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Sungdong Kim

Publications and source records attributed to Sungdong Kim.

33 records · Page 2Linked to original sources

Can Current Task-oriented Dialogue Models Automate Real-world Scenarios in the Wild?

Task-oriented dialogue (TOD) systems are mainly based on the slot-filling-based TOD (SF-TOD) framework, in which dialogues are broken down into smaller, controllable units (i.e., slots) to fulfill a specific task. A series of approaches based on this framework achieved remarkable success on various TOD benchmarks. However, we argue that the current TOD benchmarks are limited to surrogate real-world scenarios and that the current TOD models are still a long way to cover the scenarios. In this position paper, we first identify current status and limitations of SF-TOD systems. After that, we explore the WebTOD framework, the alternative direction for building a scalable TOD system when a web/mobile interface is available. In WebTOD, the dialogue system learns how to understand the web/mobile interface that the human agent interacts with, powered by a large-scale language model.

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The Dialog Must Go On: Improving Visual Dialog via Generative Self-Training

Visual dialog (VisDial) is a task of answering a sequence of questions grounded in an image, using the dialog history as context. Prior work has trained the dialog agents solely on VisDial data via supervised learning or leveraged pre-training on related vision-and-language datasets. This paper presents a semi-supervised learning approach for visually-grounded dialog, called Generative Self-Training (GST), to leverage unlabeled images on the Web. Specifically, GST first retrieves in-domain images through out-of-distribution detection and generates synthetic dialogs regarding the images via multimodal conditional text generation. GST then trains a dialog agent on the synthetic and the original VisDial data. As a result, GST scales the amount of training data up to an order of magnitude that of VisDial (1.2M to 12.9M QA data). For robust training of the synthetic dialogs, we also propose perplexity-based data selection and multimodal consistency regularization. Evaluation on VisDial v1.0 and v0.9 datasets shows that GST achieves new state-of-the-art results on both datasets. We further observe the robustness of GST against both visual and textual adversarial attacks. Finally, GST yields strong performance gains in the low-data regime. Code is available at https://github.com/gicheonkang/gst-visdial.

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Semi-Parametric Video-Grounded Text Generation

Efficient video-language modeling should consider the computational cost because of a large, sometimes intractable, number of video frames. Parametric approaches such as the attention mechanism may not be ideal since its computational cost quadratically increases as the video length increases. Rather, previous studies have relied on offline feature extraction or frame sampling to represent the video efficiently, focusing on cross-modal modeling in short video clips. In this paper, we propose a semi-parametric video-grounded text generation model, SeViT, a novel perspective on scalable video-language modeling toward long untrimmed videos. Treating a video as an external data store, SeViT includes a non-parametric frame retriever to select a few query-relevant frames from the data store for a given query and a parametric generator to effectively aggregate the frames with the query via late fusion methods. Experimental results demonstrate our method has a significant advantage in longer videos and causal video understanding. Moreover, our model achieves the new state of the art on four video-language datasets, iVQA (+4.8), Next-QA (+6.9), and Activitynet-QA (+4.8) in accuracy, and MSRVTT-Caption (+3.6) in CIDEr.

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Generating Information-Seeking Conversations from Unlabeled Documents

In this paper, we introduce a novel framework, SIMSEEK, (Simulating information-Seeking conversation from unlabeled documents), and compare its two variants. In our baseline SIMSEEK-SYM, a questioner generates follow-up questions upon the predetermined answer by an answerer. On the contrary, SIMSEEK-ASYM first generates the question and then finds its corresponding answer under the conversational context. Our experiments show that they can synthesize effective training resources for CQA and conversational search tasks. As a result, conversations from SIMSEEK-ASYM not only make more improvements in our experiments but also are favorably reviewed in a human evaluation. We finally release a large-scale resource of synthetic conversations, WIKI-SIMSEEK, containing 2 million CQA pairs built upon Wikipedia documents. With the dataset, our CQA model achieves state-of-the-art performance on a recent CQA benchmark, QuAC.

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Saving Dense Retriever from Shortcut Dependency in Conversational Search

Conversational search (CS) needs a holistic understanding of conversational inputs to retrieve relevant passages. In this paper, we demonstrate the existence of a retrieval shortcut in CS, which causes models to retrieve passages solely relying on partial history while disregarding the latest question. With in-depth analysis, we first show that naively trained dense retrievers heavily exploit the shortcut and hence perform poorly when asked to answer history-independent questions. To build more robust models against shortcut dependency, we explore various hard negative mining strategies. Experimental results show that training with the model-based hard negatives effectively mitigates the dependency on the shortcut, significantly improving dense retrievers on recent CS benchmarks. In particular, our retriever outperforms the previous state-of-the-art model by 11.0 in Recall@10 on QReCC.

