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Thorsten Joachims

Publications and source records attributed to Thorsten Joachims.

At least 73 records · Page 4Linked to original sources

Ranking with social cues: Integrating online review scores and popularity information

Online marketplaces, search engines, and databases employ aggregated social information to rank their content for users. Two ranking heuristics commonly implemented to order the available options are the average review score and item popularity-that is, the number of users who have experienced an item. These rules, although easy to implement, only partly reflect actual user preferences, as people may assign values to both average scores and popularity and trade off between the two. How do people integrate these two pieces of social information when making choices? We present two experiments in which we asked participants to choose 200 times among options drawn directly from two widely used online venues: Amazon and IMDb. The only information presented to participants was the average score and the number of reviews, which served as a proxy for popularity. We found that most people are willing to settle for items with somewhat lower average scores if they are more popular. Yet, our study uncovered substantial diversity of preferences among participants, which indicates a sizable potential for personalizing ranking schemes that rely on social information.

cs.IR↗

Unbiased Learning-to-Rank with Biased Feedback

Implicit feedback (e.g., clicks, dwell times, etc.) is an abundant source of data in human-interactive systems. While implicit feedback has many advantages (e.g., it is inexpensive to collect, user centric, and timely), its inherent biases are a key obstacle to its effective use. For example, position bias in search rankings strongly influences how many clicks a result receives, so that directly using click data as a training signal in Learning-to-Rank (LTR) methods yields sub-optimal results. To overcome this bias problem, we present a counterfactual inference framework that provides the theoretical basis for unbiased LTR via Empirical Risk Minimization despite biased data. Using this framework, we derive a Propensity-Weighted Ranking SVM for discriminative learning from implicit feedback, where click models take the role of the propensity estimator. In contrast to most conventional approaches to de-bias the data using click models, this allows training of ranking functions even in settings where queries do not repeat. Beyond the theoretical support, we show empirically that the proposed learning method is highly effective in dealing with biases, that it is robust to noise and propensity model misspecification, and that it scales efficiently. We also demonstrate the real-world applicability of our approach on an operational search engine, where it substantially improves retrieval performance.

cs.IR↗

Unbounded Human Learning: Optimal Scheduling for Spaced Repetition

In the study of human learning, there is broad evidence that our ability to retain information improves with repeated exposure and decays with delay since last exposure. This plays a crucial role in the design of educational software, leading to a trade-off between teaching new material and reviewing what has already been taught. A common way to balance this trade-off is spaced repetition, which uses periodic review of content to improve long-term retention. Though spaced repetition is widely used in practice, e.g., in electronic flashcard software, there is little formal understanding of the design of these systems. Our paper addresses this gap in three ways. First, we mine log data from spaced repetition software to establish the functional dependence of retention on reinforcement and delay. Second, we use this memory model to develop a stochastic model for spaced repetition systems. We propose a queueing network model of the Leitner system for reviewing flashcards, along with a heuristic approximation that admits a tractable optimization problem for review scheduling. Finally, we empirically evaluate our queueing model through a Mechanical Turk experiment, verifying a key qualitative prediction of our model: the existence of a sharp phase transition in learning outcomes upon increasing the rate of new item introductions.

cs.AI↗

Recommendations as Treatments: Debiasing Learning and Evaluation

Most data for evaluating and training recommender systems is subject to selection biases, either through self-selection by the users or through the actions of the recommendation system itself. In this paper, we provide a principled approach to handling selection biases, adapting models and estimation techniques from causal inference. The approach leads to unbiased performance estimators despite biased data, and to a matrix factorization method that provides substantially improved prediction performance on real-world data. We theoretically and empirically characterize the robustness of the approach, finding that it is highly practical and scalable.

cs.LG↗

Unbiased Comparative Evaluation of Ranking Functions

Eliciting relevance judgments for ranking evaluation is labor-intensive and costly, motivating careful selection of which documents to judge. Unlike traditional approaches that make this selection deterministically, probabilistic sampling has shown intriguing promise since it enables the design of estimators that are provably unbiased even when reusing data with missing judgments. In this paper, we first unify and extend these sampling approaches by viewing the evaluation problem as a Monte Carlo estimation task that applies to a large number of common IR metrics. Drawing on the theoretical clarity that this view offers, we tackle three practical evaluation scenarios: comparing two systems, comparing $k$ systems against a baseline, and ranking $k$ systems. For each scenario, we derive an estimator and a variance-optimizing sampling distribution while retaining the strengths of sampling-based evaluation, including unbiasedness, reusability despite missing data, and ease of use in practice. In addition to the theoretical contribution, we empirically evaluate our methods against previously used sampling heuristics and find that they generally cut the number of required relevance judgments at least in half.

