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Sulong Xu

Publications and source records attributed to Sulong Xu.

At least 19 recordsLinked to original sources

A Better Spur Should Start From Each Objective

Real-world Multi-Objective Reinforcement Learning (MORL) often suffers from sparse rewards, reward conflicts, and late-stage reward tug-of-war, causing traditional linear scalarization to experience severe metric oscillations. To address optimization conflicts among multiple objectives in real-world deployment scenarios, we propose Multi-Marginal Preference Optimization (MMPO), a fine-grained framework that intervenes at the data, gradient, and constraint levels rather than relying on coarse-grained global scalarization. Specifically, MMPO performs exposure debiasing to mitigate sparse and biased rewards, applies priority-aware orthogonal projection to decouple conflicting gradients, and introduces self-prompted gradient constraints to prevent dominant objectives from overwhelming weaker ones. Experiments on real-world e-commerce datasets show that MMPO improves training stability and consistently achieves better performance across conflicting metrics. Moreover, it generalizes robustly to broader tasks such as ToolRL and code generation, demonstrating its effectiveness as a practical paradigm for multi-objective alignment.

cs.AI

Learning from Online User Feedback for Shopping Agents

Large language model-based shopping agents are increasingly deployed in real-world e-commerce platforms, generating massive amounts of user interaction logs that provide valuable supervision for improving these agents. However, existing approaches primarily rely on offline training signals, such as user-item interactions or synthetic preference data, while largely overlooking the rich supervision contained in users' natural conversational feedback. Moreover, the available online feedback is heterogeneous, sparse, and noisy, making it difficult to transform into reliable learning signals automatically. To address these challenges, we propose LOFA, a framework that enables shopping agents to learn directly from real online interaction logs without human annotation. LOFA combines reinforcement learning over verifiable purchase outcomes with feedback-aware on-policy distillation, which identifies users'in-dialogue directives and converts them into dense token-level supervision. These complementary objectives capture both collaborative behavioral patterns and user-specific preferences. Extensive experiments on real-world e-commerce logs demonstrate that LOFA consistently improves recommendation quality, response helpfulness, and user-satisfaction alignment over strong baselines, highlighting the effectiveness of learning shopping agents from real online user feedback.

cs.AI

ComboShoppingBench: Evaluating LLM Agents for Budget-Constrained Basket Shopping with Coupons

Real-world shopping often requires constructing a basket of complementary items rather than retrieving a single product. Such combo-shopping tasks arise in device setup, meal preparation, event planning, and group takeout ordering, requiring joint reasoning about item compatibility, availability, store-level requirements, delivery fees, coupons, and budgets. Evaluation is challenging because multiple baskets may satisfy the same request, making exact-match metrics unsuitable, whereas semantic evaluation alone cannot detect infeasible orders, invalid coupon combinations, or incorrect payments. We introduce ComboShoppingBench, an agentic shopping benchmark for open-ended yet verifiable basket construction in a simulated commerce and takeout environment. During task synthesis, an exploration agent constructs a feasible and semantically coherent basket of purchasable products; this witness guides the generation of coupons, budget constraints, user queries, and aligned evaluation rubrics. During evaluation, LLM judges assess semantic satisfaction, response quality, and claim faithfulness, while deterministic validation checks product-ID validity, budget compliance, and coupon optimality. Experiments with diverse LLM agents demonstrate that even strong agents struggle on ComboShoppingBench, highlighting substantial room for improvement in reliable, constraint-aware combo shopping.

cs.AI

DEGR: Dual Exploration-Driven Generative Re-Ranking for Adaptive Cross-Request Context Bridging

In industrial recommendation systems, the re-ranking stage balances business objectives and diversity for sequence-level optimization while modeling contextual information. However, constrained by fixed upstream supply, existing methods fail to deliver further effectiveness gains, especially under low-quality supply. To overcome this, re-ranking can actively balance immediate and exploratory value, for instance, by prioritizing exploratory exposure under low-quality supply to preserve browsing potential and facilitate serendipitous conversions. Therefore, we propose a Dual Exploration-Driven Generative Re-Ranking (DEGR) method. DEGR adopts a hybrid supervised-reinforcement exploration and optimization paradigm, guided by an exploratory reward model that adaptively balances immediate and exploratory value. The hybrid optimization paradigm integrates three key components: supervised learning, exploration diversity constraint, and adaptive reward-weighted ORPO for preference optimization. Through this dual exploration, the generator ultimately acts as an adaptive cross-request contextual bridge. Offline and online experiments indicate that DEGR outperforms SOTA methods, achieving improvements of up to 1.22% UCTR and 0.20% PV in the JD E-commerce recommendation system.