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Keep Me Updated! Memory Management in Long-term Conversations

Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which may cause confusion in later conversations. To address this issue, we present a novel task and a corresponding dataset of memory management in long-term conversations, in which bots keep track of and bring up the latest information about users while conversing through multiple sessions. In order to support more precise and interpretable memory, we represent memory as unstructured text descriptions of key information and propose a new mechanism of memory management that selectively eliminates invalidated or redundant information. Experimental results show that our approach outperforms the baselines that leave the stored memory unchanged in terms of engagingness and humanness, with larger performance gap especially in the later sessions.

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Leveraging Pre-Trained Language Models to Streamline Natural Language Interaction for Self-Tracking

Current natural language interaction for self-tracking tools largely depends on bespoke implementation optimized for a specific tracking theme and data format, which is neither generalizable nor scalable to a tremendous design space of self-tracking. However, training machine learning models in the context of self-tracking is challenging due to the wide variety of tracking topics and data formats. In this paper, we propose a novel NLP task for self-tracking that extracts close- and open-ended information from a retrospective activity log described as a plain text, and a domain-agnostic, GPT-3-based NLU framework that performs this task. The framework augments the prompt using synthetic samples to transform the task into 10-shot learning, to address a cold-start problem in bootstrapping a new tracking topic. Our preliminary evaluation suggests that our approach significantly outperforms the baseline QA models. Going further, we discuss future application domains toward which the NLP and HCI researchers can collaborate.

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On the Effect of Pretraining Corpora on In-context Learning by a Large-scale Language Model

Many recent studies on large-scale language models have reported successful in-context zero- and few-shot learning ability. However, the in-depth analysis of when in-context learning occurs is still lacking. For example, it is unknown how in-context learning performance changes as the training corpus varies. Here, we investigate the effects of the source and size of the pretraining corpus on in-context learning in HyperCLOVA, a Korean-centric GPT-3 model. From our in-depth investigation, we introduce the following observations: (1) in-context learning performance heavily depends on the corpus domain source, and the size of the pretraining corpus does not necessarily determine the emergence of in-context learning, (2) in-context learning ability can emerge when a language model is trained on a combination of multiple corpora, even when each corpus does not result in in-context learning on its own, (3) pretraining with a corpus related to a downstream task does not always guarantee the competitive in-context learning performance of the downstream task, especially in the few-shot setting, and (4) the relationship between language modeling (measured in perplexity) and in-context learning does not always correlate: e.g., low perplexity does not always imply high in-context few-shot learning performance.

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Building a Role Specified Open-Domain Dialogue System Leveraging Large-Scale Language Models

Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as persona, style, or safety. In this work, we study the challenge of imposing roles on open-domain dialogue systems, with the goal of making the systems maintain consistent roles while conversing naturally with humans. To accomplish this, the system must satisfy a role specification that includes certain conditions on the stated features as well as a system policy on whether or not certain types of utterances are allowed. For this, we propose an efficient data collection framework leveraging in-context few-shot learning of large-scale language models for building role-satisfying dialogue dataset from scratch. We then compare various architectures for open-domain dialogue systems in terms of meeting role specifications while maintaining conversational abilities. Automatic and human evaluations show that our models return few out-of-bounds utterances, keeping competitive performance on general metrics. We release a Korean dialogue dataset we built for further research.

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KLUE: Korean Language Understanding Evaluation

We introduce Korean Language Understanding Evaluation (KLUE) benchmark. KLUE is a collection of 8 Korean natural language understanding (NLU) tasks, including Topic Classification, SemanticTextual Similarity, Natural Language Inference, Named Entity Recognition, Relation Extraction, Dependency Parsing, Machine Reading Comprehension, and Dialogue State Tracking. We build all of the tasks from scratch from diverse source corpora while respecting copyrights, to ensure accessibility for anyone without any restrictions. With ethical considerations in mind, we carefully design annotation protocols. Along with the benchmark tasks and data, we provide suitable evaluation metrics and fine-tuning recipes for pretrained language models for each task. We furthermore release the pretrained language models (PLM), KLUE-BERT and KLUE-RoBERTa, to help reproducing baseline models on KLUE and thereby facilitate future research. We make a few interesting observations from the preliminary experiments using the proposed KLUE benchmark suite, already demonstrating the usefulness of this new benchmark suite. First, we find KLUE-RoBERTa-large outperforms other baselines, including multilingual PLMs and existing open-source Korean PLMs. Second, we see minimal degradation in performance even when we replace personally identifiable information from the pretraining corpus, suggesting that privacy and NLU capability are not at odds with each other. Lastly, we find that using BPE tokenization in combination with morpheme-level pre-tokenization is effective in tasks involving morpheme-level tagging, detection and generation. In addition to accelerating Korean NLP research, our comprehensive documentation on creating KLUE will facilitate creating similar resources for other languages in the future. KLUE is available at https://klue-benchmark.com.

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Can Language Models be Biomedical Knowledge Bases?

