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Syed Ishtiaque Ahmed

Publications and source records attributed to Syed Ishtiaque Ahmed.

At least 55 records · Page 3Linked to original sources

LLM-Based Multi-Task Bangla Hate Speech Detection: Type, Severity, and Target

Online social media platforms are central to everyday communication and information seeking. While these platforms serve positive purposes, they also provide fertile ground for the spread of hate speech, offensive language, and bullying content targeting individuals, organizations, and communities. Such content undermines safety, participation, and equity online. Reliable detection systems are therefore needed, especially for low-resource languages where moderation tools are limited. In Bangla, prior work has contributed resources and models, but most are single-task (e.g., binary hate/offense) with limited coverage of multi-facet signals (type, severity, target). We address these gaps by introducing the first multi-task Bangla hate-speech dataset, BanglaMultiHate, one of the largest manually annotated corpus to date. Building on this resource, we conduct a comprehensive, controlled comparison spanning classical baselines, monolingual pretrained models, and LLMs under zero-shot prompting and LoRA fine-tuning. Our experiments assess LLM adaptability in a low-resource setting and reveal a consistent trend: although LoRA-tuned LLMs are competitive with BanglaBERT, culturally and linguistically grounded pretraining remains critical for robust performance. Together, our dataset and findings establish a stronger benchmark for developing culturally aligned moderation tools in low-resource contexts. For reproducibility, we will release the dataset and all related scripts.

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BTPD: A Multilingual Hand-curated Dataset of Bengali Transnational Political Discourse Across Online Communities

Understanding political discourse in online spaces is crucial for analyzing public opinion and ideological polarization. While social computing and computational linguistics have explored such discussions in English, such research efforts are significantly limited in major yet under-resourced languages like Bengali due to the unavailability of datasets. In this paper, we present a multilingual dataset of Bengali transnational political discourse (BTPD) collected from three online platforms, each representing distinct community structures and interaction dynamics. Besides describing how we hand-curated the dataset through community-informed keyword-based retrieval, this paper also provides a general overview of its topics and multilingual content.

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Perfectly to a Tee: Understanding User Perceptions of Personalized LLM-Enhanced Narrative Interventions

Stories about overcoming personal struggles can effectively illustrate the application of psychological theories in real life, yet they may fail to resonate with individuals' experiences. In this work, we employ large language models (LLMs) to create tailored narratives that acknowledge and address unique challenging thoughts and situations faced by individuals. Our study, involving 346 young adults across two settings, demonstrates that personalized LLM-enhanced stories were perceived to be better than human-written ones in conveying key takeaways, promoting reflection, and reducing belief in negative thoughts. These stories were not only seen as more relatable but also similarly authentic to human-written ones, highlighting the potential of LLMs in helping young adults manage their struggles. The findings of this work provide crucial design considerations for future narrative-based digital mental health interventions, such as the need to maintain relatability without veering into implausibility and refining the wording and tone of AI-enhanced content.

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Talking About the Assumption in the Room

The reference to assumptions in how practitioners use or interact with machine learning (ML) systems is ubiquitous in HCI and responsible ML discourse. However, what remains unclear from prior works is the conceptualization of assumptions and how practitioners identify and handle assumptions throughout their workflows. This leads to confusion about what assumptions are and what needs to be done with them. We use the concept of an argument from Informal Logic, a branch of Philosophy, to offer a new perspective to understand and explicate the confusions surrounding assumptions. Through semi-structured interviews with 22 ML practitioners, we find what contributes most to these confusions is how independently assumptions are constructed, how reactively and reflectively they are handled, and how nebulously they are recorded. Our study brings the peripheral discussion of assumptions in ML to the center and presents recommendations for practitioners to better think about and work with assumptions.