cs.IR↗

Latent Skill Embedding for Personalized Lesson Sequence Recommendation

Students in online courses generate large amounts of data that can be used to personalize the learning process and improve quality of education. In this paper, we present the Latent Skill Embedding (LSE), a probabilistic model of students and educational content that can be used to recommend personalized sequences of lessons with the goal of helping students prepare for specific assessments. Akin to collaborative filtering for recommender systems, the algorithm does not require students or content to be described by features, but it learns a representation using access traces. We formulate this problem as a regularized maximum-likelihood embedding of students, lessons, and assessments from historical student-content interactions. An empirical evaluation on large-scale data from Knewton, an adaptive learning technology company, shows that this approach predicts assessment results competitively with benchmark models and is able to discriminate between lesson sequences that lead to mastery and failure.

cs.LG↗

Using Shortlists to Support Decision Making and Improve Recommender System Performance

In this paper, we study shortlists as an interface component for recommender systems with the dual goal of supporting the user's decision process, as well as improving implicit feedback elicitation for increased recommendation quality. A shortlist is a temporary list of candidates that the user is currently considering, e.g., a list of a few movies the user is currently considering for viewing. From a cognitive perspective, shortlists serve as digital short-term memory where users can off-load the items under consideration -- thereby decreasing their cognitive load. From a machine learning perspective, adding items to the shortlist generates a new implicit feedback signal as a by-product of exploration and decision making which can improve recommendation quality. Shortlisting therefore provides additional data for training recommendation systems without the increases in cognitive load that requesting explicit feedback would incur. We perform an user study with a movie recommendation setup to compare interfaces that offer shortlist support with those that do not. From the user studies we conclude: (i) users make better decisions with a shortlist; (ii) users prefer an interface with shortlist support; and (iii) the additional implicit feedback from sessions with a shortlist improves the quality of recommendations by nearly a factor of two.

cs.HC↗

Learning Preferences for Manipulation Tasks from Online Coactive Feedback

We consider the problem of learning preferences over trajectories for mobile manipulators such as personal robots and assembly line robots. The preferences we learn are more intricate than simple geometric constraints on trajectories; they are rather governed by the surrounding context of various objects and human interactions in the environment. We propose a coactive online learning framework for teaching preferences in contextually rich environments. The key novelty of our approach lies in the type of feedback expected from the user: the human user does not need to demonstrate optimal trajectories as training data, but merely needs to iteratively provide trajectories that slightly improve over the trajectory currently proposed by the system. We argue that this coactive preference feedback can be more easily elicited than demonstrations of optimal trajectories. Nevertheless, theoretical regret bounds of our algorithm match the asymptotic rates of optimal trajectory algorithms. We implement our algorithm on two high degree-of-freedom robots, PR2 and Baxter, and present three intuitive mechanisms for providing such incremental feedback. In our experimental evaluation we consider two context rich settings -- household chores and grocery store checkout -- and show that users are able to train the robot with just a few feedbacks (taking only a few minutes).\footnote{Parts of this work has been published at NIPS and ISRR conferences~\citep{Jain13,Jain13b}. This journal submission presents a consistent full paper, and also includes the proof of regret bounds, more details of the robotic system, and a thorough related work.}

cs.RO↗

Counterfactual Risk Minimization: Learning from Logged Bandit Feedback

We develop a learning principle and an efficient algorithm for batch learning from logged bandit feedback. This learning setting is ubiquitous in online systems (e.g., ad placement, web search, recommendation), where an algorithm makes a prediction (e.g., ad ranking) for a given input (e.g., query) and observes bandit feedback (e.g., user clicks on presented ads). We first address the counterfactual nature of the learning problem through propensity scoring. Next, we prove generalization error bounds that account for the variance of the propensity-weighted empirical risk estimator. These constructive bounds give rise to the Counterfactual Risk Minimization (CRM) principle. We show how CRM can be used to derive a new learning method -- called Policy Optimizer for Exponential Models (POEM) -- for learning stochastic linear rules for structured output prediction. We present a decomposition of the POEM objective that enables efficient stochastic gradient optimization. POEM is evaluated on several multi-label classification problems showing substantially improved robustness and generalization performance compared to the state-of-the-art.

