understand its influence on LLM performance. Proprietary LLMs and fine-tuned open-source LLMs achieve competitive F1 scores on several datasets, often surpassing state-of-the-art results. However, performance on MT data is generally lower, and the extent of this decline varies by language and typology. This variation highlights both the strengths of LLMs in handling mental health tasks in languages other than English and their limitations when translation quality introduces structural or lexical mismatches.

cs.CL↗

arXiv2026

Opportunities and Barriers for AI Feedback on Meeting Inclusion in Socioorganizational Teams

Inclusion is important for meeting effectiveness, which is in turn central to organizational functioning. One way of improving inclusion in meetings is through feedback, but social dynamics make giving feedback difficult. We propose that AI agents can facilitate feedback exchange by being psychologically safer recipients, and we test this through a meeting system with an AI agent feedback mediator. When delivering feedback, the agent uses the Induced Hypocrisy Procedure, a social psychological technique that prompts behavior change by highlighting value-behavior inconsistencies. In a within-subjects lab study ($n=28$), the agent made speaking times more balanced and improved meeting quality. However, a field study at a small consulting firm ($n=10$) revealed organizational barriers that led to its use for personal reflection rather than feedback exchange. We contribute a novel sociotechnical system for feedback exchange in groups, and empirical findings demonstrating the importance of considering organizational barriers in designing AI tools for organizations.

cs.HC↗

arXiv2025

Into the Void: Understanding Online Health Information in Low-Web Data Languages

Data voids--areas of the internet where reliable information is scarce or absent--pose significant challenges to online health information seeking, particularly for users operating in low-web data languages. These voids are increasingly encountered not on traditional search engines alone, but on social media platforms, which have gradually morphed into informal search engines for millions of people. In this paper, we introduce the phenomenon of data horizons: a critical boundary where algorithmic structures begin to degrade the relevance and reliability of search results. Unlike the core of a data void, which is often exploited by bad actors to spread misinformation, the data horizon marks the critical space where systemic factors, such as linguistic underrepresentation, algorithmic amplification, and socio-cultural mismatch, create conditions of informational instability. Focusing on Tigrinya and Amharic as languages of study, we evaluate (1) the common characteristics of search results for health queries, (2) the quality and credibility of health information, and (3) characteristics of search results that diverge from their queries. We find that search results for health queries in low-web data languages may not always be in the language of search and may be dominated by nutritional and religious advice. We show that search results that diverge from their queries in low-resourced languages are due to algorithmic failures, (un)intentional manipulation, or active manipulation by content creators. We use our findings to illustrate how a data horizon manifests under several interacting constraints on information availability.

cs.HC↗

arXiv2025

Measurement as Bricolage: Examining How Data Scientists Construct Target Variables for Predictive Modeling Tasks

Data scientists often formulate predictive modeling tasks involving fuzzy, hard-to-define concepts, such as the "authenticity" of student writing or the "healthcare need" of a patient. Yet the process by which data scientists translate fuzzy concepts into a concrete, proxy target variable remains poorly understood. We interview fifteen data scientists in education (N=8) and healthcare (N=7) to understand how they construct target variables for predictive modeling tasks. Our findings suggest that data scientists construct target variables through a bricolage process, in which they use creative and pragmatic approaches to make do with the limited data at hand. Data scientists attempt to satisfy five major criteria for a target variable through bricolage: validity, simplicity, predictability, portability, and resource requirements. To achieve this, data scientists adaptively apply problem (re)formulation strategies, such as swapping out one candidate target variable for another when the first fails to meet certain criteria (e.g., predictability), or composing multiple outcomes into a single target variable to capture a more holistic set of modeling objectives. Based on our findings, we present opportunities for future HCI, CSCW, and ML research to better support the art and science of target variable construction.

cs.HC↗

arXiv2025

Wisdom of the Crowd, Without the Crowd: A Socratic LLM for Asynchronous Deliberation on Perspectivist Data