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MAML: Towards a Faster Web in Developing Regions

The web experience in developing regions remains subpar, primarily due to the growing complexity of modern webpages and insufficient optimization by content providers. Users in these regions typically rely on low-end devices and limited bandwidth, which results in a poor user experience as they download and parse webpages bloated with excessive third-party CSS and JavaScript (JS). To address these challenges, we introduce the Mobile Application Markup Language (MAML), a flat layout-based web specification language that reduces computational and data transmission demands, while replacing the excessive bloat from JS with a new scripting language centered on essential (and popular) web functionalities. Last but not least, MAML is backward compatible as it can be transpiled to minimal HTML/JavaScript/CSS and thus work with legacy browsers. We benchmark MAML in terms of page load times and sizes, using a translator which can automatically port any webpage to MAML. When compared to the popular Google AMP, across 100 testing webpages, MAML offers webpage speedups by tens of seconds under challenging network conditions thanks to its significant size reductions. Next, we run a competition involving 25 university students porting 50 of the above webpages to MAML using a web-based editor we developed. This experiment verifies that, with little developer effort, MAML is quite effective in maintaining the visual and functional correctness of the originating webpages.

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Evaluating the Economic Implications of Using Machine Learning in Clinical Psychiatry

With the growing interest in using AI and machine learning (ML) in medicine, there is an increasing number of literature covering the application and ethics of using AI and ML in areas of medicine such as clinical psychiatry. The problem is that there is little literature covering the economic aspects associated with using ML in clinical psychiatry. This study addresses this gap by specifically studying the economic implications of using ML in clinical psychiatry. In this paper, we evaluate the economic implications of using ML in clinical psychiatry through using three problem-oriented case studies, literature on economics, socioeconomic and medical AI, and two types of health economic evaluations. In addition, we provide details on fairness, legal, ethics and other considerations for ML in clinical psychiatry.

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The Politics of Fear and the Experience of Bangladeshi Religious Minority Communities Using Social Media Platforms

Despite significant research on online harm, polarization, public deliberation, and justice, CSCW still lacks a comprehensive understanding of the experiences of religious minorities, particularly in relation to fear, as prominently evident in our study. Gaining faith-sensitive insights into the expression, participation, and inter-religious interactions on social media can contribute to CSCW's literature on online safety and interfaith communication. In pursuit of this goal, we conducted a six-month-long, interview-based study with the Hindu, Buddhist, and Indigenous communities in Bangladesh. Our study draws on an extensive body of research encompassing the spiral of silence, the cultural politics of fear, and communication accommodation to examine how social media use by religious minorities is influenced by fear, which is associated with social conformity, misinformation, stigma, stereotypes, and South Asian postcolonial memory. Moreover, we engage with scholarly perspectives from religious studies, justice, and South Asian violence and offer important critical insights and design lessons for the CSCW literature on public deliberation, justice, and interfaith communication.

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A Civics-oriented Approach to Understanding Intersectionally Marginalized Users' Experience with Hate Speech Online

While content moderation in online platforms marginalizes users in the Global South at large, users of certain identities are further marginalized. Such users often come from Indigenous ethnic minority groups or identify as women. Through a qualitative study based on 18 semi-structured interviews, this paper explores how such users' experiences with hate speech online in Bangladesh are shaped by their intersectional identities. Through a civics-oriented approach, we examined the spectrum of their legal status, membership, rights, and participation as users of online platforms. Drawing analogies with the concept of citizenship, we develop the concept of usership that offers a user-centered metaphor in studying moderation and platform governance.

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On the Reliability of Large Language Models to Misinformed and Demographically-Informed Prompts

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health. Through a combination of quantitative and qualitative methods, we assess the chatbots' ability to discern the veracity of statements, their adherence to facts, and the presence of bias or misinformation in their responses. Our quantitative analysis using True/False questions reveals that these chatbots can be relied on to give the right answers to these close-ended questions. However, the qualitative insights, gathered from domain experts, shows that there are still concerns regarding privacy, ethical implications, and the necessity for chatbots to direct users to professional services. We conclude that while these chatbots hold significant promise, their deployment in sensitive areas necessitates careful consideration, ethical oversight, and rigorous refinement to ensure they serve as a beneficial augmentation to human expertise rather than an autonomous solution.