cs.IR

SkillCoach: Self-Evolving Rubrics for Evaluating and Enhancing Agentic Skill-Use

Skills are becoming a reusable operational layer for LLM agents, encoding SOPs, domain rules, tool workflows, scripts, and validation routines. In realistic skill repositories, overlapping skills make reliable skill-use difficult. Final verifier success is too coarse for both evaluation and training, since an agent may pass through trial and error while selecting distractor skills, skipping required steps, composing workflows incorrectly or omitting final checks. We introduce SkillCoach, a self-evolving rubric framework for evaluating and enhancing agentic skill-use. SkillCoach derives skill-grounded process rubrics from real rollouts and evaluates trajectories along four dimensions: skill selection, skill following, skill composition, and skill-grounded reflection. It keeps the external verifier as a separate outcome signal, allowing process quality to be distinguished from accidental task success. The evolved rubrics further serve as process supervision for selecting high-quality training trajectories. Experiments show that evolved rubrics substantially improve evaluation quality, expose failures hidden by final accuracy, and provide stronger supervision signals than outcome-only filtering for enhancing agentic skill-use.

cs.AI

GenRec: A Preference-Oriented Generative Framework for Large-Scale Recommendation

Generative Retrieval (GR) offers a promising paradigm for recommendation through next-token prediction (NTP). However, scaling it to large-scale industrial systems introduces three challenges: (i) within a single request, the identical model inputs may produce inconsistent outputs due to the pagination request mechanism; (ii) the prohibitive cost of encoding long user behavior sequences with multi-token item representations based on semantic IDs, and (iii) aligning the generative policy with nuanced user preference signals. We present GenRec, a preference-oriented generative framework deployed on the JD App that addresses above challenges within a single decoder-only architecture. For training objective, we propose Page-wise NTP task, which supervises over an entire interaction page rather than each interacted item individually, providing denser gradient signal and resolving the one-to-many ambiguity of point-wise training. On the prefilling side, an asymmetric linear Token Merger compresses multi-token Semantic IDs in the prompt while preserving full-resolution decoding, reducing input length by ~2X with negligible accuracy loss. To further align outputs with user satisfaction, we introduce GRPO-SR, a reinforcement learning method that pairs Group Relative Policy Optimization with NLL regularization for training stability, and employs Hybrid Rewards combining a dense reward model with a relevance gate to mitigate reward hacking. In month-long online A/B tests serving production traffic, GenRec achieves 9.5% improvement in click count and 8.7% in transaction count over the existing pipeline.

cs.IR

RAD-DPO: Robust Adaptive Denoising Direct Preference Optimization for Generative Retrieval in E-commerce

Generative Retrieval (GR) is rapidly transforming e-commerce search by replacing traditional multi-stage pipelines with the autoregressive decoding of structured Semantic IDs (SIDs). Despite this architectural efficiency, aligning GR models with nuanced, real-world user preferences remains a critical challenge. While Direct Preference Optimization (DPO) offers an efficient alignment solution, its direct application to structured SIDs suffers from three limitations: (i) it penalizes shared hierarchical prefixes, causing gradient conflicts; (ii) it is vulnerable to noisy pseudo-negatives from implicit feedback; and (iii) in multi-label queries with multiple relevant items, it exacerbates a probability "squeezing effect" among valid candidates. To address these issues, we propose RAD-DPO, which introduces token-level gradient detachment to protect prefix structures, similarity-based dynamic reward weighting to mitigate label noise, and a multi-label global contrastive objective integrated with global SFT loss to explicitly expand positive coverage. Extensive offline evaluations and large-scale online A/B testing on JD.com's core search engine demonstrate that RAD-DPO achieves significant improvements in both retrieval precision and training efficiency, proving its robustness for massive industrial deployments.

cs.IR

Towards Efficient and Generalizable Retrieval: Adaptive Semantic Quantization and Residual Knowledge Transfer

While semantic ID-based generative retrieval enables efficient end-to-end modeling in industrial applications, these methods face a persistent trade-off. On one hand, data-rich head items often suffer from ID collisions, which blur their distinct features and degrade downstream tasks. On the other hand, data-sparse tail items especially cold-start items are prone to semantic fragmentation during quantization; they are often mapped as isolated discrete points, which severely hinders their ability to generalize. To address this issue, we propose the Anchored Curriculum with Sequential Adaptive Quantization ($SA^2CRQ$) framework. The framework introduces Sequential Adaptive Residual Quantization (SARQ) to dynamically allocate code lengths based on item path entropy, assigning longer, discriminative IDs to head items and shorter, generalizable IDs to tail items. To mitigate data sparsity, the Anchored Curriculum Residual Quantization (ACRQ) component utilizes a frozen semantic manifold learned from head items to regularize and accelerate the representation learning of tail items. Experimental results from a large-scale industrial search system and multiple public datasets indicate that $SA^2CRQ$ yields consistent improvements over existing baselines, particularly in cold-start retrieval scenarios.