cs.LG↗

Reducing Dueling Bandits to Cardinal Bandits

We present algorithms for reducing the Dueling Bandits problem to the conventional (stochastic) Multi-Armed Bandits problem. The Dueling Bandits problem is an online model of learning with ordinal feedback of the form "A is preferred to B" (as opposed to cardinal feedback like "A has value 2.5"), giving it wide applicability in learning from implicit user feedback and revealed and stated preferences. In contrast to existing algorithms for the Dueling Bandits problem, our reductions -- named $\Doubler$, $\MultiSbm$ and $\DoubleSbm$ -- provide a generic schema for translating the extensive body of known results about conventional Multi-Armed Bandit algorithms to the Dueling Bandits setting. For $\Doubler$ and $\MultiSbm$ we prove regret upper bounds in both finite and infinite settings, and conjecture about the performance of $\DoubleSbm$ which empirically outperforms the other two as well as previous algorithms in our experiments. In addition, we provide the first almost optimal regret bound in terms of second order terms, such as the differences between the values of the arms.

cs.LG↗

Methods for Ordinal Peer Grading

MOOCs have the potential to revolutionize higher education with their wide outreach and accessibility, but they require instructors to come up with scalable alternates to traditional student evaluation. Peer grading -- having students assess each other -- is a promising approach to tackling the problem of evaluation at scale, since the number of "graders" naturally scales with the number of students. However, students are not trained in grading, which means that one cannot expect the same level of grading skills as in traditional settings. Drawing on broad evidence that ordinal feedback is easier to provide and more reliable than cardinal feedback, it is therefore desirable to allow peer graders to make ordinal statements (e.g. "project X is better than project Y") and not require them to make cardinal statements (e.g. "project X is a B-"). Thus, in this paper we study the problem of automatically inferring student grades from ordinal peer feedback, as opposed to existing methods that require cardinal peer feedback. We formulate the ordinal peer grading problem as a type of rank aggregation problem, and explore several probabilistic models under which to estimate student grades and grader reliability. We study the applicability of these methods using peer grading data collected from a real class -- with instructor and TA grades as a baseline -- and demonstrate the efficacy of ordinal feedback techniques in comparison to existing cardinal peer grading methods. Finally, we compare these peer-grading techniques to traditional evaluation techniques.

cs.LG↗

Learning Trajectory Preferences for Manipulators via Iterative Improvement

We consider the problem of learning good trajectories for manipulation tasks. This is challenging because the criterion defining a good trajectory varies with users, tasks and environments. In this paper, we propose a co-active online learning framework for teaching robots the preferences of its users for object manipulation tasks. The key novelty of our approach lies in the type of feedback expected from the user: the human user does not need to demonstrate optimal trajectories as training data, but merely needs to iteratively provide trajectories that slightly improve over the trajectory currently proposed by the system. We argue that this co-active preference feedback can be more easily elicited from the user than demonstrations of optimal trajectories, which are often challenging and non-intuitive to provide on high degrees of freedom manipulators. Nevertheless, theoretical regret bounds of our algorithm match the asymptotic rates of optimal trajectory algorithms. We demonstrate the generalizability of our algorithm on a variety of grocery checkout tasks, for whom, the preferences were not only influenced by the object being manipulated but also by the surrounding environment.\footnote{For more details and a demonstration video, visit: \url{http://pr.cs.cornell.edu/coactive}}