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Ethical Artificial Intelligence Principles and Guidelines for the Governance and Utilization of Highly Advanced Large Language Models

Given the success of ChatGPT, LaMDA and other large language models (LLMs), there has been an increase in development and usage of LLMs within the technology sector and other sectors. While the level in which LLMs has not reached a level where it has surpassed human intelligence, there will be a time when it will. Such LLMs can be referred to as advanced LLMs. Currently, there are limited usage of ethical artificial intelligence (AI) principles and guidelines addressing advanced LLMs due to the fact that we have not reached that point yet. However, this is a problem as once we do reach that point, we will not be adequately prepared to deal with the aftermath of it in an ethical and optimal way, which will lead to undesired and unexpected consequences. This paper addresses this issue by discussing what ethical AI principles and guidelines can be used to address highly advanced LLMs.

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Ethical Analysis on the Application of Neurotechnology for Human Augmentation in Physicians and Surgeons

With the shortage of physicians and surgeons and increase in demand worldwide due to situations such as the COVID-19 pandemic, there is a growing interest in finding solutions to help address the problem. A solution to this problem would be to use neurotechnology to provide them augmented cognition, senses and action for optimal diagnosis and treatment. Consequently, doing so can negatively impact them and others. We argue that applying neurotechnology for human enhancement in physicians and surgeons can cause injustices, and harm to them and patients. In this paper, we will first describe the augmentations and neurotechnologies that can be used to achieve the relevant augmentations for physicians and surgeons. We will then review selected ethical concerns discussed within literature, discuss the neuroengineering behind using neurotechnology for augmentation purposes, then conclude with an analysis on outcomes and ethical issues of implementing human augmentation via neurotechnology in medical and surgical practice.

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Towards a Non-Ideal Methodological Framework for Responsible ML

Though ML practitioners increasingly employ various Responsible ML (RML) strategies, their methodological approach in practice is still unclear. In particular, the constraints, assumptions, and choices of practitioners with technical duties -- such as developers, engineers, and data scientists -- are often implicit, subtle, and under-scrutinized in HCI and related fields. We interviewed 22 technically oriented ML practitioners across seven domains to understand the characteristics of their methodological approaches to RML through the lens of ideal and non-ideal theorizing of fairness. We find that practitioners' methodological approaches fall along a spectrum of idealization. While they structured their approaches through ideal theorizing, such as by abstracting RML workflow from the inquiry of applicability of ML, they did not pay deliberate attention and systematically documented their non-ideal approaches, such as diagnosing imperfect conditions. We end our paper with a discussion of a new methodological approach, inspired by elements of non-ideal theory, to structure technical practitioners' RML process and facilitate collaboration with other stakeholders.

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Understanding the Role of Large Language Models in Personalizing and Scaffolding Strategies to Combat Academic Procrastination

Traditional interventions for academic procrastination often fail to capture the nuanced, individual-specific factors that underlie them. Large language models (LLMs) hold immense potential for addressing this gap by permitting open-ended inputs, including the ability to customize interventions to individuals' unique needs. However, user expectations and potential limitations of LLMs in this context remain underexplored. To address this, we conducted interviews and focus group discussions with 15 university students and 6 experts, during which a technology probe for generating personalized advice for managing procrastination was presented. Our results highlight the necessity for LLMs to provide structured, deadline-oriented steps and enhanced user support mechanisms. Additionally, our results surface the need for an adaptive approach to questioning based on factors like busyness. These findings offer crucial design implications for the development of LLM-based tools for managing procrastination while cautioning the use of LLMs for therapeutic guidance.

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RacketStore: Measurements of ASO Deception in Google Play via Mobile and App Usage

Online app search optimization (ASO) platforms that provide bulk installs and fake reviews for paying app developers in order to fraudulently boost their search rank in app stores, were shown to employ diverse and complex strategies that successfully evade state-of-the-art detection methods. In this paper we introduce RacketStore, a platform to collect data from Android devices of participating ASO providers and regular users, on their interactions with apps which they install from the Google Play Store. We present measurements from a study of 943 installs of RacketStore on 803 unique devices controlled by ASO providers and regular users, that consists of 58,362,249 data snapshots collected from these devices, the 12,341 apps installed on them and their 110,511,637 Google Play reviews. We reveal significant differences between ASO providers and regular users in terms of the number and types of user accounts registered on their devices, the number of apps they review, and the intervals between the installation times of apps and their review times. We leverage these insights to introduce features that model the usage of apps and devices, and show that they can train supervised learning algorithms to detect paid app installs and fake reviews with an F1-measure of 99.72% (AUC above 0.99), and detect devices controlled by ASO providers with an F1-measure of 95.29% (AUC = 0.95). We discuss the costs associated with evading detection by our classifiers and also the potential for app stores to use our approach to detect ASO work with privacy.