Pre-trained language models (LMs) have become ubiquitous in solving various natural language processing (NLP) tasks. There has been increasing interest in what knowledge these LMs contain and how we can extract that knowledge, treating LMs as knowledge bases (KBs). While there has been much work on probing LMs in the general domain, there has been little attention to whether these powerful LMs can be used as domain-specific KBs. To this end, we create the BioLAMA benchmark, which is comprised of 49K biomedical factual knowledge triples for probing biomedical LMs. We find that biomedical LMs with recently proposed probing methods can achieve up to 18.51% Acc@5 on retrieving biomedical knowledge. Although this seems promising given the task difficulty, our detailed analyses reveal that most predictions are highly correlated with prompt templates without any subjects, hence producing similar results on each relation and hindering their capabilities to be used as domain-specific KBs. We hope that BioLAMA can serve as a challenging benchmark for biomedical factual probing.

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NeuralWOZ: Learning to Collect Task-Oriented Dialogue via Model-Based Simulation

We propose NeuralWOZ, a novel dialogue collection framework that uses model-based dialogue simulation. NeuralWOZ has two pipelined models, Collector and Labeler. Collector generates dialogues from (1) user's goal instructions, which are the user context and task constraints in natural language, and (2) system's API call results, which is a list of possible query responses for user requests from the given knowledge base. Labeler annotates the generated dialogue by formulating the annotation as a multiple-choice problem, in which the candidate labels are extracted from goal instructions and API call results. We demonstrate the effectiveness of the proposed method in the zero-shot domain transfer learning for dialogue state tracking. In the evaluation, the synthetic dialogue corpus generated from NeuralWOZ achieves a new state-of-the-art with improvements of 4.4% point joint goal accuracy on average across domains, and improvements of 5.7% point of zero-shot coverage against the MultiWOZ 2.1 dataset.

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Efficient Dialogue State Tracking by Selectively Overwriting Memory

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the dialogue state at every turn from scratch. Here, we consider dialogue state as an explicit fixed-sized memory and propose a selectively overwriting mechanism for more efficient DST. This mechanism consists of two steps: (1) predicting state operation on each of the memory slots, and (2) overwriting the memory with new values, of which only a few are generated according to the predicted state operations. Our method decomposes DST into two sub-tasks and guides the decoder to focus only on one of the tasks, thus reducing the burden of the decoder. This enhances the effectiveness of training and DST performance. Our SOM-DST (Selectively Overwriting Memory for Dialogue State Tracking) model achieves state-of-the-art joint goal accuracy with 51.72% in MultiWOZ 2.0 and 53.01% in MultiWOZ 2.1 in an open vocabulary-based DST setting. In addition, we analyze the accuracy gaps between the current and the ground truth-given situations and suggest that it is a promising direction to improve state operation prediction to boost the DST performance.

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BioBERT: a pre-trained biomedical language representation model for biomedical text mining

Biomedical text mining is becoming increasingly important as the number of biomedical documents rapidly grows. With the progress in natural language processing (NLP), extracting valuable information from biomedical literature has gained popularity among researchers, and deep learning has boosted the development of effective biomedical text mining models. However, directly applying the advancements in NLP to biomedical text mining often yields unsatisfactory results due to a word distribution shift from general domain corpora to biomedical corpora. In this article, we investigate how the recently introduced pre-trained language model BERT can be adapted for biomedical corpora. We introduce BioBERT (Bidirectional Encoder Representations from Transformers for Biomedical Text Mining), which is a domain-specific language representation model pre-trained on large-scale biomedical corpora. With almost the same architecture across tasks, BioBERT largely outperforms BERT and previous state-of-the-art models in a variety of biomedical text mining tasks when pre-trained on biomedical corpora. While BERT obtains performance comparable to that of previous state-of-the-art models, BioBERT significantly outperforms them on the following three representative biomedical text mining tasks: biomedical named entity recognition (0.62% F1 score improvement), biomedical relation extraction (2.80% F1 score improvement) and biomedical question answering (12.24% MRR improvement). Our analysis results show that pre-training BERT on biomedical corpora helps it to understand complex biomedical texts. We make the pre-trained weights of BioBERT freely available at https://github.com/naver/biobert-pretrained, and the source code for fine-tuning BioBERT available at https://github.com/dmis-lab/biobert.

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QADiver: Interactive Framework for Diagnosing QA Models

Question answering (QA) extracting answers from text to the given question in natural language, has been actively studied and existing models have shown a promise of outperforming human performance when trained and evaluated with SQuAD dataset. However, such performance may not be replicated in the actual setting, for which we need to diagnose the cause, which is non-trivial due to the complexity of model. We thus propose a web-based UI that provides how each model contributes to QA performances, by integrating visualization and analysis tools for model explanation. We expect this framework can help QA model researchers to refine and improve their models.

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