cs.IR

Adversarial Alignment and Disentanglement for Cross-Domain CTR Prediction with Domain-Encompassing Features

Cross-domain recommendation (CDR) has been increasingly explored to address data sparsity and cold-start issues. However, recent approaches typically disentangle domain-invariant features shared between source and target domains, as well as domain-specific features for each domain. However, they often rely solely on domain-invariant features combined with target domain-specific features, which can lead to suboptimal performance. To overcome the limitations, this paper presents the Adversarial Alignment and Disentanglement Cross-Domain Recommendation ($A^2DCDR$ ) model, an innovative approach designed to capture a comprehensive range of cross-domain information, including both domain-invariant and valuable non-aligned features. The $A^2DCDR$ model enhances cross-domain recommendation through three key components: refining MMD with adversarial training for better generalization, employing a feature disentangler and reconstruction mechanism for intra-domain disentanglement, and introducing a novel fused representation combining domain-invariant, non-aligned features with original contextual data. Experiments on real-world datasets and online A/B testing show that $A^2DCDR$ outperforms existing methods, confirming its effectiveness and practical applicability. The code is provided at https://github.com/youzi0925/A-2DCDR/tree/main.

cs.IR

A Simple and Effective Framework for Symmetric Consistent Indexing in Large-Scale Dense Retrieval

Dense retrieval has become the industry standard in large-scale information retrieval systems due to its high efficiency and competitive accuracy. Its core relies on a coarse-to-fine hierarchical architecture that enables rapid candidate selection and precise semantic matching, achieving millisecond-level response over billion-scale corpora. This capability makes it essential not only in traditional search and recommendation scenarios but also in the emerging paradigm of generative recommendation driven by large language models, where semantic IDs-themselves a form of coarse-to-fine representation-play a foundational role. However, the widely adopted dual-tower encoding architecture introduces inherent challenges, primarily representational space misalignment and retrieval index inconsistency, which degrade matching accuracy, retrieval stability, and performance on long-tail queries. These issues are further magnified in semantic ID generation, ultimately limiting the performance ceiling of downstream generative models. To address these challenges, this paper proposes a simple and effective framework named SCI comprising two synergistic modules: a symmetric representation alignment module that employs an innovative input-swapping mechanism to unify the dual-tower representation space without adding parameters, and an consistent indexing with dual-tower synergy module that redesigns retrieval paths using a dual-view indexing strategy to maintain consistency from training to inference. The framework is systematic, lightweight, and engineering-friendly, requiring minimal overhead while fully supporting billion-scale deployment. We provide theoretical guarantees for our approach, with its effectiveness validated by results across public datasets and real-world e-commerce datasets.

cs.IR

Semantic-enhanced Modality-asymmetric Retrieval for Online E-commerce Search

Semantic retrieval, which retrieves semantically matched items given a textual query, has been an essential component to enhance system effectiveness in e-commerce search. In this paper, we study the multimodal retrieval problem, where the visual information (e.g, image) of item is leveraged as supplementary of textual information to enrich item representation and further improve retrieval performance. Though learning from cross-modality data has been studied extensively in tasks such as visual question answering or media summarization, multimodal retrieval remains a non-trivial and unsolved problem especially in the asymmetric scenario where the query is unimodal while the item is multimodal. In this paper, we propose a novel model named SMAR, which stands for Semantic-enhanced Modality-Asymmetric Retrieval, to tackle the problem of modality fusion and alignment in this kind of asymmetric scenario. Extensive experimental results on an industrial dataset show that the proposed model outperforms baseline models significantly in retrieval accuracy. We have open sourced our industrial dataset for the sake of reproducibility and future research works.