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A Fair and Ethical Healthcare Artificial Intelligence System for Monitoring Driver Behavior and Preventing Road Accidents

This paper presents a new approach to prevent transportation accidents and monitor driver's behavior using a healthcare AI system that incorporates fairness and ethics. Dangerous medical cases and unusual behavior of the driver are detected. Fairness algorithm is approached in order to improve decision-making and address ethical issues such as privacy issues, and to consider challenges that appear in the wild within AI in healthcare and driving. A healthcare professional will be alerted about any unusual activity, and the driver's location when necessary, is provided in order to enable the healthcare professional to immediately help to the unstable driver. Therefore, using the healthcare AI system allows for accidents to be predicted and thus prevented and lives may be saved based on the built-in AI system inside the vehicle which interacts with the ER system.

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Understanding the Social Determinants of Mental Health of the Undergraduate Students in Bangladesh: Interview Study

Objective: This study aims to identify the social determinants of mental health among undergraduate students in Bangladesh, a developing nation in South Asia. Our goal is to identify the broader social determinants of mental health among this population, study the manifestation of these determinants in their day-to-day life, and explore the feasibility of self-monitoring tools in helping them identify the specific factors or relationships that impact their mental health. Methods: We conducted a 21-day study with 38 undergraduate students from seven universities in Bangladesh. We conducted two semi-structured interviews: one pre-study and one post-study. During the 21-day study, participants used an Android application to self-report and self-monitor their mood after each phone conversation. The app prompted participants to report their mood after each phone conversation and provided graphs and charts so that participants could independently review their mood and conversation patterns. Results: Our results show that academics, family, job and economic condition, romantic relationships, and religion are the major social determinants of mental health among undergraduate students in Bangladesh. Our app helped the participants pinpoint the specific issues related to these factors as participants could review the pattern of their moods and emotions from past conversation history. Although our app does not provide any explicit recommendation, participants took certain steps on their own to improve their mental health (e.g., reduced the frequency of communication with certain persons). Conclusions: Overall, the findings from this study would provide better insights for the researchers to design better solutions to help the younger population from this part of the world.

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Towards a New Participatory Approach for Designing Artificial Intelligence and Data-Driven Technologies

With there being many technical and ethical issues with artificial intelligence (AI) that involve marginalized communities, there is a growing interest for design methods used with marginalized people that may be transferable to the design of AI technologies. Participatory design (PD) is a design method that is often used with marginalized communities for the design of social development, policy, IT and other matters and solutions. However, there are issues with the current PD, raising concerns when it is applied to the design of technologies, including AI technologies. This paper argues for the use of PD for the design of AI technologies, and introduces and proposes a new PD, which we call agile participatory design, that not only can could be used for the design of AI and data-driven technologies, but also overcomes issues surrounding current PD and its use in the design of such technologies.

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Mental Health and Sensing

Mental health is a global epidemic, affecting close to half a billion people worldwide. Chronic shortage of resources hamper detection and recovery of affected people. Effective sensing technologies can help fight the epidemic through early detection, prediction, and resulting proper treatment. Existing and novel technologies for sensing mental health state could address the aforementioned concerns by activating granular tracking of physiological, behavioral, and social signals pertaining to problems in mental health. Our paper focuses on the available methods of sensing mental health problems through direct and indirect measures. We see how active and passive sensing by technologies as well as reporting from relevant sources can contribute toward these detection methods. We also see available methods of therapeutic treatment available through digital means. We highlight a few key intervention technologies that are being developed by researchers to fight against mental illness issues.

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