Data annotation underpins the success of modern AI, but the aggregation of crowd-collected datasets can harm the preservation of diverse perspectives in data. Difficult and ambiguous tasks cannot easily be collapsed into unitary labels. Prior work has shown that deliberation and discussion improve data quality and preserve diverse perspectives -- however, synchronous deliberation through crowdsourcing platforms is time-intensive and costly. In this work, we create a Socratic dialog system using Large Language Models (LLMs) to act as a deliberation partner in place of other crowdworkers. Against a benchmark of synchronous deliberation on two tasks (Sarcasm and Relation detection), our Socratic LLM encouraged participants to consider alternate annotation perspectives, update their labels as needed (with higher confidence), and resulted in higher annotation accuracy (for the Relation task where ground truth is available). Qualitative findings show that our agent's Socratic approach was effective at encouraging reasoned arguments from our participants, and that the intervention was well-received. Our methodology lays the groundwork for building scalable systems that preserve individual perspectives in generating more representative datasets.

cs.HC↗

arXiv2025

"I'm Petting the Laptop, Which Has You Inside It": Reflecting on Lived Experiences of Online Friendship

Online(-only) friendships have become increasingly common in daily lives post-COVID despite debates around their mental health benefits and equivalence to ''real'' relationships. Previous research has reflected a need to understand how online friends engage beyond individual platforms, and the lack of platform-agnostic inquiry limits our ability to fully understand the dynamics of online friendship. We employed an activity-grounded analysis of 25 interviews on lived experiences of close online friendship spanning multiple years. Our findings present unique challenges and strategies in online friendships, such as stigma from real-life circles, an ambivalent relationship with online communities, and counter-theoretical reappropriations of communication technology. This study contributes to HCI research in online communities and social interface design by refocusing prior impressions of strong vs. weak-ties in online social spaces and foregrounding time-stable interactions in design for relationship maintenance through technology. Our work also promotes critical reflection on biased perspectives towards technology-mediated practices and consideration of online friends as an invisible marginalized community.

cs.HC↗

arXiv2025

Secondary Stakeholders in AI: Fighting for, Brokering, and Navigating Agency

As AI technologies become more human-facing, there have been numerous calls to adapt participatory approaches to AI development -- spurring the idea of participatory AI. However, these calls often focus only on primary stakeholders, such as end-users, and not secondary stakeholders. This paper seeks to translate the ideals of participatory AI to a broader population of secondary AI stakeholders through semi-structured interviews. We theorize that meaningful participation involves three participatory ideals: (1) informedness, (2) consent, and (3) agency. We also explore how secondary stakeholders realize these ideals by traversing a complicated problem space. Like walking up the rungs of a ladder, these ideals build on one another. We introduce three stakeholder archetypes: the reluctant data contributor, the unsupported activist, and the well-intentioned practitioner, who must navigate systemic barriers to achieving agentic AI relationships. We envision an AI future where secondary stakeholders are able to meaningfully participate with the AI systems they influence and are influenced by.

cs.HC↗

arXiv2025

Expressing stigma and inappropriate responses prevents LLMs from safely replacing mental health providers

Should a large language model (LLM) be used as a therapist? In this paper, we investigate the use of LLMs to *replace* mental health providers, a use case promoted in the tech startup and research space. We conduct a mapping review of therapy guides used by major medical institutions to identify crucial aspects of therapeutic relationships, such as the importance of a therapeutic alliance between therapist and client. We then assess the ability of LLMs to reproduce and adhere to these aspects of therapeutic relationships by conducting several experiments investigating the responses of current LLMs, such as `gpt-4o`. Contrary to best practices in the medical community, LLMs 1) express stigma toward those with mental health conditions and 2) respond inappropriately to certain common (and critical) conditions in naturalistic therapy settings -- e.g., LLMs encourage clients' delusional thinking, likely due to their sycophancy. This occurs even with larger and newer LLMs, indicating that current safety practices may not address these gaps. Furthermore, we note foundational and practical barriers to the adoption of LLMs as therapists, such as that a therapeutic alliance requires human characteristics (e.g., identity and stakes). For these reasons, we conclude that LLMs should not replace therapists, and we discuss alternative roles for LLMs in clinical therapy.