cs.IR

LREF: A Novel LLM-based Relevance Framework for E-commerce

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products. However, the discriminative paradigm and limited knowledge capacity of these approaches restrict their ability to comprehend the relevance between queries and products fully. With the rapid advancement of Large Language Models (LLMs), recent research has begun to explore their application to industrial search systems, as LLMs provide extensive world knowledge and flexible optimization for reasoning processes. Nonetheless, directly leveraging LLMs for relevance prediction tasks introduces new challenges, including a high demand for data quality, the necessity for meticulous optimization of reasoning processes, and an optimistic bias that can result in over-recall. To overcome the above problems, this paper proposes a novel framework called the LLM-based RElevance Framework (LREF) aimed at enhancing e-commerce search relevance. The framework comprises three main stages: supervised fine-tuning (SFT) with Data Selection, Multiple Chain of Thought (Multi-CoT) tuning, and Direct Preference Optimization (DPO) for de-biasing. We evaluate the performance of the framework through a series of offline experiments on large-scale real-world datasets, as well as online A/B testing. The results indicate significant improvements in both offline and online metrics. Ultimately, the model was deployed in a well-known e-commerce application, yielding substantial commercial benefits.

cs.IR

A Hybrid Cross-Stage Coordination Pre-ranking Model for Online Recommendation Systems

Large-scale recommendation systems often adopt cascading architecture consisting of retrieval, pre-ranking, ranking, and re-ranking stages. With strict latency requirements, pre-ranking utilizes lightweight models to perform a preliminary selection from massive retrieved candidates. However, recent works focus solely on improving consistency with ranking, relying exclusively on downstream stages. Since downstream input is derived from the pre-ranking output, they will exacerbate the sample selection bias (SSB) issue and Matthew effect, leading to sub-optimal results. To address the limitation, we propose a novel Hybrid Cross-Stage Coordination Pre-ranking model (HCCP) to integrate information from upstream (retrieval) and downstream (ranking, re-ranking) stages. Specifically, cross-stage coordination refers to the pre-ranking's adaptability to the entire stream and the role of serving as a more effective bridge between upstream and downstream. HCCP consists of Hybrid Sample Construction and Hybrid Objective Optimization. Hybrid sample construction captures multi-level unexposed data from the entire stream and rearranges them to become the optimal guiding "ground truth" for pre-ranking learning. Hybrid objective optimization contains the joint optimization of consistency and long-tail precision through our proposed Margin InfoNCE loss. It is specifically designed to learn from such hybrid unexposed samples, improving the overall performance and mitigating the SSB issue. The appendix describes a proof of the efficacy of the proposed loss in selecting potential positives. Extensive offline and online experiments indicate that HCCP outperforms SOTA methods by improving cross-stage coordination. It contributes up to 14.9% UCVR and 1.3% UCTR in the JD E-commerce recommendation system. Concerning code privacy, we provide a pseudocode for reference.

cs.IR

Advancing Re-Ranking with Multimodal Fusion and Target-Oriented Auxiliary Tasks in E-Commerce Search

In the rapidly evolving field of e-commerce, the effectiveness of search re-ranking models is crucial for enhancing user experience and driving conversion rates. Despite significant advancements in feature representation and model architecture, the integration of multimodal information remains underexplored. This study addresses this gap by investigating the computation and fusion of textual and visual information in the context of re-ranking. We propose \textbf{A}dvancing \textbf{R}e-Ranking with \textbf{M}ulti\textbf{m}odal Fusion and \textbf{T}arget-Oriented Auxiliary Tasks (ARMMT), which integrates an attention-based multimodal fusion technique and an auxiliary ranking-aligned task to enhance item representation and improve targeting capabilities. This method not only enriches the understanding of product attributes but also enables more precise and personalized recommendations. Experimental evaluations on JD.com's search platform demonstrate that ARMMT achieves state-of-the-art performance in multimodal information integration, evidenced by a 0.22\% increase in the Conversion Rate (CVR), significantly contributing to Gross Merchandise Volume (GMV). This pioneering approach has the potential to revolutionize e-commerce re-ranking, leading to elevated user satisfaction and business growth.

cs.IR

MODRL-TA:A Multi-Objective Deep Reinforcement Learning Framework for Traffic Allocation in E-Commerce Search

Traffic allocation is a process of redistributing natural traffic to products by adjusting their positions in the post-search phase, aimed at effectively fostering merchant growth, precisely meeting customer demands, and ensuring the maximization of interests across various parties within e-commerce platforms. Existing methods based on learning to rank neglect the long-term value of traffic allocation, whereas approaches of reinforcement learning suffer from balancing multiple objectives and the difficulties of cold starts within realworld data environments. To address the aforementioned issues, this paper propose a multi-objective deep reinforcement learning framework consisting of multi-objective Q-learning (MOQ), a decision fusion algorithm (DFM) based on the cross-entropy method(CEM), and a progressive data augmentation system(PDA). Specifically. MOQ constructs ensemble RL models, each dedicated to an objective, such as click-through rate, conversion rate, etc. These models individually determine the position of items as actions, aiming to estimate the long-term value of multiple objectives from an individual perspective. Then we employ DFM to dynamically adjust weights among objectives to maximize long-term value, addressing temporal dynamics in objective preferences in e-commerce scenarios. Initially, PDA trained MOQ with simulated data from offline logs. As experiments progressed, it strategically integrated real user interaction data, ultimately replacing the simulated dataset to alleviate distributional shifts and the cold start problem. Experimental results on real-world online e-commerce systems demonstrate the significant improvements of MODRL-TA, and we have successfully deployed MODRL-TA on an e-commerce search platform.