cs.RO↗

Structured learning of sum-of-submodular higher order energy functions

Submodular functions can be exactly minimized in polynomial time, and the special case that graph cuts solve with max flow \cite{KZ:PAMI04} has had significant impact in computer vision \cite{BVZ:PAMI01,Kwatra:SIGGRAPH03,Rother:GrabCut04}. In this paper we address the important class of sum-of-submodular (SoS) functions \cite{Arora:ECCV12,Kolmogorov:DAM12}, which can be efficiently minimized via a variant of max flow called submodular flow \cite{Edmonds:ADM77}. SoS functions can naturally express higher order priors involving, e.g., local image patches; however, it is difficult to fully exploit their expressive power because they have so many parameters. Rather than trying to formulate existing higher order priors as an SoS function, we take a discriminative learning approach, effectively searching the space of SoS functions for a higher order prior that performs well on our training set. We adopt a structural SVM approach \cite{Joachims/etal/09a,Tsochantaridis/etal/04} and formulate the training problem in terms of quadratic programming; as a result we can efficiently search the space of SoS priors via an extended cutting-plane algorithm. We also show how the state-of-the-art max flow method for vision problems \cite{Goldberg:ESA11} can be modified to efficiently solve the submodular flow problem. Experimental comparisons are made against the OpenCV implementation of the GrabCut interactive segmentation technique \cite{Rother:GrabCut04}, which uses hand-tuned parameters instead of machine learning. On a standard dataset \cite{Gulshan:CVPR10} our method learns higher order priors with hundreds of parameter values, and produces significantly better segmentations. While our focus is on binary labeling problems, we show that our techniques can be naturally generalized to handle more than two labels.

cs.CV↗

Contextually Guided Semantic Labeling and Search for 3D Point Clouds

RGB-D cameras, which give an RGB image to- gether with depths, are becoming increasingly popular for robotic perception. In this paper, we address the task of detecting commonly found objects in the 3D point cloud of indoor scenes obtained from such cameras. Our method uses a graphical model that captures various features and contextual relations, including the local visual appearance and shape cues, object co-occurence relationships and geometric relationships. With a large number of object classes and relations, the model's parsimony becomes important and we address that by using multiple types of edge potentials. We train the model using a maximum-margin learning approach. In our experiments over a total of 52 3D scenes of homes and offices (composed from about 550 views), we get a performance of 84.06% and 73.38% in labeling office and home scenes respectively for 17 object classes each. We also present a method for a robot to search for an object using the learned model and the contextual information available from the current labelings of the scene. We applied this algorithm successfully on a mobile robot for the task of finding 12 object classes in 10 different offices and achieved a precision of 97.56% with 78.43% recall.

cs.RO↗

Unstructuring User Preferences: Efficient Non-Parametric Utility Revelation

Tackling the problem of ordinal preference revelation and reasoning, we propose a novel methodology for generating an ordinal utility function from a set of qualitative preference statements. To the best of our knowledge, our proposal constitutes the first nonparametric solution for this problem that is both efficient and semantically sound. Our initial experiments provide strong evidence for practical effectiveness of our approach.

cs.AI↗

Online Structured Prediction via Coactive Learning

We propose Coactive Learning as a model of interaction between a learning system and a human user, where both have the common goal of providing results of maximum utility to the user. At each step, the system (e.g. search engine) receives a context (e.g. query) and predicts an object (e.g. ranking). The user responds by correcting the system if necessary, providing a slightly improved -- but not necessarily optimal -- object as feedback. We argue that such feedback can often be inferred from observable user behavior, for example, from clicks in web-search. Evaluating predictions by their cardinal utility to the user, we propose efficient learning algorithms that have ${\cal O}(\frac{1}{\sqrt{T}})$ average regret, even though the learning algorithm never observes cardinal utility values as in conventional online learning. We demonstrate the applicability of our model and learning algorithms on a movie recommendation task, as well as ranking for web-search.

cs.LG↗

Online Learning with Preference Feedback

We propose a new online learning model for learning with preference feedback. The model is especially suited for applications like web search and recommender systems, where preference data is readily available from implicit user feedback (e.g. clicks). In particular, at each time step a potentially structured object (e.g. a ranking) is presented to the user in response to a context (e.g. query), providing him or her with some unobserved amount of utility. As feedback the algorithm receives an improved object that would have provided higher utility. We propose a learning algorithm with provable regret bounds for this online learning setting and demonstrate its effectiveness on a web-search application. The new learning model also applies to many other interactive learning problems and admits several interesting extensions.

cs.LG↗

Large-Margin Learning of Submodular Summarization Methods

In this paper, we present a supervised learning approach to training submodular scoring functions for extractive multi-document summarization. By taking a structured predicition approach, we provide a large-margin method that directly optimizes a convex relaxation of the desired performance measure. The learning method applies to all submodular summarization methods, and we demonstrate its effectiveness for both pairwise as well as coverage-based scoring functions on multiple datasets. Compared to state-of-the-art functions that were tuned manually, our method significantly improves performance and enables high-fidelity models with numbers of parameters well beyond what could reasonbly be tuned by hand.

cs.AI↗