cs.CL↗

arXiv2025

Beyond the Individual: A Community-Engaged Framework for Ethical Online Community Research

Online community research routinely poses minimal risk to individuals, but does the same hold true for online communities? In response to high-profile breaches of online community trust and increased debate in the social computing research community on the ethics of online community research, this paper investigates community-level harms and benefits of research. Through 9 participatory-inspired workshops with four critical online communities (Wikipedia, InTheRooms, CaringBridge, and r/AskHistorians) we found researchers should engage more directly with communities' primary purpose by rationalizing their methods and contributions in the context of community goals to equalize the beneficiaries of community research. To facilitate deeper alignment of these expectations, we present the FACTORS (Functions for Action with Communities: Teaching, Overseeing, Reciprocating, and Sustaining) framework for ethical online community research. Finally, we reflect on our findings by providing implications for researchers and online communities to identify and implement functions for navigating community-level harms and benefits.

cs.HC↗

arXiv2025

Observe, Ask, Intervene: Designing AI Agents for More Inclusive Meetings

Video conferencing meetings are more effective when they are inclusive, but inclusion often hinges on meeting leaders' and/or co-facilitators' practices. AI systems can be designed to improve meeting inclusion at scale by moderating negative meeting behaviors and supporting meeting leaders. We explored this design space by conducting $9$ user-centered ideation sessions, instantiating design insights in a prototype ``virtual co-host'' system, and testing the system in a formative exploratory lab study ($n=68$ across $12$ groups, $18$ interviews). We found that ideation session participants wanted AI agents to ask questions before intervening, which we formalized as the ``Observe, Ask, Intervene'' (OAI) framework. Participants who used our prototype preferred OAI over fully autonomous intervention, but rationalized away the virtual co-host's critical feedback. From these findings, we derive guidelines for designing AI agents to influence behavior and mediate group work. We also contribute methodological and design guidelines specific to mitigating inequitable meeting participation.

cs.HC↗

arXiv2024

Diverse Perspectives, Divergent Models: Cross-Cultural Evaluation of Depression Detection on Twitter

Social media data has been used for detecting users with mental disorders, such as depression. Despite the global significance of cross-cultural representation and its potential impact on model performance, publicly available datasets often lack crucial metadata related to this aspect. In this work, we evaluate the generalization of benchmark datasets to build AI models on cross-cultural Twitter data. We gather a custom geo-located Twitter dataset of depressed users from seven countries as a test dataset. Our results show that depression detection models do not generalize globally. The models perform worse on Global South users compared to Global North. Pre-trained language models achieve the best generalization compared to Logistic Regression, though still show significant gaps in performance on depressed and non-Western users. We quantify our findings and provide several actionable suggestions to mitigate this issue.

cs.CL↗

arXiv2024

Advancing a Consent-Forward Paradigm for Digital Mental Health Data

The field of digital mental health is advancing at a rapid pace. Passively collected data from user engagements with digital tools and services continue to contribute new insights into mental health and illness. As the field of digital mental health grows, a concerning norm has been established -- digital service users are given little say over how their data is collected, shared, or used to generate revenue for private companies. Given a long history of service user exclusion from data collection practices, we propose an alternative approach that is attentive to this history: the consent-forward paradigm. This paradigm embeds principles of affirmative consent in the design of digital mental health tools and services, strengthening trust through designing around individual choices and needs, and proactively protecting users from unexpected harm. In this perspective, we outline practical steps to implement this paradigm, toward ensuring that people searching for care have the safest experiences possible.

cs.CY↗