cs.LG

A Preference-oriented Diversity Model Based on Mutual-information in Re-ranking for E-commerce Search

Re-ranking is a process of rearranging ranking list to more effectively meet user demands by accounting for the interrelationships between items. Existing methods predominantly enhance the precision of search results, often at the expense of diversity, leading to outcomes that may not fulfill the varied needs of users. Conversely, methods designed to promote diversity might compromise the precision of the results, failing to satisfy the users' requirements for accuracy. To alleviate the above problems, this paper proposes a Preference-oriented Diversity Model Based on Mutual-information (PODM-MI), which consider both accuracy and diversity in the re-ranking process. Specifically, PODM-MI adopts Multidimensional Gaussian distributions based on variational inference to capture users' diversity preferences with uncertainty. Then we maximize the mutual information between the diversity preferences of the users and the candidate items using the maximum variational inference lower bound to enhance their correlations. Subsequently, we derive a utility matrix based on the correlations, enabling the adaptive ranking of items in line with user preferences and establishing a balance between the aforementioned objectives. Experimental results on real-world online e-commerce systems demonstrate the significant improvements of PODM-MI, and we have successfully deployed PODM-MI on an e-commerce search platform.

cs.IR

A Unified Search and Recommendation Framework Based on Multi-Scenario Learning for Ranking in E-commerce

Search and recommendation (S&R) are the two most important scenarios in e-commerce. The majority of users typically interact with products in S&R scenarios, indicating the need and potential for joint modeling. Traditional multi-scenario models use shared parameters to learn the similarity of multiple tasks, and task-specific parameters to learn the divergence of individual tasks. This coarse-grained modeling approach does not effectively capture the differences between S&R scenarios. Furthermore, this approach does not sufficiently exploit the information across the global label space. These issues can result in the suboptimal performance of multi-scenario models in handling both S&R scenarios. To address these issues, we propose an effective and universal framework for Unified Search and Recommendation (USR), designed with S&R Views User Interest Extractor Layer (IE) and S&R Views Feature Generator Layer (FG) to separately generate user interests and scenario-agnostic feature representations for S&R. Next, we introduce a Global Label Space Multi-Task Layer (GLMT) that uses global labels as supervised signals of auxiliary tasks and jointly models the main task and auxiliary tasks using conditional probability. Extensive experimental evaluations on real-world industrial datasets show that USR can be applied to various multi-scenario models and significantly improve their performance. Online A/B testing also indicates substantial performance gains across multiple metrics. Currently, USR has been successfully deployed in the 7Fresh App.

cs.IR

PPM : A Pre-trained Plug-in Model for Click-through Rate Prediction

Click-through rate (CTR) prediction is a core task in recommender systems. Existing methods (IDRec for short) rely on unique identities to represent distinct users and items that have prevailed for decades. On one hand, IDRec often faces significant performance degradation on cold-start problem; on the other hand, IDRec cannot use longer training data due to constraints imposed by iteration efficiency. Most prior studies alleviate the above problems by introducing pre-trained knowledge(e.g. pre-trained user model or multi-modal embeddings). However, the explosive growth of online latency can be attributed to the huge parameters in the pre-trained model. Therefore, most of them cannot employ the unified model of end-to-end training with IDRec in industrial recommender systems, thus limiting the potential of the pre-trained model. To this end, we propose a $\textbf{P}$re-trained $\textbf{P}$lug-in CTR $\textbf{M}$odel, namely PPM. PPM employs multi-modal features as input and utilizes large-scale data for pre-training. Then, PPM is plugged in IDRec model to enhance unified model's performance and iteration efficiency. Upon incorporating IDRec model, certain intermediate results within the network are cached, with only a subset of the parameters participating in training and serving. Hence, our approach can successfully deploy an end-to-end model without causing huge latency increases. Comprehensive offline experiments and online A/B testing at JD E-commerce demonstrate the efficiency and effectiveness of PPM.

cs.IR